Plumbing & HVAC Hustle Podcast

On this episode of the HVAC Hustle Podcast, we’re joined by Texas from Medley to talk about how HVAC contractors can turn bad reviews into better businesses. With 2300+ five-star Google reviews, Texas breaks down the mindset behind responding to criticism, embracing transparency, and listening to your customers—especially when it’s uncomfortable.We dig into when to stand your ground, how to fix issues in real-time, and why owning your mistakes publicly can actually grow your brand.

🔴📢 Subscribe to our channel!🔗Get in touch with us: YOUTUBE DEAL - Book here for $1,000 off: https://hookagency.com/youtube-deal/I sit down with Joe Crisara from Service MVP to break down the exact words and strategies that help home service pros close more deals. We cover:✅ “What should we do?” – A simple phrase that boosts close rates✅ Friction creates traction – Why a little tension actually helps customers commit✅ Marketing & sales alignment – Making sure your ads match what your team actually saysJoe has trained some of the top closers in the industry, and his methods work. If you're in HVAC, plumbing, or home services, you don’t want to miss this one.📖 Get Joe’s book for free: book.servicemvp.com🎓 Learn more from Joe: servicemvp.comOur Website: https://hookagency.com/Connect with Tim on FaceBook: https://www.facebook.com/invigoratedOur meme page: https://www.instagram.com/roofermemes/DIY Website / SEO guide: https://youtube.com/playlist?list=PLaGuWc-oMSAr_vhmT-TgFkLYyC0Uikmcf&si=8-ocEQ9G5Xw2vznR#roofing #roofingcontractor #roofingmarketing #marketing #contractor #homeservices #hvac #plumbing #contractorindustry #constructionindustry #homeservicesbusiness #businessgrowth

Gene Slade is no stranger to controversy—he responds to the internet memes about him, addresses his haters head-on, and reveals why he's one of the most polarizing figures in the HVAC industry. But is he a villain or a genius? 🤔 Watch as he shares his unfiltered thoughts on success, the trade industry, and why he thrives on being hated. Don’t miss this raw and unfiltered conversation!0:00 - Intro / Gene's Back Story2:45 - Gene on Social Media Haters8:56 - Gene's HOT Takes14:15 - Is Gene Controversial for Engagement?16:30 - Hate in FaceBook Groups23:37 - Gene Talks on Thomas Pears25:35 - What Gene Says to the Haters27:20 - LIVE Reacting to Gene Memes30:20 - Are Your Sales Strategies Ethical?33:25 - How Others View You vs You View Yourself38:19 - Is Gene Slade a Villain or Genius?

Marcus Sheridan, founder of River Pools and author of 'They Ask You Answer', dives into the crucial concept of price transparency in home services. He reveals how displaying clear pricing information not only builds customer trust but also drives business growth. Sheridan emphasizes the importance of self-service tools like pricing estimators and video content in enhancing engagement and lead generation. He advocates for innovative communication strategies that help home service companies stand out by treating customers with fairness and openness.

I sat down with Stephanie Allen from AirWorks Solutions about how to create real community connections that drive business growth. Stephanie shares her insights on networking, branding, and leveraging local relationships to build trust and long-term success. Learn how to make your brand the go-to in your community!Learn more about Stephanie at:📍 AirWorks Solutions: https://airworkssolutions.com/📍 Fuel the Trades: https://fuelthetrades.com/

Learn more about Chris Lee at; https://gonextlevelpros.com/home-6412Subscribe to our page for more home services content / resources. Book a call with us: http://calendly.com/sydneeolsen/30minOur Website: https://hookagency.com/Connect with Tim on FaceBook: https://www.facebook.com/invigoratedOur meme page: https://www.instagram.com/roofermemes/DIY Website / SEO guide: https://youtube.com/playlist?list=PLaGuWc-oMSAr_vhmT-TgFkLYyC0Uikmcf&si=8-ocEQ9G5Xw2vznR#roofing #roofingcontractor #roofingmarketing #marketing #contractor #homeservices #hvac #plumbing #contractorindustry #constructionindustry #homeservicesbusiness #businessgrowth

Are you an independent HVAC business or entrepreneur trying to compete with the big players in the e-commerce space? In this podcast, we break down the strategies, tools, and insider secrets to help you thrive in the digital marketplace.Subscribe to our page for more home services content / resources. Book a call with us: http://calendly.com/sydneeolsen/30minOur Website: https://hookagency.com/Connect with Tim on FaceBook: https://www.facebook.com/invigoratedOur meme page: https://www.instagram.com/roofermemes/DIY Website / SEO guide: https://youtube.com/playlist?list=PLaGuWc-oMSAr_vhmT-TgFkLYyC0Uikmcf&si=8-ocEQ9G5Xw2vznR#roofing #roofingcontractor #roofingmarketing #marketing #contractor #homeservices #hvac #plumbing #contractorindustry #constructionindustry #homeservicesbusiness #businessgrowth

Should HVAC companies display their pricing online? The debate has been going on for years, but in this episode, we break down why it’s a smart move and how to do it effectively without hurting your sales or profit margins.🔹 Many HVAC businesses fear that listing prices will drive customers away or give competitors an edge. But the reality? Transparency builds trust—and trust drives sales! We’ll cover the biggest myths about online pricing, the right way to approach it, and how it can actually help you attract more qualified leads.Subscribe to our page for more home services content / resources. Book a call with us: http://calendly.com/sydneeolsen/30minOur Website: https://hookagency.com/Connect with Tim on FaceBook: https://www.facebook.com/invigoratedOur meme page: https://www.instagram.com/roofermemes/DIY Website / SEO guide: https://youtube.com/playlist?list=PLaGuWc-oMSAr_vhmT-TgFkLYyC0Uikmcf&si=8-ocEQ9G5Xw2vznR#roofing #roofingcontractor #roofingmarketing #marketing #contractor #homeservices #hvac #plumbing #contractorindustry #constructionindustry #homeservicesbusiness #businessgrowth

Trent Lowenstein, the innovative owner of Vector Home Services and founder of GodMode Consulting, shares insights on treating business like a video game. He discusses the importance of understanding business metrics like profit-loss statements as scoreboards. Trent dives into sales strategies, role-playing to connect with customers better. He also tackles the nuances of social anxiety in professional settings and explores simulation theory, suggesting our lives might be like a game where trust is crucial in service industries.

Roland Littenberg, Co-founder of Housecall Pro, shares his expertise in innovating financial workflows for home service businesses. He dives into the transformative power of AI in streamlining operations and optimizing technician assignments. Roland highlights trends in the HVAC and plumbing sectors, emphasizing the need for skilled workers and integrated software solutions. He discusses the importance of user-friendly online booking and innovative financing options. Additionally, he sheds light on enhancing customer engagement through e-commerce innovations and technology-driven services.