Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management

🎯 Want to scale your short-term rental business without chaos? Apply for a free Revenue Review at FreewyldFoundry.com/get-started and discover where you can unlock serious growth.In this episode of Get Paid for Your Pad, Kaye Putnam and Eric Moeller unpack the often-overlooked engine behind every thriving STR brand: operational excellence.They explore how the best short-term rental operators use systems, processes, documentation, and technology to deliver consistent guest experiences, reduce stress, and scale with confidence. From tools like Breezeway to lessons learned from high-stakes industries like aviation and healthcare, this is a tactical conversation grounded in real-world experience.Whether you're managing five properties or fifty, operational excellence is how you create reliability, elevate hospitality, and free yourself from day-to-day firefighting.Keywords: operational excellence, short-term rentals, hospitality, systems, processes, guest experience, technology, tools, documentation, growth🕐 Episode Chapters00:00 – Introduction to Operational Excellence02:47 – Understanding Operational Excellence05:30 – Tools and Technology for Operations08:19 – Learning from High-Stakes Industries11:16 – Building Systems for Success14:07 – Documenting Processes Effectively16:37 – The Impact of Operational Excellence19:29 – Resources for Improvement22:19 – Community and Mastermind Benefits25:03 – Looking Ahead: Unreasonable Hospitality🎧 Listen now and start building the systems that will support your next stage of growth.FreewyldFoundry.com/get-started Hosted on Acast. See acast.com/privacy for more information.

Want to turn your STR portfolio into a revenue machine? Apply for a free Revenue Review → https://www.freewyldfoundry.com/get-startedIn this episode, Kaye Putnam joins Freewyld co-founder Eric Moeller for a candid conversation on what really drives long-term success in short-term rentals. Spoiler: it’s not just your pricing tool.They break down the four non-negotiables every elite STR operator needs to master:Brand and ProductUnreasonable HospitalityRevenue MasteryOperational ExcellenceUsing the Freewyld brand as a case study, they explore how these pillars work together to create a differentiated guest experience, improve profitability, and scale with confidence.Whether you're managing 15+ units or just thinking bigger, this episode delivers clarity, strategy, and inspiration for growing a hospitality-first, brand-driven STR business.Keywords:short-term rental, STR success, hospitality, brand strategy, unreasonable hospitality, revenue mastery, operational excellence, FreeWild, guest experience, property management⏱️ Episode Chapters00:00 – Intro: Why the STR game has changed 02:37 – The Four Non-Negotiables of STR 05:29 – Brand & Product: Where it all starts 08:35 – Unreasonable Hospitality: The FreeWild secret 11:17 – Revenue Mastery: Smarter pricing, better profit 14:12 – Operational Excellence: Your brand depends on it 16:53 – Building a STR Brand: Lessons from FreeWild 19:52 – Creating Emotional Guest Connections 22:51 – Wrap-Up: Applying the 4 non-negotiables Hosted on Acast. See acast.com/privacy for more information.

🎧 Ready to grow faster with fewer missteps? Join the Foundry Mastermind → freewyldfoundry.com/foundry-mastermindIf you’re scaling a short-term rental business, this is your room.In this episode, Kaye Putnam and Eric Moeller unpack the real power behind mastermind groups for entrepreneurs - why they work, what makes them fail, and how to get the most out of them. They break down the mindset and structure that drive true transformation inside the right group.You'll learn:Why perspective and community are non-negotiable for growthWhat to look for (and avoid) when joining or building a mastermindHow the Foundry Mastermind is helping STR hosts solve real business challenges in real timeWhether you’re new to masterminds or ready to level up into an industry-specific group, this conversation will help you find the support, strategy, and collaboration you need to thrive.Mentioned:Foundry Mastermind →freewyldfoundry.com/foundry-mastermindKeywords: masterminds, entrepreneurship, community, collaboration, networking, personal growth, business challenges, peer support, Foundry Mastermind, short-term rentalsChapters 00:00 The Power of Masterminds 02:58 Defining Masterminds 06:02 Creating and Joining Masterminds 08:48 Maximizing Value in Masterminds 12:05 Finding the Right Mastermind 15:06 Introducing the Foundry Mastermind 18:05 The Evolution of Masterminds 21:05 Continuous Growth Through Masterminds Hosted on Acast. See acast.com/privacy for more information.

Eric Moeller, CEO of FreeWild and a revenue management enthusiast, joins Kaye Putnam to tackle the importance of revenue management in short-term rentals. They discuss common pitfalls, like 'set-it-and-forget-it' pricing, and the need for dynamic pricing tools. Moeller emphasizes that strategic pricing decisions are essential for profitability. They also explore the challenges of hiring revenue managers and the critical role of education in mastering revenue strategies. This insightful conversation is a call to treat revenue management as a core business function.

Explore the emotional roller coaster of acquiring property for a new hospitality brand. Discover the excitement of finding the perfect ski lodge while grappling with brand identity and market fit. Navigate the challenges of investor relations and the tough lessons learned throughout the process. Gain insights into cash flow management and renovation hurdles, as well as the importance of strategic patience in business growth. This journey highlights the highs and lows of building a legacy in the real estate world.

Explore the journey of transforming Freewyld into a beloved cabin brand in Idyllwild. Discover how 'unreasonable hospitality' shaped their operational values and enhanced guest experiences. Dive into the innovative revenue management strategies that boosted their success. Learn about the exciting relaunch of The Foundry, a mastermind program aimed at empowering hospitality operators. This conversation is rich with insights for anyone eager to elevate their short-term rental game!

Alisha Nelson, co-founder of Nestaide, a thriving property management company in Whistler, shares her inspiring journey from launching her business during maternity leave to becoming a top Airbnb performer. She highlights the essential role of strong partnerships in vacation rentals and discusses navigating seasonal challenges and adapting to market shifts. Alisha emphasizes the importance of team dynamics, authentic relationships, and effective revenue management, along with sharing insights from the unique winter season in Whistler.

Suzanna and Jared Styles, co-founders of Pink Door BnB, share their inspiring journey from managing a handful of properties to scaling their short-term rental business to 80 listings. They discuss the crucial role of design and guest experience in success. The couple also highlights effective strategies for balancing their personal and professional lives, emphasizing the need for clear boundaries. Listeners gain insights into mastering Airbnb's algorithm to boost visibility and the importance of celebrating team achievements to enhance morale.

Discover the untapped potential of email marketing for boosting direct bookings in the hospitality sector. Learn how to effectively build your email list using innovative tactics like guest Wi-Fi connections. Uncover cost-effective strategies for lead generation and the importance of engaging, personalized content. Explore how to optimize email design and craft compelling subject lines to increase open rates. This is a treasure trove of practical tips to enhance guest engagement and drive revenue.

Troy Daily, founder of Elevated Rentals & Hospitality, scaled his short-term rental portfolio to over 70 units while balancing quality and growth. He discusses the importance of outsourcing operations and building a reliable team to maintain guest satisfaction. Troy also shares his insights on revenue management strategies, SEO, and lessons learned from rapid scaling. His experience emphasizes that strong leadership is key in navigating the challenges of entrepreneurship and enhancing overall guest experiences.