The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's episode, we explore the world of dentistry and entrepreneurship with Dr. Jack Bayramyan. As the co-founder of Optimize Practice Services, Dr. Jack stands at the forefront of a new wave of dental support organizations. He fervently believes in crafting a strategic blueprint for growth, ensuring that dental professionals aren't merely reacting to circumstances but are proactively setting the stage for future successes, reduced stress, and optimized financial outcomes. For many fee-for-service business proprietors, the idea of amplifying their business to churn out millions annually, and then positioning it for a sale worth many times more, seems more fantasy than fact. But for Dr. Jack, this wasn't just a fleeting aspiration. It was this very vision that fueled his journey from a hands-on dentist to a formidable leader and investor in his practice. And he didn't stop there. He expanded and scaled his dental practice, pushing boundaries and shattering his own expectations. During our deep dive with Dr. Jack, we discussed: Strategies to consistently access capital for growing one's practice. The intrinsic motivation that prevents retirement and drives continuous growth and passion. A peek into Dr. Jack's inspiring book "Extraction," where he unveils his personal journey, detailing the transition from hands-on dentistry to exponential growth. He generously shares a formula that any small business owner can adopt to actualize their expansion dreams. To gain insights or to get in touch with Dr. Jack Bayramyan and learn about the incredible work he's been doing, visit https://optimizeps.com. EPISODE RESOURCES https://optimizeps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve deep with Justin Marti, an accomplished entrepreneur and attorney with a compelling journey. He not only co-founded a dental services organization (DSO) in 2006 and scaled it to 45 locations across four states but also sold it successfully in a private equity deal by 2018. But Justin's story doesn't end there. Shifting gears, he ventured into the legal realm, specializing in healthcare and business, particularly focusing on dental practice transitions. His unique blend of experience gives him an unparalleled vantage point: he doesn't just think like an attorney; he understands the nuances of a practice owner. Over the years, he's played pivotal roles in numerous healthcare M&A transactions, designed intricate corporate frameworks, and has been a trusted negotiator for myriad agreements catering to healthcare providers and executives. In Justin's words, he's more of an "advisor first, attorney second." During our enlightening conversation, we touched upon: The unexpected twists and turns when searching for the right partner or buyer during dental group transitions. The art and science of EBITDA multiple negotiations. The elements that magnetize a dental practice to private equity. For those keen on understanding the nuances of dental practice transitions or seeking seasoned guidance, Justin Marti is your go-to. Connect with him and his proficient team at www.martilawgroup.com. EPISODE RESOURCES www.martilawgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue our exploration of the innovative world of BoomCloud, a transformative dental software company. Join us as we delve into the dynamic perspectives of Jordon Comstock, the CEO of BoomCloud, and Dustin Kenyon, the Chief Revenue Officer of BoomCloud. Jordon Comstock's journey began as a dental lab technician, eventually propelling him to manage Salt Lake Dental Lab for seven fruitful years. His mastery in managing business operations, establishing sales and marketing departments from scratch, and crafting robust financial systems led him to his passion for UX design, digital marketing, SEO, PPC, and growth entrepreneurship in the SaaS and sales sector. As the visionary behind BoomCloud, Jordon's platform empowers dental practices to create in-house membership programs, fostering independence from dental insurance while augmenting patient retention and case acceptance. Dustin Kenyon brings nearly two decades of expertise as a Sales and Ops Executive. His extensive achievements include successful SaaS company exits, founding "Kaptain" - a Start-Up Consulting Agency for Tech Founders, and co-founding "BootStrapped" - a Founders Financial Education Roundtable. Beyond his professional accomplishments, Dustin's passions encompass family travel and a love for tech start-ups and creative pursuits like music, writing, composing, drawing, and painting. Part 2 delves deeper into the strategies of scaling and defines the summit of business growth. Uncover the levers that define your basecamps, the art of finding the right team members for scaling, and the responsibility of utilizing data to make informed decisions. The conversation also unveils BoomCloud's vision of becoming "Revenue as a Service" by creating revenue funnels and helping practices identify patient personas through their innovative systems. For a deeper dive into the groundbreaking work of BoomCloud and their impact on the dental landscape, connect with them at BoomCloudapps.com. If you missed Part 1, make sure to go back and check it out to get the full picture of this conversation with Jordon Comstock and Dustin Kenyon. EPISODE RESOURCES BoomCloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve into the innovative world of BoomCloud, a transformative dental software company. Join us as we explore the dynamic perspectives of Jordon Comstock, the CEO of BoomCloud, and Dustin Kenyon, the Chief Revenue Officer of BoomCloud. Jordon Comstock's journey began as a dental lab technician, eventually propelling him to manage Salt Lake Dental Lab for seven fruitful years. His mastery in managing business operations, establishing sales and marketing departments from scratch, and crafting robust financial systems led him to his passion for UX design, digital marketing, SEO, PPC, and growth entrepreneurship in the SaaS and sales sector. As the visionary behind BoomCloud, Jordon's platform empowers dental practices to create in-house membership programs, fostering independence from dental insurance while augmenting patient retention and case acceptance. Dustin Kenyon brings nearly two decades of expertise as a Sales and Ops Executive. His extensive achievements include successful SaaS company exits, founding "Kaptain" - a Start-Up Consulting Agency for Tech Founders, and co-founding "BootStrapped" - a Founders Financial Education Roundtable. Beyond his professional accomplishments, Dustin's passions encompass family travel and a love for tech start-ups and creative pursuits like music, writing, composing, drawing, and painting. In Part 1 of this insightful interview, we dive into BoomCloud's essence and the beneficiaries of its innovative offerings. Jordon and Dustin share their inspiring journeys, reflecting on Bootstrap/Kaptain sessions and the power of community interactions. Discover the scaling philosophy akin to conquering Mount Everest, where goals become checkpoints measured against key performance indicators (KPIs). For a deeper dive into the groundbreaking work of BoomCloud and their impact on the dental landscape, connect with them at BoomCloudapps.com. Stay tuned for Part 2 tomorrow, where we'll continue this conversation with Jordon Comstock and Dustin Kenyon. EPISODE RESOURCES BoomCloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the pleasure of delving into the world of dentistry with a twist. We're joined by Dr. Jill Wade, a dentist who not only excels in her profession but also views it through a unique lens, integrating a deep understanding of overall health with dental care. Dr. Jill Wade is not your average dentist. She stands out with her innovative approach, centering her practices around prevention, always aiming to lead and push the boundaries of conventional dentistry. At the heart of her mission is an insatiable passion for educating others. She firmly believes, and rightly so, that optimal oral health plays an indispensable role in our overall health and wellness. It's not just about having a beautiful smile; it's about understanding what that smile tells us about our body's health. This perspective has led to the inception of the "Smile with Heart" program. Pioneering in its approach, this program stands as the first to co-manage patients by collaborating with other health professionals, employing diagnostics and blood work. Through this holistic view, Dr. Wade and her team aim to uncover the often subtle, yet crucial connections between the mouth and overall health. By identifying these nuances, they can pinpoint the root causes of inflammation, providing a fuller picture of a patient's health. Our conversation starts by exploring Dr. Wade's background, leading us through the pivotal moments and experiences that shaped her current practice. We delve into the influences and inspirations that directed Jill towards this unique path. Who were the key players, and what moments stoked her interest in the oral-systemic connection? It's a fascinating journey that highlights the confluence of personal experiences and professional insights. From understanding the origin, we transition into discussing how Dr. Wade integrated this philosophy into her practice. Implementing change is never easy, so how did she ensure that her team was on board? And once the team was aligned, how did she get her associates to not only understand but also passionately advocate for this approach? Navigating through the conversation, we uncover the nuts and bolts of Dr. Wade's practices. She delves into the specifics of the protocols they follow, the testing they utilize, and how they go about educating their patients. But the journey doesn't end with diagnosis. Once the lab results and radiologist reports are in, what's next? Dr. Wade provides a glimpse into the diverse treatment protocols employed in her office, tailoring each approach to the diagnosis at hand. This episode offers an enlightening perspective on dentistry, breaking the boundaries of what we traditionally expect. Dr. Jill Wade exemplifies how the world of dental care is evolving, urging us to see our oral health as a vital component of our overall well-being. To learn more about Dr. Jill Wade's groundbreaking work or to schedule a consultation, visit her at www.stonebriarsmiledesign.com. EPISODE RESOURCES www.stonebriarsmiledesign.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we are thrilled to welcome Dr. Rania Saleh, a trailblazing entrepreneur in the field of dentistry and the co-founder of Oryx Dental, a prominent cloud-based dental management software company. Dr. Saleh's remarkable journey from a Doctorate in Dental Surgery in 2003 to the forefront of dental software innovation showcases her unwavering dedication and fusion of creativity and science. Dr. Rania Saleh's story is one of transformation and innovation. With a foundation in dental education and practice, she furthered her expertise through advanced training at McGill University and the prestigious Kois Institute. However, her journey began with aspirations of becoming an architect. Hailing from war-torn Lebanon, she navigated a path that led her from architectural dreams to becoming a successful dentist and ultimately to the realm of software development. Our conversation with Dr. Saleh centers around her groundbreaking venture, Oryx Dental. She takes us through the intriguing origins of Oryx Dental and how it evolved into a leading cloud-based dental management software company. We delve into the significance of surveys and case acceptance in the realm of dentistry, discussing how they contribute to enhancing patient care and overall practice efficiency. One of the highlights of our conversation is Dr. Saleh's exploration of what sets Oryx Dental apart. With an emphasis on leveraging Artificial Intelligence (AI), Oryx Dental introduces innovation that streamlines processes, elevates patient experiences, and empowers dental practices to thrive in a technologically advanced landscape. Switching practice management software is a significant decision for any dental practice, and Dr. Saleh provides insights into the training and transition process for dental practice teams considering Oryx Dental. She sheds light on the seamless integration and the comprehensive support provided to ensure a smooth transition and optimized utilization of the software's capabilities. Ever wondered what a day in the life of a software CEO looks like? Dr. Saleh provides a fascinating glimpse into the responsibilities and dynamics of her role, offering a perspective that bridges the world of dentistry and cutting-edge technology. Our conversation culminates with a deep dive into the customer experience with Oryx Dental. Dr. Saleh shares how patient care remains at the core of Oryx Dental's mission, and the software's impact on patient satisfaction and practice success. To learn more about Oryx Dental and the revolutionary contributions it brings to the dental industry, visit oryxdentalsoftware.com. EPISODE RESOURCES oryxdentalsoftware.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the privilege of sitting down with Jaime Staley, a Partner, virtual CFO, and CPA with a focus on enhancing growth and profitability for service-based business owners. Jaime's extensive experience and expertise make her an invaluable resource for gaining insights into business tips and growth strategies. She joins us to share her well-rounded sustainable approach that can significantly improve the lives of business owners. Throughout the episode, you'll discover how accounting impacts businesses and how leveraging numbers can drive revenue and enhance business value. Jaime Staley's journey is a testament to her dedication and passion for helping businesses thrive. As a vCFO, CPA, and partner in a growing business, Jaime has garnered profound insights into the intricacies of financial management. Her more than a decade of experience in working with dental practice owners has equipped her with a unique perspective on aligning accounting practices with business growth. During our conversation, we dive into the world of finance and accounting, starting with how Jaime's own career journey led her to establish her firm. Demystifying the role of a CFO, Jaime sheds light on how a CFO's responsibilities differ in the accounting realm. We explore the challenges businesses face when they aspire to scale beyond their current capabilities. Jaime shares her expertise on steering these conversations to ensure that growth is not only ambitious but also aligned with the business's readiness. One of Jaime's core passions lies in helping dentists comprehend the intricacies of finances and accounting. Her insights into the inner workings of dental practices empower dentists to make informed decisions and gain better control over their practices' financial aspects. As we progress through the conversation, we touch upon strategies for effectively reducing tax liability and minimizing tax amounts legally. Jaime's insights into tax planning offer valuable guidance for businesses seeking to optimize their financial health. Hiring a professional CPA can be a game-changer for businesses, and Jaime provides practical advice on what to look for when considering this crucial step. We also delve into the significance of creating a well-defined plan for debt repayment, discussing the merits of aggressive versus gradual debt reduction. Today's episode is brimming with actionable insights and expert guidance from Jaime Staley. Her expertise, particularly in the realm of dental practices, offers a fresh perspective on accounting and financial management. So, if you're seeking to gain a better understanding of how finance impacts your business and how you can strategically leverage numbers to enhance growth, this episode is a must-listen. To connect with Jaime and tap into her wealth of knowledge, make sure to reach out to her at pjscpas.com. EPISODE RESOURCES https://pjscpas.com/dental-cpa https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we sit down with Chad Widensky, the dynamic Chief Revenue Officer at Provide. Chad's journey began as a Regional Director of Practice Finance for the Northeast in March 2019, and after demonstrating his unparalleled expertise in practice finance, spanning over 13 years, he was elevated to his current pivotal role in 2022. A proud Boston University graduate with a BS in Political Science and Philosophy, Chad now leads with a focus on driving loan volume and revenue growth across multiple teams. Our conversation dives deep into the nuances of the FinTech industry. Chad draws comparisons between traditional banking institutions and innovative FinTech companies like Provide. What sets them apart? It's not just the software; it's the entire experience, devoid of layers of bureaucracy. Chad recalls his extensive decade-long experience with larger institutions and how it helped him shape and refine the consultative approach he brings to Provide. One of the stand-out moments from the discussion is the emphasis on technology and people. As Chad mentions, technology can streamline processes, but it's the human touch that truly transforms a client's experience. The recent shift in Provide's mission statement—from emphasizing technology first to highlighting the importance of great people backed by innovative technology—is a testament to that belief. Chad sheds light on the internal dynamics at Provide, emphasizing real-time communication tools like Slack and the collaborative ethos it brings, bridging the gap between sales teams and underwriters. He also proudly shares the company's meteoric rise as the second-largest lender in the dental lending space. The conversation then pivots to Chad's unique role as Chief Revenue Officer—a title that might be new to many. Beyond driving revenue, Chad's role encompasses strategy, system development, product delivery, and ensuring that clients, especially healthcare professionals, have a seamless and positive experience with Provide. As the episode wraps up, we get a snapshot of how Provide's reach is expanding across the United States with a strong team of dedicated representatives, and a hint at an intriguing SBA product that's on the horizon. If you've ever been curious about the world of FinTech, or are a professional in the healthcare domain seeking a financial partner that prioritizes both technology and personal touch, this episode is a must-listen. Dive in, get inspired, and discover the future of practice finance with Provide and Chad Widensky! EPISODE RESOURCES www.getprovide.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark and Sydney Robinson delve into the common themes and most engaging posts within the Dental Success Network (DSN) community. They offer their insights and advice on various challenges faced by dental practice owners and managers. Motivating Team to Schedule for Production Goals Mark and Sydney discuss a post about motivating the front office to consistently schedule to production goals. They explore the concept of fear among staff due to being short-staffed and the importance of addressing it. Mark emphasizes the need for setting clear goals, benchmarks, and a robust process for scheduling. Sydney adds insights about efficient communication and adapting scheduling based on available staff. Rewarding Loyalty and Key Players Mark and Sydney tackle the question of how to reward loyalty and recognize key team members without unsustainable raises. They emphasize the importance of performance-based raises and bonuses over automatic, time-based raises. Sydney suggests using a tiered model and understanding team members' motivations beyond just monetary rewards. Mark highlights the significance of culture, growth opportunities, and continual education in retaining team members. Conclusion: Mark and Sydney wrap up the episode by encouraging listeners to explore the resources available within the Dental Success Network and highlighting the group's supportive and positive environment. This episode provides valuable insights for dental practice owners and managers, addressing common challenges they face in team motivation, retention, and scheduling for production goals. Mark and Sydney's thoughtful advice and real-world examples make this a must-listen for anyone in the dental industry looking to enhance their practice's success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we are joined by a remarkable entrepreneur who has reshaped the dental landscape with her unwavering dedication to helping dental practices thrive in the realm of PPO negotiations. Shelley DeGroff, the founder and CEO of PPO Advisors, has an inspiring journey that stems from her experience in a dental office, and she recognized a pressing need for fair deals from PPOs. Shelley's story is one of unexpected entrepreneurship. As an office manager for a private dental practice, she dived into the intricate world of PPO contracts, gaining an in-depth understanding of the dynamics that can significantly impact practice revenues. When she successfully negotiated better terms for her own office, revenues soared. Recognizing the widespread demand for her expertise, Shelley founded PPO Advisors in 2013, marking the beginning of her mission to empower dental practices with the tools to negotiate better PPO contracts. Hailing from a rural background in Nebraska, Shelley's journey has been marked by her unwavering work ethic and an integrity-based approach to business. Her commitment to leveling the playing field for her clients, allowing them to work smarter and amplify profits, showcases her dedication to driving positive change within the dental industry. During our conversation with Shelley, we delve into intriguing topics that shed light on the crucial aspects of PPO negotiations. We explore the concept of umbrella networks and whether PPO Advisors accepts them, shedding light on the complexities that dental practices navigate. Fee schedules and time frames also come under discussion, providing valuable insights into the meticulous work that goes into optimizing PPO contracts. One of the highlights of our conversation is Shelley's wisdom on reducing dependence on PPOs and identifying the thresholds for maintaining a healthy balance. Her expertise empowers dental practitioners to make informed decisions that align with their growth strategies. As a pioneering force in the industry, Shelley has nurtured PPO Advisors into a success that is propelled by a dedicated team. We gain insights into the growth journey of her team, the turnaround time to onboard clients, and what truly sets PPO Advisors apart from competitors. To connect with Shelley DeGroff and explore how PPO Advisors can transform your dental practice's PPO negotiations, visit https://ppoadvisors.com/. EPISODE RESOURCES ppoadvisors.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast