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About Watertown Regional MC Affiliating with LifePoint — “We’re trying to feel our way through the transition.” Upgrading to Meditech C/S 5.6.7 for “more functionality.” Optimization visits Establishing governance structure & processes Physician IT advisor as a “liaison” Source: Jennifer Laughlin Mueller, CIO, Watertown Regional Medical Center, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Taking over for Rich King — “Our thinking was very similar.” Pushing for an “A” The “blessing & curse” of being in consulting 7 years at UPMC IT’s role in organizational strategy Prioritization challenge for CIOs — “There’s always more work than you’ve got time.” Source: Jim Venturella, CIO, WVU Medicine, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Docs pushing for CPOE — “That tells me they’ve embraced technology” Going live with Allscripts in 2004 (pushed back by a hurricane) “Workflows have changed dramatically.” Keeping clinicians “happy” Outsourced IT department — “My job is to be CIO.” IT as a “diving buddy check” Honesty in vendor-client relationships Source: Mark Kilborn, CIO, Springhill Medical Center, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Data warehouse — “There are a lot of capabilities we haven’t fully utilized.” Self-service with advanced analytics Prioritization — “Everyone’s always balancing.” “Huge opportunity” for telemedicine Epic Care Everywhere vs state HIE — “It’s materially different on what’s being exchanged.” Being “the lead person” at WVU Source: Jim Venturella, CIO, WVU Medicine, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

About Springhill MC — “It is a competitive market.” Being a showcase for Allscripts Working with developers to “maximize efficiency” HIMSS Stage 7 — “You have to have all hands on deck.” Shared best practices Convincing docs to go electronic — “That’s a tough pill to swallow.” Source: Mark Kilborn, CIO, Springhill Medical Center, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

WVU Medicine’s journey to integration 3 hospitals on Epic, plans for 4 more Education through site visits Epic everywhere — “I definitely think this is the right strategy.” Building buy-in through communication Eye on ACOs — “The world is not stopping.” Source: Jim Venturella, CIO, WVU Medicine, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Merging 3 health systems — “It’s still a work in progress.” MU as a carrot Focus on telehealth, e-visits 3 areas of growth: construction, affiliation & acquisition Reflecting on the days of mainframe-based email Personalized care — “It’s a journey.” Source: Steve Hess, CIO, University Of Colorado Health, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Big-bang with Epic — “It’s scary. It’s big, and there’s a lot of change management.” 80/20 rule with workflow Standardized order sets across UCHealth 3 tiers of data “Analytics is a never-ending journey.” Defining data — “It’s not trivial.” Source: Steve Hess, CIO, University Of Colorado Health, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

SXSW Pediatric Health Pitch & TMC Think Tank “There are so many ideas coming at you.” Focus on portals Telehealth — “It will give us the ability to spread our wings further.” The “gotcha” with having a blank slate Health IT today — “Despite the amount of work, it’s still a lot of fun.” Source: Myra Davis, SVP & CIO, Texas Children’s Hospital, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

UCHealth’s birth in 2012 Implementing Epic & Lawson across the system A “high-level framework” for project management & governance People, process & tools “Why not Epic?” Customization vs. configuration — “Be collaborative, but get to the decision.” Source: Steve Hess, CIO, University Of Colorado Health, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.