Thoughtworks Technology Podcast

Leadership is an important if often-overlooked quality in the technology industry. However, it is also a complex and multi-faceted thing: it isn't a discrete set of skills, but rather an ability to respond and adapt to the needs of a situation, team or individual. In this episode of the Technology Podcast, Ricardo Cavalcanti (Caval) and Arturo Santos from Thoughtworks Brazil join hosts Alexey Boas and Scott Shaw to discuss their experiences of leadership and offer their perspective on the value of building a diverse repertoire of leadership styles.

Design leader and Thoughtworks alumnus Emma Carter recently published her second book, DesignedUp. In it, she explains how designers can win a seat at the leadership table inside technolology organizations and become effective evangelists and advocates for good design principles and practices. In this episode of the Technology Podcast, Emma joins hosts Rebecca Parsons and Scott Shaw to discuss her new book and talks through some of the challenges designers face in even the most forward-thinking technology companies. She highlights that design is, today, far more than just UI design — it can, and should, touch many parts of an organization, ensuring that products and services are properly aligned with the aims, goals and needs of users. You can find Emma's book on Amazon: https://www.amazon.com/DesignedUp-Emma-Carter/dp/1032202017/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=&sr=

Thoughtworks recently established a new role — Chief AI Officer. Taking up the position is Mike Mason, a veteran of Thoughtworks with over 20 years at the company, in technology roles spanning developer to technology strategist and author (and occasional Technology Podcast host). Mike will help guide Thoughtworks AI strategy and ensure that we're equipped to support clients trying to leverage AI. In this episode of the Technology Podcast, Mike talks with hosts Neal Ford and Prem Chandrasekaran about his new role and explains why it's important that the company has someone leading on AI. He also discusses the hype, opportunities and risks of generative AI that — high on everyone's agenda at the moment — and explores how it might change knowledge work in general and software engineering more specifically. Listen as Mike talks through some of his own experiments with ChatGPT and offers his perspective on its likely impact on jobs in the months and years to come.

It seems obvious to say that mobile usage has grown dramatically over the last decade, but for businesses that have to move to accomodate this type of user behavior, it presents many challenges. While some have successfully gone all-in on mobile experiences, for others, trying to build effectively for multiple channels is as much an organizational challenge as it is a product one. In this episode of the Technology Podcast, hosts Scott Shaw and Birgitta Böckeler are joined by Head of Technology Alexandra Lovin and Principal Mobile Consultant Andres Kievsky to discuss the current state of play in mobile development. They discuss the challenges of scaling mobile delivery, taking in everything from addressing privacy issues to application architecture.

A changing regulatory environment has made it more important than ever for organizations to embed privacy in their data infrastructure. Doing so, however, can be complicated — that means data scientists have an vital role to play in ensuring privacy is a key concern from both a technical and commercial perspective. Thoughtworker and data scientist Katharine Jarmul is eager to help fellow data scientists master privacy principles and techniques. Her new book, Practical Data Privacy, covers everything from the fundamentals of governance and anonymization through to advanced approaches to data privacy like federated learning and encrypted computation. In this episode of the Technology Podcast, Katharine joins hosts Rebecca Parsons and Birgitta Böckeler to discuss the book and explain why data scientists need to be on the frontline in the fight for privacy. Find Practical Data Privacy on Amazon: https://www.amazon.com/Practical-Data-Privacy-Enhancing-Security/dp/1098129466

When cloud first hit the mainstream more than a decade ago, its attraction was rooted, in part, in its apparent elegance and simplicity. As it has become an established norm in the industry, such simplicity has given way to more fragmentation and complexity. The growth of "multi-cloud" and adjacent terms such as "hybrid cloud" and "poly cloud" mean that cloud is a field that needs to be sensitively navigated by technology leaders and their organizations. In this episode of the Technology Podcast, hosts Neal Ford and Prem Chandrasekaran discuss multi-cloud with Thoughtworks colleagues Rashmi Tambe and Sunit Parekh, who co-lead the Enterprise Modernization, Platforms and Cloud service line. In the episode they discuss terminology, the challenges of migrating to multiple cloud platforms, governance issues and some common antipatterns. They also offer advice for teams considering exploring the potential of multi-cloud.

Global craft marketplace Etsy has grown at an impressive rate in recent years. From 2019 to 2021 sales and revenue tripled. This growth has been enabled by a significant technology modernization project which, amazingly, was completed just weeks before the Coronavirus pandemic erupted in March 2020, the start of a period in which millions of people took to Etsy to purchase cloth face masks. Without the modernized systems and infrastructure, Etsy would have struggled to cope with consumer demand. In this episode of the Technology Podcast, Mike Mason is joined by Etsy's Chief Architect Keyur Govande, the company's former CTO Mike Fisher and Thoughtworks North America Technical Director Tim Cochran to discuss how Etsy tackled the challenge of scaling to meet the needs of its expanding market. They talk through the technical challenges and the organizational focus required to scale in a way that was sustainable for the business yet impactful for Etsy's users. Read Tim Cochran's article about evolving Etsy's culture on martinfowler.com: https://martinfowler.com/articles/bottlenecks-of-scaleups/etsy-product-delivery-culture.html ...And his piece on using the cloud to scale: https://martinfowler.com/articles/bottlenecks-of-scaleups/etsy-cloud-scale.html Learn more about Thoughtworks partnership with Etsy: https://www.thoughtworks.com/clients/retail-ecommerce/etsy-scaling

When we think about machine learning today we often think in terms of immense scale — large language models that require huge amounts of computational power, for example. But one of the most interesting innovations in machine learning right now is actually happening on a really small scale. Thanks to TinyML, models can now be run on small devices at the edge of a network. This has significant implications for the future of many different fields, from automated vehicles to security and privacy. In this episode of the Technology Podcast, hosts Scott Shaw and Rebecca Parsons are joined by Andy Nolan, Director of Emerging Technology at Thoughtworks Australia, and Matt Kelcey of Edge Impulse, to discuss what TinyML means for our understanding of machine learning as a discipline and how it could help drive innovation in the years to come.

We often describe our high-tech and digitally mediated world as "complex" but we rarely spend much time considering how that complexity can be cleverly deployed as a means of duping or manipulating us. However, trends like NFTs have brought this into clearer view. This is not to say it's a novel phenomenon — from dark patterns in UX design to pages and pages of end-user license agreements (EULAs), leveraging complexity for nefarious ends has long been an unsavory aspect of the technology industry. In this episode of the Technology Podcast, Mike Mason and Neal Ford are joined by Thoughtworks designer Kate Linton and Thoughtworks North America Head of Legal Jeremy Gordon to discuss what they describe as "the weaponization of complexity." Together, they grapple with the cynicism at the center of such activities and discuss some of the ways we can tackle it.

The Thoughtworks Technology Radar is a snapshot of technologies and practices that the company believes the industry should be interested in, based on the actual experiences of Thoughtworkers working with clients. With its first edition launched in January 2010, it is now a fixture of the Thoughtworks calendar, released twice a year in the spring and fall. Although it has been around for more than a decade, we're well aware that people have lots of questions about it. One comes up more than others: how do you actually put it together? Giving a good, short answer is difficult — for those involved, it's a long process involving various stages of writing, debate and deliberation. However, with the next edition of the Radar — volume 28 — just weeks away, we wanted to give the world an insight into how we put Technology Radar together. In this episode of the Technology Podcast, Marisa Hoenig, Perla Villareal and Camilla Crispim join host Neal Ford to discuss the work that goes into producing it and what the experience is like.