Hospitality Daily Podcast

Josiah Mackenzie
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May 16, 2025 • 6min

Sneak Peek: Creating a Modular Tropical Landscape Resort in the U.S. - Ben Wolff

In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi, shares a preview into his next big move: developing a tropical landscape resort in South Florida.Connect with Ben:LinkedInTwitter (@UniqueStaysGuy)Instagram (@IAmBenWolff)NewsletterSee our other episodes with Ben: Why Most Hotels Fail at Social Media (And How to Get It Right) Unleash Your Inner Creative: How Hospitality Leaders Can Build Something MeaningfulWhy Today's Guests Want to Be Participants, Not ObserversThe Hidden Cost of Playing It Safe: Why Hospitality Leaders Must Innovate NowHow We're Scaling Innovation and Investment from Short-Term Rentals to Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 15, 2025 • 7min

The Reality of Group Business & Events - Ben Wolff

In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi, shares his experiences with engaging groups and events in the hospitality industry.Connect with Ben:LinkedInTwitter (@UniqueStaysGuy)Instagram (@IAmBenWolff)NewsletterSee our other episodes with Ben: Why Most Hotels Fail at Social Media (And How to Get It Right) Unleash Your Inner Creative: How Hospitality Leaders Can Build Something MeaningfulWhy Today's Guests Want to Be Participants, Not ObserversThe Hidden Cost of Playing It Safe: Why Hospitality Leaders Must Innovate NowHow We're Scaling Innovation and Investment from Short-Term Rentals to Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 14, 2025 • 9min

The Hidden Cost of Playing It Safe: Why Hospitality Leaders Must Innovate Now - Ben Wolff

In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi, shares insights on the structural barriers holding back innovation in the hospitality industry and how unique properties are outperforming others in the market.Connect with Ben:LinkedInTwitter (@UniqueStaysGuy)Instagram (@IAmBenWolff)NewsletterSee our other episodes with Ben: Why Most Hotels Fail at Social Media (And How to Get It Right) How We're Scaling Innovation and Investment from Short-Term Rentals to Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 13, 2025 • 6min

Why Today's Guests Want to Be Participants, Not Observers - Ben Wolff

In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi, shares insights on the evolving expectations of today's travelers and how creating immersive, participatory experiences can lead to deeper emotional connections and memorable guest experiences.View Ben's post on LinkedIn about thisConnect with Ben:LinkedInTwitter (@UniqueStaysGuy)Instagram (@IAmBenWolff)NewsletterSee our other episodes with Ben: Why Most Hotels Fail at Social Media (And How to Get It Right) How We're Scaling Innovation and Investment from Short-Term Rentals to Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 12, 2025 • 5min

Unleash Your Inner Creative: How Hospitality Leaders Can Build Something Meaningful - Ben Wolff

In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi, shares his journey of discovering creativity in hotel development and why he views it as an artistic act, not just a business endeavor.Connect with Ben:LinkedInTwitter (@UniqueStaysGuy)Instagram (@IAmBenWolff)NewsletterSee our other episodes with Ben: Why Most Hotels Fail at Social Media (And How to Get It Right) How We're Scaling Innovation and Investment from Short-Term Rentals to Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 11, 2025 • 9min

From Overdrive to Reset: How Hospitality Leaders Can Stay in the Game - Ben Wolff

In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi, shares his insights on staying resilient in the hospitality industry and the importance of recovery for long-term success.Connect with Ben:LinkedInTwitter (@UniqueStaysGuy)Instagram (@IAmBenWolff)NewsletterSee our other episodes with Ben: Why Most Hotels Fail at Social Media (And How to Get It Right) How We're Scaling Innovation and Investment from Short-Term Rentals to Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 10, 2025 • 11min

Why Most Hotels Fail at Social Media (And How to Get It Right) - Ben Wolff

In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi, shares how his team has proven that social media can drive real results for traditional hotels and the surprising attribution gap they uncovered by just asking guests how they found them.Connect with Ben:LinkedInTwitter (@UniqueStaysGuy)Instagram (@IAmBenWolff)NewsletterSee our earlier episode with Ben: How We're Scaling Innovation and Investment from Short-Term Rentals to Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 9, 2025 • 9min

What 80 Years of Hotel Performance Tells Us About 2025’s Biggest Challenges - Robert Mandelbaum

In this episode, Robert Mandelbaum, Research Director at CBRE Hotels, shares insights backed by over 80 years of hotel performance data, discussing shifting guest behaviors, the evolution of service expectations, and the critical importance of understanding the real drivers of hotel success.See the rest of our series with Robert:Meet Robert Mandelbaum: The Man Who Turns P&Ls into PlaybooksUnderstand Your P&L to Boost Profits and Accelerate Your CareerProfit Margins Under Pressure: How Smart Hoteliers Think About ProfitabilityThe #1 Expense You Can Control in HospitalityWhy Luxury Hotels Thrive and Economy Hotels Struggle A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 8, 2025 • 7min

Why Luxury Hotels Thrive and Economy Hotels Struggle - Robert Mandelbaum

In this episode, Robert Mandelbaum, Research Director at CBRE Hotels, shares insights on maintaining profitability in the hotel industry when revenue growth slows, highlighting the performance differences between luxury and economy hotels and the impact of location and operating models.Also see:Meet Robert Mandelbaum: The Man Who Turns P&Ls into PlaybooksUnderstand Your P&L to Boost Profits and Accelerate Your Career A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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May 7, 2025 • 8min

The #1 Expense You Can Control in Hospitality - Robert Mandelbaum

Discover how to take charge of labor costs in hospitality, with strategies for optimizing staffing and leveraging technology to enhance guest experience. Uncover the shift towards technology over human interaction among travelers, and the importance of fostering teamwork to adapt to these changing preferences. Gain valuable insights into effectively managing what you can control for better results in the hotel business.

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