
Brandon Hall Group- Excellence at Work
HCMx Radio is the only podcast in the human capital management arena that features current market research and industry leaders that are driving innovation, modeling business success and enabling competitive performance into each episode. This podcast is produced by independent HCM research and analyst firm, Brandon Hall Group. It is hosted by Rachel Cooke, Michael Rochelle, Mike Cooke and Brandon Hall Group's Analyst Team.
Latest episodes

Apr 29, 2024 • 26min
Episode 272: Exploring the Future of Generative AI in Learning
In this thought-provoking podcast interview, Michael Rochelle, Chief Strategy Officer at Brandon Hall Group™, engages in a discussion with Graham Glass, CEO and founder of CYPHER Learning, about the potential of Generative AI (GenAI) in transforming the Learning and Development landscape. The conversation delved into the benefits, challenges and future prospects of leveraging GenAI for course creation and beyond. Rochelle and Glass explored several key aspects of GenAI’s impact on learning, including: · The potential for GenAI to significantly reduce the time and effort required to create engaging and effective educational content. · The importance of striking a balance between the capabilities of AI and the essential role of human expertise in the course creation process. · The ability of CYPHER Learning’s platform, Cypher Copilot, to generate courses using both public domain information and private data, while ensuring privacy and avoiding copyright infringement. · The value of GenAI for L&D departments seeking to accelerate course delivery, update content regularly and develop specialized compliance courses. · The future possibilities of using GenAI to construct entire learning programs and pathways, extending its application beyond individual course creation.

Apr 29, 2024 • 38min
Episode 271: 8 Strategies to Connect Your Remote Organization
Join Drew Remiker, Sr. Director of Strategic Services at NovoEd, where he’ll share how the pandemic altered NovoEd from a San Francisco-based office culture to a remote culture spanning 27 U.S. states and seven countries. Topics include: How to create virtual “water cooler” spaces Celebrating diversity through education and cultural events Strategies for improved intra- and inter-team collaboration Manifesting trust, diversity, team, and innovation as values in your organization

Apr 22, 2024 • 32min
Episode 270: Are Your Employees Actually Learning Anything? Lessons from Experts
Join Michael Rochelle, Chief Strategy Officer and Principal Analyst at Brandon Hall Group™, sat down with Jeff Walter, CEO of LatitudeLearning, and David Proegler, Senior Managing Principal at LattitudeLearning, for a candid Roundtable discussion on this very topic. They dove into the persistent disconnect between simply delivering training and actually facilitating meaningful learning.

Mar 29, 2024 • 22min
Episode 269: Reskilling & Upskilling CX Teams: A Vital Role
Watch this interview as Jen Jackson, SVP of Customer Service at Litmos, and Michael Rochelle, Chief Strategy Officer and Principal Analyst at Brandon Hall Group™, discuss the pivotal role that reskilling and upskilling plays in building the best customer experience teams.

Mar 28, 2024 • 37min
Episode 268: The Need for a Revolution in Leadership Development
The world of work has undergone massive shifts in recent decades, yet many organizations still rely on outdated leadership development approaches from the 1950s. According to research by McKinsey, only 11% of executives strongly believe their leadership programs are successful. Similarly, estimates suggest a mere 10% of the $60 billion spent annually on leadership training generates concrete results. These dismal numbers stem from an overreliance on skill-based training that fails to address the increasing complexity and context-driven nature of modern leadership. As Lori Mazan, co-founder and president of Sounding Board, explains in the latest Brandon Hall Group™ Excellence at Work podcast interview with Rachel Cooke, COO and Principal HCM Analyst at Brandon Hall Group™, leadership is just as complex and can be life and death. The whole of employee development, including leader development, is built on this training model. We still constantly talk about upskilling and reskilling, and there is a need for this. But this is only the most basic.

Mar 17, 2024 • 32min
Excellence At Work Episode 266: Engaging Learners With Docebo- The Future Of Learning Platforms
Speakers: Andrea Sampson, Vice President, Brand & Solutions Marketing, Docebo; Jay Kolbenson, Product Marketing Manager, Docebo; Vince De Freitas, Product Marketing Content & AI Products, Docebo; Kristy Holmes, Product Marketing Manager, Docebo, and Raísa Holmo, Product Marketing Manager, Docebo.

Mar 13, 2024 • 38min
Episode 267: Elevating HR- Harnessing GenAI for Employee Experience
Speakers: Darryl Wilson, Vice President, Kyndryl Consultant; Risham Sahni, (CIO team) Lead, Application Architecture, Kyndryl.

Mar 1, 2024 • 25min
Episode 265: Implementing AI in Learning - 3 Steps to Prep
Speakers: Bob Szostak, Director of Customer Solutions, VPS; Steve Thompson, Director of New Business Development, EMEA, VPS; Talat Riaz, Learning and Engagement Consultant, VPS; and David Spano, Senior Lead Software Engineer, VPS

Feb 23, 2024 • 27min
Episode 264: Value of Combining Content and Tech through One Provider — Advantages of One-Stop
Speaker: Tommy Richardson, Chief Product & Technology Officer, Litmos

Jan 22, 2024 • 28min
Episode 263: Creating High-Impact, High-Performance Learning Solutions with AI
Guest: Nolan Hout, Senior Vice President, Infopro Learning