In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi, shares insights on the evolving expectations of today's travelers and how creating immersive, participatory experiences can lead to deeper emotional connections and memorable guest experiences.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Why Today's Guests Want to Be Participants, Not Observers - Ben Wolff