How to Be Awesome at Your Job

Karen Martin shares her top tips for clearly communicating what you mean and getting others to do the same. — YOU’LL LEARN — 1) How to speak your mind without coming off as harsh 2) The one question to ask when someone’s being unclear 3) Fuzzy words you should stop using immediately Subscribe or visit AwesomeAtYourJob.com/ep748 for clickable versions of the links below. — ABOUT KAREN — Karen Martin, president of the global consulting firm TKMG, Inc., is a leading authority on business performance and Lean management. Known for her keen diagnostic skills and rapid-results approach, Karen and her team have worked with clients such as AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States Department of Homeland Security to develop more efficient work systems, grow market share, solve business problems, and accelerate performance. • Book: Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance • Book: The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence • Website: TKMG.com • Academy Website: TKMGAcademy.com — RESOURCES MENTIONED IN THE SHOW — • Article: “Multitasking undermines our efficiency, study suggests” • Book: Out of the Crisis by Edwards Deming • Book: The Sun Also Rises by Ernest Hemingway • Past episode: 382: The Immense Power of Clarity with Karen Martin — THANK YOU SPONSORS! — • Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nxSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Patrick Kilner reveals why traditional networking methods no longer work—and shares his simple process for expanding influence. — YOU’LL LEARN — 1) Why everyone needs to find six key relationships 2) The simple secret to winning anyone over 3) One question you should never ask—and another you should always ask Subscribe or visit AwesomeAtYourJob.com/ep747 for clickable versions of the links below. — ABOUT PATRICK — Pat Kilner has created and led three companies: two in the real estate space and one in the training world. He’s currently the CEO of the Kilner Companies which includes The Kilner & Kirk Group, The Indispensable Agent, and Tower Hill Enterprises. Pat is also the co-founder of the DC Accelerator, a young professional development non-profit. Pat serves on the boards of primary education initiatives and donates time to develop strategic plans for inner-city non-profits at the service of youth in the DC metro area. His companies support the special needs community in the DC areas as well as in Jamaica. He studied business and philosophy at The Catholic University of America and taught and studied economics at the Universidad de Navarra in Pamplona, Spain, where he achieved a Master’s degree. Pat lives in the Maryland suburbs of Washington DC with his wife, Elena, and their children.  • Book: Find Your Six: Stop Lead Generating & Start Building Influence • Website: FindYourSix.com • Website: PatrickKilner.com — RESOURCES MENTIONED IN THE SHOW — • Tool: Google Ngram • Tool: OptimalWork.com • Book: Who's Got Your Back: The Breakthrough Program to Build Deep, Trusting Relationships That Create Success--and Won't Let You Fail by Keith Ferrazzi • Book: Wanting: The Power of Mimetic Desire in Everyday Life by Luke Burgis • Book: The Wright Brothers by David McCullough — THANK YOU SPONSORS! — • Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nx • FSAstore.com. Use your flex spending account funds with the greatest of ease!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Zoe Chance shares practical advice on building relationships and influencing others. Learn about motivating factors beyond money, exuding warmth, and asking impactful questions. Explore topics like advocating for oneself, frustrations in financial decisions, and the importance of warmth in influencing others. Discover insights on fostering deep connections and influence through simplicity and engaging experiences.

Tessa West, an Associate Professor of Psychology at NYU and author of "Jerks at Work," shares her expertise on navigating toxic workplaces. She explores the seven common types of workplace jerks and offers strategies to handle difficult bosses and coworkers. Listeners learn how to recognize intentional jerks and identify their own workplace behaviors. Tessa emphasizes the importance of communication and self-awareness to improve workplace dynamics, along with the need for proactive approaches to manage conflicts before they escalate.

Nate Zinsser reveals practices that athletes and military cadets use to overcome pressure and build the confidence to perform anytime and anywhere.  — YOU’LL LEARN — 1) Why confidence is a skill–not a quality 2) How to make affirmations work for you 3) What to do when you feel unmotivated Subscribe or visit AwesomeAtYourJob.com/ep744 for clickable versions of the links below. — ABOUT NATE — Dr. Nate Zinsser is the Director of the Performance Psychology Program at the United States Military Academy at West Point, the most comprehensive mental training program in the country, where, since 1992, he has helped prepare cadets for leadership in the U.S. Army. He also has been the sport-psychology mentor for numerous elite athletes, including two-time Super Bowl MVP Eli Manning and the NHL’s Philadelphia Flyers, as well as many Olympians and NCAA champions. He has been a consultant for the FBI Academy, U.S. Army Recruiting Command, and the Fire Department of New York. He earned his Ph.D. in sport psychology from the University of Virginia and his senior black belt rank from Shotokan Karate of America. • Book: The Confident Mind: A Battle-Tested Guide to Unshakable Performance • Website: DrNateZinsser.com — RESOURCES MENTIONED IN THE SHOW — • Study: Talking Yourself Out of Exhaustion • Study: “The Psychology of Change: Self-Affirmation and Social Psychological Intervention” by Geoffrey Cohen and David Sherman (PDF download) • Book: Endure: Mind, Body, and the Curiously Elastic Limits of Human Performance by Alex Hutchinson • Past episode: 357: The Six Morning Habits of High Performers with Hal Elrod — THANK YOU SPONSORS! — • LinkedIn Jobs. Find quality hires fast with a free job posting at LinkedIn.com/beawesome. • Athletic Greens. Support your health with my favorite greens supplement. Free 1-year supply of Vitamin D and 5 travel packs when you purchase from athleticgreens.com/awesome. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Keith Ferrazzi reveals fresh best practices for working and leading in the post-COVID world of work.  — YOU’LL LEARN — 1) The four critical shifts teams need to make 2) Two tiny tweaks that vastly improve team morale 3) Time-saving alternatives to time-wasting meetings Subscribe or visit AwesomeAtYourJob.com/ep743 for clickable versions of the links below. — ABOUT KEITH — Keith Ferrazzi is a bestselling author, speaker, investor, philanthropist, and executive team coach who helps teams transform enterprises. As Founder and Chairman of Ferrazzi Greenlight, its applied research institute, he coaches executive teams in top organizations to achieve extraordinary outcomes. He formerly served as CMO of Deloitte and Starwood Hotels. He is the author of the new book, COMPETING IN THE NEW WORLD OF WORK: How Radical Adaptability Separates the Best from the Rest. • Book: Competing in the New World of Work: How Radical Adaptability Separates the Best from the Rest • Book: Never Eat Alone: And Other Secrets to Success, One Relationship at a Time • Website: RadicallyAdapt.com — RESOURCES MENTIONED IN THE SHOW — • Article: “Why We Need Best Friends at Work” by Annamarie Mann • Book: The Great Gatsby by F. Scott Fitzgerald • Tool: MURAL — THANK YOU SPONSORS! — • Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nx See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Wendy Wood reveals recent science behind habit formation and how you can use it to reshape your own behavior. — YOU’LL LEARN — 1) The trick to building habits 2) Why context is so crucial for habits 3) The one question to control your bad habit Subscribe or visit AwesomeAtYourJob.com/ep742 for clickable versions of the links below. — ABOUT WENDY — Wendy Wood is a behavioral scientist who is Provost Professor of Psychology and Business at the University of Southern California. She is the author of the book, Good Habits, Bad Habits. For the past 30 years, she has been researching the nature of habits and why they are so difficult to change. • Book: Good Habits, Bad Habits: The Science of Making Positive Changes That Stick • Instagram: @profwendywood • Twitter: @ProfWendyWood — RESOURCES MENTIONED IN THE SHOW — • Book: The Principles of Psychology by William James • Book: Tiny Habits: The Small Changes That Change Everything by BJ Fogg • Past episode: 317: How to Form Habits the Smart Way with BJ Fogg, PhD • Past episode: 665: How to Make Lasting Change – According to Science – with Katy Milkman See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nataly Kogan shares how to become the boss of your own brain and beat the negativity bias. — YOU’LL LEARN — 1) Why struggle is optional 2) The two questions to boost your emotional fitness 3) How to combat your brain’s negativity bias Subscribe or visit AwesomeAtYourJob.com/ep741 for clickable versions of the links below. — ABOUT NATALY — Nataly Kogan is a former VC and the founder of Happier, a global technology and learning platform helping individuals and organizations to realize full potential by adopting scientifically-proven practices that improve their well-being. Since launching Happier, Nataly has been featured in the New York Times, The Wall Street Journal, Fortune, New York Magazine and Time Magazine, and has appeared as an expert on Dr. Oz, Bloomberg TV, and "One World" with Deepak Chopra. She is a sought-out keynote speaker, having appeared at events that include at Million Dollar Roundtable, Fortune's Tech Brainstorm, Blogher, SXSW, the 92nd St. Y, Harvard Women's Leadership Conference, TEDxBoston, and many more. • Book: Happier Now: How to Stop Chasing Perfection and Embrace Everyday Moments (Even the Difficult Ones) • Book: The Awesome Human Project: Break Free from Daily Burnout, Struggle Less, and Thrive More in Work and Life • Company: Happier • Program: Elevating Women Leaders • Website: NatalyKogan.com — RESOURCES MENTIONED IN THE SHOW — • App: Todoist • Book: The Surrender Experiment: My Journey into Life's Perfection by Michael Singer • Podcast: Huberman Lab — THANK YOU SPONSORS! — • Athletic Greens. Support your health with my favorite greens supplement. Free 1-year supply of Vitamin D and 5 travel packs when you purchase from athleticgreens.com/awesome. • University of California Irvine. Chart your course to career success at ce.uci.edu/learnnowSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rick Pastoor, author of 'Grip: The Art of Working Smart' and creator of the Rise calendar app, shares his time management wisdom. He discusses why many calendars fail and offers straightforward fixes. Listeners learn powerful self-reflection questions to maintain focus and a quick technique for tackling major tasks. Rick also emphasizes optimizing calendars for a balanced life, highlighting the importance of recognizing personal work patterns and integrating interruptions. With practical tips, he aims to help everyone reclaim their time.

Brian discusses how influence really boils down to investing in people. — YOU’LL LEARN — 1) The secret to liking and being liked 2) How to use contrast to be more persuasive 3) How to use LinkedIn to create real-life connections Subscribe or visit AwesomeAtYourJob.com/ep739 for clickable versions of the links below. — ABOUT BRIAN — Brian Ahearn is the Chief Influence Officer at Influence PEOPLE. An international trainer and consultant, he specializes in applying the science of influence in everyday situations. He is one of only a dozen individuals in the world who holds the Cialdini Method Certified Trainer designation. Brian’s first book, Influence PEOPLE: Powerful Everyday Opportunities to Persuade that are Lasting and Ethical, was named one of the Top 100 Influence Books of All Time by BookAuthority. His LinkedIn courses have been viewed by more than 400,000 people around the world.  • Book: Influence PEOPLE: Powerful Everyday Opportunities to Persuade that are Lasting and Ethical • Book: The Influencer: Secrets to Success and Happiness. • Business: Influence PEOPLE — RESOURCES MENTIONED IN THE SHOW — • Book: You Have More Influence Than You Think: How We Underestimate Our Power of Persuasion, and Why It Matters by Vanessa Bohns • Past episode: 701: How to Get People to Say Yes through the Power of Persuasion with Vanessa Bohns See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.