The Dentalpreneur Podcast w/ Dr. Mark Costes

Learn how to hire a scheduling coordinator without dental experience and effectively onboard them. Discover the importance of setting clear expectations, providing comprehensive training, and incorporating insurance training for hygienists. Explore the significance of phone skills and scheduling in dental practice and the value of regular check-ins and goal setting for new team members.

Dr. Mark Costes explores the importance of an Operations Manual for dental practices and shares tactics for customizing it. He emphasizes involving team members in the process, discusses the different components of the manual, and highlights the significance of an overall meeting cadence and organizational structure. Other topics include the stages of competence, frameworks for personal and business growth, building a successful dental practice, and understanding overhead and e-bada in a dental practice.

On today's episode, we continue our insightful journey with Mark Costes, live from the January 2024 Mastermind in Scottsdale, AZ. If you haven't heard Part 1, make sure to check it out to get the full picture. In Part 2, Mark shares six strategic approaches to making lasting impressions and becoming a likable figure, drawing on personal experiences that lend authenticity to his advice. He then provides a tactical guide on boosting charisma, essential for anyone looking to enhance their personal and professional influence. Mark doesn't stop there; he breaks down the components of the Wealth Formula, illustrating its vital role in the dental industry, and then caps it off with a comprehensive look at Lifetime Patient Value—a key factor for ensuring the long-term prosperity and resilience of your dental practice. For those who are just joining us, go back and listen to Part 1 to start the story right. For everyone else, let's jump back in! EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, join us as we delve into the profound concept of 'Value VS Reward' with Mark Costes at the January 2024 Mastermind in Scottsdale, AZ. In Part 1 of this series, Mark discusses the inherent value that you, as a leader, contribute to your dental practice and the wider community, challenging us to rethink how we perceive professional benefits. Rather than mere financial compensation, Mark encourages viewing these benefits as genuine rewards. He also introduces us to the UMS framework, a tool that helps us understand whether a team member's understanding, motivation, and skill set align with our business goals. Additionally, Mark distinguishes between the tangible real value and the more subjective perceived value, both of which play pivotal roles in the context of dental practice operations. Don't miss out on these insights—tune in now! And be sure to catch Part 2 for more in-depth discussion. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the second of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Vivek Kinra's (founder of PPO Profits) presentation, "Solving the PPO Riddle" is broken down and shared in this episode. If you missed Part 1, be sure to check it out for valuable insights. Today, we dive deeper into the critical importance of proper credentialing in dental practices and the significant financial benefits of securing better fee schedules. Vivek further discusses the flexibility and negotiation possibilities with PPO insurance, emphasizing that fee schedules are indeed negotiable. We continue exploring the High Tech Law's application in specialty procedures, allowing certain treatments to be performed at cash fees through specific patient agreements. The conversation also revisits the value of expert support in negotiating insurance contracts, such as that provided by PPO Profits, to achieve substantial returns. We further discuss the different aspects of insurance in dentistry, including the distinctions between credentialing, contracting, and fee negotiations, and their implications for practices. Lastly, we delve into the technicalities of National Provider Identifiers (NPIs) and the detailed process of credentialing for dentists and associates. EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the first of a 2-part series from the TPL (The Practice Launchpad) event in San Diego, CA. Vivek Kinra's (founder of PPO Profits) presentation, "Solving the PPO Riddle" is broken down and shared in this episode. He brings invaluable insights into the Importance of Proper Credentialing and Fee Schedules in dental practices. We start off by discussing the critical role of negotiation in insurance contracts and how it can significantly impact your practice. Then, we delve into the utilization of the High Tech Law in specialty procedures, highlighting how it allows certain procedures to be performed at cash fees through specific patient agreements. Vivek also emphasizes the impact of having expert support, like PPO Profits, in insurance negotiations to achieve substantial returns. We also touch upon the various types of insurance plans in dentistry, the distinctions between credentialing, contracting, and fee negotiations, and their implications for dental practices. Lastly, we explore the technical aspects of National Provider Identifiers (NPIs), focusing on the difference between Type 1 and Type 2, and the detailed process of credentialing for dentists and associates. Don't forget to tune in tomorrow for Part 2 of this discussion! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes (Dental Success Summit 2022) uses the film "Limitless" as an analogy to discuss achieving exceptional results in dental practice without relying on quick fixes like the fictional NZT pill. He emphasizes that there's no shortcut or magic pill for success, and the path to reaching one's full potential in business and life involves hard work, dedication, and the right strategies. Mark outlines four critical components necessary for dentists to achieve 'limitless' success in their practices: motivation, information and knowledge, framework and processes, and support and accountability. He suggests that most dental practice owners possess motivation but often lack in other areas like adequate knowledge, a structured framework, and a support system. Dr. Costes warns against common pitfalls dental practitioners face, such as hiring without fixing practice culture, investing in marketing without training staff, or pursuing advanced clinical training without addressing underlying cash flow issues. He emphasizes the importance of addressing the weakest links in their business operations, advocating for a strategic and systematic approach to improvement and growth in dental practices. For more information or to join the DSN or DSI community, visit Dental Success Network and True Dental Success. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

The podcast discusses full arch dental procedures and the patient's experience. Topics covered include marketing for these cases, the patient's lifecycle, before-and-after visuals, the patient's emotional journey, capturing key moments like the reveal, managing patient expectations, gaining experience as a new dentist, creating memorable patient experiences, the power of capturing patient satisfaction with videos, and maximizing time and delegating tasks for business owners and clinicians.

Dr. Andrew Vallo and Matt Brown discuss managing multiple dental practices, focusing on HR, cash flow, patient care, operations, and leadership. They also share lessons learned since starting their own dental podcast and recommend another podcast called Dental Unfiltered. They explore marketing strategies for different types of dental practices and the importance of proximity and convenience. They also discuss opportunities for dental associates in Tampa and introduce the sponsors of the episode.

Dr. Andrew Vallo and Matt Brown, dental industry professionals, discuss dental entrepreneurship and advanced clinical procedures in private practice. They talk about the full-arch implant patient lifecycle, foundational strategies for implant programs, and team training for complex surgical and restorative procedures.