Garry Ridge is the Chairman and CEO of the WD-40 Company. Garry has been working with the WD-40 Company for nearly 40 years and, as its CEO, is responsible for driving the company’s culture and values. In addition to his role at the WD-40 Company, Garry shares his experience and insights as an executive coach, consultant, and speaker through his platform, the Living Moment. He has been instrumental in re-igniting excitement and cultivating cultures that foster breakthrough innovations in organizations across 62 countries. Garry joins me today to discuss what it takes to be a servant-leader with an open heart. He discusses the importance of vulnerability and leadership and reveals the characteristics of a toxic CEO. He describes the difference between using empathy and ego and shares what inspires him to be the leader that he is today. He also underscores the value of leading your people through a crisis and highlights how an organization’s values protect its people. “Our success as leaders is based on the will of the people and the strategy we want to execute.” - Garry Ridge This week on Mastering Overwhelm: ●     The importance of vulnerability in leadership●     The attributes of a soul-sucking CEO●     How Garry’s helping people navigate through the COVID-19 pandemic●     What it means to pivot around fear●     How Garry helps his leaders manage remote workers●     Using empathy versus ego in redirecting people when they need to be redirected●     Why it’s important to take care of your people amidst a crisis●     How business leaders impact happy families and communities●     The characteristics that differentiate leaders from managers●     How an organization’s values protect its people●     How Garry manages his time and keeps himself from overwhelm●     What inspires Garry to be the leader that he is today●     Why he doesn’t like the word “busy”●     What we can learn from indigenous leaders Resources Mentioned: ●     Grow Strong Leaders Podcast●     From Start-Up to Grown-Up: Grow Your Leadership to Grow Your Business by Alisa Cohn●     Work is Love Made Visible: A Collection of Essays About the Power of Finding Your Purpose From the World’s Greatest Thought Leaders by Marshall Goldsmith, Frances Hesselbein, and Sarah McArthur Connect with Garry Ridge: ●     WD-40 Company●     Careers at WD-40 Company●     WD-40 Company on Facebook●     WD-40 Company on Twitter●     WD-40 Company on Instagram●     WD-40 Company on YouTube●     The Learning Moment●     The Learning Moment on LinkedIn●     The Learning Moment on Twitter●     The Learning Moment on YouTube●     Garry Ridge on LinkedIn  Mastering Overwhelm - Set Yourself Free to Enjoy Your Success Thanks for tuning into this week’s episode of the Mastering Overwhelm Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music | iHeart | Deezer Be sure to share your favorite episodes on social media to help me reach more listeners like you. Join me on Facebook, Twitter, YouTube, and LinkedIn. For more exclusive content and information, visit our website.

Kevin Haverty is the Senior Advisor to the CEO of ServiceNow, a software development organization dedicated to making the world work better for everyone. Kevin has over 25 years of experience in sales leadership roles in the tech industry. He has been working with ServiceNow for over 11 years in different capacities, including Chief Revenue Officer and EVP of Worldwide Sales. Before joining ServiceNow, Kevin worked in senior leadership roles for several companies including EMC, Data Domain, and Thomson Financial. He also served in the U.S. Army National Guard and is a veteran of Operation Desert Shield and Desert Storm in the Persian Gulf. He holds a Bachelor of Arts degree from Providence College. Kevin joins me today to discuss his career journey from working as a sales representative to serving as an advisor to the CEO. He describes the normal path to becoming a leader in enterprise tech sales and how the best sales representatives don’t necessarily make the best managers. He explains why having a positive attitude is essential to becoming a trusted advisor to the CEO and why focus and ruthless prioritization are critical when leading a team through difficult times. Kevin also offers advice on managing burnout and handling the pressures of leadership and underscores what it takes to become a productive leader. “Once I learned how to delegate and let people do their jobs, I went from a super sales rep who ran around trying to do everything to becoming a leader who benefitted from the multiplier effect.” - Kevin Haverty This week on The Rising Leader Podcast: ●      The biggest mistake Kevin made in his early career as a sales manager●      Learning the art of delegation●      The challenge of being a leader of leaders and manager of managers●      The dot-com bubble crash and leading a team through tough times●      How to keep people on the move during uncertain times●      The “10% Retention” rule for salespeople and the importance of repetition and retention●      Email-bombing and communicating clearly and concisely●      Becoming a trusted advisor and dynamic supporter of the CEO●      Thriving when working with someone who has leadership or personality issues●      Becoming grounded and centered and handling the pressures of leadership●      Long-term planning and planning for the big rocks in your personal life●      Why salespeople need to protect the quarter end of the year Connect with Kevin Haverty: ●      ServiceNow●      ServiceNow on LinkedIn●      ServiceNow on Instagram●      ServiceNow on Facebook●      ServiceNow on Twitter●      Kevin Haverty on LinkedIn Grab Your FREE Copy: Only 10s Book Are you a busy executive or organizational leader? Do you regularly feel overwhelmed by your to-do list or constantly feel like you’re putting out fires instead of getting the right things done? Then, friend, you need to grab a free copy of my bestselling book, Only 10s: Using Distraction to Get the Right Things Done. This free copy is currently available to all U.S. residents. It’s time to get things off your to-do list and focus on the things that are important to you each day. To grab your free copy of Only 10s, visit www.markjsilverman.com/books  Leader, It’s Time to Rise! Thanks for tuning into this week’s episode of The Rising Leader Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music | iHeart Radio Be sure to share your favorite episodes on social media to help me reach more listeners, like you. Join me on Facebook, Twitter, YouTube, and LinkedIn. For more exclusive content and information, visit our website.

Jefferson K. Rogers is a keynote speaker and the founder and CEO of JKR Windows. Through innovative leadership and the creation of highly motivated sales teams, Jefferson has led JKR Windows to grow exponentially in record time, generating $40 million in revenue within the first five years of operation. In addition to his work at JKR Windows, Jefferson helps other entrepreneurs and business owners scale their companies by mastering leadership. His book, All In: Get Unstuck and Accelerate Further, Faster, will be available in the spring of 2023. Jefferson joins me today to describe his long road from addiction to sobriety and building a company. He reveals what he has learned from starting a business and identifies what excellent leaders have in common. He explains the dangers of being emotionally reactive as a leader and highlights the importance of connecting with your feelings and intuition. Jefferson also underscores the role of health and longevity in leadership and the importance of celebrating your wins in life. “If you don’t have health and longevity, you can’t operate. Whether you’re a sales leader, entrepreneur, or department manager, you need to show up for your people with energy and enthusiasm.” - Jefferson K. Rogers This week on The Rising Leader Podcast: ●     Learning the right way to deal with people who are at different stages of their lives and careers●     Jefferson’s self-discovery work and how he learned to cultivate a healthy company culture●     How working with different mentors and coaches helped Jefferson become a better leader●     Absolute must-reads for beginners in leadership development●     How Jefferson maintains balance and harmony between his family, health, and business●     Why he decided to delve deeper into the more technical aspects of his company●     Understanding the difference between “important” and “urgent” matters●     The power of being present and the role of health and longevity in leadership●     The value of celebrating your wins and progress●     My realizations from turning 60 years old●     Changing lives and what inspired Jefferson to write All In Resources Mentioned: ●     Book: The 5 Levels of Leadership (10th Anniversary Edition): Proven Steps to Maximize Your Potential by John Maxwell●     Book: How to Win Friends & Influence People: The Only Book You Need to Lead You to Success by Dale Carnegie●     Book: The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni●     Book: Leadership and Self-Deception: Getting Out of the Box by The Arbinger Institute Connect with Jefferson K. Rogers: ●     Jefferson K. Rogers Website●     JKR Windows●     JKR Windows on LinkedIn●     Jefferson K. Rogers on LinkedIn●     Jefferson K. Rogers on Instagram Grab Your FREE Copy: Only 10s Book Are you a busy executive or organizational leader? Do you regularly feel overwhelmed by your to-do list or constantly feel like you’re putting out fires instead of getting the right things done? Then, friend, you need to grab a free copy of my bestselling book, Only 10s: Using Distraction to Get the Right Things Done. This free copy is currently available to all U.S. residents. It’s time to get things off your to-do list and focus on the things that are important to you each day. To grab your free copy of Only 10s, visit www.markjsilverman.com/books Leader, It’s Time to Rise! Thanks for tuning into this week’s episode of The Rising Leader Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music | iHeart Radio Be sure to share your favorite episodes on social media to help me reach more listeners, like you. Join me on Facebook, Twitter, YouTube, and LinkedIn. For more exclusive content and information, visit our website.

Personality tests are beneficial to my work as a coach. I use personality assessments to get a picture of the client’s situation and evaluate where we need to begin. In organizations, personality tests could be used to assess a new hire’s fitness for a role. For example, if a hire is high in feeling and low on attention to detail, you may not want to put them into accounting. But if they lean toward facts, figures, and numbers, they could excel as a sales executive. Personality tests, however, can be a source of setbacks when misused. In this episode, I discuss using personality assessments productively. First, I explain why wearing personality types like a badge of honor can be problematic and describe how I transitioned from an extrovert to an introvert. Next, I examine ways to improve access to parts of our personalities. Finally, I also highlight the use of personality tests as touchstones and underscore how personality assessments can help us expand our range and move outside our comfort zones. “If you want to do something outside your comfort zone, don’t let the personality tests tell you you’re not this kind of person and you can’t do it. You can be whoever and whatever you want to be in this world.” - Mark Silverman. This week on The Rising Leader Podcast: ●     Why adhering to personality tests can be problematic●     The Enneagram test and how it helps to evaluate core motivations and fears●     Fixed mindsets and how coaching helps to leverage strengths●     What makes a leader●     Using personality tests to expand your range and get out of your comfort zone Grab Your FREE Copy: Only 10s book. Are you a busy executive or organizational leader? Do you regularly feel overwhelmed by your to-do list or constantly feel like you’re putting out fires instead of getting the right things done? Then, friend, you need to grab a free copy of my bestselling book, Only 10s: Using Distraction to Get the Right Things Done. This free copy is currently available to all U.S. residents. It’s time to get things off your to-do list and focus on the things that are important to you each day. To grab your free copy of Only 10s, visit www.markjsilverman.com/books Leader, It’s Time to Rise! Thanks for tuning into this week’s episode of The Rising Leader Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music | iHeart Radio Be sure to share your favorite episodes on social media to help me reach more listeners like you. Join me on Facebook, Twitter, YouTube, and LinkedIn. For more exclusive content and information, visit our website.

Roderick Jefferson is a keynote speaker, Senior Enablement Executive, and the author of the Amazon bestselling book Sales Enablement 3.0: The Blueprint to Sales Enablement Excellence. With more than 20 years of sales enablement leadership experience, Roderick is an Executive-in-Residence with VentureScale. He is one of the founding members of the Sales Enablement Society. He also serves as a member of several advisory boards, including Capella University, Autobound.ai, and Sales for the Culture. Roderick joins me today to discuss what it takes to lead and manage up. He highlights the difference between managers and leaders. He explains why learning is a crucial part of leadership and underscores the value of humility. He also offers advice for stakeholder management and establishing credibility. He discusses what it means to learn about other peoples’ “currency” and how doing so can help with communication and leadership. “Managers are people who talk about you, get you to the front of a line, and put you in the right light. It’s leaders that speak for you—the people who will be in your corner in the good, bad, and ugly times.” - Roderick Jefferson This week on The Rising Leader Podcast: ●     The difference between management and leadership●     How uncertain times can cultivate perspective●     The role of leaders in times of uncertainty●     Listening, commiserating, and fixing●     The difficulties of leading a team●     How to influence, work, and lead within a team●     Fostering humility through humor, collaboration, and orchestration●     Advocating for your idea and how to lose gracefully●     Leading up and the ingredients of becoming a trusted advisor Connect with Roderick Jefferson: ●     Roderick Jefferson Website●     Book: Sales Enablement 3.0: The Blueprint to Sales Enablement Excellence●     Roderick Jefferson on Linktree●     Roderick Jefferson on LinkedIn●     Roderick Jefferson on Instagram●     Roderick Jefferson on Facebook●     Roderick Jefferson on Twitter●     Email: info@roderickjefferson.com Grab Your FREE Copy: Only 10s Book Are you a busy executive or organizational leader? Do you regularly feel overwhelmed by your to-do list or constantly feel like you’re putting out fires instead of getting the right things done? Then, friend, you need to grab a free copy of my bestselling book, Only 10s: Using Distraction to Get the Right Things Done. This free copy is currently available to all U.S. residents. It’s time to get things off your to-do list and focus on the things that are important to you each day. To grab your free copy of Only 10s, visit www.markjsilverman.com/books  Leader, It’s Time to Rise! Thanks for tuning into this week’s episode of The Rising Leader Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music | iHeart Radio Be sure to share your favorite episodes on social media to help me reach more listeners like you. Join me on Facebook, Twitter, YouTube, and LinkedIn. For more exclusive content and information, visit our website.

Notes here

If you have a spouse, if you have children, if you have elderly parents, you’re going to deal with stress outside of work. If you have a body, you’re going to deal with stress outside of work. It’s inevitable—stress is simply part of the human experience. But if it’s a constant in our personal lives, how can we manage it so we can do our best at work? What do we do if that stress starts spilling into our jobs? In this episode, I discuss dealing with stress from outside of work. I reveal why complaining about work and stress to your coach is natural and often beneficial. I explain what “allostatic load” means and describe the two ways of managing it. I also highlight the importance of self-care and underscore the value of meditation and journaling. “If you’re human, you’re going to have problems. If you have a job, you’re going to have to do your best. So, do what you need to do and remember to ask for help.” - Mark Silverman This week on The Rising Leader Podcast: ●     Why a coach is a great person to have●     What “allostatic load” means●     Increasing your capacity to deal with stress●     How stress, discomfort, and challenges are part of the human experience●     Reaching out to others and seeking help Leader, It’s Time to Rise! Thanks for tuning into this week’s episode of The Rising Leader Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music | iHeart Radio Be sure to share your favorite episodes on social media to help me reach more listeners like you. Join me on Facebook, Twitter, YouTube, and LinkedIn. For more exclusive content and information, visit our website. Grab Your FREE Copy: Only 10s Book Are you a busy executive or organizational leader? Do you regularly feel overwhelmed by your to-do list or constantly feel like you’re putting out fires instead of getting the right things done? Then, friend, you need to grab a free copy of my bestselling book, Only 10s: Using Distraction to Get the Right Things Done. This free copy is currently available to all U.S. residents. It’s time to get things off your to-do list and focus on the things that are important to you each day. To grab your free copy of Only 10s, visit www.markjsilverman.com/books

Helen Appleby is an executive coach who helps senior leaders and high-performing women deliver powerful results, grow their leadership styles, build high-performing teams, and take their careers to the next level. She was VP and Global Business Leader for Respiratory Health at GlaxoSmithKline until she founded the Powerful Growth Group in 2015. In her book, The Unwritten Rules of Women’s Leadership, Helen shares the lessons she wishes she had learned while rising through the ranks. Helen joins me today to discuss the obstacles she encountered while rising as a leader and how she overcame them. She reveals why navigating the corporate world is different for women. She recounts her early challenges with handling conflict and shares coping tools. She explains the importance of knowing your own triggers and self-soothing methods and points out how the loneliness of leadership is underestimated. Helen also offers advice on seeking mentors and sponsors in an organization and highlights why community plays a vital role for women leaders. “Being a woman in a male-dominated, competitive organization can be very lonely; being a woman in a community with other women in the same journey is soul-filling.” - Helen Appleby This week on The Rising Leader Podcast: ●     Helen’s background and what life was like for her before she became a global business leader●     Learning to take conflict less personally and stand in the discomfort●     Getting mentors and sponsors when the people above you don’t look like you●     What sponsors are and how to find and cultivate your relationships with them●     Stages in the leadership journey and how mentorship helps the mentor●     Stacking the deck and the process of stakeholder management●     Characteristics CEOs look for in their trusted advisors●     Why Helen developed a course based on The Unwritten Rules of Women’s Leadership Resources Mentioned: ●     The Unwritten Rules Quiz Connect with Helen Appleby: ●     Helen Appleby Coaching●     Book: The Unwritten Rules of Leadership: Step Into Your Power, Write Your Own Rules, and Succeed in Your Career●     The Unwritten Rules Podcast●     Helen Appleby Coaching on Instagram●     Helen Appleby Coaching on Facebook●     Helen Appleby on LinkedIn Grab Your FREE Copy: Only 10s Book Are you a busy executive or organizational leader? Do you regularly feel overwhelmed by your to-do list or constantly feel like you’re putting out fires instead of getting the right things done? Then, friend, you need to grab a free copy of my bestselling book, Only 10s: Using Distraction to Get the Right Things Done. This free copy is currently available to all U.S. residents. It’s time to get things off your to-do list and focus on the things that are important to you each day. To grab your free copy of Only 10s, visit www.markjsilverman.com/books  Leader, It’s Time to Rise! Thanks for tuning into this week’s episode of The Rising Leader Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music | iHeart Radio Be sure to share your favorite episodes on social media to help me reach more listeners, like you. Join me on Facebook, Twitter, YouTube, and LinkedIn. For more exclusive content and information, visit our website. 

It can be terrifying to speak your truth. When you find yourself in an environment where opposition is less than welcome, or you’re the breadwinner of your family, it can be difficult to point out flaws in your organization. Yet, sharing your knowledge can be beneficial for your company and yourself—and just like anything, it takes practice to move through fear and risk and speak your mind. In this episode, I discuss what it takes to speak truth to power. I describe the roles of self-worth and personal safety in speaking the truth in your organization. I explain why it’s important to cultivate goodwill, political capital, and trust with your boss and peers. I also offer advice on how to speak your mind when you feel trapped in your job and highlight how spiritual practices can grant you a sense of personal safety. “Learn to speak your mind and you’ll become invaluable.” - Mark Silverman This week on The Rising Leader Podcast: ●     The Office Space and the value of speaking one’s mind●     “The Evil Machine Company” and why it’s important to say what’s wrong in an organization●     Laying the ground rules for disagreements and creating a safe space for speaking truth●     Maintaining your network and your professional connections●     Revamping your LinkedIn and updating your resume●     Why you should go to interviews occasionally Leader, It’s Time to Rise! Thanks for tuning into this week’s episode of The Rising Leader Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music | iHeart Radio Be sure to share your favorite episodes on social media to help me reach more listeners like you. Join me on Facebook, Twitter, YouTube, and LinkedIn. For more exclusive content and information, visit our website.

Tom Mendoza is currently a member of the Board of Directors at Varonis, VAST Data, and mParticle and a Former Board Member and Investor at UiPath and Security Scorecard. He is the former President and Vice-Chair of NetApp, a hybrid cloud data service and data management company that has ranked in the Fortune 500 list since 2012. After 25 impressive years with NetApp, Tom retired from the company to share his knowledge and experience by guest lecturing on the power of corporate culture to benefit the younger business generation. Tom is a big believer in the power of social media content, and you will find his articles and talks on LinkedIn, Forbes.com, and YouTube. In today's episode, Tom shares the history of his father's journey: the son of Cuban & Irish immigrants, a WW2 Veteran, and a midlife Merrill Lynch graduate adored by all, and how this influenced Tom's measurement of success. He discusses the principles on which NetApp was built and how this improves the quality of the people they hire. Tom invokes Teddy Roosevelt's principles in the agreed belief that 'people don't care how much you KNOW until they know how much you CARE.' He also discusses the power of influence at the top and why you should never underestimate how kindness will be repaid in respect, loyalty, and business. "Work should be an extension of who you really are. You shouldn't have to create a work persona." - Tom Mendoza Today on The Rising Leader Podcast: ●     Why an interest in people is the cornerstone of Tom's business and life philosophy●     Why you should build a company for legacy as much as profit●     How viral culture building will improve your business●     The four constituencies of care to make a successful business you can be proud of●     Why showing due care to your employees creates a team full of trust and willingness to go the extra mile●     Why Tom wants his employees to be sure of success from their first day on the job Connect with Tom Mendoza: ●     Tom Mendoza on LinkedIn●     Tom Mendoza on YouTube●     Tom Mendoza on Forbes.com●     Tom Mendoza on Twitter Grab Your FREE Copy: Only 10s Book Are you a busy executive or organizational leader? Do you regularly feel overwhelmed by your to-do list or constantly feel like you're putting out fires instead of getting the right things done? Then, friend, you need to grab a free copy of my bestselling book, Only 10s: Using Distraction to Get the Right Things Done. This free copy is currently available to all U.S. residents. It's time to get things off your to-do list and focus on the things that are important to you each day. To grab your free copy of Only 10s, visit www.markjsilverman.com/books Leader, It's Time to Rise! Thanks for tuning into this week's episode of The Rising Leader Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music | iHeart Radio Be sure to share your favorite episodes on social media to help me reach more listeners like you. Join me on Facebook, Twitter, YouTube, and LinkedIn. For more exclusive content and information, visit our website.