Tearsheet Podcast: Exploring Financial Services Together cover image

Tearsheet Podcast: Exploring Financial Services Together

Latest episodes

undefined
Apr 28, 2020 • 20min

OakNorth's CIO Sean Hunter on how banks can excel in disbursing government assistance

Welcome to the Tearsheet Podcast. I’m Zack Miller. The current COVID-19 crisis presents a massive challenge to the financial industry. And like every crisis, it also presents an amazing opportunity to service customers in an entirely new way. In the US, the CARES Act and its Paycheck Protection Program means banks will need to process approximately 50 times their normal annual loan volume in the next 30 to 60 days. On today’s podcast, we talk to UK lending platform OakNorth’s CIO Sean Hunter. Sean and his team have designed an end-to-end solution —from application and document collection to pre-screening and forgiveness — to help regional and community banks process this insane volume. Sean takes us through the requirements of the various government assistance programs, how banks are dealing with the strain, and how OakNorth built its new capabilities through a process of running its own loan book for its UK challenger bank. Sean Hunter is my guest today on the Tearsheet Podcast.
undefined
Apr 23, 2020 • 4min

Outlier Briefing: The march towards digitization with Publicis.Sapient's David Donovan

Welcome to Tearsheet’s Outlier Podcast. This subscriber-only podcast i exclusive for our Outlier members. We go deeper with subject matter experts, to take actionable steps that can impact your businesses and practice. To get access to the full audio and transcripts, head on over to Tearsheet and apply to become an Outlier member(tearsheet.co/outlier). Today’s guest is David Donovan, executive vice president at Publicis Sapient. He leads the firm’s North American financial services practice. Publicis Sapient is a domain-lead digital consultancy. It works with all the major investment banks and that gives David a good view into what’s going on strategically and operationally on the ground in banking. David doesn’t mince words when it comes to digital transformation. For him, it’s really a matter of life or death, and that’s before we were hit with the COVID-19 crisis. He takes us behind the scenes to show how some of the top banks are transitioning to a work from home environment and how it’s impacting his own as well as his clients’ businesses and product development. We drill down on AI and how companies are really beginning to derive value from advances made there. Here’s our Outlier briefing on branding with David Donovan.
undefined
Apr 22, 2020 • 22min

Symphony's David Gurlé on enterprise communication and collaboration in financial services

Welcome to the Tearsheet Podcast. I’m Zack Miller. From Skype to Thomson Reuters, David Gurlé has sat on the cutting edge of enterprise communications for two decades, in 2014, David founded Symphony, a communication and collaboration platform for financial services. David joins us on the podcast to talk about how communications technology has evolved in the financial sector and looks out ahead to what’s in store. More than just a platform to connect, Symphony has APIs so that its users can share and automate workflows. The company recently released the second generation of its platform with simplified interactions and a customizable UI and smart notifications. David Gurlé is my guest today on the Tearsheet Podcast.
undefined
Apr 21, 2020 • 21min

CEO Brady Harris on the future of Dwolla, ACH, and payments

Welcome to the Tearsheet Podcast. I’m Zack Miller. Dwolla’s new CEO Brady Harris joins me on the podcast. He’s been in the payments industry long enough to see the real opportunity for B2B payment players and how the space has evolved over time. We talk about ACH, the role it plays in payments ecosystem, and where it might be headed. Use cases are expanding and Harris describes how different firms and industries are using it to advance their payments experiences. We talk about Dwolla and where the company can continue to find growth. Brady Harris is my guest today on the Tearsheet Podcast.
undefined
Apr 19, 2020 • 18min

Advancing women in fintech with Ocrolus' Nicole Newlin

Welcome to the Tearsheet Podcast. I’m Zack Miller. Today’s guest is Nicole Newlin. She’s the vp of solutions at Ocrolus, which provides fintech infrastructure for data analysis. She runs the team that handles client onboarding and integration. She’s also NYC Fintech Women’s newest board member. Nicole shares her personal journey as a woman rising through the ranks within fintech. She also shares her plans to extend NYC Fintech Women’s reach through things like education, community and coaching. I ask her for career advice she’d give her younger self. Nicole Newlin is my guest today on the Tearsheet Podcast.
undefined
Apr 19, 2020 • 20min

Building a challenger bank with lending at its heart with Upgrade's Renaud Laplanche

Welcome to the Tearsheet Podcast. I’m Zack Miller. When we launched our podcast 10 years ago, one of our first guests was a French entrepreneur living in San Francisco. He had a small but upwardly aspirational startup. Renaud Laplanche’s Lending Club ended up becoming a major player in fintech as a public company and a force in the marketplace lending arena. Now, Laplanche is back for more. He’s the CEO of Upgrade, a new challenger bank that was built with lending at its heart. He joins me on the podcast to talk about the genesis story of Upgrade and how so much of his experience launching and growing LendingClub informs Upgrade’s products and positioning. We discuss how the current COVID-19 crisis is impacting the industry for both incumbents and upstarts and how Upgrade’s new products — a contactless credit card that has built in pay-over-time features — play into today’s market dynamics. Renaud Laplanche is my guest today on the Tearsheet Podcast.
undefined
Apr 17, 2020 • 4min

Outlier Briefing: Financial brand management with Landor's Louis Sciullo

Welcome to Tearsheet’s Outlier Podcast. This subscriber-only podcast i exclusive for our Outlier members. We go deeper with subject matter experts, to take actionable steps that can impact your businesses and practice. To get access to the full audio and transcripts, head on over to Tearsheet and apply to become an Outlier member(tearsheet.co/outlier). Today’s guest is Louis Sciullo, executive director financial services at Landor (landor.com/) North America, a brand consulting and design firm with deep roots in the financial services industry. He’s spent nearly three decades managing Wall Street brands like Lehman Brothers and Barclays. Now, he leads the financial services practice at Landor, supporting and growing some of the largest financial brands. Louis joins us to talk about what the COVID-19 pandemic calls for from both large and small financial brands. He explores the transformation of financial retail and what it takes to be an agile financial brand. We discuss customer retention strategies in an increasingly competitive environment. Here’s a snippet of our Outlier briefing on branding with Louis Sciullo. To get access to the full audio and transcripts, head on over to Tearsheet and apply to become an Outlier member(tearsheet.co/outlier).
undefined
Apr 15, 2020 • 16min

Deep Dive: An exploration into the changing world of push payments

Sara Toth Stub joins editor Zack Miller on a Deep Dive podcast to discuss a recent article she wrote on push payments. In It's a simple idea with Extraordinary impact: Inside the growing world of push payments, Sara describes what this form of payment is, how it works, and how entire fintech ecosystems are being built around push payment providers, like Visa and Mastercard.
undefined
Apr 12, 2020 • 23min

Nomis' Prashant Balepur on bringing data science to bank pricing strategies

Welcome to the Tearsheet Podcast. I’m Zack Miller. Before COVID-19 hit, we spent a lot of time talking about the competitive environment for bank deposits. Every week, an incumbent or new challenger bank was making high rate offers in order to attract new customers. The dynamic may be different now, but financial institutions are getting increasingly savvy about their pricing strategies. Borrowing from retail, we are moving away from one-price-fits-all into a more data-driven and competitive market. Joining us on the podcast today is Nomis’ Prashant Balepur. We talk about the firm’s new product, a lightweight tool which provides banks and credit unions real time pricing intelligence around mortgages and deposits. Prashant describes how many FIs make pricing decisions today and what type of data science it takes to optimize products across sectors, geographies and customers. Prashant Balepur is my guest today on the Tearsheet Podcast.
undefined
Apr 7, 2020 • 27min

Behind new challenger bank HMBradley's launch with Zach Bruhnke

Welcome to the Tearsheet Podcast. I’m Zack Miller. There’s a sea of sameness out there in digital offerings. Challenger banks seem to provide, more or less, the same services and products. They’re debit cards attached to a personal finance manager. HMBradley launched last week with an investment from PayPal and Affirm founder, Max Levchin. It bills itself as a bank for people serious about savings and it has an incentive mechanism that pays the highest interest rates to those doing the best job saving. Co-founder and CEO Zach Bruhnke joins us on the podcast to talk about why he’s dreamt of launching a bank and where he plans to take his new challenger in the future. Zach Bruhnke is my guest on the Tearsheet Podcast.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode