Brandon Hall Group- Excellence at Work
Rachel Cooke
HCMx Radio is the only podcast in the human capital management arena that features current market research and industry leaders that are driving innovation, modeling business success and enabling competitive performance into each episode. This podcast is produced by independent HCM research and analyst firm, Brandon Hall Group. It is hosted by Rachel Cooke, Michael Rochelle, Mike Cooke and Brandon Hall Group's Analyst Team.
Episodes
Mentioned books
Mar 29, 2024 • 22min
Episode 269: Reskilling & Upskilling CX Teams: A Vital Role
Watch this interview as Jen Jackson, SVP of Customer Service at Litmos, and Michael Rochelle, Chief Strategy Officer and Principal Analyst at Brandon Hall Group™, discuss the pivotal role that reskilling and upskilling plays in building the best customer experience teams.
Mar 28, 2024 • 37min
Episode 268: The Need for a Revolution in Leadership Development
The world of work has undergone massive shifts in recent decades, yet many organizations still rely on outdated leadership development approaches from the 1950s. According to research by McKinsey, only 11% of executives strongly believe their leadership programs are successful. Similarly, estimates suggest a mere 10% of the $60 billion spent annually on leadership training generates concrete results. These dismal numbers stem from an overreliance on skill-based training that fails to address the increasing complexity and context-driven nature of modern leadership. As Lori Mazan, co-founder and president of Sounding Board, explains in the latest Brandon Hall Group™ Excellence at Work podcast interview with Rachel Cooke, COO and Principal HCM Analyst at Brandon Hall Group™, leadership is just as complex and can be life and death. The whole of employee development, including leader development, is built on this training model. We still constantly talk about upskilling and reskilling, and there is a need for this. But this is only the most basic.
Mar 17, 2024 • 32min
Excellence At Work Episode 266: Engaging Learners With Docebo- The Future Of Learning Platforms
Speakers: Andrea Sampson, Vice President, Brand & Solutions Marketing, Docebo; Jay Kolbenson, Product Marketing Manager, Docebo; Vince De Freitas, Product Marketing Content & AI Products, Docebo; Kristy Holmes, Product Marketing Manager, Docebo, and Raísa Holmo, Product Marketing Manager, Docebo.
Mar 13, 2024 • 38min
Episode 267: Elevating HR- Harnessing GenAI for Employee Experience
Speakers: Darryl Wilson, Vice President, Kyndryl Consultant; Risham Sahni, (CIO team) Lead, Application Architecture, Kyndryl.
Mar 1, 2024 • 25min
Episode 265: Implementing AI in Learning - 3 Steps to Prep
Speakers: Bob Szostak, Director of Customer Solutions, VPS; Steve Thompson, Director of New Business Development, EMEA, VPS; Talat Riaz, Learning and Engagement Consultant, VPS; and David Spano, Senior Lead Software Engineer, VPS
Feb 23, 2024 • 27min
Episode 264: Value of Combining Content and Tech through One Provider — Advantages of One-Stop
Speaker: Tommy Richardson, Chief Product & Technology Officer, Litmos
Jan 22, 2024 • 28min
Episode 263: Creating High-Impact, High-Performance Learning Solutions with AI
Guest: Nolan Hout, Senior Vice President, Infopro Learning
Jan 19, 2024 • 19min
Episode 262: AI's Role in Skills Development & Personalized Learning with Docebo
Speaker: Maija Mickols, AI Product Manager, Docebo
Jan 15, 2024 • 23min
Episode 260: Making the Most of Personalized Learning with Skills Development and AI
Speaker: Christoph Küffer, Director of Skills, Learning Pool
Jan 11, 2024 • 26min
Episode 259: Modernization Isn't Magic: A Frank Discussion on Modernizing Learning
Speakers: Dr. Anthony W. Gagliardo, Vice President of Nuclear, Technical & Enterprise Learning at Xcel Energy; and Bob Szostak, Director of Customer Solutions, VPS
