The CIO’s job isn’t to try to make every customer happy. It’s to make sure everyone’s voice is heard and their questions are answered, says Erik Pupo.
Source: Erik Pupo, CIO, Columbia University Irving Medical Center, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
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