

Plumbing & HVAC Hustle Podcast
HookAgency.com
Guests on leadership, sales, and marketing. HVAC and Plumbing podcast for the growth-mode HVAC and Plumbing business owners, leaders and business development teams.
Episodes
Mentioned books

Nov 19, 2025 • 49min
19 Year Old Sells $2M First Year in HVAC
19-year-old phenom Jason Melendez Jr. (Legend Air, Dallas) breaks down the five-step sales system that drove $2M in his first year—and how he’s gunning for $5M next year. He talks service-first selling, the “pullback/takeaway,” momentum resets, and making HVAC fixes understandable with kid-level analogies. Guest links: Legend Air (legendairtx.com) and Jason’s LinkedIn (see profile below). Guest: Jason Melendez Jr., Legend Air — LinkedIn profile (search “Jason Melendez – Aubrey, TX”) and company site: legendairtx.com. (Company pages corroborate Legend Air ownership/family business.) LinkedIn+1What you’ll learnThe 5 steps: identify problem → make customer aware → stimulate pain → present options → ask for the sale (without sounding salesy). The “pullback/takeaway” that lowers resistance and increases trust. Service-first mindset (and faith/family anchor) that keeps ethics front and center—even on commission. Turning tough weeks around with momentum “resets” you can do in the truck. Explaining HVAC like a 5-year-old could get it—so customers decide fast and feel good. Shoutouts: Sales mentor Devon Murphy (Reignite Sales)—on-site coaching & call-by-call support. (Industry refs: Reignite Sales & author page) LinkedIn+1Subscribe for more no-BS growth tactics for home service pros.

Nov 5, 2025 • 33min
Small vs. Big Markets: Benefits & Drawbacks for HVAC & Plumbing (Brandon Brown)
From $0 to a market leader in an ~80k city: Brandon Brown (Brown’s Heating, Air, Plumbing & Electrical) breaks down winning in tight markets, getting out of the truck after 12 years, retaining techs with culture (paid birthday off, real appreciation days), and building community ties that compound referrals. We dig into pricing discipline, adding trades the right way, and recruiting from trade schools & farm kids for grit. Guest: Brandon Brown — Brown’s Heating, Air, Plumbing & Electrical (Lynchburg, VA): brownsheatingair.com Brown's Heating Air Plumbing Electrical | Book: Cool Success: Navigating the Highs and Lows of HVAC & Life (Amazon) If you’re a home-service owner with real wins (not just theory), apply to be on the show at Hook Agency.What you’ll learn:Why 80k–100k “cluster markets” beat mega-metros for brand diffusion and CAC efficiency The moment Brandon left the field (family > phone ringing 24/7) and how he scaled ops with a 30-day trial ramp Culture moves that keep techs from jumping for +$5/hr (paid birthday off, shut-down appreciation days, Dirty Santa) Community flywheel: giveaways, trade-school pipelines, nonprofit visibility that drives membership wins

Oct 29, 2025 • 35min
$8M Plumber on Handling Plumbing Sales Pricing Objections w/ Jeff Cronin
Homeowners push on price. Pros protect position. In this Plumbing Hustle episode, Jeff Cronin who sold $8.8M in one year breaks down how to neutralize price objections without discounting, anchor with commitments, and close with financing like a pro. We cover: qualifying for trust, future pacing timelines, dismantling “3 bids,” and the Duck-Duck-Goose mindset for breaking a slump. Guest: Jeff Cronin — Prime Time Consulting → https://primetimeconsulting.net Why watch: Protect your price, present with commitments + financing, and stop selling from your own wallet.

Oct 22, 2025 • 34min
Succession Planning in a Plumbing Company (w/ Mike Prencavage, The Family Plumber)

Oct 15, 2025 • 35min
Lessons Going from Plumber to Sales Manager (Mike Braun)
From gutter company exit to building a high-performance plumbing team, Mike Braun (Plumbing Director at Randy’s Electric & Plumbing) breaks down the mindset, routines, and processes that turn techs into top producers and salespeople into effective managers. We cover confidence on the call, re-engagement tactics, feedback loops, and leading with consistency.

Oct 8, 2025 • 58min
How to Start a Plumbing Company + Get it To $1M
Want to take your plumbing/HVAC startup from $300k–$500k to $1M+? Tim Brown sits down with Mitch Smedley (Smedley Plumbing) to break down the playbook: three-option pricing, frictionless payments, 10,000-hour tech guarantee, community “Family First” days, and YouTube + SEO tactics that compound growth. You’ll hear why to use AI for production—but never replace the customer intake—and how to turn every job into five-star review flywheels. Watch for concrete scripts, pages to build, and where to invest first to dominate local search and social. Subscribe for more home-service growth ops.

Oct 1, 2025 • 47min
Laura Kelly Shares 7 Keys to a Kickass Culture.
Home service leaders: want higher retention, stronger leadership, and a culture that actually wins? Laura Kelly (Clover Growth Partners) joins Tim Brown to break down transparent systems, solution-oriented surveys, daily EOD check-ins, the DP (Daily Progress) report, and SOPs via Loom. We also cover mental fitness (walks, priming, loving-kindness), scaling psychology vs. strategy, and the “3 Promises” that keep A-players for years. Watch for tactical frameworks you can deploy this week to boost revenue, profit, and quality of life—without losing control. Call to action: Comment your next culture move and grab the survey prompt template in the description.Laura Kelly links:https://growwithclover.com/https://www.instagram.com/the.laura.kelly/?hl=en

Sep 24, 2025 • 30min
First 5 Priorities Doubling a Small Plumbing Biz w/ Nicholas Sambrick
Plumbing owner Nick Sambrick (Revelation Plumbing – Pittsburgh, PA) shares the exact priorities that helped him double year after year: learn faster than the business grows, define (and fire) the wrong customer, align tech incentives without nuking margin, make service wildly profitable, and price with gross profit first. We also hit CAC:LTV, option pricing, and why you should market harder when you’re busy.Guest – Nick SambrickFacebook & YouTube: @RevelationPlumbing Company: Revelation Plumbing (Pittsburgh, PA)What you’ll learn:- The 5 priorities to go from $1M → $2M- Avatar shift: landlords → homeowner service- Performance pay that protects profit- Service tickets from $300 → $1,200 with options & education- Pricing off gross profit, not revenue

Sep 17, 2025 • 39min
Don't Scale Chaos: A Clear Path to $10M /w Chuck Staszkiewicz
Interested in working with a niched Google Specialized Marketing Team?YOUTUBE DEAL - Book here for $1,000 off: https://hookagency.com/youtube-deal/Most home service owners plateau because they try to scale chaos instead of systems. In this episode, Chuck Staszkiewicz breaks down the mindsets, cadence, and leadership frameworks that actually move an HVAC/plumbing company from $5–$7M moguls to a clean path to $10M—without burning out your team. We cover letting go vs. micromanaging, the 1-3-1 decision method, running a monthly Shareholder Day, and how to avoid chasing shiny playbooks. If you’re stuck in field fires and Facebook group advice, this will reset your operating system.Our Website: https://hookagency.com/Connect with Tim on FaceBook: https://www.facebook.com/invigoratedOur meme page: https://www.instagram.com/roofermemes/DIY Website / SEO guide: https://youtube.com/playlist?list=PLaGuWc-oMSAr_vhmT-TgFkLYyC0Uikmcf&si=8-ocEQ9G5Xw2vznR

Sep 10, 2025 • 36min
Growing an HVAC Company on TikTok w/ Derek Cormier
HVAC owner Derek Cormier (Climate Experts) breaks down how entertainment-first short-form content drives real business: recruiting, sales, and brand trust. We cover AI workflows (Zapier → OpenAI), TikTok hooks, personal vs. company pages, TBO (Total Brand Optimization), and why “fun + thorough” beats cookie-cutter posts. If you market plumbing/HVAC/electrical, this playbook will help you grow faster and hire better.What you’ll learn:- Entertainment → education → conversion content ladder- Personal branding that recruits A-players (60%+ of applicants from social)- Local list building for AEO/AI search wins- AI tools to buy back time and boost output


