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Tearsheet Podcast: Exploring Financial Services Together

Latest episodes

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Mar 30, 2020 • 19min

The Challengers 13: Covid 19's impact on digital banking, growth slows at OakNorth, Square as a bank

In this episode of The Challengers, Josh Liggett and Zack Miller explore the pandemic's impact on incumbent banks as well as on challengers. Zack mentioned fears are high and that's creating rumors that certain challengers are failing. Josh believes it's a good time for incumbents to really get focused around digital. They have no other choice. Next, the hosts discuss OakNorth, which is still Europe's fastest growing startup. But growth of its loan book is slowing, whether by design or by market forces. The bank is profitable -- perhaps the only one of many challengers to reach this milestone. Square gets a license and Zack believes that we'll see Square move strongly into lending to merchants using its technology. Like PayPal, Amazon, and Shopify, this captured lending is powerful and makes a ton of sense from a service model perspective. It can also be quite lucrative. Credit Sesame, like Credit Karma a few months before it, is rolling out a banking product, Sesame Cash. PFMs want to own the money movement piece for their customers. Lastly, we mention Bill Harris' new firm, One, which just launched in private beta after a $17 million funding round. Harris was CEO at PayPal and Intuit, and founded Personal Capital before this. In perhaps the worst launch timing in history, One will use dashboards with consumer credit at its core to help middle Americans with their money. Before we jump into the podcast, I wanted to introduce you to Outlier, Tearsheet’s leading membership program. It’s designed for top fintech and financial service professionals to stay on top daily of the biggest trends, the top companies, and the leaders of this next generation of finance. Get industry briefings by experts like the ones we’re doing this January on best practices in PR and customer acquisition. Find out more at Tearsheet.co/outlier
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Mar 25, 2020 • 23min

Tearsheet's Bank Fintech Partnership Award: JP Morgan and FISPAN

Welcome to the Tearsheet Podcast. I’m Zack Miller. Today we have another special episode — we’re still talking about bank - fintech partnerships by studying some of the best, most impactful ones out there. We have JP Morgan’s Jason Tiede and FISPAN’s Lisa Shields on the show to talk about their partnership that essentially embeds JP Morgan’s payments and treasury functionality into its clients ERP environment. This partnership won Tearsheet’s Bank Fintech Partnership Award for Ecosystem in 2020. We discuss how the two parties met and why JPM chose to partner with FISPAN. We discuss best practices in standing up a good working relationship with two vastly different companies and cultures. Lisa Shields and Jason Tiede are my guests today on the Tearsheet Podcast.
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Mar 23, 2020 • 25min

Tearsheet's Bank Fintech Partnership Award: Midwest BankCentre and MANTL

Welcome to the Tearsheet Podcast. I’m Zack Miller. Today we have the two winners of Tearsheet’s Bank/Fintech Partnership Award for Digital Transformation, Midwest BankCentre and Mantl. We’re joined by MBC’s President and CFO Dale Oberkfell and Nathaniel Harley, CEO and CO-founder of MANTL. We talk about the collaboration between the two firms on Rising Bank, a new digital brand launched by MBC along with MANTL. The company hit its 1 year deposit savings goals within 5 months and both parties are continuing to pursue the benefits of partnership to go deeper. Here’s our show.
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Mar 20, 2020 • 20min

Adyen's Roelant Prins: 'Modern technology can personalize issuing services for merchants'

Welcome to the Tearsheet Podcast. I’m Zack Miller. Card issuance is enjoying a lot of fintech light shone on it as technology and use cases catch up to the modern economy. From Marqeta to Stripe and now Adyen, payment firms are moving quickly in this space. Roelant Prins, chief commercial officer of Adyen, joins us on the podcast to talk about his firm’s new card issuing service, where the idea came from and what type of customer demand they’re seeing for it. We discuss Adyen’s global approach and drill down into what he describes as unified commerce’. Roelant Prins is my guest today on the Tearsheet Podcast.
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Mar 19, 2020 • 21min

Tearsheet's Bank Fintech Partnership Award: Sutton Bank and Marqeta

Welcome to the Tearsheet Podcast. I’m Zack Miller. We’re continuing to celebrate the winners of 2020’s Bank / Fintech Partnership Awards. Up today are our overall winners — two firms that changed significantly directly from the nature of their partnership that was struck almost 10 years ago. We have Tony Gorrell, CEO of Sutton Bank, a 130 year old bank in Ohio, and Omri Dahan, chief revenue officer of Marqeta, a leader in modern card issuance. I’ll let them describe the nature of their partnership and how they modeled a collaboration that has become a paradigm for today’s best fintech/bank collaborations. Let’s go.
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Mar 17, 2020 • 18min

Greenlight's Tim Sheehan: 'It's been explosive growth over the past 5 years'

Welcome to the Tearsheet Podcast. I’m Zack Miller. As new challenger banks and financial products emerge, one trend we’re seeing is the targeting of teens. These soon-to-be-adults are experiencing choices in personal finance and banking apps that' they've never had before. Greenlight is a leader of this new generation of services and products. Founded about 5 years ago, the firm is rapidly growing with nearly 1 million users using its platform to help educate and manage young financial lives. CEO and co-founder Tim Sheehan joins me on the podcast to discuss what problem Greenlight solves and how families collaborate around the financial app. We also drill down into the macro trends that are encouraging the development of new financial tools for the younger generations. Lastly, he shares his view on where Greenlight may head in the future. Tim Sheehan is my guest today on the Tearsheet Podcast.
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Mar 15, 2020 • 21min

Engage People's Len Covello on Priceline's pay with points program

Welcome to the Tearsheet Podcast. I’m Zack Miller. Today’s guest on the show is Len Covello, co-founder and CTO of Engage People. which is a loyalty rewards program technology firm. Len talks about his firm’s recent work of putting Priceline’s entire inventory online to be purchased using rewards points. We discuss the program, the genesis of the relationship with Priceline, as well as the opportunity retailers have to tap into the billions of dollars stored in loyalty points and the trend to enable these types of transactions. Len Covello is my guest today on the Tearsheet Podcast. Before we hop into my interview with Len, I’m happy to announce that we’ve launched the 2020 Data Awards. Tearsheet's Data Awards are the premier awards program in the financial data industry. As apps and institutions further integrate, data and data sharing have become the building blocks of modern finance. If your company has a good story to tell, we'd like to hear it. Go to Tearsheet and click on the Data Awards tab to get more information and apply.
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Mar 11, 2020 • 15min

Tearsheet's Bank Fintech Partnership Award: Mastercard and Signzy

Welcome to a special edition of the Tearsheet Podcast. I’m Zack Miller. Today we’re awarding a winner of our Bank/Fintech Partnership Award for 2020. Mastercard and Signzy are receiving the Customer Journey Award for the work they’ve done together tackling merchant onboarding. I’m joined by Zahir Khoja, evp for merchant solutions and partnerships at Mastercard, and Arpit Ratan, co-founder of Signzy. I’ll let them explain the nature of their partnership. Our judges chose this partnership based on four criteria: creativity, innovative thinking, customer value and results. Zahir and Arpit are my guests today on the Tearsheet Podcast.
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Mar 5, 2020 • 21min

Iris Nova's Zak Normandin on scaling consumer brands using payments over text

Welcome to the Tearsheet Podcast. I’m Zack Miller. The industry talks a lot about omnichannel payment experiences. Everyone wants to service the customer wherever he or she is. But what if that experience doesn’t look much like an experience at all. A channel that’s left pretty much unexplored is SMS. There’s one company, Iris Nova, that’s pioneered payment over text for its Dirty Lemon beverage brand. Customers pick up their phones, send an SMS to the brand, and order their products through a chat interface. Given how familiar SMS is to most people, there’s little visible architecture around the customer journey. Iris Nova’s founder and CEO Zak Normandin joins us on the podcast to talk about payment over text and why he thinks in the future, most big brands will have just a website and a phone number. We discuss the challenges of doing conversational commerce well and how he’s positioning Iris Nova to be a future leader in food and beverage using SMS as a transaction channel. Zak Normandin is my guest today on the Tearsheet Podcast.
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Feb 27, 2020 • 24min

On BBVA's banking as a service platform with Susan French

Welcome to the Tearsheet Podcast. I’m Zack Miller. As a major global bank, BBVA stands out in its early embrace of the banking as a service model. The BBVA Open platform provides verification, money movement, account origination, and card issuance for commercial and consumer financial products. Susan French, the head of product for BBVA Open, joins us on the podcast to give us an update on the platform and what new products and services BBVA plans to roll out this year. We talk about the work BBVA Open has done with upstart fintechs like Digit and Wise, and where we are in the evolution of platform banking. Lastly, we discuss the role Open plays in BBVA’s overall strategy. Susan French is my guest today on the Tearsheet Podcast. Before we jump into the podcast, I wanted to introduce you to Outlier, Tearsheet’s leading membership program. It’s designed for top fintech and financial service professionals to stay on top daily of the biggest trends, the top companies, and the leaders of this next generation of finance. Get industry briefings by experts like the ones we just hosted on best practices in PR and customer acquisition. Find out more at Tearsheet.co/outlier

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