Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management

Jasper Ribbers
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Jun 2, 2017 • 28min

EP158: This Week in the World of Airbnb

As the homesharing phenomenon grows, people continue to develop a variety of creative products and services that complement the work you do as an Airbnb host. A new app generates a floor plan for you through photos of your space, while another detects the number of mobile devices in use and alerts you if guests might be having a party!Jasper is on the line with Hostfully Co-Founder and President David Jacoby to discuss a number of useful sites that make life easier for the savvy Airbnb host, many of which were represented at the recent HSDC Trade Fair in San Francisco. They also cover another aspect of the sharing economy that Airbnb hosts might be interested in using to upsell their guests, peer-to-peer car sharing.In other Airbnb news, a recent report pointed to exponential growth of vacation rentals in Spain, and Airbnb made an effort to generate positive press with an announcement regarding how much guests saved by booking on the platform (rather than with hotels) over the holiday weekend. Listen in as David and Jasper offer their takes on these stories and share the latest products and services in the homesharing ecosystem.Topics CoveredArticle #1: Airbnb Accuses Hotels of Price Gouging During Holiday Weekend•Airbnb contends that guests saved $12M (in 21 cities analyzed)•Attempt to generate positive media•Airbnb’s Smart Pricing algorithm also designed to charge more when demand is high•May not be fair to compare such different productsArticle #2: Spain: Vacation Rentals Offering More Beds Than Hotels for the First Time•Tracked 2016 statistics of 22 major cities•Number nearly doubled from 2015 (362,493 beds)•By comparison, San Francisco totals have grown from 1,000-2,000 to 8,000-10,000 in last ten years (hotel beds went from 32,000-35,000 in same span)•Huge growth in tourism industry has led to ‘tourist-phobia’•Regulations in Barcelona seek to keep tourism numbers down (only private accommodations allowed)Homesharers Democratic Club Trade Fair in San Francisco•Successful celebration of homesharing ecosystem•Attended by 30-plus vendors•Among a number of events organized by independent groups of hostsArticle #3: The Sharing Economy’s Entrepreneurial Ecosystems•Video re: car sharing platform, Turo•Car owners developing rental businesses w/ multiple vehicles•Turo users earn average of $720/month•6M users in 2015, predicted to reach 35M by 2021•More popular in Europe and Asia than North America•Airbnb hosts could incorporate car sharing into business, offer coupon code for guestsThis Week's ArticlesArticle #1: sandiegouniontribune.com/business/tourism/sd-fi-airbnb-hotel-memorialday-20170526-story.htmlArticle #2: elpais.com/elpais/2017/05/25/inenglish/1495707914_157421.htmlArticle #3: bloomberg.com/news/videos/2017-05-26/the-sharing-economy-s-entrepreneurial-ecosystems-videoResources MentionedBeyond Pricing, Wheelhouse, EverbookedHSDC Trade Fair, Clearbanc, AirBeloProperly, HostWell, PillowHomesuite, Booking.com, HomeAwayAviva IQ, Party Squasher, DwellWellBabierge, Design Plus Consignment GalleryMagic Plan, Turo, Zipcar, MavenGetaround, Spacer (formerly Roost) Connect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free! Hosted on Acast. See acast.com/privacy for more information.
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May 29, 2017 • 28min

EP157: Jasper’s Airbnb Investment Updates

Jasper has finally reached his ambition of becoming truly homeless. Through the sale of his apartment in Amsterdam, he is embracing the life of a digital nomad and staying in Airbnb properties all over the world. His next move involves reinvesting the money earned from the sale in global assets.Today Jasper offers an update regarding his Airbnb investments, answering your questions about the process of buying property in an unfamiliar country, how he selected locations, and the challenges he has faced along the way!Topics CoveredJasper’s experience in selling his Amsterdam property•Enforcement of regulations limited Airbnb rental to 60 days•Real estate market boom•Hired broker to organize viewing days•Investor purchased within two weeks•Agreed to $450,000 asking priceHow Jasper lost his Superhost status•Intended to block dates on Airbnb after April•Dates already appeared to be blocked three months in future•Three-month window moves each day•Received booking for May (Instant Book still on)•Had to cancel, lost Superhost status•Must wait full year to regain status•He recommends using the setting that blocks all dates by default, manually entering available datesJasper’s investment in Colombia•Chose because of favorable regulations•Currently renovating property•Complicated money transfer process (open broker account, provide documents)•Plans to document process of starting Airbnb venture in unfamiliar country as case study•One unit still availableJasper’s studio in the Philippines•Boracay has become popular tourist destination since airport upgrade•Nearby Caraboa still largely undiscovered•Jasper predicts Caraboa will be next Boracay•‘Purchased’ studio unit on resort there (law allows for 20-year lease)•He can stay in unit two weeks of year•Resort manages bookings rest of year, Jasper receives 80% of revenueThe new format of GPFYP Monday podcasts•Focus on one specific topic•Guest expert will discuss prearranged theme•Email Jasper with topic suggestions•Future blog post will outline topics covered in previous episodesResources Jasper’s Blog Post: Why I Bought a Penthouse in Cali, Colombia, to Rent on AirbnbConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests! Hosted on Acast. See acast.com/privacy for more information.
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May 26, 2017 • 25min

EP156: This Week in the World of Airbnb

Airbnb added some unusual listings that made news this week, including an ad agency that converted its office into a ‘spacious penthouse suite’ and the entire Swedish countryside. Yes, you read that right – the entire Swedish countryside.Jasper is joined by Hostfully CEO Margot Lee Schmorak to discuss those creative listings, both ad campaigns designed to draw attention to the best qualities of 1) The Swedish landscape, and 2) OH Partners (who are looking to fill Airbnb’s opening for an ad agency).They also review HomeAway’s lawsuit against the city of Chicago, discussing the potential for an alliance between Expedia and Airbnb in the fight against homesharing regulations, and an article that takes a comprehensive look at the homesharing ecosystem, outlining Airbnb’s evolution and how hotels are innovating to keep up. Listen in to learn why CNBC named Airbnb the #1 Disruptor of 2017!Topics CoveredArticle #1: It’s Been a Trip to $31 Billion, Now Airbnb Wants to Remake the Entire Travel Industry•Overview of homesharing ecosystem•Comparison between Airbnb and hotel industry•Airbnb named as top 2017 CNBC Disruptor•Airbnb’s intention to enter flight-booking space•Difficulty of scaling Airbnb Experiences•Hotel industry playing catch-up with innovative initiatives (e.g.: high tech, shipping containers)Article #2: Sweden Listed Its Entire Countryside on Airbnb•Brand partnership between Airbnb and Visit Sweden•Intent to boost tourism, show variety of landscapeArticle #3: This Agency Turned Its Office into a Crazy Airbnb That Got Jonathan Mildenhall’s Attention•OH Partners converted office space into ‘spacious Phoenix penthouse suite’•Hosted 24-hour livestream to engage Airbnb CMO•Creative way to apply for ad agency openingArticle #4: HomeAway Lawsuit Alleges Chicago’s ‘Deeply Flawed’ Home-Sharing Law is Unconstitutional•Alleges fines based on categories ‘that cannot be meaningfully distinguished from one another’•Violates First, Fourth and 14th amendments•Expedia’s first fight in courts•Potential coalition between Airbnb and HomeAwayResources MentionedArticle #1: cnbc.com/2017/05/15/its-been-a-fantastic-voyage-to-31-billion-what-airbnbs-next-big-trip-isnt-booked.htmlArticle #2: fortune.com/2017/05/22/sweden-countryside-airbnb-rentalsweden.withairbnb.comArticle #3: adweek.com/agencies/this-agency-turned-its-office-into-a-crazy-airbnb-that-got-jonathan-mildenhalls-attentionArticle #4: chicagotribune.com/business/ct-homeaway-sues-chicago-0523-biz-20170522-story.htmlTravel Tech ConConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free! Hosted on Acast. See acast.com/privacy for more information.
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May 22, 2017 • 28min

EP155: Airbnb vs. HomeAway and VRBO

To diversify, or not to diversify, that is the question.Should you be listing on multiple platforms? Or is it better to stick with just one?Richard Fertig is the host of Short Term Rental Secrets, a YouTube channel dedicated to building a community of short-term rental hosts who learn from each other’s experience. Richard is an entrepreneur and former Wall Street Hedgefunder who signed up for Airbnb four years ago. In that time, he has generated over $500,000 in income hosting his small portfolio of real estate investments.Listen to understand the differences among Airbnb, HomeAway, VRBO and Booking.com. Richard also shares his experience with listing on multiple platforms, discussing the advantages of diversifying as well as the complications that can arise. This is a must-listen for hosts who are weighing the benefits of listing on more than one vacation rental site!Topics CoveredHow Airbnb is different from HomeAway/VRBO•Superior user experience•Focus on building community•Mutual review of host/guestThe pricing structures of each platform•Airbnb charges 3% fee for each reservation•HomeAway employs a flat rate pricing model ($399/year)The advantages of HomeAway/VRBO•Long-time player in the vacation rental space (ski resorts, beach houses)•More profitable than Airbnb if property located in popular tourist destinationWhy Airbnb is the better choice for new hosts•No risk•3 million Airbnb listings (vs. 1.2 million on HomeAway)The case for sticking with only one platform•Build strong reputation, credibility (Superhost status)•If demand is high enough (80-90% occupancy), one platform is simplerThe argument for diversification•Don’t leave money on the table (higher occupancy)•HomeAway typically generates more bookings for popular vacation destinations•Safer to have several business partners (not beholden to single company)How to avoid the complications of listing on multiple platforms•Update and sync calendars on each platform•If double-booking does occur, assist guest in finding accommodationsThe benefits of creating your own vacation rental website•Functions as online business card•Easier to share URL•Increase in return customers•Ability to post additional content (i.e.: videos)•Builds reputation•Guests book directly and avoid feesBooking.com’s short-term rental component•Richard is testing site, will review on channel•Serious short-term hosts recommend•Guests more transactional (fewer questions, demands)•Interface difficult to navigate•Higher fees force hosts to raise ratesResourcesHomeAwayVRBOKelly Kampen’s Open Letter to AirbnbLodgifyBooking.com Vacation RentalsVacation Rental Website Fee ComparisonConnect with RichardShort Term Rental Secrets YouTube ChannelConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests! Hosted on Acast. See acast.com/privacy for more information.
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May 18, 2017 • 28min

EP154: This Week in the World of Airbnb

Airbnb is learning the art of the deal, and the homesharing platform is all over the news this week for efforts to collaborate with local governments in Latin America, Japanese luxury resorts, and the city of San Francisco.Jasper is chatting about these partnerships with none other than Hostfully VP of Strategic Partnerships, Nicole Prentice Williams. They explore Airbnb’s proactive approach to compromise with city governments in the growing Latin American market, their deal with Japanese luxury resorts to help boost occupancy, and the $15M agreement to expand their ‘urban campus’ in San Francisco.They also cover the story of a first-time Airbnb user who was scammed by a phony listing in Amsterdam as well as the details of the registration process for hosts in San Francisco. Listen in to learn about these headlines – and Jasper’s challenging experiences as an Airbnb guest in Moscow and St. Petersburg!Topics CoveredArticle #1: Brit Tourist Scammed Out of £915 for a Holiday Getaway Advertised Through Airbnb in Amsterdam•Scammer lured first-time Airbnb user with phony listing•Guest provided email address, received email with payment info•Sent payment, then learned that listing was fraudulent•Airbnb typically blocks contact information•Perhaps email address was provided in screen shot undetected by filterArticle #2: Airbnb Looks to Latin America, Now its Fastest-Growing Market•Using different approach – collaborating with local governments•Arrangement with Mexico City to pay 3% tax (consistent with hotels)•Smart to compromise before resistance, costly litigation•In talks with Buenos Aires and Sao Paulo as well•Will be in competition with Hotel Urbano•Expanding staff and opening offices in Latin America as wellArticle #3: Airbnb to Launch Luxury Reservation Service in Japan•Focus on traditional inns, specialty hotels (i.e.: hot springs resorts)•Hotels pay 10% commission to Airbnb and Evolable Asia•Hope to boost low occupancy rates (38% at traditional inns, 57% at resort hotels in 2016)•Aligns with Experiences initiative•Need to remain transparent so guests realize booking hotel roomArticle #4: Airbnb in Talks for San Francisco Expansion as it Snaps Up Space for Urban Campus•Leasing office space one block away from headquarters•$15M expansion will dominate area•Plan to double the number of employees to 3,000Article #5: How Does Airbnb’s Deal with SF Work?•Interview-style article•Agreement requires hosts to register, can be done through site (Airbnb or HomeAway)•Registration deadline is September 6, 2017•Listings without registration number will be blocked•Neighbors will receive notice of short-term rentals within 300 feetResources MentionedArticle #1:thesun.co.uk/news/3543284/brit-tourist-scammed-airbnb-amsterdam/Article #2: nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11855376Article #3: asia.nikkei.com/Business/Companies/Airbnb-to-launch-luxury-reservation-service-in-JapanArticle #4: bizjournals.com/sanfrancisco/news/2017/05/09/airbnb-san-francisco-expansion.htmlArticle #5: sfchronicle.com/business/article/How-does-Airbnb-s-deal-with-SF-work-11139753.phpConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free! Hosted on Acast. See acast.com/privacy for more information.
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May 15, 2017 • 28min

EP153: How to Arrange a Perfect Airbnb Turnover and Cleaning

As hosts, we know that Airbnb is a ‘review game,’ and the cleanliness of your space plays a big role in scoring the highly coveted five-star review. Today’s guest is prepared to share several key strategies that will help Airbnb hosts keep their vacation rental spic and span.Neel Parekh is the CEO and Founder of MaidThis, a tech-enabled turnover service for short-term rentals based in California. The company provides top-notch, reliable cleaning services for Airbnb hosts via an online scheduling system. MaidThis cleaners are experienced in the short-term rental space, and they are trained to complete an inspection and damage report as needed.Listen as Neel explains how to find reliable cleaners, train your staff, and select towels and bedding for your Airbnb. Surprise and delight your guests by meeting their expectations for an immaculate place to stay – and earn another superior review!Topics CoveredHow to find a reliable cleaning staff•Work with a professional service like MaidThis•Search on platforms like Craigslist, Indeed or Yelp•Hire a primary and backup, both trained on your unitNeel’s guidance for training your cleaner•Customers expect hotel standards•No food in the refrigerator and dishes put away•Teach them to look for damages and restock supplies (kept in locked storage)•Consider having them stay at Airbnb as a guestThe most important spaces in terms of cleanliness•Professionally made beds with military tuck (first impression sets the tone)•Pristine bathroom (toilet paper with sticker or folded end)•Spotless kitchenNeel’s advice about choosing colors for bedding and towels•White sheets and towels look best, but cost more to wash/replace•Light grey is a less expensive alternativeNeel’s suggestions re: laundry•Guests will use everything you leave out•Two towels per bed is sufficient for short stays•Less time spent on laundry translates to fewer mistakesNeel’s best tips for hosts•Vacation rental is a ‘review game’•Don’t skimp on cleaning (lose money in the long run)•A clean Airbnb leads to positive reviews and more bookingsThe MaidThis service•Currently serves LA, Orange County, San Francisco and the Bay Area•Flat rate based on the size of home, laundry includedConnect with Neelmaidthis.comDiscount Code: GPFYPEmail neel@maidthis.comConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests! Hosted on Acast. See acast.com/privacy for more information.
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May 11, 2017 • 25min

EP152: This Week in the World of Airbnb

As Airbnb hosts, we know that a well-written, conversational profile goes a long way in landing guests. But now there is science to back it up, and the research identifies specific language hosts can employ in their listings.Hostfully Marketing Specialist Glenn Carter joins Jasper to discuss the research out of Cornell and Stanford that examined predictors of host choice. They also cover several other Airbnb headlines, including yet another acquisition, the company’s partnership with Hearst to launch a travel magazine, and an opinion piece arguing that the hotel and home sharing industries actually need each other!Listen in to learn about proposed legislation in New York that could boost Airbnb rentals as well as the creative accommodations many Airbnb hosts are listing on the platform, among them a charming treehouse in Canada!Topics CoveredArticle #1: Airbnb and Hotels Need Each Other, They Just Don’t Know It Yet•Ongoing animosity between home sharing and hotel industries•Hotel industry could learn from Airbnb’s focus on uniqueness of experience•Airbnb could improve the ‘professionalizing of guest experience’•Industries would benefit from partnership•Hybrid platforms offer hotel services (i.e.: concierge, cleaning) to home share clientsArticle #2: ‘Beaches’ Treehouse a Hit on Airbnb•Couple converted kids’ treehouse into small studio•32 positive reviews on Airbnb•Doesn’t comply with city’s property standards by-law•Other creative spaces (i.e.: boats, vans) listed on AirbnbArticle #3: Battle Over Airbnb Legislation Heats Up in Albany•New bill seeks to legalize rentals under 30 days when host is away•Could create boost in Airbnb rentals•Share Better is opposed•Flaws in argument re: affordable housingArticle #4: 3 Science-Backed Ways to Get Airbnb Users to Choose Your Listing•Cornell and Stanford researchers studied how Airbnb profiles influence potential guests•Perceived trustworthiness determined to be significant predictor of host choice•Length, language and personal details influence perceived trustworthiness•The concept of ‘know, like and trust’Article #5: Airbnb Teams with Hearst on Magazine Guided by Travel Site’s Data•Airbnb provided access to data•Articles based on those stats•Travel magazine published twice a year (launch in May)•350,000 copies at $4Article #6: Airbnb Acquired its React Native Partner Deco Software, Deco IDE Goes Open Source•‘Acquihire’ brings five employees to Airbnb•Experience in building native mobile apps•Airbnb’s 14th acquisitionResources MentionedArticle #1: forbes.com/sites/briansolomon/2017/05/05/airbnb-and-hotels-need-each-other-they-just-dont-know-it-yet/#2b4c49933e46Article #2: thestar.com/news/city_hall/2017/05/05/beaches-treehouse-a-hit-on-airbnbfor-rent-temporarily-a-charming-treehouse-bunkie.htmlArticle #3: wsj.com/articles/battle-over-airbnb-legislation-heats-up-in-albany-1493936838?tesla=y&mg=id-wsjArticle #4: observer.com/2017/03/tips-how-to-make-best-airbnb-listing/Article #5: wsj.com/articles/airbnb-teams-with-hearst-on-magazine-guided-by-travel-sites-data-1493892000Article #6: techcrunch.com/2017/05/02/airbnb-has-acquired-partner-deco-software-deco-ide-is/Connect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free! Hosted on Acast. See acast.com/privacy for more information.
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May 8, 2017 • 27min

EP151: How to Use Airbnb to Facilitate a Business Accelerator

So you’ve planned a retreat for entrepreneurs and booked the Airbnb, but lack of interest forced you to cancel the event. Now it’s time to get creative and find a way to recoup the money you spent on accommodations. What if you listed the space on Airbnb yourself, and sublet it out to get your money back?Chris Reynolds is the founder of Entrepreneur House, a business accelerator that holds events worldwide with the intent of creating a community where entrepreneurs can live together for four weeks, attending goal-setting and productivity workshops as well as taking part in advisor-led seminars and one-on-one coaching sessions. Chris has taken advantage of the Airbnb platform to book accommodations for Entrepreneur House retreats in Chiang Mai, Barcelona and Rio de Janeiro, and then sublet those bookings when they weren’t being used!Today, Chris shares the objectives of Entrepreneur House as well as his advice for Airbnb hosts. Listen in to learn how he was able to negotiate with a landlord who caught him subletting an Airbnb space illegally – and turn that potential conflict into a lucrative business partnership.Topics CoveredWhy Entrepreneur House was launched•Business accelerator for established entrepreneurs•Offers cultural experience through four-week retreats held all over the world•Provides community and sense of belonging•Leverage each other’s skills while mountain-biking, for example•More productive than regular environmentHow Chris employs Airbnb for Entrepreneur House•Uses platform to book accommodations for attendees (in advance and last minute)•Sublets Airbnb when event is canceled or doesn’t need space for entire booking periodHow Chris handled being caught by the landlord for subletting without permission•Landlord discovered Airbnb listing and called meeting•Chris explained intent to recoup loss as entrepreneur•Landlord altered contract to allow for short-term rentals•Chris partnered with owner of leasing company to book the following yearThe dynamic around illegal activity in Barcelona•Drinking on the street, graffiti and pot lounges are technically illegal, but rules not enforced•Short-term rentals are illegal, but people continue without much fear of retributionChris’s advice for Airbnb hosts•Include photos of all rooms (better pics = better bookings)•Offer a flat screen TV (almost always indicates better quality)•Put forth the time and effort to compose a thorough description for your listingChris’s guidance for dealing with a landlord if you’re listing your rental on Airbnb•Be clear about why you’re using the platform•Enter negotiations with a proposal that will benefit you both•If the landlord says ‘no,’ respect the fact that they control the propertyResourcesdnxcamp.comChiang Mai Event Details Connect with Christheentrepreneurhouse.comEntrepreneur House PodcastConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests! Hosted on Acast. See acast.com/privacy for more information.
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May 5, 2017 • 30min

EP150: This Week in the World of Airbnb

One of the more frustrating aspect of international travel is cell access. Wi-Fi isn’t always available, and additional data plans can be costly. What do you do without access to maps and information? It can make for a harrowing experience in an unfamiliar place where you may or may not be able to communicate with the locals. Just ask Jasper about his trip to Moscow!David Jacoby, Co-founder and President of Hostfully, joins Jasper to discuss all of the ways that Airbnb is trying to do the right thing. To start, the company is developing a solution to the cell access problem, and their patent application made headlines this week. Airbnb is also working to make things right with regard to racial discrimination on the platform, as well as host non-compliance with regulations in the city of San Francisco.In addition to those stories, David and Jasper cover an organization that is most decidedly not concerned with doing the right thing. Listen in and learn about the misleading anti-Airbnb ad sponsored by Share Better DC.Topics CoveredArticle #1: Airbnb is Trying to Solve This Irritating Problem for Travelers•Patent submission for device geared toward travelers with no Wi-Fi or cell network access•Would allow traveler to download trip info (i.e.: maps, messages, etc.)•Convenience for hosts of international travelers•Evidence of Airbnb’s intention to expand beyond home stays•Aligns with Chesky’s commitment to solve the problems of travelArticle #2: Airbnb, HomeAway Reach Deal with San Francisco Over Registering Hosts•Ends lawsuit filed in June over rules imposing steep fines for unregistered hosts•2,100 hosts registered, 8,000 listings in the city•Hosts will be able to register through the company websites (rather than in person)•Airbnb will share information with the city for verification•Goes into effect in eight months•A significant drop in the number of listings is likely•May have unintended consequences, e.g.: renters migrating to unregulated platforms, loss of tax revenueArticle #3: Woman in Anti-Airbnb Ad Showing Anacostia is an Actress•Misleading anti-Airbnb ad sponsored by Share Better DC•Woman in commercial is an actor from NYCArticle #4: Airbnb Will Let California Screen Some Hosts for Racial Bias•Agreement with California Department of Fair Employment and Housing•DFEH will create fake accounts to see if host is complying with fair housing laws•Screenings limited to hosts with three or more listings (6,000 of the 76,000 total)Resources MentionedArticle #1: refinery29.com/2017/04/152318/airbnb-problem-solving-wifi-for-travelersArticle #2: marketwatch.com/story/airbnb-homeaway-reach-deal-with-san-francisco-over-registering-hosts-2017-05-01Article #3: nbcwashington.com/news/local/Woman-in-Misleading-Anti-Airbnb-Ad-Showing-Anacostia-Is-An-Actress-420752283.htmlArticle #4: fortune.com/2017/04/29/airbnb-california-racial-bias/Harvard Study on "Racial Discrimination in the Sharing Economy"HSDC Trade ShowConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It's also free! Hosted on Acast. See acast.com/privacy for more information.
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May 1, 2017 • 28min

EP149: Airbnb Hosting Tips From The Laptop Landlord

Whether you’re just getting started as an Airbnb host, or you’re looking to upgrade your status and pick up a few more five-star reviews, the Laptop Landlord is here to share some killer advice that will help you find the right guests for your property and provide high quality customer service during their stay.Tyler Knutzen is an Airbnb host in Chicago who runs the Laptop Landlord website. He utilized Airbnb for the first time in 2012 as a grad student in Eugene, Oregon, during the US Olympic Trials. He realized that local hotels were overloaded, and living only seven minutes from campus made his place prime real estate. Looking to make extra money, he and his fiancé listed their home on Airbnb and hosted two sets of guests during the course of the event.After a move to Chicago, Tyler forgot about Airbnb until he started looking for a side hustle to help pay off his student loans. He tried several other things before remembering just how easy it had been to set up a listing on Airbnb. Now he sets availability whenever he is going out of town, and his guests receive the benefit of his customer service background via clear communication. Today Tyler shares his best advice for Airbnb hosts, explaining how to identify your niche and why overcommunication is key in receiving five-star reviews.Topics CoveredHow a background in customer service helped Tyler as an Airbnb host•Quality communication with guests led to positive reviews early onTyler’s ‘opportunistic’ approach to Airbnb availability•Set availability when you already plan on being gone•Could also set availability for weekends, and do a free ‘staycation’ if listing is bookedWhy Tyler created the Laptop Landlord website•Compiled Airbnb hosting resources•Wanted to share info, help other hosts plug into Airbnb ecosystemTyler’s 4 best tips for Airbnb hosts•Figure out who you are as a host, and create a listing that attracts the right guests•Take time to set up your listing correctly with a specific headline and photo captions•Be proactive with customer service and overcommunicate before, during and after the stay•Perform hosting duties yourself before you delegate, outsource or automateConnect with Tylerlaptoplandlord.comConnect with JasperEmail: jasper@getpaidforyourpad.comTwitter: @GetPaidForUrPadInstagram: @GetPaidForYourPad Facebook: www.facebook.com/getpaidforyourpadThis episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests! Hosted on Acast. See acast.com/privacy for more information.

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