How to Be Awesome at Your Job

Anh Dao Pham shares her battle-tested strategies for leading your team to project success, even without formal authority. — YOU’LL LEARN — 1) The one essential question to get any project moving. 2) An overlooked skill that boosts project success rates. 3) The two things you need for people to align with your goals. Subscribe or visit AwesomeAtYourJob.com/ep836 for clickable versions of the links below. — ABOUT ANH DAO PHAM — Anh Dao Pham, VP of Product & Program Management at Edmunds.com, has successfully led technical projects for two decades at start-ups and major corporations. In her book Glue: How Project Leaders Create Cohesive, Engaged, High-Performing Teams, Anh vividly brings compassionate, positive, nimble leadership to life, demonstrating with actionable guidance, the power of caring and connection to inspire outstanding results. Anh lives with her husband and two children in Los Angeles, California. • Book: Glue: How Project Leaders Create Cohesive, Engaged, High-Performing Teams • Website: www.GlueLeaders.com — RESOURCES MENTIONED IN THE SHOW — • Book: Crying in H Mart: A Memoir by Michelle Zauner • Book: The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work by Shawn Achor • Book: Untamed by Glennon Doyle • Book: What Happy People Know: How the New Science of Happiness Can Change Your Life for the Better by Dan Baker and Cameron Stauth • Past episode: 001: Communicating with Inspiration and Clarity with Mawi Asgedom • Past episode: 830: Lessons Learned from the World’s Longest Scientific Study on Happiness with Dr. Robert Waldinger See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Learn from Dr. Sharon Melnick how to thrive amidst stress by managing your stress response, dealing with emotional hijacks, and turning a 'no' into a 'yes'. Discover the power of attention and perception in decision-making, navigating power dynamics in interactions, and empowering emotions for proactive control.

In this engaging conversation, Lia Garvin, a bestselling author and workplace strategist, reveals how to eliminate micromanagement for good. She identifies three key signs of a micromanager and discusses how their control hampers team effectiveness. Listeners learn effective communication techniques to foster trust in the workplace. Lia emphasizes the need for managers to shift from a controlling style to one that empowers and collaborates, enhancing overall team morale and productivity. Her insights promise a path to a more engaged and independent workforce.

Andres Lares reveals the surprising psychology behind decision-making and shares a four-step process to influence others. — YOU’LL LEARN — 1) How to tap into the hidden driver behind most decisions2) The critical steps that set you up for greater influence3) What to say when you’re losing the other personSubscribe or visit AwesomeAtYourJob.com/ep833 for clickable versions of the links below. — ABOUT ANDRES — Andres Lares has been the Managing Partner and CEO of Shapiro Negotiations Institute since 2017. Prior to this role, Andres served various roles including Chief Innovation Officer where he led the company's development of technology and content. For over a decade Andres has advised professional sports teams in the NBA, NFL, MLB, and NHL on contract negotiations, trades, and other critical negotiations. He has been featured in publications including HBR, Forbes, CNBC, Entrepreneur, and Sports Business Journal.  Andres guest lectures at conferences and institutions around the world and teaches a course on negotiations at Johns Hopkins University.• Book: Persuade: The 4-Step Process to Influence People and Decisions• Website: ShapiroNegotiations.com— RESOURCES MENTIONED IN THE SHOW — • Study: “The Mindlessness of Ostensibly Thoughtful Action: The Role of ‘Placebic’ Information in Interpersonal Interaction“ by Ellen Langer, Arthur Blank, and Benzion Chanowitz• Book: "Thinking, Fast and Slow" by Daniel KahnemanSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Leading burnout expert Dr. Christina Maslach shares the fundamental causes of burnout and what individuals and organizations can do to fix them. — YOU’LL LEARN — 1) Why burnout isn’t just an individual problem 2) The 6 key areas of job mismatch that cause burnout 3) What to do when you’re burnt out Subscribe or visit AwesomeAtYourJob.com/ep832 for clickable versions of the links below. — ABOUT CHRISTINA — Dr. Christina Maslach is Professor of Psychology, Emerita, at the University of California, Berkeley, and the co-creator of the Maslach Burnout Inventory, the most widely used instrument for measuring job burnout, and has written numerous articles and books, including The Truth About Burnout. In 2020 she received the Scientific Reviewing award from the National Academy of Sciences for her writing on burnout. In 2021, she was named by Business Insider as one of the top 100 people transforming business.  She also consults on the identification of sources of burnout and potential interventions. • Book: The Burnout Challenge: Managing People’s Relationships with Their Jobs • Website: Christina Maslach, UC Berkeley — RESOURCES MENTIONED IN THE SHOW — • Book: A Burnt-Out Case by Graham GreeneSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Elizabeth Harrin lays out the five critical steps to making the management of multiple projects more manageable.— YOU’LL LEARN — 1) The easiest way to make managing multiple projects manageable 2) How to ensure follow through when you’re not the manager3)How to strike the right balance between time, cost, and qualitySubscribe or visit AwesomeAtYourJob.com/ep831 for clickable versions of the links below. — ABOUT ELIZABETH — Elizabeth Harrin teaches people how to juggle multiple projects so they can meet stakeholders’ expectations without working extra hours. She is a project management practitioner, trainer, mentor and founder of RebelsGuideToPM.com. An author of seven project management books, Elizabeth prides herself on her straight-talking, real-world advice for project managers. She uses her twenty years’ experience doing the job to help people deliver better quality results whilst ditching the burnout through her community membership programme, Project Management Rebels.• Book: Managing Multiple Projects: How Project Managers Can Balance Priorities, Manage Expectations and Increase Productivity• LinkedIn: Elizabeth Harrin• Website: RebelsGuidetoPM.com— RESOURCES MENTIONED IN THE SHOW — • Tool: Infinity• Tool: Maltron keyboard• Study: “The Mindlessness of Ostensibly Thoughtful Action: The Role of ‘Placebic’ Information in Interpersonal Interaction“ by Ellen Langer, Arthur Blank, and Benzion Chanowitz• Book: Les Miserables by Victor Hugo• Book: Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results by Anthony MersinoSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dr. Robert Waldinger breaks down key insights on happiness gathered from the Harvard Study of Adult Development. — YOU’LL LEARN — 1) The top stress regulator—and how to cultivate it in your life 2) Two big happiness myths to debunk 3) How to foster warm, authentic relationships with one question Subscribe or visit AwesomeAtYourJob.com/ep830 for clickable versions of the links below. — ABOUT ROBERT — Robert Waldinger is a professor of psychiatry at Harvard Medical School, director of the Harvard Study of Adult Development at Massachusetts General Hospital, and cofounder of the Lifespan Research Foundation. Dr. Waldinger received his AB from Harvard College and his MD from Harvard Medical School. He is a practicing psychiatrist and psychoanalyst, and he directs a psychotherapy teaching program for Harvard psychiatry residents. He is also a Zen master (Roshi) and teaches meditation in New England and around the world. Robert is the co-author of the book The Good Life: Lessons From the World’s Longest Scientific Study on Happiness. • Book: The Good Life: Lessons from the World's Longest Scientific Study of Happiness • Website: TheGoodLifeBook.com • Study: AdultDevelopmentStudy.org — RESOURCES MENTIONED IN THE SHOW — • Study: “Happiness is Love: Full Stop” by George E. Vaillant • Article: “Why We Need Best Friends at Work” by Annemarie Mann • Book: The Power of Myth by Joseph Campbell and Bill Moyers • Book: Pride & Prejudice (Deluxe Edition) by Jane Austen • Book: The Overstory by Richard Powers • Book: Ending the Pursuit of Happiness: A Zen Guide by Barry Magid Past episode: 773: How to Amplify Your Message Through Powerful Framing and Storytelling with Rene Rodriguez See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Casey Mank shows how to make your writing more effective by making it simpler.  — YOU’LL LEARN — 1) Why writing matters tremendously—even when you’re not a writer 2) How to make your writing more powerful in three steps 3) Why people aren’t reading what you write—and how to fix that Subscribe or visit AwesomeAtYourJob.com/ep829 for clickable versions of the links below. — ABOUT CASEY — Casey has taught in writing classrooms for over 10 years, most recently at Georgetown University’s McDonough School of Business and School of Nursing and Health Studies. She has taught writing to professionals at organizations including Kellogg’s, MasterCard, Sephora, the Aspen Institute, Viacom Media, the EPA Office of the Inspector General, the PR Society of America, the National Association of Government Communicators, and many more. Casey serves on the board of directors at the nonprofit Center for Plain Language and is proud to have helped thousands of writers get to the point and reach their audiences with greater impact. • Email: casey@boldtype.us  • LinkedIn: Casey Mank • Website: BoldType.us — RESOURCES MENTIONED IN THE SHOW — • Tool: WebFx.com • Tool: Hemingway • Tool: Difficult & Extraneous Word Finder• Tool: Grammarly • Study: "How Little Do Users Read?" by Jakob Nielsen • Study: "The Impact of Tone of Voice on Users' Brand Perception" by Kate Morgan• Website: PlainLanguage.gov• Book: "Letting Go of the Words: Writing Web Content that Works (Interactive Technologies)" by Janice Redish • Book: "Made to Stick: Why Some Ideas Survive and Others Die" by Chip Heath and Dan Heath • Book: "Brief: Make a Bigger Impact by Saying Less" by Joe McCormack• Book: "The Elements of Style" by William Strunk, Jr., E.B. White, Test Editor, and Roger Angell      See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Performance expert Bryan Gillette reveals the foundational principles for epic achievement. — YOU’LL LEARN — 1) The five pillars of EPIC performance 2) What you can learn from elite athletes to find your own peak performance 3) How to quantify tricky goals Subscribe or visit AwesomeAtYourJob.com/ep828 for clickable versions of the links below. — ABOUT BRYAN — Bryan Gillette knows what it is like to reach the peak as he has stood on the summits of many mountains and successfully completed many physically and mentally challenging ultra-distance endurance events. He’s reached several ‘summits’ in his career as well and before founding his own leadership consulting practice was the Vice President of Human Resource. Bryan has over 25 years of experience in Human Resources and Leadership and Organizational Development with executive-level responsibilities in small and large companies. His experience also includes consulting, speaking, coaching, and teaching all levels.  Bryan is also a dedicated endurance athlete and has cycled across the United States, run 8-marathons back-to- back, and ridden his bicycle 300 miles in one day.  When he is not traveling the world with his wife and two boys, he lives in the San Francisco Bay Area. • Book: EPIC Performance: Lessons from 100 Executives and Endurance Athletes on Reaching Your Peak  • LinkedIn: Bryan Gillette • Tool: EPIC Performance Assessment • Website: EpicPerformances.com — RESOURCES MENTIONED IN THE SHOW — • Book: Endurance: Shackleton's Incredible Voyage (Anniversary Edition) by Alfred Lansing • Book: Liftoff: Elon Musk and the Desperate Early Days That Launched SpaceX by Eric Berger • Book: Unbroken: A World War II Story of Survival, Resilience, and Redemption by Laura Hillenbrand See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Liane Davey discusses how to ease the friction of conflict to make way for more productive conversations.— YOU’LL LEARN — 1) Why facts won’t solve a conflict—and what will2) How to productively respond to harsh criticism 3) What most people get wrong about feedback Subscribe or visit AwesomeAtYourJob.com/ep827 for clickable versions of the links below. — ABOUT LIANE — Liane Davey is a New York Times Bestselling author. Her most recent book is The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track. She is a contributor to the Harvard Business Review and is called on by the media for her leadership, team effectiveness, and productivity expertise. As the co-founder of 3COze Inc., she has companies such as Amazon, RBC, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. in Organizational Psychology. • Book: The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track• LinkedIn: Liane Davey• Website: LianeDavey.com— RESOURCES MENTIONED IN THE SHOW — • Tool: The Birkman Method• Book: Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides) by Marshall Rosenberg and Deepak Chopra• Book: Never Split the Difference: Negotiating As If Your Life Depended On It by Chriss Voss and Tahl Raz• Past episode: 552: The Foundational Principle that Separates Good Leaders from Bad Ones with Pat Lencioni• Past episode: 770: How to Become the Manager that Your Team Wants with Russ LarawaySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.