Tearsheet Podcast: Exploring Financial Services Together cover image

Tearsheet Podcast: Exploring Financial Services Together

Latest episodes

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Sep 10, 2021 • 28min

How banks can sustain competitive edge in the era of fintechs with Publicis Sapient's Nigel Vaz

Nigel Vaz, CEO of Publicis Sapient, is our guest today on the Tearsheet Podcast. As the head of a multinational organization working with top financial services brands like Goldman Sachs and Bank of America, Nigel has seen digital transformation up close. He's written a book about it, too -- Digital Business Transformation: How Established Companies Sustain Competitive Advantage From Now to Next. The financial services sector is facing unprecedented digital disruption. New entrants with agile processes and modular technologies are raising customer expectations. It’s essential that legacy financial institutions understand what’s driving these changes. By embracing digital business transformation and changing the way financial services institutions think, organize, operate and behave, they can turn threats into opportunities while maintaining their competitive edge. Successful fintech startups knew banking was ripe for disruption. Now it’s time for established financial institutions to learn from these innovators. They can start by taking stock of four forces of connected change that are reshaping financial services today: customer behaviors, new technologies, evolving business models and societal impact. Nigel Vaz, CEO of Publicis Sapient, is our guest today on the Tearsheet Podcast.
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Sep 9, 2021 • 15min

‘Data aggregation is used in ways we wouldn't have thought about 5 years ago’: Fiserv’s Kevin Hughes

The following was produced by Tearsheet Studios. We worked with Fiserv, a financial services technology company, to create a four part podcast series on the role and changing nature of data aggregation in the financial industry. Data is the foundation of the financial system, making the smooth aggregation of it an imperative task. It means streamlining the sum of an individual’s financial life into a single view, and creating a user experience that uplifts the data to benefit both the individual and the bank -- while simplifying the complex, and keeping it all secure.
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Sep 7, 2021 • 22min

Behind the launch of the Dayforce Wallet: Ceridian's Seth Ross

Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller. On the podcast and on our site, we’ve explored the world of employment data that’s opening up -- it’s opening up to allow new forms of lending and financial services that use employment data as a major input. So, imagine a lender wanting to loan money to an Uber driver who doesn’t have a traditional income source. But what if the payroll firm didn’t supply just data to 3rd parties? What if the payroll provider got into fintech itself? That’s exactly what Ceridian is doing with its Dayforce Wallet. The company processes $300 billion yearly in paychecks and it’s helping its clients and their employees tap into their salaries earlier and more frequently than the traditional pay cycle. Seth Ross is the new GM of Dayforce Wallet and Consumer Services at Ceridian. I first met Seth when he was at Green Dot, heading up the firm’s banking as a service platform. He joins me on the podcast to talk about Ceridian’s move into financial services and more broadly, to chat about the potential of embedded financial services. Seth Ross is my guest today on the Tearsheet Podcast.
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Sep 1, 2021 • 15min

‘It's like marrying the best of the bank and fintech worlds together’: Q2’s Paul Walker

The following was produced by Tearsheet Studios. We worked with Q2, a digital banking software company, to create a four part podcast series on the interplay between banks and fintechs. Partnership with fintechs through Banking as a Service has given financial institutions an opportunity to capture new markets and revenue opportunities. The success of this partnership depends on each side bringing in what they’re best at; and especially the banks being willing and able to do things differently, in order to better serve and effectively grow their customer base. In this episode, I spoke with Paul Walker, who’s been with Q2 for the past 15 years, and currently serves as the GM of Q2’s Banking as a Service division.
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Sep 1, 2021 • 23min

'We bring the lottery's instant gratification to incentivize people to save': Adam Moelis, Yotta

Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller. As humans, we’re just not wired to save money well. And over the years, creative financial institutions have figured out ways to incentivize saving with chances to win money. Prize-linked savings has been a mainstay in the UK and is the largest form of savings. In the US, challenger bank Yotta offers periodic chances for its customers to win money prizes. The more you save, the more chances you have to win. Yotta’s co-founder and CEO Adam Moelis joins me on the podcast to talk about the mechanics of prize-linked savings and how Yotta uses this model to differentiate itself from the competition. We discuss some of the viral components the firm’s built and how it acquires new customers. We also look out into the future for the firm’s product and expansion plans. Adam Moelis is my guest today on the Tearsheet Podcast.
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Aug 30, 2021 • 21min

'We were processing like 65% to 75% of all PPP loan applications nationally': Ocrolus' Sam Bobley

One of the major challenges in scaling digital finance solutions is handling old school paper. Even with all the automation and digitization, documents still need to be processed and in many cases, humans need to be looped in. Sam Bobley is the co-founder and CEO of Ocrolus, which works with firms like BlueVine, Brex, and PayPal to analyze financial documents in any format. Sam joins me on the podcast to talk about the challenges of balancing speed and accuracy in data extraction in fintech and how the Payroll Protection Program really highlighted the leaders in the space based on their ability to scale up quickly. Sam shares his view on what it takes for the financial industry to move beyond paper to a fully automated ecosystem. He also shares some insights on where he thinks the market is headed as well as Ocrolus’ product road map. Sam Bobley is my guest today on the Tearsheet Podcast.
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Aug 25, 2021 • 22min

'Life insurance can be a vehicle to inspire people to live their best lives': YuLife's Sammy Rubin

Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller. Listening to Sammy Rubin and it’s hard not to feel his infectious excitement about his firm YuLife. He’s taking the humdrum of life insurance and gamified it -- YuLife’s app feels more like an exercise or meditation app than it does insurance. It’s that openness to reimagine financial services that colors his leadership, company, and products. Sammy joins me on the podcast to discuss the genesis of YuLife, his previous entrepreneurship in the space, and his approach to life insurance. We talk about how early customers of his firm have responded to gamified insurance -- how they’re using the app and how they’re making positive changes in their lives. We also look forward to see what else he’s gearing up to do. YuLife founder and CEO Sammy Rubin is my guest today on the Tearsheet Podcast.
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Aug 23, 2021 • 23min

'I can't tell you how many millennials pay their bills at the biller's site': Payveris' Marcell King

Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller. As banks and credit unions look to modernize to digital payments, they’re turning to firms like Payveris to handle things like bill pay and P2P transfers. Payveris provides cloud payment software to 265 banks and credit unions. Payveris Chief Innovation Officer Marcell King joins me on the podcast to talk about the evolution of banks’ participation in payments and where the market is headed in the future. In a world of Square and PayPal, Marcell describes where banks can compete and find a competitive edge. Shortly after we recorded this call, bill payment player Paymentus announced that it was acquiring Payveris in an attempt to increase the addressable market opportunity for the combined firm. Here’s my conversation with Marcell King.
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Aug 18, 2021 • 27min

How BlueVine's partnership with NEXT Insurance ties insurance to SMB banking

The following was produced by Tearsheet Studios. We worked with small business lender BlueVine to produce a four part series on creating financial solutions serving historically underserved small businesses. In this episode, we spoke with the CEOs of both BlueVine and NEXT Insurance -- two companies founded on addressing the needs of small businesses, out of a recognition that small businesses make up a huge deal of the economy.
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Aug 12, 2021 • 24min

'With a fund, CUNA Mutual Group gets a seat at the table': CMFG Ventures' Brian Kaas

Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller. It may be surprising to hear that 124 million Americans are credit union members. Serving that constituency isn’t always easy. That’s because client expectations are high as financial service providers compete on experiences with Netflix and Amazon. CUNA Mutual Group partners with over 95% of all credit unions in the US to help them better serve their membership with insurance and investment proucts. CUNA Mutual Group also invests in fintech. Brian Kaas is the managing director of CMFG Ventures, the firm’s venture capital arm. He joins me on the podcast today to discuss the challenges credit unions face and the role fintech is beginning to play to help them level the playing field. We talk about CMFG’s mandate and some of the firm’s investments like Affirm, Current, Good Money, and Steady.. Lastly, we look ahead to see just where Brian is interested in investing in the future. Brian Kaas is my guest today on the Tearsheet Podcast.

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