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One of the most valuable assets CIOs can bring – especially those who have worked outside of the provider space is an understanding of “what works and what doesn’t work,” says Erik Pupo. Source: Erik Pupo, CIO, Columbia University Irving Medical Center, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

The CIO’s job isn’t to try to make every customer happy. It’s to make sure everyone’s voice is heard and their questions are answered, says Erik Pupo. Source: Erik Pupo, CIO, Columbia University Irving Medical Center, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

If healthcare is to move forward, leaders need to accept that what has been historically built is no longer what’s going to serve consumers, says Craig Richardville. Source: Health IT Influencers: Former CIO Craig Richardville, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

One of the biggest lessons Craig Richardville has learned since leaving the CIO role? The companies you’ve never heard of – and wouldn’t open your door to – maybe be the ones that can benefit your organization most. Source: Health IT Influencers: Former CIO Craig Richardville, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

For most organizations, Y2K was a “non-event.” But for Carolinas HealthCare, it helped lay the foundation for clinical transformation, says former CIO Craig Richardville, who reflects on 20 years with the organization. Source: Health IT Influencers: Former CIO Craig Richardville, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

The most frustrating thing about young entrepreneurs – an unwillingness to delve into the "complex" healthcare realm – is also the greatest area of opportunity, says CIO Darren Dworkin. Source: Darren Dworkin, CIO, Cedars-Sinai, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

One of the best pieces of advice Dana Sellers can offer to CIOs? Focus less on producing reports, and more on how to deliver “true value and insights” that will change the organization. Source: Health IT Influencers: Encore Co-founder & Former CEO Dana Sellers, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Sometimes it’s the solutions that would have otherwise been rejected right off the bat that can make the biggest impact, says CIO Darren Dworkin, who talks about how Cedars-Sinai’s Accelerator Program is driving innovation. Source: Darren Dworkin, CIO, Cedars-Sinai, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

One of the key takeaways from years of implementing EHRs? Governance isn’t merely a reporting mechanism – it’s a way of guiding a project and getting the organization on board, says Dana Sellers. Source: Health IT Influencers: Encore Co-founder & Former CEO Dana Sellers, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Although consumers have become much more comfortable with technology than in years past, there’s still an education component when it comes to managing their data, says CIO Darren Dworkin. Source: Darren Dworkin, CIO, Cedars-Sinai, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.