WWD Voices

In this post-peak-pandemic period, consumers are clearly more discerning. They are demanding greater transparency and sustainability from beauty brands. They also want beauty brands to be inclusive and to take a stand on social and environmental issues.In this episode, host Arthur Zaczkiewicz is joined by guest host Audrey Depraeter-Montacel, Managing Director, Global Beauty Lead, Consumer Goods and Services, Accenture, and Nancy Mahon, Senior Vice President, Global Corporate Citizenship and Sustainability, The Estée Lauder Companies, to discuss what it takes to put ESG and inclusion initiatives into daily practice. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today’s beauty customer is more discerning in many respects. They expect transparency and want to see themselves reflected in the brands they support, noted Angelica Munson, Chief Digital Officer at Shiseido. “And they want to have a say,” she added.In this episode, Munson shares insights into the new generation of beauty customers and how they are driving greater digitalization in the market. The episode also features guest host Audrey Depraeter-Montacel, Managing Director, Global Beauty Lead, Consumer Goods and Services, Accenture, and program host Arthur Zaczkiewicz. Learn more about your ad choices. Visit megaphone.fm/adchoices

Doing well is not good enough anymore and as the retail industry has navigated the pandemic, companies across the spectrum have doubled down on environmental, social and governance issues. There is still a lot of work to do, but being a upstanding corporate citizen has never been more in fashion.In this episode, hosts Evan Clark and Arthur Zaczkiewicz are joined by Thomas Berry, global director of sustainable business at Farfetch, who explains how the luxury platform and fashion can keep pushing forward with purpose. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this post-pandemic retail market, traditional retail isn’t working. Consumer preferences have changed, and when shoppers visit a physical store they come equipped with higher expectations. And they want more than just personalized service, shoppers want to be wowed and romanced. And they want to engage a brand on a higher level.In this episode, guest host Jill Standish of Accenture chats with Jaryn Bloom, group president of retail at Michael Kors, about the new customer experience, re-imagining the physical store, and why the future success of retail may lie in its roots. Learn more about your ad choices. Visit megaphone.fm/adchoices

Retail and fashion brands now have an unprecedented window onto when, where and how people shop. Consumer data is everywhere, but insights are hard to come by. Host Evan Clark of WWD interviews Velia Carboni, Chief Digital and Technology Officer of VF Corporation, the powerhouse owner of brands such as Supreme, Vans, The North Face and Timberland. They are joined by show host Arthur Zaczkiewicz of WWD. Learn more about your ad choices. Visit megaphone.fm/adchoices

Fashion is moving fast to counter the tangle of disruptions caused by the pandemic. With factories shut down by COVID-19, ships backed up at ports and containers stuck on the wrong side of the world, the importance of the supply chain has come into sharp focus headed into the key holiday season. In this episode of WWD Voices, part of the Retail’s Responsible Reset Series with Accenture, hosts Evan Clark and Arthur Zaczkiewicz get the latest from Dennis Mullahy, chief supply chain officer at Macy's Inc.The bad news? The supply chain isn’t going to untangle anytime soon. The good news? Mullahy promises Santa will indeed make it to 34 Street this year.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Amid massive changes in the retail workforce, brands are not only rethinking how to retain workers but how to train them for long-term success. And that means taking a “people-centric” approach. In this episode of WWD Voices, and as part of the Retail’s Responsible Reset Series with Accenture, host Arthur Zaczkiewicz is in conversation with Joseph Taiano, Managing Director of Marketing for Consumer Industries at Accenture, and Sarah Dunn, Global Human Resources Officer at Tapestry, discussing current labor woes and why putting people first matters.  Learn more about your ad choices. Visit megaphone.fm/adchoices

In this new age of retail, companies are faced with new rules. Consumer preferences have changed, and they’re more demanding than ever. WWD Voices drills down into why retailers need to meet the customer where they are, and why it is critical to elevate the customer’s experience to make it more engaging and relevant. WWD Voices’ special guest is Peloton CMO Dara Treseder who will be interviewed by guest host Jill Standish of Accenture along with show host Arthur Zaczkiewicz of WWD. Learn more about your ad choices. Visit megaphone.fm/adchoices

The global pandemic is forcing retailers to hit the reset button and reposition their brands for success. But how do you do it responsibly and with purpose, and in a way that engages consumers?In this premiere episode of WWD Voices, guest co-host Jill Standish of Accenture and host Arthur Zaczkiewicz of WWD are joined by Levi Strauss & Co. CEO Chip Bergh to discuss the current state of retail, how leaders can lead through change and how CEOs have evolved in their roles. Learn more about your ad choices. Visit megaphone.fm/adchoices