Retail Remix

This episode is brought to you by Commerce.Brian Librach has held leadership positions at various retail brands, from Old Navy to Pacific Sunwear and Urban Outfitters. So needless to say, he’s faced his fair share of hardships and lessons learned. The one big thing he has found is that many retail leaders are “stuck halfway up the ladder.” This reality ultimately inspired him to write his book: The Retail Leader’s Roadmap. During this episode of Retail Remix, Brian shares:The big lessons he learned during his rich career in retail;What he learned from his industry peers while writing the book; andHow retail leaders can get “unstuck” and embed learning, development and inspiration into their days. RELATED LINKSLearn more about Brian LibrachConnect with Brian on LinkedInGet a copy of The Retail Leader’s Roadmap -----How to Win Customers Across Every ChannelThis guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

This episode is brought to you by Commerce.Connected TV (CTV) is becoming a central marketing and advertising channel for brands as streaming networks bolster their subscription offerings. They’re becoming a conduit for delivering engaging, personalized campaigns that drive brand awareness, product discovery, in-store traffic and conversions. Roku is helping drive this new era of shoppable content by providing the streaming devices consumers need to access content across apps and devices. Plus, through partnerships with companies like Walmart, it is helping shape the future of the category. During this episode of Retail Remix, Sarah Monahan, Roku’s Head of Verticals, shares: How the streaming wars will continue to drive the evolution of CTV; Tips to help retailers align their CTV decisions and tactics to specific business objectives and success measures; and Details on how Roku is partnering with brands, retailers and even streaming services to support innovation in CTV advertising and creative storytelling.RELATED LINKSLearn more about Roku’s Advertising servicesSee more CTV coverage on Retail TouchPointsRead the deep-dive report on CTV best practices -----How to Win Customers Across Every ChannelThis guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

Experts discuss the digital influences on the customer journey and the divide between digital and physical experiences. They explore key digital influencers, omnichannel inventory management, post-purchase experience, and the new 'battleground' at the bottom of the funnel in retail.

This episode is brought to you by Commerce.Juxtapose positions itself as a “creation-oriented investment firm,” which means their investment process is based on businesses that don’t exist yet. Focusing on industries that are under-served, Juxtapose’s team then harnesses the power of entrepreneurialism and an investment firm’s diligence to identify and invest in new business opportunities.During this week’s Retail Remix, Ben West, Partner at Juxtapose, digs into the company’s investment process and how this approach shapes his perspectives on: What makes a successful brand; How businesses should balance brand building and scaling their business; andThe state of the investment market, and what emerging consumer brands need to know.RELATED LINKSLearn more about JuxtaposeRead more about VC-related topics and trends on Retail TouchPointsRegister for the Retail Innovation Conference & Expo, taking place June 4-5 in Chicago, to explore the evolution of the customer journey. Hear from executives at Babylist, IKEA, Liquid Death, Rebecca Minkoff and more, about how they’re embracing the convergence of content, community and commerce. -----How to Win Customers Across Every ChannelThis guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

This episode is brought to you by Commerce.Four years and 200 episodes later, we’re celebrating how far the retail industry and the Retail Remix podcast have come! What better way to do that than to listen back to the conversations that sparked some of the show’s top geek-out moments?Listen to find out which guests drove some of our most thought-provoking conversations on: Omnichannel strategy;The evolution of store design;The future of digital communities; Branded content strategy; and The unique role of mobile apps. -----How to Win Customers Across Every ChannelThis guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

This episode is brought to you by Commerce.Stitch Fix has access to rich data and insights to understand consumers’ wants, needs and behaviors. Additionally, it harnesses the unique knowledge and expertise of its styling and merchandising teams to ensure it is striking the right balance between personalized service and surprise and delight. During this episode of Retail Remix, Loretta Choy, Chief Merchandising and Client Services Officer of Stitch Fix, shares how the team: Blends the traditional art of merchandising and the science of data analysis to ensure clients feel seen and understood; How the Stitch Fix Style Forecast has become a pillar of the company’s approach to service and support; andWhich trends from the Forecast will influence Stitch Fix’s merchandising decisions and even activation strategies through 2024.RELATED LINKSLearn more about Stitch FixSee the latest Stitch Fix stories on Retail TouchPointsRead key takeaways from this Retail Remix episodeGet your copy of the Style Forecast -----How to Win Customers Across Every ChannelThis guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

This episode is brought to you by Commerce.Up to 81% of consumers say they prefer to shop with brands and retailers that have both online and offline channels, according to CI&T’s latest Connected Retail Report. This data point may not be surprising most, but it’s the underpinning of a lot of new trends around how consumers browse, compare and purchase products across channels, and Melissa Minkow, the author of the report, sits down with host Alicia Esposito to dig into the key takeaways, including: Whether price-conscious consumers are willing to sacrifice their experience for a good deal; How consumers’ evolved omnichannel priorities will influence brand investments; andHow consumers want to use artificial intelligence (AI) tools to support their shopping behaviors. RELATED LINKSLearn more about CI&TDownload a copy of the 2024 Connected Retail ReportRead the article highlighting key takeawaysConnect with Melissa on Linkedin -----How to Win Customers Across Every ChannelThis guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

This episode is brought to you by Commerce.Ron Thurston turned his passion for retail into the book Retail Pride and podcast series Retail in America. Now, he's turning his learnings speaking with retail leaders, associates and emerging talent alike into a new company: OSSY. During this episode of Retail Remix, he reflects on how his career pivot over the past three years has brought him to founding OSSY. He discusses: What’s “broken” in retailers’ approach to talent acquisition and hiring; The hidden biases in the recruitment process; Why it’s time for retailers to rethink talent progression and training; and How OSSY is designed to empower emerging retail talent to take charge of their careers. RELATED LINKSConnect with Ron Thurston on LinkedInLearn more about OSSYFollow Retail Pride on InstagramListen to our previous episode with Ron -----How to Win Customers Across Every ChannelThis guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

This episode is brought to you by Commerce.Although generative AI has the power to shake up all retail functions, early use cases and success stories suggest that marketing, content and ecommerce teams have the most to gain. These teams are feeling more pressure to create relevant, impactful and on-brand content. Gen AI will allow them to accomplish all of this — and at scale. During this episode of Retail Remix, Alicia Esposito explores the opportunities for brands and retailers with Michelle Bacharach, Co-founder and CEO of FindMine. They discuss:How Gen AI can support the creative process, from ideation to execution;Tips for balancing the efficiency and automation of Gen AI with the need for creative, high-touch branded content; andHow the rise of Gen AI will influence the way brands build, empower and inspire teams across business functions.RELATED LINKSLearn more about FindMineExplore the latest in Gen AI trends and use cases on Retail TouchPointsRead our multi-part series on AI use cases -----How to Win Customers Across Every ChannelThis guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

This episode is brought to you by Commerce.Digital channels and platforms make it easier for brand leaders to create and amplify stories at scale. However, many retail executives have learned that despite its power, digital can never replace the distinct value of physical environments.That’s why brands like Adidas, Converse, The North Face and Vans have tapped Starch Creative, a creative agency that specializes in bringing compelling brands into physical spaces. During this episode of Retail Remix, CEO Brandon Ball weighs in on:How brand leaders are developing brick-and-mortar objectives and establishing measures of success;Why brick-and-mortar stores have evolved from commerce destinations into community spaces;How brands can effectively bring powerful digital stories into physical stores to create unified customer experiences.RELATED LINKSLearn more about Starch CreativeGet the latest store design news and trend articlesGet expert insights on the future of in-store innovation -----How to Win Customers Across Every ChannelThis guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.