People Business w/ O'Brien McMahon

Wayne Turmel has been writing about how to develop communication and leadership skills for almost 30 years. He has taught and consulted at Fortune 500 companies and startups around the world. For the last 18 years, he’s focused on the growing need to communicate effectively in remote and virtual environments.Mentioned on the ShowWayne Turmel's website: https://wayneturmel.com/Connect with Wayne on LinkedIn: https://www.linkedin.com/in/wayneturmelWayne's author profile on Amazon: https://www.amazon.com/stores/author/B00J5PGNWUThe Long Distance Leader (book): https://a.co/d/elERAKCSmart Brevity (book): https://a.co/d/3SN0wD2Writing Tools (book): https://a.co/d/aYRQAjBThe Chicago Manual of Style (book): https://a.co/d/b1l92XuOn Writing by Stephen King (book): https://a.co/d/e5lEtTaTimestamps(1:45) - Welcoming Wayne(2:20) - How did you get involved with remote work?(4:40) - What is happening now that is making remote work such a monumental shift?(7:03) - What have we learned from people sitting at home asking questions about their lives?(10:42) - Where does the responsibility lie between individuals and employers when it comes to putting healthy boundaries in place?(32:06) - What does the process look like reshaping work more appropriately?(37:38) - What are the skills we need to be developing to navigate the new workplace?(43:19) - What are your favorite writing books?(45:38) - Are there other skills you’d like to highlight?(54:15) - What kind of performing did you do?(55:09) - What genre do you write and where can people find your writings?(56:32) - Anything to add before we wrap up?

Elizabeth Lotardo returns to the podcast to discuss her new book, Leading Yourself. Elizabeth is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Leading Yourself has been called a "refreshingly candid playbook that helps you create a work experience worth loving, right now".Mentioned on the ShowElizabeth Lotardo’s website: https://www.elizabethlotardo.com/LinkedIn: https://www.linkedin.com/in/elizabethlotardoGet Elizabeth’s latest book, Leading Yourself: https://a.co/d/0mJLHzOPerformance research by Morten Hansen: https://www.mortenhansen.com/book/great-at-work/The Long Game by Dorie Clark (book): https://a.co/d/5FmlHzITimestamps(2:22) - Welcoming Elizabeth(4:24) - What does it mean to lead yourself?(8:09) - Do you see commonalities with Stoicism?(9:29) - Can you talk about why it’s ok not to be passionate about what we’re doing all the time?(11:29) - How can we define purpose for ourselves in a more productive way?(15:14) - Please explain why most goals depend on consistency, not intensity.(21:25) - Can you explain why success is not as gratifying as we think it will be?(24:39) - How do we set goals and succeed but manage our energy better?(29:13) - Can you give an example of not focusing on success only but the process along the way?(33:04) - How can we reframe our thoughts about working with others?(37:18) - Can you talk about how to know when a situation is repairable vs when it’s not?(38:48) - Can you expand on ‘intent’ and how to navigate that?(42:34) - What does "disagree and commit" mean?(49:27) - How do you think about "team"?(53:56) - How do we protect ourselves from all the noise coming at us?(58:54) - How has self-leadership shown up in your world since writing the book?(1:01:39) - Anything you’d like to close with?

Julian Posada is the founder and President of LiftUp Enterprises, a for-profit holding company that focuses on low-income individuals' economic and social outcomes. Prior he was COO of The Resurrection Project. Julian hasserved on numerous non-profit boards over his career. Currently, he sits on the boards of the Chicago Public Media (WBEZ/SunTimes), BBB, Metropolitan Planning Council (MPC), HOPE Chicago, Crains Forum Advisory Board, and SpragueFoundation.Mentioned on the ShowLiftUp Enterprises: https://liftupchicago.org/Connect with Julian on LinkedIn: https://www.linkedin.com/in/posadajulianTimestamps(1:48) - Welcoming Julian.(2:29) - What is LiftUp Enterprises?(5:41) - What made you want to approach social impact with a for-profit approach?(6:53) - Do you get pushback from the nonprofit world?(13:07) - What does it mean to "stabilize" a low-wage worker?(16:07) - Can you expand on why more money doesn’t necessarily solve the problem?(21:36) - How did you build your multi-faceted skill set for this work?(24:49) - How do you hold the time for this kind of iteration?(32:38) - What are some of the other principles of dignity-based management?(38:57) - Does what you’re talking about require major financial investment?(46:05) - How are you coming up with these ideas?(57:28) - Can you talk about smile bonuses?(1:03:05) - What advice would you give to leaders on how to get started with this?

Justin Holland is the CEO and Co-Founder of HealthJoy where he's revolutionizing the healthcare experience by seamlessly blending cutting-edge technology with exceptional service. A serial entrepreneur with a proven track record, Justin has founded and successfully exited multiple VC-backed technology ventures. A sought-after thought leader, he frequently shares his insights on digital health, employee benefits, AI, and the broader technology landscape. Justin holds a bachelor's degree in Engineering from MIT and is based in Miami.Mentioned on the ShowVisit Healthjoy's website: https://www.healthjoy.com/Connect with Justin Holland on LinkedIn: https://www.linkedin.com/in/hollandjustinOutlive By Peter Attia, MD (book): https://a.co/d/ii9cSheTimestamps(3:32) - What is HealthJoy and how did it start?(8:15) - What does Healthcare Navigation look like in practice?(10:37) - What is the customer experience?(13:23) - What entry points get someone into the process of being navigated?(16:31) - What is the case for Navigation?  Why does it exist?(18:55) - How much medical waste is in the system?(21:37) - What are the best practices to get people to sign up?(26:41) - What are best practices for ongoing communications?(28:37) - Is there anything that your customer service department has figured out about how to keep people engaged in their health care that has surprised you?(33:22) - What are the "Four Horsemen of Death"?(37:02) - What do you see as the future of healthcare for individuals?(41:04) - How do you think about the problem of people not living more healthy lives to prevent disease?(47:27) - Final thoughts about benefits navigation.(48:53) - Where can people find you?

Fred Rutler is a Managing Director at Creative Planning Retirement Services where he helps companies create and manage various employee retirement programs. Mentioned on the ShowConnect with Fred Rutler on LinkedIn: https://www.linkedin.com/in/frutlerTimestamps(2:10) - Welcoming Fred.(3:18) - What are the different vehicles companies are using for employee retirement planning?(4:44) - What is a Non-Qualified Deferred Comp plan?(6:00) – What’s the difference between a 401k and a profit-sharing plan?(8:36) - Do you advise employers to do away with profit sharing completely or some match and some profit sharing?(10:11) - Is 10% the amount an employee should be saving for retirement?(15:24) - When would it not be appropriate to have employees in the plan?(21:05) - What is an employer's fiduciary responsibility and what are the consequences of doing it wrong?(23:38) - How often does it happen where somebody gets individually punished for violating their fiduciary responsibility?(26:16) - What do the numbers 321, 338, and 316 mean?(31:04) - What are Pooled Employer Plans (PEP Plans)?(33:46) - What makes a good 401k investment lineup?(37:26) - Are Target Date Funds still the recommended approach?  (43:48) - Why is 45 the age when you need to start paying particular attention to asset allocation?(45:27) - Is AI starting to play a role in retirement planning?(47:01) - What are the biggest financial wellness needs for employees?(55:05) - Where do you see the future of retirement planning?

Jason Anthoine is an executive advisor focused on employee engagement, internal communications, and culture change. A frequent conference keynoter and presenter, webinar leader and podcast guest, Jason has shared his internal comms and corporate culture insights earned over his 35-year career with thousands of like-minded communication and HR leaders looking for a better way.Mentioned on the Show:Learn more about Jason Anthoine: https://www.jasonanthoine.com/Link with Jason on LinkedIn: https://www.linkedin.com/in/jasonanthoineCommunications work with Jason: https://www.thinkaudacity.com/meet-jasonTimestamps(2:03) - Welcoming Jason(2:40) - Can you share your origin story?(4:46) - What was it about internal communications vs the external that connected with you?(10:14) - What do you see as the biggest differences in reaching and communicating to a blue-collar vs white-collar workforce?(16:36) - What are some best practices in bridging these situations?(22:49) - How are we reaching people effectively today?(26:06) - Who’s the one out delivering that message?(36:03) - Why is it so important to know employees and what makes them tick?(45:45) - What’s the best way to make targeted communication as simple as possible?(49:39) - What are the types of categories that allow people to do this in a meaningful way?(1:01:37) - Final Thought: take the "corporate" out of your corporate communications.

Rusty Komori is a motivational speaker, leadership consultant, and tennis professional based in Honolulu, Hawai’i. From 1994 through 2015, he was the head tennis coach at Punahou School, where his boys’ varsity teams won an unprecedented 22 consecutive state championships, a national record in all sports that still stands.Mentioned on the ShowLearn more about Rusty Komori: https://www.rustykomori.com/Rusty’s newest book, Superior: https://a.co/d/gNod2DVBeyond the Lines (book): https://a.co/d/esYZ37bBeyond the Game (book) https://a.co/d/hHuAbsLTimestamps(2:02) - Welcoming Rusty.(2:48) - How did you come to be a tennis coach?(4:32) - Can you explain the dynamics of a tennis team?(7:15) - How did you build a coaching philosophy?(8:05) - How did you codify the experience of the leaders around you?(10:54) - How did your philosophy change over the years?(14:23) - How did you hold to your tenets through difficult situations?(17:41) - How do you know when you’ve prepared enough?(19:28) - Can you talk about "preparing until you can’t get it wrong"?(23:57) - How do you help players navigate the pressure they put on themselves?(28:13) - Is it compartmentalizing or accepting things that have already happened?(36:17) - Do you meditate?(38:40) - What does your self-talk sound like?(47:00) - What are your best practices for having difficult conversations?(49:35) - What is an example of feedback that isn’t attacking the person but the behavior?(53:40) - How do we know when to take a risk?(59:12) - Parting words.

Yosi Amram is a licensed clinical psychologist, a CEO leadership coach, and an award-winning author. With engineering degrees from MIT, an MBA from Harvard, and a Ph.D. in Psychology from Sofia University, he is a pioneering researcher in the field of Spiritual Intelligence. As the author of Spiritually Intelligent Leadership: How to Inspire by Being Inspired, Yosi is committed to awakening greater spiritual intelligence in himself and the world.Mentioned on the ShowSpiritually Intelligent Leadership (book): https://a.co/d/b7ZONNSLearn more about Yosi on his website: https://yosiamram.net/Connect with Yosi on LinkedIn: https://www.linkedin.com/in/yosiamram/Timestamps(2:01) - Welcoming Yosi.(3:09) - What is the difference between spirituality and spiritual intelligence?(6:24) - How did you land on spiritual intelligence as a career path?(11:15) - Can you share your manic experience and tell us how that manifests?(17:27) - How did you find the balance and integrate it into your life?(23:11) - Where do we start?  How do we know which ones to pick?(26:34) - If somebody is having a hard time embracing spirituality how do you help them achieve their goals?(31:25) - How would you help align ideas to purpose and spiritual development?(37:28) - Can you explain what inner directedness is?(38:46) - How do we build that kind of integrity?(43:41) - Why is community important and how do we build a healthy community?(45:06) - What does it look like to build community?(51:18) - What is the difference between wisdom and knowledge?(52:26) - How do we practice wisdom?(56:01) - Where can people find out more about you?

John Fisher is a constructivist psychologist. He has spent the last 25 years working in change management, personal development, and team and individual coaching. He has a unique blend of experiences across a range of sectors and companies from SMEs to Multinationals. John used his experiences counseling people to develop the "Fisher Change Curve" that has inspired thousands of people worldwide. He believes “organizations don’t change – people do!”Mentioned on the ShowFisher Change Curve: https://bit.ly/3Aj34lRTimestamps(2:06) - Welcoming John(2:51) - What is the Fisher Change Curve and how did it come to be?(8:19) - Can you walk through the curve and the steps along the way?(15:39) - What happens before change and how does the curve apply?(31:31) - What have you found is the best way to get people through denial?(33:24) - What are the best practices for getting people off the hump of the other kind of denial?(39:29) - How much of this is positive and how much is overwhelming?(48:46) - Is the hostility internal or external or both?(52:15)   If when going through a change and disillusionment sets in is this where people try to sabotage the process?(53:23) - Is there anything regarding the change curve we missed?(55:15) - How can we use this in our day-to-day lives?

Achyuta Adhvaryu is a Professor of Economics and the Director of the 21st Century India Center at the School of Global Policy and Strategy at UC San Diego. He is also the co-founder of Good Business Lab, a global nonprofit focused on rigorous research and action at the intersection of worker well-being and business interests. His research focuses on firm decision-making and productivity in emerging markets with extensive work across South Asia, sub-Saharan Africa, Latin America, the Caribbean, and the United States. He holds a PhD in Economics from Yale University.Mentioned on the ShowLearn more about the Good Business Lab: https://goodbusinesslab.org/Read some of Ach’s work and research on his website: https://www.achadhvaryu.com/Ach on LinkedIn: https://www.linkedin.com/in/achyuta-adhvaryu-7a69b7136Timestamps(2:32) - Welcoming Ach.(2:42) - What is your origin story of how this came to be?(6:17) - What is the transformation you’ve seen in India?(9:34) - What does it mean to treat your workers well?(11:51) - Is treating people well good or good business?(17:20) - Was there anything in your research that surprised you?(24:28) - What were the interventions that helped reduce the turnover?(28:19) - What do you do with the survey results?(35:09) - What are some of the other factors that are moving the needle?(36:15) - Why are building soft skills so important?(49:26) - Is there anything unique to female workers?(57:12) - What is the response from women?(59:15) - Are businesses driving politics to become more liberal or progressive?(46:58) - How has learning changed since the pandemic?(51:07) - What are the best practices to make virtual learning engaging?(56:11) - Can you talk about what a sabbatical means to you and how you would use them?(1:03:06) - Where can people find you?