

The Leadership in Insurance Podcast - Insurtech & Innovation
Alex Bond
The insurance industry gets better through sharing innovation. On the Leadership in Insurance Podcast we speak to insurance thought leaders that are changing the game. The LIIP is a podcast helping Insurance professionals, Investors and supporters learn what it takes to achieve and succeed in the global insurance industry. We specifically look at what it takes to build a modern insurance business and how great teams are built, we share their stories to educate and inspire change to help build the future of insurance. Hosted on Acast. See acast.com/privacy for more information.
Episodes
Mentioned books

Apr 20, 2022 • 48min
Collaboration, Claims & Technology : An Interview with James Benham, CEO, JBKnowledge
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by James Benham, CEO of JBKnowledge.We had a great conversation this week where we discussed a wide range of topics such as: How important do you think insurance domain knowledge is important to Insurtech businesses? Do we overplay the need for this experience when hiring? How smart compliance digitises and streamlines the compliance process As we move towards more open information sharing, how will compliance offering evolve? Do you think the general public would be surprised how manual this process is? Will the lack of industry wide collaboration hold this back? Will those who hold back their data be left behind? Does it surprise you that more investment hasn’t been made with claims tech? How far can we go with claims tech? Is the ultimate goal to have full automation on as many classes of business as possible? Do you feel there are still certain circumstances where the “white glove” approach is better even if not faster? Will claims service be an added cost of insurance – could we go that far? How much is what you do fixing vs future building? How much do you see integrating new tech vs building tech?Thank you James for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Apr 18, 2022 • 44min
Digitisation, Distribution & Tackling Adversity : An Interview with Mark Scafaro, CEO & Co-Founder, Afficiency
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Mark Scafaro, CEO and Co-Founder of Afficiency.Mark Scafaro is the CEO and co-founder of Afficiency, an insurtech transforming the end-to-end life insurance buying process and accelerating the time it takes to get applicants approved and covered. He is an entrepreneur who is passionate about overhauling the outdated life insurance process by enabling distributors and valued partners to white-label and distribute its digital life insurance products. Prior to Afficiency, Scafaro previously worked at Morgan Stanley, American Express and MetLife.We had a great conversation this week where we discussed a wide range of topics such as: The lag in distribution of embedded solutions in the life insurance space Why has this sector been so slow to digitise? What are the most common challenges you find when working with distribution partners? How can they be better set up to work with you? How are you able to offer such speed in launching new products? How much of the product design come from the carrier? How does the new product design process work when working with a carrier? Overcoming obstacles How do you personally tackle adversity? What do you look for in carrier partners? Did you or would you consider becoming a full stack insurer with an embedded distribution?Thank you Mark for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Apr 11, 2022 • 47min
Partnerships, Company Values & The Embedded Insurance Model : An Interview With Megan Bingham-Walker, CEO, Anansi
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Megan Bingham-Walker, CEO and Co-Founder of Anansi the automated insurance platform for global businesses providing seamless integration, automated claims, zero admin solutions.We had a great conversation this week where we discussed a wide range of topics such as: How claims is key to having an excellent experience in insurance Partnerships and the opportunities they offer Building a remote team The importance of having strong company values How do you look at diversity and inclusion at Anansi? Anansi’s embedded insurance modelThank you Megan for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Apr 6, 2022 • 46min
Culture, Partnerships & Redefining the MGA model : An Interview with Alex Maffeo, CEO, Boost
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Alex Maffeo CEO of Boost. Boost powers digital insurance programs for innovators across all industries. Their customers are leading technology companies and game changing startups that want to offer white-labeled insurance products tailored to their users’ needs. Their infrastructure-as-a-service (“IaaS”) makes it simple to monetize the insurance vertical by packaging all the back-end components needed to build, launch, and manage a program – including ‘A’-rated paper, dedicated risk capacity, and claims administration – all powered programmatically by thier API-driven policy admin system. Technically, they're a licensed managing general agency. They're just redefining what that means.We had a great conversation this week where we discussed a wide range of topics such as: Embedded Insurance being the insurtech theme of 2022 Where have you had most success in your business? ‘Create your own’ product - what are the limitations from your capacity on what you can create? Any unusual products that you have been asked to create/develop? What is Boost’s team like? How much in-house Insurance support do you have? How do you create the right culture balance because fast moving tech and established insurance teams have a very different feel? Why do you feel now is the time when embedded solutions have exploded? Partnerships What is it about your solution that has attracted such marquee names? Alex’s investment background What’s your take on the valuations we have seen in the Insurtech space? The fall of the largest InsTech stock Are the more traditional Insurance carriers and businesses undervalued? As an insurtech veteran, what is interesting you in the space?Thank you Alex for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Apr 4, 2022 • 43min
Brokers, Benefits & Enabling Progress : An Interview with Stephen Leguillon, CEO, Seyna
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Stephen Leguillon, CEO of Seyna, the all-in-one platform for insurance brokers who provide tailored insurance products and software tools to grow brokerage businesses. We had a great conversation this week where we discussed a wide range of topics such as: How can we make sure that insurance is an enabler of progress? Seynas founding team How did you come together & what was that journey like? What problems and concerns have you noticed people have in the industry? Coming from a leadership role, where do you put your attention? We have seen a cultural shift to the value add being put on customer experience over product, have you seen this? This is a hard transition for the industry, what are the implications of that? How have you found being in this industry with a non-tech background? Traditional insurance relies on in-house software whereas many other industries are comfortable with using 3rd party software, where do you think this resistance comes from? Thank you Stephen for your time, it was great to speak to you! This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space. Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Mar 30, 2022 • 45min
Warranty, Distribution & Being Tech Forward : An Interview With Matan Slagter, CEO, Armadillo
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Matan Slagter, CEO of Armadillo, the tech-enabled, subscription-based home warranty provider for homeowners and landlords, who are pioneers in the new age of home warranty.We had a great conversation this week where we discussed a wide range of topics such as: Matan's insurance career & why warranty? Is t surprising that the warranty market has only 4% penetration when we spend an increasing amount on technology in our homes? What do you think this says about our relationship with insurance? Do we need to help people fall in love with insurance? Do they not see its value because we haven’t shown them what that truly is? Is insurance lacking clarity of message and communication? Being 'tech forward' Are you an Insurtech or something else? Armadillo's distribution model Will you narrow distribution over time? Why was now the right time to launch? How did Covid impact Armadillo's plans? How did it impact the funding round? You took on outside funding – at what stage had you taken the business before you did so?Thank you Matan for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Mar 28, 2022 • 46min
People First, Tech Driven : An Interview with Benjamin Piening, CUO, Honeycomb Insurance
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Benjamin Piening, Honeycomb Insurance's Chief Underwriting Officer. Honeycomb provide reinvented real estate insurance with better coverage in a fraction of the time at a fraction of the cost, their unique product leverages advanced Artificial Intelligence and computer-vision to completely reinvent real-estate insurance.We had a great conversation this week where we discussed a wide range of topics such as: What does being ‘People first, tech driven’ practically mean for you as Chief Underwriting Officer? Are technology and people complementing or conflicting forces? Technology helps achieve a means to an end – People breathe life into technology People are the originators of thought, ideas, innovation Are technology and people mutually exclusive? The Inspector app From an insurance perspective what’s unique about the product - or is it the delivery/tech that makes it unique? Being underwriting driven Do investors look at underwriting? Long term partnerships Why are we still operating with year to year contracts?Thank you Benjamin for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Mar 23, 2022 • 43min
Technology, Demand & Digital Solutions : An Interview with Vinodkumar Iyer, CEO, iNube
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Vinodkumar Iyer, CEO of iNube, the leading provider of digital insurance solutions for the global insurance industry.We had a great conversation this week where we discussed a wide range of topics such as: Offering a whole insurance product suite Which area has the most demand? How this has changed over the last 2 years? Has the pandemic had an impact on businesses as Insurers push for more digital solutions? How important is technology to be consumer first? How far can the technology go? Could we have a fully automated insurer? Should we? How does regulation impact your ability to innovate?Thank you Vinodkumar for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Mar 21, 2022 • 52min
Innovation, Leadership & Selling Trust : An Interview with Janthana Kaenprakhamroy, CEO, Tapoly
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Janthana Kaenprakhamroy, CEO of Tapoly.Tapoly is the award-winning Insurtech providing on-demand business insurance for SMEs and freelancers, they provide an extensive list of insurance types to cover your business for a day, a year, or anything in between as well as offering a SAAS solution for corporates wishing to rapidly deploy their own white-labelled insurance schemes.We had a great conversation this week where we discussed a wide range of topics such as: From a practical perspective is the insurance industry set up to serve small businesses? Innovation starts in leadership, how do you approach this at Tapoly? ‘Insurance as a social good?’ How important is hiring the right personality types when providing a social good and selling trust? Is there ever a clash between morals and motives in insurance? How important is it to acknowledge the needs of different personality types, more introverted people for example, when leading a team? What are the practical measures you put in place to lead and support your team in a remote setting? How does this impact the funding experience for women? Men are naturally more inclined to overestimate their projections, should we evaluate female-founded pitches in a different way? Issues around networking, inherently male dynamic, what is the knock-on impact for women? (issues around finding women outside of the network)Thank you Janthana for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.

Mar 16, 2022 • 49min
Software, Scalability and Embedded Solutions : An Interview With Simon Bentholm, CCO, Penni.io
Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Simon Bentholm, Chief Customer Officer at Penni.io. We had a great conversation this week where we discussed a wide range of topics such as: Embedded insurance being the buzz term of 2022 already How do you differentiate yourself in a market that has so much investment? Many embedded solutions appear to be built technology first Do you think this is where some of the market gaps appear? Or is it something else? What is driving the rise in embedded insurance? How much of a threat does embedded insurance pose to the traditional insurance market? How are customers are actually making decisions about purchasing insurance? How should customer journeys be done to really "embed insurance”? The solution is in scalability, and how do you create software that enables that? Thank you Simon for your time, it was great to speak to you! This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space. Our host in FinPro Director, Alex Bond Please like and subscribe if you enjoyed this podcast Hosted on Acast. See acast.com/privacy for more information.