Hospitality Daily Podcast

Leigh Silkunas, Founder and CEO of 1AX Consulting, reveals how hotels can become culturally relevant and attract guests by aligning with current trends. She discusses the impact of Taylor Swift's tour and 'set jetting,' where travelers visit popular TV show locations. Practical strategies, like themed promotions and using tools like Google Trends, are shared to enhance marketing efforts. Leigh emphasizes the need for targeted digital marketing and community engagement to connect with diverse audiences in the hospitality sector.

Leigh Silkunas, the Founder and CEO of 1AX Consulting, shares her journey from a childhood love of hospitality to a successful career in digital marketing. She emphasizes the importance of mentorship and seizing growth opportunities. Leigh discusses her career transition from revenue management to consulting, and how vibrant networking can lead to transformative moments. With insights on modern marketing strategies, she inspires listeners to build solid operational foundations and embrace change in the evolving hospitality landscape.

Sloan Dean, the CEO of Remington Hospitality, delves into how AI and automation are reshaping the hotel industry. He discusses the shifting roles in revenue management, emphasizing the need for a human touch in guest services amid technological shifts. Dean also highlights the slow adoption of innovations and the importance of strong partnerships with tech providers. He encourages learning from other industries to enhance efficiency and spark creativity in hospitality.

Sloan Dean, CEO of Remington Hospitality and a passionate advocate for modern workplace culture, discusses how to attract Millennials and Gen Z to the hospitality sector. He emphasizes the importance of work-life balance and transparency in adapting to new workforce expectations. Sloan shares innovative benefits like unlimited vacation and paid parental leave. He also highlights a mentorship program designed to support first-time managers, fostering loyalty and continuous career growth within the company.

Sloan Dean, CEO of Remington Hospitality, is a advocates for a people-first approach in the hospitality industry. He reveals the secrets to fostering strong human connections that elevate guest experiences. Dean emphasizes smart growth over rapid scaling, discussing the necessity of a supportive culture and exceptional employee engagement. He also highlights the importance of efficiency in labor management and the dining experience, showing how investing in people can lead to longstanding success in the hospitality sector.

In this episode, Kara Bartelt, General Manager at The Hoxton, Downtown LA, shares insights on the role of hotels in urban revitalization, the challenges and opportunities in the hospitality industry today, and the importance of community engagement.Learn more about Hotel Caring from the California Hotel & Lodging Association (CHLA).Also, see these other episodes with Kara:Engineering Training & MentorshipHow Buildings Shape Hospitality: Lessons from a Yale-Trained Architect-Turned-Hotel GMRevitalizing Places: How Hospitality Can Be A Catalyst for Community Change A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Donte P. Johnson, an experienced hospitality professional and co-author of 'Impact Hospitality,' teams up with Jason Bass, an expert in events and programming, to discuss community-driven approaches in the hotel industry. They emphasize the importance of building authentic connections and a welcoming culture. Highlighting their journey, they explore challenges in adopting innovative strategies and the role of adaptation in hospitality practices. Their insights underscore the business benefits of investing in community and creating inclusive environments.

In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares insights on the essence of hospitality, the difference between service and hospitality, and how the industry might evolve in our increasingly digital world. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares why he's so excited about shaping the future of culinary and hospitality education. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares insights from his 12-year journey leading workplace programs at Google and how he applied his hospitality background to transform Google's workplace experience. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands