

Business Brain – The Entrepreneurs’ Podcast
Shannon Jean & Dave Hamilton
Two long-time small-business owners, Dave Hamilton and Shannon Jean, come to you each week to talk through the trials, success, pitfalls and tips it takes to successfully run a small business in today’s world. Hear real-world folks talk about real-world problems, letting you know not only what it takes to get it done but that you’re not alone in doing it!
Episodes
Mentioned books

Nov 10, 2021 • 45min
Does the SBA Actually Help Small Businesses? Learning to Coach Your Customers
Join us for episode 353 of The Small Business Show where we answer the question: What does the Small Business Administration actually do for Small Businesses? Then we jump into a new concept about how to coach your customers into good behavior.
Listen to your hosts Shannon Jean and Dave Hamilton as they share their experiences with the SBA and how coaching customers can be a win-win for you, your employees, and the customers themselves.
00:00:00 Small Business Show #353 for Wednesday, November 10, 2021
00:01:15 Power Napping Power Tips
00:03:11 How does the SBA help Small Businesses?
SBA Training and learning resources
SBA Guarantees for loans
SBA: Register Your Business
00:11:23 Sprinkle Your Magic Fairy Dust on The Business (aka DO THE WORK)
00:12:56 Elon Musk…The Byproduct Billionaire
Sponsors
00:19:29 SPONSOR: Marpipe. No one knows what they’re doing with creative testing…but Marpipe does! Book a free demo at Marpipe.com/SBS right now and get $2,000 in credit. Offer expires December 31st.
00:21:57 SPONSOR: Napjitsu. We love power naps here at SBS, and we know you do to. Napjitsu is a new way to recharge your body and your brain. For a limited time, receive 30% off your first purchase at Napjitsu.com/SBS.
00:23:33 Coach Your Clients Into Good Behavior
Distill things down to the gist
Your Return Policy is a marketing tool
Make it clear when you are negotiating and when you aren’t
Two Tokens Customer Service
“This isn’t a negotiation, it requires a change of thinking on your part.”
Don’t let your prices set prices or dictate terms.
00:44:18 SBS 353 Outtro
SBS Reviews
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Nov 3, 2021 • 49min
Choosing the Right Bank and Overcoming Inflation
What type of bank should you choose for your Small Business? Should you put all your assets into one bank or use multiple banks? Join us today during the intro section of The Small Business Show to get these questions answered and to learn why it’s so important to remember who the client is in your banking relationships.
We then jump into a conversation about how to manage the increasing Inflation pressure on your Small Business. Your hosts Dave Hamilton and Shannon Jean discuss methods to help offset the increasing cost of goods, shipping charges, labor rates, and more.
00:00:00 Small Business Show #352 for Wednesday, November 3, 2021
00:01:35 Which bank should I use for my Small Business?
Synchrony Bank
Ally Bank
Remember that your bank wants a 2% relationship with you
Sponsors
00:17:07 SPONSOR: David vs. Goliath podcast, dedicated to helping small businesses leverage technology to compete and win against their large competitors.
00:18:35 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours!
00:20:12 Creative Inflation
Making inflation part of your dialog
Learn your small business superpower!
Cory Fosket from Tanglefree Waterfowl on Small Business Show
Shipment costs
Coupon adjustments
Finding Your Primary Customer
Always make sure you have an add-on!
Subscriptions – Monthly recurring revenue
Apply for EIDL until the end of the year
00:48:16 SBS 352 Outtro
feedback@businessshow.co
The post Choosing the Right Bank and Overcoming Inflation – Small Business Show 352 appeared first on Business Brain - The Entrepreneurs' Podcast.

Oct 27, 2021 • 37min
Overcoming Supply Chain Issues
Has the Supply Chain problem impacted your Small Business? Join us today as your hosts Shannon Jean and Dave Hamilton discuss techniques to minimize Supply Chain problems while improving the overall performance of your Small Business.
00:00:00 Small Business Show #351 for Wednesday, October 27, 2021
00:01:52 “Old Man Disease”
Maintain your neuroplasticity
Avoid Change Resistance
Don’t be Blinded by Pessimism
00:10:39 Coming up: Supply Chain Issues and Inflation!
00:11:14 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs
00:13:03 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entre suite of features. Visit Shopify.com/sbs to get yours!
00:15:28 NYT The Daily – The Great Supply Chain Disruption
feedback@businessshow.co
Control your inventory, know your demand, track your sell-through rate
Always be thinking about finding new suppliers
The Hopsy lesson
00:26:01 Talk to your customers and suppliers
What’s your TTS? = Time to survive
What’s your TTR? = Time to recover
“Don’t make fear-based decisions” – Brian Friss
Make data-based decisions
Overcast
00:36:23 SBS 351
feedback@businessshow.co
Leave us a review, please!
The post Overcoming Supply Chain Issues – Small Business Show 351 appeared first on Business Brain - The Entrepreneurs' Podcast.

Oct 20, 2021 • 39min
Managing Small Business IT Infrastructure
As Small Business owners, we all know how important it is to keep your technology up and running with minimal downtime. What’s the best way to get support for your information technology needs? What IT support options are out there for Small Business owners?
Join your hosts Dave Hamilton and Shannon Jean as they discuss the options available for Small Business owners to keep your tech up and running. But first, you don’t want to miss the rant about selling on Marketplaces. Listen in and learn!
00:00:00 Small Business Show #350 for Wednesday, October 20, 2021
00:01:37 BANNED! (by your key platform…and its algorithm)
Two tokens customer service concept
Rebecca Michals from eBay on Small Business Show
feedback@businessshow.co
Sponsors:
00:14:26 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours!
00:16:47 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit.
00:18:26 Steven-Where to get IT Support for my Small Business?
Outsource, outsource, outsource!
Upwork (formerly Elance)
Call Customer Service as a Test
Bluehost
FileMaker
Grasshopper
Phone.com
RingCentral
feedback@businessshow.co
00:37:58 SBS 350 Outtro
The post Managing Small Business IT Infrastructure – Small Business Show 350 appeared first on Business Brain - The Entrepreneurs' Podcast.

Oct 13, 2021 • 44min
Valuing Your Time and the Short & Long Productivity System
Managing your time as a Small Business owner is a critical part of each day. Join us today as your hosts Shannon Jean and Dave Hamilton discuss how to identify when your time becomes more valuable than the task you are working on and how to delegate so you can more effectively apply your skills to another task.
We also introduce a new Long & Short productivity system that Shannon has been developing to help him “eat the frog” in the most productive manner as possible.
00:00:00 Small Business Show #349 for Wednesday, October 13, 2021
00:03:02 Timing Your Inspiration
The People’s Tycoon (Henry Ford)
“All you got is life time.” – Henry Rollins
British Airways Chase Visa Signature Card
Sponsors
00:09:51 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS.
00:11:45 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs
00:12:57 Valuing Your Time
Garry VonMyhr’s 85% Rule
Planning Your Time
SBS 169 – The Power of Saying NO
SBS 121 – Learning to Say NO
Pomodoro Method with Bob LeVitus
Set end times for EVERY meeting (and no chairs!)
Don’t let other people control your time
00:31:43 Short-Term vs. Long-Term Systems
Focused Podcast – Eat the frog first thing in the morning
What’s On Your To-Did List?
Quartet On-Desk Whiteboard
Mr. Pen Dry Erase Markers
LinkBro Dry Erase Markers
00:43:25 SBS 349 Outtro
feedback@businessshow.co
The post Valuing Your Time and the Short & Long Productivity System – Small Business Show 349 appeared first on Business Brain - The Entrepreneurs' Podcast.

Oct 6, 2021 • 44min
Choosing Accounting Software and the Best Books and Podcasts for Small Business Owners
How do you choose the best accounting software for your Small Business? What’s right for one business may not fit the needs of another. Today on The Small Business Show we talk Accounting software during our introduction and then it’s on to books and Podcasts!
What business books are your hosts Shannon Jean and Dave Hamilton reading? Join us today to learn about the books that have made an impact on the Small Business success of your hosts. Dave and Shannon also dive into their current favorite Podcasts that they are listening to. Listen in and learn!
00:00:00 Small Business Show #348 for Wednesday, October 6, 2021
00:01:00 Quick Bambee Discussion
00:01:26 Selling Your Business… To the Government?
00:05:09 1202 Small Business Stock Gains Exclusion
00:07:50 What Accounting Software Do You Use for Your Business’s Bookkeeping?
QuickBooks
FreshBooks
AccountEdge (formerly MYOB)
feedback@businessshow.co
What features does my business need?
FileMaker Server for Linux
FMPHost
00:17:53 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs
00:19:26 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit.
00:21:16 Business Books and Podcasts
00:21:20 Book: The Slight Edge by Jeff Olson
00:22:59 Podcast: Marketing Over Coffee – Christopher Penn and John Wall. Link-building, SEO, and Mailing Lists! Moves fast, and the hosts stay right with each other. Great stuff! Tip: LinkedIn 60-seconds, 3x/day, 5 days. Fixed!
00:25:08 Book: The Power of Positive Thinking by Norman Vincent Peale
00:26:36 Podcast: The Business of Story – Park Howell understands the (super!) power of story, and interviews folks who have lived the same. He often talks about “living into” your story.
00:28:29 Book: The E-Myth by Michael Gerber — Learn how to work on your business, not in your business. Create an org chart for every job you do!
00:30:01 Podcast: As Told By Nomads — Tayo Rockson interviews folks with a global, big picture. Good for inspiration and also for zooming out and seeing the world from outside of our little bubbles. Hustle, innovation, and the importance of marketing are recurring topics here.
00:32:02 Biography Books: Andrew Carnegie, Biography by David Nasaw; The People’s Tycoon (Henry Ford)
00:35:19 Podcast: Focused — David Sparks and Mike Schmitz are as obsessed with being productive-not-busy as we are, and they attack it from efficiency angles twice a month. Awesome stuff.
00:37:02 Book: Influence — The Psychology of Persuasion by Robert Cialdini – Focusing on Reciprocity, Social proof, Scarcity, and more.
00:38:34 Book: The Dilbert Principle by Scott Adams — Great inspiration for solo-preneurs, persuasion.
00:42:24 SBS 348 Outtro
BusinessShow.co/survey
The post Choosing Accounting Software and the Best Books and Podcasts for Small Business Owners – Small Business Show 348 appeared first on Business Brain - The Entrepreneurs' Podcast.

Sep 29, 2021 • 39min
Why and How to Identify Your Primary Customer
Does your business have a Primary Customer? A customer type that you have identified that you focus all your energy and skills trying to make happy? Does this Primary Customer generate most of your profits? If not, why not?
Today on The Small Business Show we discuss how and why it is important to identify your Primary Customer for the success of your Small Business.
00:00:00 Small Business Show #347 for Wednesday, September 29, 2021
00:03:00 Beginning the process of selling a business
Bob Grewal from Seapoint Business Advisors on Small Business Show
00:15:07 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS.
00:17:10 SPONSOR: Visit LadderLife.com/sbs today to see if you’re instantly approved for Term Life Insurance. Do it today!
00:18:47 Finding The Right Customers For Your Business
Building an Avatar
Customer traits:
Cost-conscious
Time-conscious
Lazy
Service-conscious
Premium-conscious
Aspirationally-focused
What’s your mission? What’s your story?
Now go have conversations and ask them what they want, what they value.
Now figure out how to be profitable while meeting those needs
Transparency. Pick two: speed/quality/price
feedback@businessshow.co
00:36:34 Small Business Show 347 Outtro
The post Why and How to Identify Your Primary Customer – Small Business Show 347 appeared first on Business Brain - The Entrepreneurs' Podcast.

Sep 22, 2021 • 40min
Top 10 Small Business Owner Personality Traits
What personality traits do successful Small Business owners share? Which traits help Small Business owners to overcome adversity to find success? Join us today on The Small Business Show to find out!
Your hosts Shannon Jean and Dave Hamilton each share their list of essential traits they believe create successful Small Business owners. Listen in and compare your own traits with their list!
00:00:00 Small Business Show #346 for Wednesday, September 22, 2021
00:01:41 What is Small Business Week, and Why Doesn’t It Matter?
00:08:01 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use SaneBox.com/smallbusiness for 14-days free and a $25 credit.
00:09:55 SPONSOR: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply.
00:11:47 Top 10 Critical Business Personality Traits
Resilience
Attention to Detail
Integrity
Politeness
Using Your Ego as a Tool
Decisive
Comfort with Embellishment, Hyperbole…Persuasiveness
Ability to Network … and Listen!
Confidence
Open-minded…Adaptable
Empathy
Money Management
Be able to compartmentalize
Bullheaded Persistence…Resourcefulness
Have a Sense of Humor
00:38:10 SBS 346 Outtro
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Sep 15, 2021 • 39min
EIDL Loans, Accountants and Tapping into the Creativity and Productivity Faucet
Did you participate in the Paycheck Protection Program (PPP) or the Economic Impact Disaster Loan (EIDL) program? During our Small Business Show intro this week we discuss how to get your EIDL paid back and why it’s important to plan for the long-term when changing Accountants.
Then it’s on to a dissection of the Creativity and Productivity Faucet Concept!
How is it that some people and some businesses seem to be incredibly creative and productive? Pumping out new creative content, new products, and services and continually finding success while they do it. Listen to episode 345 of The Small Business Show to find out!
00:00:00 Small Business Show #345 for Wednesday, September 15, 2021
00:02:15 Paying Back the EIDL
00:04:58 Cheap…and worth it!
00:08:54 Changing Accountants is Like Changing Barbers
00:16:33 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/SBS
00:17:52 SPONSOR: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply.
00:19:44 Dissolving an LLC?
Ask about liability to your personal assets?
00:23:28 Your Creativity Faucet
It’s easier to edit than create fresh
Grammarly Premium
00:34:20 The Iteration from Larry O’Connor’s team at Other World Computing
00:35:28 Pixar’s 22 Rules of Storytelling (we mentioned #12)
We are always SmallBusinessING
00:38:16 SBS 345 Outtro
feedback@businessshow.co
The post EIDL Loans, Accountants and Tapping into the Creativity and Productivity Faucet – Small Business Show 345 appeared first on Business Brain - The Entrepreneurs' Podcast.

Sep 8, 2021 • 25min
Google Trends and What's the Best Website for Your Small Business?
Your Small Business needs a website and you need customers to be able to find it. Join us today on The Small Business Show to learn how Google Trends research can help you attract the customers you need.
Then it’s on to a discussion about how to decide which type of website you need, what kind of service provider, and how to get the website of your dreams built without breaking the bank.
Join Dave Hamilton and Shannon Jean for episode 344 of the Small Business Show for all this and more!
00:00:00 Small Business Show #344 for Wednesday, September 8, 2021
SBS Listener Survey – Win $50!
00:02:24 Google Trends for Local SEO
Trends.Google.Com
00:07:12 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit.
00:08:58 The Best Small Business Website
Scott-WordPress Pricing — What does it REALLY cost?
Start with Marketplaces like Amazon, eBay, and Facebook
Shopify Tutorials
Fiverr Help With Shopify
X-Cart
Big Commerce
WordPress with WooCommerce
Fiver Help with WordPress
Bluehost
WordPress Tutorials
ShannonJean.com
00:24:13 SBS 344 Outtro
feedback@businessshow.co
The post Google Trends and What’s the Best Website for Your Small Business? Small Business Show 344 appeared first on Business Brain - The Entrepreneurs' Podcast.


