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The Easemakers Podcast

Latest episodes

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Dec 5, 2023 • 34min

Time management and avoiding the 8 deadly time thieves with Professional Organizer Andrew Mellen

Private service professionals often feel like there aren't enough hours in a day — but are you falling victim to the 8 deadly time thieves?In this episode of the Easemakers Podcast, professional organizer and bestselling author of Unstuff Your Life and Calling Bullsh*t on Busy Andrew Mellen shares his tips for time management. Tune in to hear how you can avoid time thieves like multitasking and interruptions, Andrew's strategies for reclaiming your time, and bonus tips around staying organized in every aspect of your job.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Nov 21, 2023 • 45min

Resourcing: how to set your family office and household staff up for success, maximize your resources and ask for more with EFO Advisory Services Founder Rebecca Maguire

In 20 years of working in single family offices, EFO Advisory Services Founder Rebecca Maguire has learned that there's often a disconnect between what principals think they need and what their teams actually need to operate effectively. Many teams of private service professionals continue to take on more, operating on the brink of burnout but managing the chaos so well that their principals don't feel the pain. This is a lose, lose situation. Staff deserve support, and principals don't want to risk losing their best people. So, how do you know when your team has reached its bandwidth, and how do you ask for more resources? In this episode of the Easemakers Podcast, Rebecca digs into resourcing and operations, exploring common challenges and offering expert tips for ensuring your team has what they need to be successful. Tune in to hear the risks of operating without the proper resources, how to navigate conversations around resourcing, and how to bring plans (not problems) to your principals, and tips for setting up systems and structure for your family office and household staff from the beginning.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Nov 7, 2023 • 32min

Exploring the options for private air travel with Corporate Aviation CEO Ryan Hall

Your principal wants to trade the hassle of commercial flights for a world-class private jet experience. How do you find the right experience for their travel needs?Ryan Hall is a private aviation expert and the CEO of Corporate Aviation, a consulting firm designed to help individuals and corporations figure out the right private jet travel solution for their needs.In this episode of the Easemakers Podcast, he breaks down the advantages of buying a private plane, working with an air charter service, and owning a fraction of a private jet, and shares his tips for figuring out the right solution for any situation. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Oct 24, 2023 • 36min

The importance of an up to date home inventory — and how to create one for your household or estate with Pinventory Founder & CEO Carol Kaufman

Do you know how to create a home inventory list? Why is inventory so important — to family members, to your insurance company and to your household staff? And, what exactly needs to be included on your home inventory checklist?Years ago, Carol Kaufman learned the hard way that failing to do inventory properly can be a huge mistake — so she launched her own company to help households and estates minimize the risk of ending up in her shoes. Today, she’s the Founder and CEO of Pinventory and the consulting firm Alternatives TLC, and she's sharing her tips in this episode of the Easemakers Podcast.Tune in to hear Carol's take on why inventory is so important, the 7 types of inventory every private service professional should know, and her tips for creating a quick but comprehensive inventory for any household or estate (good news: you don’t need to write detailed descriptions of every item of personal property in the home to have a solid inventory). Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Oct 10, 2023 • 31min

Virtual personal assisting and building a remote private service business with Tara Ulrich

What are the opportunities for private service professionals who want to work from home? And, what are the challenges that come with a remote position? Tara Ulrich knows the answers to these questions firsthand. She’s spent her career as an administrative assistant, working first as a remote executive assistant for a nonprofit, then taking on a remote personal assistant job with a company that provided virtual assistant services.Now, she’s a full-time business owner. As the Founder of Timeless Virtual Assistance, she’s spent the past 8+ years handling a range of administrative tasks for clients across the country, and recently brought on her first team member. Her day can include booking travel arrangements, scheduling meetings, making phone calls to vendors, event planning, social media management, project management, calendar management and more. In a new episode of the Easemakers Podcast, Tara shares her insights on remote work, the pros and cons of working from home in private service, and her tips for building a virtual assistant business. Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Sep 26, 2023 • 45min

Managing farms, ranches and agricultural properties (and what you need to know about agricultural property tax exemption) with Director of Properties Stephanie Galetzki

Your principals come to you and say they want to buy a ranch or some kind of agricultural property, and they’d like to set it up as a business to qualify for an agricultural property tax exemption. Now what? Colorado based Director of Properties and Agricultural Manager Stephanie Galetzki has helped several families and family offices navigate the process, and in this episode of the Easemakers Podcast, she shares everything you need to know.Tune in to hear reasons to set up land for agricultural purposes and reasons not to (and what each option means for the principal's lifestyle and their property tax bill), the conversations you need to have with your principal up front, and the differences between an estate and an agricultural property when it comes to staffing, operations, and accounting for expenditures. Plus, learn how to figure out your tax laws and eligibility requirements, who can help point you in the right direction, and why it’s important to network with other farmers and local government officials.For anyone curious about managing agricultural properties, this episode is a must-listen! Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Sep 12, 2023 • 43min

Household staff compensation trends & takeaways from the 2022 Estate and Household Staff Compensation Report with Botoff Consulting Managing Principal Trish Botoff & Senior Consultant Jennifer Adams

What are the trends in household staffing salaries and compensation? How much does compensation affect tenure and turnover? Which employees are you most at risk of losing?Botoff Consulting wanted to help answer these questions, and provide data to help families and family offices recruit top private service professionals and retain their best household staff members. In 2022, they surveyed 300 families and family offices in the first compensation study in the family office world solely focused on household staff. The Estate and Household Staff Compensation Report, published by Morgan Stanley and Botoff Consulting, covers 30 positions, including estate managers, housekeepers, private chefs and more. In this episode of the Easemakers Podcast, Botoff Consulting Managing Principal Trish Botoff and Senior Consultant Jennifer Adams share how to interpret the data to make smart decisions around compensation, and dig into key takeaways around overtime, turnover, long-term incentives and more. Tune in to hear why it's important to do regular check-ins with the market, what goes into creating a compensation strategy, where certifications affect compensation in private service, and tips for estate managers advocating for compensation increases for their household staff. Check out the complimentary report and the full report at botoffconsulting.com and follow along with Botoff to be a part of future surveys.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Aug 29, 2023 • 38min

Understanding today's insurance market with Atténuer Risk Managing Principal Kate Norris

What do you need to know about today’s insurance market, and how do you decide when to submit a claim and when not to?In this episode of the Easemakers Podcast, we talk with Kate Norris, Managing Principal for the risk management firm, Atténuer Risk. Kate has spent her career in the family office world — first in wealth management, then at the Family Office Exchange.  During this conversation, she shares her tips for private service professionals, including what to consider when something goes wrong, the key factors in deciding whether you should submit a claim, common mistakes to avoid, and more. Tune in to get her tips for protecting your principals' insurability (and your own!).  Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Aug 15, 2023 • 25min

Managing wardrobes and personal styling with Natalie Decleve

How do you manage an extensive wardrobe — especially when you’re working across multiple properties? In this episode of the Easemakers Podcast, personal stylist Natalie Decleve shares her tips for private service professionals tasked with managing their principals’ wardrobes.Natalie started her career in fashion, and in 2009, started helping CEOs, celebrities and more create the perfect wardrobe. She supports her clients with everything from image consulting to closet cleanses and shopping. And, she works closely with the private service professionals who support them to manage everyday personal styling, closet organizing and wardrobe management across multiple properties.In this conversation, Natalie shares what she’s learned about how personal style affects overall wellness, as well as her tips for managing an extensive wardrobe. Tune in to hear Natalie’s tips for managing wardrobes across multiple properties, inventories, closet editing and more. Follow along with Natalie @natty_style.Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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Aug 1, 2023 • 44min

Navigating uncomfortable conversations with principals and communicating effectively with high net worth individuals with Luxury Estate Managers of Aspen President Sarah Korpela

As the President of Luxury Estate Managers of Aspen, Sarah Korpela has had countless difficult conversations with her high net worth clients. In 15 years managing high end properties in Aspen, Colorado, and now in Scottsdale, Arizona, she's learned how to manage everyone's expectations, what to do when something goes wrong, and why brutal honesty is key. In this episode of the Easemakers Podcast, Sarah shares what she's learned about navigating uncomfortable conversations with high net worth clients and building strong relationships from the beginning.  Tune in to hear the questions she asks when she starts working with a new family, the most common frustrations that principals have, and her tips for setting up strong systems of communication between private service professionals and the families they support.  Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

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