Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management EP192: This Week in the World of Airbnb
Sep 29, 2017
28:16
According to the recently released Airbnb Asia Pacific (APAC) Travel survey, 71% of travelers highlighted the importance of trying local cuisine. A separate Airbnb study published this week, the 2017 Restaurant Spending Report, found that Airbnb guests generated $6.5 billion dollars for restaurants around the world between September 2016 and September 2017. Airbnb is banking on these trends to continue with its rollout of a new in-app functionality that makes restaurant recommendations and even allows guests to book a table.
Jasper is joined by Hostfully CEO and Co-founder, Margot Lee Schmorak, to discuss the connection between food and travel and how Airbnb is capitalizing on guests keen to experience a new place through its cuisine. They also cover recent interviews with Airbnb CEO Brian Chesky regarding the most important attribute for entrepreneurs and the introduction of Airbnb Experiences in New York City— featuring a shoe shopping trip with none other than Sarah Jessica Parker!
Jasper and Margot wrap today’s episode with news that Airbnb Co-founder Joe Gebbia has listed his own place on Open Homes, and listener questions about writing guest reviews. Listen in to understand why honesty is the best policy when it comes to leaving feedback on Airbnb!
Topics Covered
Article #1: Airbnb and Resy Team Up to Offer In-App Restaurant Reservations
•New functionality allows guest to book table through Airbnb app
•Available in 16 US cities
•Notify restaurant if late, pay tax/tip through app
•Might remove layer of anxiety for international travelers
•Will depend on execution
•May be hard to get traction (people loyal to Foursquare, OpenTable)
•Demo of functionality doesn’t have restaurant reviews
•Potential to team with Yelp, OpenTable for reviews
Article #2: Airbnb CEO Brian Chesky on the Most Important Trait for Entrepreneurs
•Identifies childlike wonder, curiosity as crucial trait
•Aligns with Margot’s experience at Apple
•Good leaders ask questions
•Must have open mind
•Not afraid to go against mainstream
Article #3: Airbnb Launches Local Tours in NYC with Sarah Jessica Parker
•Rollout of 150 experiences in NYC
•Includes shoe shopping experience with Sarah Jessica Parker ($400)
•Jury still out on traction of Airbnb Experiences
•Hard to make assumptions about urban travelers
Article #4: Food Influences Holiday Destination for 76% of APAC Travelers
•71% of people surveyed emphasized importance of trying local cuisine on vacation
•Logical for Airbnb to add restaurant recommendations, reservation feature to app
•Host still has greatest incentive to give best recommendations
Article #5: Airbnb: Generating $6.5 Billion for Restaurants Around the World
•Study conducted by Airbnb
•43% of spending occurs in neighborhood where staying
•Spending more than ever before ($40-$100)
•London tops list of guest spending in Europe, Prague at the bottom
Article #6: Airbnb Co-Founder Opens up His Own Home
•Joe Gebbia has listing on Open Homes platform
•Hopes to host refugee family this year
•Space boasts impressive collection of art, vintage chairs
Q: When a guest breaks the house rules, should I leave a negative review? I am reluctant to do so for fear it will hurt my Airbnb business moving forward.
•Should not fear retaliation
•Guest can’t see review until they post theirs
•Future guests unlikely to dig through reviews of previous guests
•Community platform built to weed out bad actors
•Honesty is of service to next host
•Reviews should be authentic representation of experience
Resources Mentioned
Article #1: press.
Jasper is joined by Hostfully CEO and Co-founder, Margot Lee Schmorak, to discuss the connection between food and travel and how Airbnb is capitalizing on guests keen to experience a new place through its cuisine. They also cover recent interviews with Airbnb CEO Brian Chesky regarding the most important attribute for entrepreneurs and the introduction of Airbnb Experiences in New York City— featuring a shoe shopping trip with none other than Sarah Jessica Parker!
Jasper and Margot wrap today’s episode with news that Airbnb Co-founder Joe Gebbia has listed his own place on Open Homes, and listener questions about writing guest reviews. Listen in to understand why honesty is the best policy when it comes to leaving feedback on Airbnb!
Topics Covered
Article #1: Airbnb and Resy Team Up to Offer In-App Restaurant Reservations
•New functionality allows guest to book table through Airbnb app
•Available in 16 US cities
•Notify restaurant if late, pay tax/tip through app
•Might remove layer of anxiety for international travelers
•Will depend on execution
•May be hard to get traction (people loyal to Foursquare, OpenTable)
•Demo of functionality doesn’t have restaurant reviews
•Potential to team with Yelp, OpenTable for reviews
Article #2: Airbnb CEO Brian Chesky on the Most Important Trait for Entrepreneurs
•Identifies childlike wonder, curiosity as crucial trait
•Aligns with Margot’s experience at Apple
•Good leaders ask questions
•Must have open mind
•Not afraid to go against mainstream
Article #3: Airbnb Launches Local Tours in NYC with Sarah Jessica Parker
•Rollout of 150 experiences in NYC
•Includes shoe shopping experience with Sarah Jessica Parker ($400)
•Jury still out on traction of Airbnb Experiences
•Hard to make assumptions about urban travelers
Article #4: Food Influences Holiday Destination for 76% of APAC Travelers
•71% of people surveyed emphasized importance of trying local cuisine on vacation
•Logical for Airbnb to add restaurant recommendations, reservation feature to app
•Host still has greatest incentive to give best recommendations
Article #5: Airbnb: Generating $6.5 Billion for Restaurants Around the World
•Study conducted by Airbnb
•43% of spending occurs in neighborhood where staying
•Spending more than ever before ($40-$100)
•London tops list of guest spending in Europe, Prague at the bottom
Article #6: Airbnb Co-Founder Opens up His Own Home
•Joe Gebbia has listing on Open Homes platform
•Hopes to host refugee family this year
•Space boasts impressive collection of art, vintage chairs
Q: When a guest breaks the house rules, should I leave a negative review? I am reluctant to do so for fear it will hurt my Airbnb business moving forward.
•Should not fear retaliation
•Guest can’t see review until they post theirs
•Future guests unlikely to dig through reviews of previous guests
•Community platform built to weed out bad actors
•Honesty is of service to next host
•Reviews should be authentic representation of experience
Resources Mentioned
Article #1: press.
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