From family legacy to explosive HVAC growth, Jay and Amanda Mahaffey of Tuck & Howell reveal how they grew from $4M to $14M+ at 15% net profit—without losing their minds (or marriage). In this raw, real, and refreshingly honest conversation, we unpack:
• Why their “Fab Five” method fuels focus
• The massive risks they took to save a legacy business
• Rebuilding operations, marketing, and culture—fast
• Key hires, painful lessons, and big wins
• How they’re using data to fix conversion leaks
• Their favorite reports and strategies inside ServiceTitan
Perfect for any HVAC or home service business owner ready to scale fast (without breaking everything).
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