Software Process and Measurement Cast

SPaMCAST 563 is part one of my conversation with Steve Tendon and Daniel Dioron. We discussed their new book Tame Your Work Flow. Steve and Daniel share deep insights into applying Goldratt's Theory of Constraints in the real world. After you have listened to the conversation you will never view the flow of work as an esoteric topic. Steve, Daniel, and I had a wide-ranging conversation, I decided to ignore my own guideline on two-part interviews and let the tape run (metaphorically). We will return with part 2 next week. Steve Tendon's Bio With a background in software engineering (in his early career he lead the development of software applications in diverse fields, like banking, health care, legal, human resources, and more), Steve is the creator of the TameFlow ® Approach, a systems thinking approach for creating breakthrough performance innovation in knowledge-intensive digital businesses. The TameFlow Approach has been developed and used with great success since 2003, across numerous industries. Steve holds MSc in Software Project Management with the University of Aberdeen, an MIT Fintech Innovation: Future Commerce certificate with the Massachusetts Institute of Technology, and an Oxford Blockchain Strategy Programme certificate with the Oxford Saïd Business School. Daniel Dioron's Bio Daniel has been involved in IT since 1981 in a wide range of roles and responsibilities, primarily in client-facing consulting projects covering the government, banking, insurance, and telecom industries to name a few. Daniel's involvement with Agile started with Scrum in 2005 and more recently with Kanban and Management 3.0. Daniel is heavily involved with Steve Tendon's TameFlow method. He is proficient with working expertise in Finance/Accounting/Managerial control (MBA-CPA-CMA), Agility (CSP), Project Management (PMP), Kanban (CKC and CKP) coupled with 38 years in IT (Bachelor studies & career). He loves systems, enjoys measuring improvement while embracing teamwork that actually works! For Tameflow Training, visit http://agileagonist.com/ Re-Read Saturday News Part 3 of Thinking, Fast and Slow is titled Overconfidence. Chapter 19 begins by exploring several biases that affect overconfidence. Earlier in the book, we explored how System 1 thinking connects events to generate a coherent story. This chapter begins by building on the attributes of fast thinking by stating that humans interpret behavior as a manifestation of general propensities and personal traits. One of the classic biases that cause this type of thinking is the halo effect. I overheard an example of a negative halo effect this week as I walked behind a group of people in Chicago. The group, tourists, pointed at a person sleeping rough along the river and exclaimed that the person was lazy. One attribute of the person's behavior was generalized into a larger narrative. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Week 12: The Science of Availability - http://bit.ly/30tW6TN Week 13: Availability, Emotion, and Risk - http://bit.ly/2GmOkTT Week 14: Tom W's Speciality - http://bit.ly/2YxKSA8 Week 15: Linda: Less Is More - http://bit.ly/2T3EgnV Week 16: Causes Trump Statistics - http://bit.ly/2OTpAta Week 17: Regression To The Mean - http://bit.ly/2ZdwCgu Week 18: Taming Intuitive Predictions — http://bit.ly/2kAHClJ Week 19: The Illusion of Understanding - http://bit.ly/2lK954p Next SPaMCAST SPaMCAST 564 will feature part 2 of our interview with Steve Tendon and Daniel Dioron discussing their new book Tame Your Work Flow. Steve and Daniel continue to share deep insights into applying the Theory of Constraints in the real world.

SPaMCAST 562 features our essay on the power of saying no. I firmly believe that unless you have control over the amount of work you take, you are asking for a trainwreck. The problem is that saying no is often harder than being late or over budget. We will also have a visit from the Software Sensei. Kim Pries is back to kick off September with an essay titled, Real Planning. While the actual plan might not be exactly what happens in real life, the act of planning is crucial. Re-Read Saturday News Well, I missed posting an entry of Re-read Saturday and if you had not noticed SPaMCAST 562 is not exactly what I had planned. Five weeks ago my standard poodle Jax (named after the New Orleans Beer of yesteryear) died. My wife and I missed having a canine presence around the house. Yesterday, we drove to Brantford, Ontario and picked up a new standard poodle, Nyssa (named after Nyssa of Traken -- Dr. Who aficionados will recognize the name). It was a round trip 14 hours, including a stop at the Resurgence Brewing Company in Buffalo --- I HIGHLY RECOMMEND THE PLACE. This is the long way around saying that I did not have WIFI, so I failed to post. Hence the pivot on the material in the cast this week. Never fear you never know what tomorrow may bring! Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Week 12: The Science of Availability - http://bit.ly/30tW6TN Week 13: Availability, Emotion, and Risk - http://bit.ly/2GmOkTT Week 14: Tom W's Speciality - http://bit.ly/2YxKSA8 Week 15: Linda: Less Is More - http://bit.ly/2T3EgnV Week 16: Causes Trump Statistics - http://bit.ly/2OTpAta Week 17: Regression To The Mean - http://bit.ly/2ZdwCgu Next SPaMCAST SPaMCAST 563 will feature an interview with Steve Tendon and Daniel Dioron. We discussed their new book Tame Your Work Flow. Steve and Daniel share deep insights into applying the Theory of Constraints in the real world. The flow of work is not an esoteric topic. Steve and Daniel provide very useful advice on how to deliver more value.

In SPaMCAST 561 we discuss making the Daily Scrum work for the mission it was intended. When a Daily Scrum or daily stand-up is not used for micro-planning and collaborating to achieve the team's goal, they are occurring for a reason. Those meetings are scratching some other itch than planning, an itch that however unagile is often defended. When the goal of a daily meeting is something other than group planning there are more efficient and less expensive approaches even for highly agile teams to address status and have a social event. Also in this podcast, Susan Parente brings us her Not A Scrumdamentalist column. Susan discusses the product owner's role and why it is important. Susan's LinkedIn Profile linkedin.com/in/susanparente Websites techriskmanager.com (Technical Risk Management) s3-tec.com (Company Website) Email Address Parente@s3-tec.com Twitter TechRiskManager Re-Read Saturday News I took a day off from our re-read of Thinking, Fast and Slow to spend the day at a pickle festival. I began the morning with a bike ride (Mr. Adam's has already commented on Strava) rather than running to change things up just a little which helped shift me to an introspective mood! For your reading pleasure, a slightly modified entry from the Motivational Sunday series, this one from a Sunday in December 2013. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Week 12: The Science of Availability - http://bit.ly/30tW6TN Week 13: Availability, Emotion, and Risk - http://bit.ly/2GmOkTT Week 14: Tom W's Speciality - http://bit.ly/2YxKSA8 Week 15: Linda: Less Is More - http://bit.ly/2T3EgnV Week 16: Causes Trump Statistics - http://bit.ly/2OTpAta Week 17: Regression To The Mean - http://bit.ly/2ZdwCgu Next SPaMCAST SPaMCAST 562 features an interview with Steve Tendon and Daniel Dioron. We discussed their new book Tame Your Work Flow. Steve and Daniel share deep insights into applying the Theory of Constraints in the real world. The flow of work is not an esoteric topic. Steve and Daniel provide very useful advice on how to deliver more value.

In SPaMCAST 560 we complete our wide-ranging interview with Al Shalloway. We continue our conversations about the troubles dogging classic agile, the Agile Industrial Complex, using a scientific approach to change, and FLEX. I recommend that you listen to SPaMCAST 559 before listening to this week's podcast Mr. Shalloway's bio: Al Shalloway is the creator of FLEX (FLow for Enterprise Transformation), a framework that is a platform for any practices consistent with Flow, Lean, and Agile, including technical practices. Al has made explicit his thought leadership in Scrum, XP, SAFe, Lean, Flow, design patterns and test-first methods into creating FLEX. FLEX takes a scientific approach regarding what methods work best. While it integrates with its own baseline of practices to offer a complete solution to organizations, its architecture enables it to be both tailored as needed to an organization as well as having other consultants integrate their own practices in it. The intention is to create a community of consultants that can offer the services needed by practitioners in a cohesive manner while avoiding a one-size-fits-all approach. Al is the co-author of 5 books as well as the author of the upcoming book on FLEX. Website:https://www.netobjectives.com/ Email: alshall@netobjectives.com Twitter: @alshalloway Re-Read Saturday News Why does leadership bring a release home to great adulation only to have the next release crash and burn? Did the leader's skill change between releases or were other random factors, such as luck, involved. Kahneman suggests a simple formula as a thought experiment. Success = skill + luck. Chapter 17 of Thinking, Fast and Slow, Regression To The Mean, discusses correlation and causal interpretation. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Week 12: The Science of Availability - http://bit.ly/30tW6TN Week 13: Availability, Emotion, and Risk - http://bit.ly/2GmOkTT Week 14: Tom W's Speciality - http://bit.ly/2YxKSA8 Week 15: Linda: Less Is More - http://bit.ly/2T3EgnV Week 16: Causes Trump Statistics - http://bit.ly/2OTpAta Week 17: Regression To The Mean - http://bit.ly/2ZdwCgu Next SPaMCAST SPaMCAST 561 will feature our essay on the Daily Scrum. The Daily Scrum, sometimes known as a standup, is ubiquitous but it is often a hot mess. Let's fix it. We will also have a visit from Susan Parente!

SPaMCAST 559 part one of our interview with Al Shalloway. I am breaking two guidelines this week. First, rarely do I bring guests back so quickly. And secondly, I have not broken an interview into two parts for 7 years (ish). The conversation with Al was full of huge ideas, s, concepts, and calls to action cutting any of the content did not make sense. Al and I talked about about the troubles dogging classic agile, the Agile Industrial Complex, using a scientific approach to change, and FLEX. Edited, the interview was 49 minutes (with about 20 minutes of chit chat ended up on the cutting room floor - figuratively). I have broken the interview into two parts of approximately 27 and 22 minutes. Today we have part one and next week we will complete the interview. Mr. Shalloway's bio: Al Shalloway is the creator of FLEX (FLow for Enterprise Transformation), a framework that is a platform for any practices consistent with Flow, Lean, and Agile, including technical practices. Al has made explicit his thought leadership in Scrum, XP, SAFe, Lean, Flow, design patterns and test-first methods into creating FLEX. FLEX takes a scientific approach regarding what methods work best. While it integrates with its own baseline of practices to offer a complete solution to organizations, its architecture enables it to be both tailored as needed to an organization as well as having other consultants integrate their own practices in it. The intention is to create a community of consultants that can offer the services needed by practitioners in a cohesive manner while avoiding a one-size-fits-all approach. Al is the co-author of 5 books as well as the author of the upcoming book on FLEX. Website: https://www.netobjectives.com/ Email: alshall@netobjectives.com LinkedIn: https://www.linkedin.com/in/alshalloway/ Re-Read Saturday News Chapter 16, Causes Trump Statistics, was revelatory for me the first time I read Thinking, Fast and Slow, and it was revelatory during this read. Over my career, I have been shocked many times to see a perfectly sane leader stand up and show a single statistic or estimate which promises delivery of a product at a cost or in a timeframe that is well outside of normal performance. This chapter provides a rationale for what often seems to be less than rational. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Week 12: The Science of Availability - http://bit.ly/30tW6TN Week 13: Availability, Emotion, and Risk - http://bit.ly/2GmOkTT Week 14: Tom W's Speciality - http://bit.ly/2YxKSA8 Week 15: Linda: Less Is More - http://bit.ly/2T3EgnV Week 16: Causes Trump Statistics - http://bit.ly/2OTpAta Next SPaMCAST SPaMCAST 560 will feature part two of our interview with Alan Shalloway including more on the Agile Industrial Complex and how we can reinvigorate learning and challenging ideas. Let not let inspect and adapt perish!

SPaMCAST 558 features our essay Story Points – Leave Them, Don't Love Them. Story Points are not evil and they may be useful in some circumstances. But like most tools, at some point, they lose focus. They have outlived their usefulness, therefore, I will leave them when at all possible. This week, Jeremy Berriault brings his QA Corner to the podcast. We talked about focus. How much focus is enough and how much is too much? Mr. Berriault has an opinion and stories to back his opinion up. Re-Read Saturday News In Chapter 15 of Thinking, Fast and Slow we explore two types of fallacies. Logical and conjunction fallacies can impact any process improvement effort, typically in a manner that does not benefit change. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Week 12: The Science of Availability - http://bit.ly/30tW6TN Week 13: Availability, Emotion, and Risk - http://bit.ly/2GmOkTT Week 14: Tom W's Speciality - http://bit.ly/2YxKSA8 Week 15: Linda: Less Is More - http://bit.ly/2T3EgnV Next SPaMCAST SPaMCAST 559 will feature our interview with Al Shalloway. Rarely do I bring guests back so quickly, however, Al has a number of important ideas to share that only recently began to see wide distribution. We talked about the troubles dogging classic agile, using a scientific approach to change, and FLEX. This was a long discussion . . . it was so riveting that I lost track of time.

SPaMCAST 557 features our interview with Jorgen Hesselberg. We talked about his book Unlocking Agility, assessing agility, and whether leadership and structure lead culture when adopting an agile mindset. It is a thought-provoking and fun interview. Jorgen's irrepressible nature shines through even when tackling tough topics! Jorgens Bio: "Jorgen Hesselberg is the author of Unlocking Agility and co-founder of Comparative Agility, a leading agile assessment, and continuous improvement platform. A proven thought leader of numerous successful enterprise transformation efforts since 2009, Jorgen provides strategic guidance, executive counsel, and coaching to some of the world's most respected companies both as an internal change agent and an external consultant. He has trained thousands of people on agile and Scrum, disruptive innovation, and enterprise transformation strategy." Contact Information Email: jorgen@comparativeagility.com LinkedIn: linkedin.com/in/jhesselberg Comparative Agility: https://www.comparativeagility.com/product/ Re-Read Saturday News Chapter 14 continues the discussion of cognitive biases and heuristics. In Chapter 14 of Thinking, Fast and Slow we explore the representative heuristic. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Week 12: The Science of Availability - http://bit.ly/30tW6TN Week 13: Availability, Emotion, and Risk - http://bit.ly/2GmOkTT Week 14: Tom W's Speciality - http://bit.ly/2YxKSA8 Next SPaMCAST SPaMCAST 558 will feature our essay Story Points – Leave Them, Don't Love Them. I use them when needed but I am becoming less enamored with story points every day. We will also return to the QA Corner and spend some time with Jeremy Berriault.

SPaMCAST 556 features our essay on Socratic Questioning. Questions are a critical tool that every coach, mentor or leader uses to help shape and improve the performance of those they interact with — I don't think this statement should surprise anyone. That said, pushing past the concept of just asking questions, Socratic questioning is a formal and disciplined approach to getting the person answering the questions to synthesize and answer based on knowledge and logic. We also have a visit from Susan Parente. Susan brings her Not A Scrumdamentalist column to the SPaMCAST. In this installment, Professor Parente discusses being agile in name only. Being agile in name only is not an enviable place to be! Re-Read Saturday News The availability heuristic, introduced in Chapter 12, states that we make judgments about an attribute based on how easy or hard it is to retrieve information about the attribute. In Chapter 13, Kahneman dives deeper into how the availability heuristic functions, and provides some hints on how it can be used. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Week 12: The Science of Availability - http://bit.ly/30tW6TN Week 13: Availability, Emotion, and Risk - http://bit.ly/2GmOkTT Next SPaMCAST SPaMCAST 557 will feature my interview with Jorgen Hesselberg. We talked about his book Unlocking Agility and assessing agility. A thought-provoking and fun interview. Jorgen's irrepressible nature shines through even when tackling tough topics!

SPaMCAST 555 features our essay applying a simple filter to determine whether an interaction or event is collaborative. In this essay we put the simple four attribute model we introduced in SPaMCAST 554 to use. Collaboration is an important tool, so let's recognize what is or isn't collaboration and stop calling everything collaboration. We will also have a visit from the Software Sensei, Kim Pries. In this installment, Kim returns to the topic of lean software development. In 2019, the concepts of lean and agile have become intertwined. Understanding concepts like waste is important for everyone involved in delivering value. Re-Read Saturday News This week we dive into the availability heuristic. The availability heuristic is useful for understanding what people believe and how they will act. All leaders need to understand the impact of top of mind experiences on decision making and how to disrupt those biases; the availability heuristic is a tool for building that knowledge. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Week 12: The Science of Availability - http://bit.ly/30tW6TN Next SPaMCAST SPaMCAST 556 will continue our essay and discussion extravaganza. We will feature an essay on using questions to coach and teach. Asking questions is one way to get someone to own a change rather than use renting it from you. We will also have a visit from Susan Parente!

SPaMCAST 554 features our essay on the misuse of the word 'collaboration'. Collaboration is a hallmark of agile techniques, but people confuse collaboration with many other forms of interactions. When that happens everyone gets confused and disheartened. In order to stop the cycle, we identify four attributes to help recognize collaboration. We'll also hear from Gene Hughson who brings his Form Follows Function Column to the podcast. In the second part of a three-part series on architects, Gene discusses the role of the solutions architect. Part One can be found on SPaMCAST 543 - Value Chain, Solution Architects, Essays and Discussions Web Player and Show Notes: http://bit.ly/2L3tLku Re-Read Saturday News Today we dive into the concept of anchors and the impact of anchor bias. This is one of my favorite topics for understanding behaviors in negotiations. Negotiations are all around us whether you are discussing salary, buying a car, or wrestling with a request for an impossible due date. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It's time to get reading! The installments: Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Week 2: The Characters Of The Story – http://bit.ly/2PwItyX Week 3: Attention and Effort – http://bit.ly/2H45x5A Week 4: The Lazy Controller – http://bit.ly/2LE3MQQ Week 5: The Associative Machine – http://bit.ly/2JQgp8I Week 6: Cognitive Ease – http://bit.ly/2VTuqVu Week 7: Norms, Surprises, and Causes – http://bit.ly/2Molok2 Week 8: A Machine for Jumping to Conclusions - http://bit.ly/2XOjOcx Week 9: How Judgement Happens and Answering An Easier Question - http://bit.ly/2XBPaX3 Week 10: Law of Small Numbers - http://bit.ly/2JcjxtI Week 11: Anchors - http://bit.ly/30iMgUu Next SPaMCAST SPaMCAST 555 will complete our latest set of essays on collaboration. In this essay, we apply the four attribute model we introduced this week. Having a model is great and it is even better if it can be applied in the real world! We will also have a visit from the Software Sensei, Kim Pries.