Brave UX with Brendan Jarvis 🇺🇦

Paul Stonick shares with us some of the lessons he’s learned in over 20+ years leading design teams at large companies, including…   What is Paul’s advice to new or aspiring design leaders? How important is the language we use in enabling positive change? What are the essential ingredients for radical innovation in a corporate environment?    Who is Paul Stonick?   Paul is a seasoned user-centred design leader and a self-described creative maverick. He has held senior design leadership positions at Avon, Viacom, Dressbarn, Barclays Investment Bank and, most recently, The Home Depot. At The Home Depot, Paul and his team were responsible for the world’s fifth largest e-commerce site, as well as the digital extensions of that business, including the consumer facing mobile app, rated the #1 mobile app in retail by Forrester in 2019.   ======   Find Paul here:   LinkedIn: https://www.linkedin.com/in/stonick/ Website: https://www.paulstonick.com/  Twitter: https://twitter.com/paulstonick   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

If you’re ready to challenge your assumptions about business, design and your career, then this is the episode for you. Ryan Rumsey gives us his perspective on some of the biggest issues facing design and designers, including: ⭐️ What is the crucial question do all designers need an answer for? ⭐️ Why do designers find it difficult to articulate their value? ⭐️ What do successful design leaders do differently? ⭐️ Why do designers feel uncomfortable about money? ⭐️ What should you do if you feel stuck in your career? ====== Who is Ryan Rumsey? Ryan is an experienced designer and has held design leadership roles at Apple, EA, Nestle and USAA. He is the CEO and Founder of Second Wave Dive, a groundbreaking new design leadership training company that’s helping designers to level up their business skills and transform their careers. Ryan is also the author of an invaluable new book, published with InVision, called Business Thinking For Designers.  ====== Find Ryan here: LinkedIn: https://www.linkedin.com/in/ryanrumsey/ Personal website: https://www.ryanrumsey.com/ Company website: https://www.secondwavedive.com/ Blog: https://www.ryanrumsey.com/writing Medium: https://medium.com/@ryanrumsey Twitter: https://twitter.com/ryanrumsey Download a FREE copy of Ryan’s book… Business Thinking for Designers https://bit.ly/2LvDEIC ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Why should researchers stop focusing on problems and start focusing on people? What is important for user researchers to know about bias (their bias)? And why does Steve have a museum of foreign groceries in his home? In this episode we take a deep-dive with Steve Portigal into how he thinks about research, the struggles he sees internal research teams going through, and how he’s adapting to changes in the industry.   Steve is one of the most experienced, effective and well known user researchers on the planet. In his 20+ years as Principal of Portigal Consulting, he has run research studies - interviewing hundreds of people - for organisations such as eBay, Hewlett-Packard, Microsoft, Nike, PayPal, and Sony. Steve’s a regular blogger and podcaster, as well as the author of two widely praised books on user research - “Interviewing Users” and “Doorbells, Danger, and Dead Batteries”.    ======   Find Steve here:   LinkedIn: https://www.linkedin.com/in/steveportigal/ Website: https://portigal.com/ Blog: https://portigal.com/blog/ Medium: https://medium.com/@steveportigal Twitter: https://twitter.com/chittahchattah   Listen to Seve’s podcast - Dollars to Donuts:  https://portigal.com/podcast/    Treat yourself to a copy of Steve’s books…   Interviewing Users: How to Uncover Compelling Insights https://bit.ly/2YVPEG9   Doorbells, Danger, and Dead Batteries: User Research War Stories https://bit.ly/2MwhxCs   ====== Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

What’s better, the Internet that was or the Internet that is? How can adopting a ‘designers mindset’ break the extremes of denial and despair? How do you introduce news that disagrees with the status quo, without getting fired? John Bell gives his perspectives on some tough topics and more. If you are interested in addressing disinformation and abuse on social media, there’s also something special in here for you.   Jon is a product designer who has worked for some of the most well-known tech companies in the world. While at Microsoft, Jon was the Senior UX Design Lead for Windows Phone’s first party apps. At Twitter he dedicated himself to making the app more accessible and led the design for features aimed at reducing abuse and disinformation. Jon recently joined Replay.io, as the Founding Designer, a startup building a new generation debugger.    ======   Find Jon here:   LinkedIn: https://bit.ly/2KAdjZp Blog: https://jonbell.medium.com/ Website: http://lot23.com/ Design Explosions: https://bit.ly/3nMlOPo Books: https://bit.ly/3piKQ99 Beating Disinformation (videos): https://bit.ly/2Kwe1Xz   Have a question for Jon? Write him an email - jb at lot 23 .com   Related organisations:   Replay: https://replay.io/ Arbiter: http://arbiter.space/   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

What’s the secret to growing an amazing PM practice in just 5 years? How do you find your product’s North Star? How can analytics help you to identify behaviour to explore with UX research? Corinna Stukan, type-A super German, shares with us her answers on to above questions and much more. If you’re an aspiring product manager or a UX researcher who wants to understand product managers better, this is for you!   Corinna is the VP of Product at Roam Digital, one of New Zealand’s largest and most awarded full-service digital consultancies. In just five short years, Corinna went from the only product manager to leading a product management team of 17 people. Having been both a developer and a UX designer, before becoming a product manager, Corinna brings a unique mix of experience to this conversation and to her practice.   ======   Find Corinna here:   LinkedIn: https://www.linkedin.com/in/corinna-stukan/ Blog: https://www.productandsystems.com/ Twitter: https://twitter.com/stuukkii   Related organisations:   Roam Digital: https://roamdigital.com/ Villo: https://www.villo.io/ Product League: https://productleague.com/   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

What research problems can analytics help you to solve? How can you avoid biasing quantitative data? And, is there any reason to return to moderated in-person testing when COVID-19 is over? Luke Hay shares with us his perspectives on those questions.   Luke is the User Research Director at Fresh Egg, in Brighton (UK). He also consults privately. As someone with a keen appreciation for analytics in UX research, Luke provides highly regarded training on the subject. He’s even written a book about it, “Researching UX: Analytics”, that was published in 2017. Luke’s mission is to help UXers to make a significant and measurable impact through their work.   ======   Check Luke out here:   Website: http://www.lukehay.co.uk/ Twitter: https://twitter.com/hayluke LinkedIn: https://www.linkedin.com/in/hayluke/ Medium: https://medium.com/@hayluke   Researching UX: Analytics   Learn more at: http://www.lukehay.co.uk/the-book/   Available for purchase from:   Sitepoint - https://bit.ly/3mZ5vye Amazon - https://amzn.to/3gyv86t O’Reilly - https://bit.ly/2LpfgIf The Telegraph - https://bit.ly/3n4wxEu   Related organisations:   Fresh Egg: https://www.freshegg.co.uk/ UX Brighton: https://uxbri.org/2021/ UX Camp Brighton: https://www.uxcampbrighton.org/   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

What is the essential ingredient for effective research? How can you approach difficult conversations with team members? What is the difference between having empathy and sympathy for users? Phil Gordon shares his thoughts on those questions and more, in an episode that’s a must watch if you’re managing (or about to manage) other UX researchers.   Phil is a Product Insights Manager at Spotify in New York, where he is responsible for a team of researchers and data scientists. He has over 13 years experience in UX research, which has taken him many places, including big tech, startups, luxury goods, agency, and a stint of freelance. Prior to joining Spotify, Phil was the UX Research Manager at UberEats, where he was responsible for the “eater” side of the marketplace.    ======   Check Phil out here:   LinkedIn: https://www.linkedin.com/in/cphilipgordon/   You might also want to check out SoundBetter, by Spotify for Artists:  https://soundbetter.com/   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

How can we present our work more effectively? Why is it important to think critically about categories? And how does a lack of diversity lead to poor design decisions? Donna Spencer sheds light on those questions (and many more) in this fun yet serious dive into UX, IA and design culture.   Donna is an author, mentor, international speaker and independent consultant, with over 20 years of experience in UX design, information architecture and user research. She founded UX Australia and ran the event (which continues today) for 9 years. Donna has been described as “the Joker - the card that can slot in for any other card in the deck, and is therefore incredibly valuable.” She’s in her element, solving complex problems.   ======   Check Donna out here:   Twitter: https://twitter.com/maadonna LinkedIn: https://www.linkedin.com/in/donna-spencer/ Website: https://maadmob.com.au/ Articles: https://maadmob.com.au/speaking/articles  Books: https://maadmob.com.au/speaking/books    Get yourself a copy of “Presenting Design Work” today:   https://abookapart.com/products/presenting-design-work   Donna’s other books:   A Practical Guide to Information Architecture https://bit.ly/37gHdcm   Card Sorting: Designing Usable Categories https://bit.ly/2V9M0qt   How to Write Great Copy for the Web https://bit.ly/3mgj5gf   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

How can UX researchers best help product managers? Is UX research under threat by automation? And what on Earth is a ‘punty’ in a usability test? David Hamill sheds lots of light on those questions and many more, in this straight-talking interview.   David Hamill is a UX consultant, coach and strategist, with 17 years of experience in usability and user research. Joining Skyscanner, when it was an early-stage startup, David embedded UX research as a fundamental part of the company’s product practice. Now running his own UX consultancy, David is a sought-after advisor and coach for high-growth companies who want to run effective user research and up-skill their product teams on the latest techniques.   ======   Check David out here:   Website: https://www.upux.biz/ Twitter: https://twitter.com/dav_hamill LinkedIn: https://www.linkedin.com/in/davidhamill/ Medium: https://bit.ly/2H4RZtl YouTube: https://bit.ly/3kwQhyj   Schedule a FREE 30-minute Zoom call with David today:   https://up-ux.appointedd.com/   ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/

Where does good design live? What is the biggest mistake UX researchers make? Why isn’t it a UX researcher’s job to understand users? Dr. David Travis answers those questions and many more in this deep-dive into the past, present and future of UX research.   David Travis is a researcher, strategist, and educator with over 30 years of experience in the fields of human-factors, usability and user experience. He holds a PhD in Experimental Psychology for the University of Cambridge and is the Founder of Userfocus, a leading London-based UX research consultancy. David has provided his expert services to organisations such as American Express, Microsoft, The UK Government, Skype, eBay, Yahoo! and the World Health Organisation.    ======   Check David out here:   Website: https://www.userfocus.co.uk/ Twitter: https://twitter.com/userfocus LinkedIn: https://www.linkedin.com/in/davidtravis/ YouTube: https://bit.ly/3evNu7h   Think Like a UX Researcher:   Learn more at: http://uxresearchbook.com/   Available for purchase from:   Routledge - https://bit.ly/2TRoz4x Amazon - https://amzn.to/2Gui04Y Book Depository - https://bit.ly/34SLnY6   uDemy courses:   The Ultimate Guide to Usability and UX - https://bit.ly/34UFgSS Usability Testing Boot Camp - https://bit.ly/3mRQvBW How to carry out a usability expert review - https://bit.ly/360XAsZ Free User Experience Certification - https://bit.ly/34SkFPbQuadrophenia: https://www.imdb.com/title/tt0079766/ ======   Thank you for tuning in! If you liked what you saw and want more ...   ... please leave us a review on Apple Podcasts (or wherever you listened).   You can also follow us on our other social channels for more great UX and product design tips, interviews and insights!   LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/   ======   Host: Brendan Jarvis https://www.linkedin.com/in/brendanjarvis/