Hospitality Daily Podcast

In this episode, Kathy Sue McGuire, President and CEO of Sustainable Hospitality Solutions, shares insights on how sustainability can be a smart business strategy for hotels, helping them cut costs, grow revenue, and engage their teams.(00:00) Introduction to Kathy Sue McGuire(01:18) Kathy's journey into sustainability(03:21) Current challenges in the hotel industry(04:31) Case study: Saving on trash bags(05:44) Case study: Switching to toiletries dispensers(07:10) Kathy's early experiences with sustainability(10:17) Sustainability as good business practice(13:25) Case study: Reducing plastic disposables(14:55) Increasing revenue through sustainability(17:30) Employee engagement through sustainability(21:07) Getting started with sustainability in hotels(24:03) Creating a green team and assessment(26:15) Green Key certification processMore mentions:American Hotel and Lodging Association (AHLA)Green Key Global ProgramSustainable Hospitality SolutionsSustainable Hospitality Training A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Josiah Mackenzie, founder of Hospitality Daily and Head of Marketing at Actabl, shares more takeaways from the recent Hunter Hotel Investment Conference, highlighting the opportunity in hotel operations today.Also check out: Control What You Can: How Top Hoteliers Are Navigating Chaos in 2025 (Hunter Hotel Investment Conference Insights) A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Josiah Mackenzie, founder of Hospitality Daily and Head of Marketing at Actabl, shares takeaways from the recent Hunter Hotel Investment Conference, with insights on the economic environment in 2025 and strategies for hotel owners and operators to thrive:(00:00) Introduction and conference overview(00:21) Changes in hotel investment conversations over the years(00:42) Economic uncertainty in 2025(01:04) Chaos and volatility in the market(01:47) Key takeaways from the opening panel of Hunter(02:09) Importance of understanding the economy for hospitality professionals(02:52) Focus on controllable factors for success(03:12) Long-term opportunities in hospitality(03:44) Expense growth vs. revenue growth(04:15) Maximizing revenue and profits(04:46) Importance of profits in hospitality(05:08) Persistent inflation and its impactAlso see:Why Real-Time Operations Will Define Success in Hospitality - Josiah Mackenzie & Wil SlickersThe Money Behind the Magic: A Different Take on Hospitality - Josiah MackenziePersonal News + Changes Coming to Hospitality Daily - Josiah MackenzieHow Focusing on Operations Drove Demand and Revenue for Me as a Hotel Group Commercial Leader - Adele GutmanThe Secret to Profit and Guest Satisfaction? Clarity in Leadership - Leanne Harwood, IHGWhy The Hotel Industry is at a Pivotal Moment - Zach Demuth, JLL A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Sara Masterson, President of Olympia Hospitality, shares what photography taught her with our host, Nancy Mendelson.More with Sara:Learning, Leading, and Letting Go: Sara Masterson’s Approach to Hospitality LeadershipWhy Staying in One Company Can Actually Accelerate Your Hospitality CareerMastering Hotel Onboarding: Olympia’s People-First Strategy for Seamless Transitions A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Sara Masterson, President of Olympia Hospitality, shares what we can all learn about campus hospitality with our host, Nancy Mendelson.More with Sara:Learning, Leading, and Letting Go: Sara Masterson’s Approach to Hospitality LeadershipWhy Staying in One Company Can Actually Accelerate Your Hospitality CareerMastering Hotel Onboarding: Olympia’s People-First Strategy for Seamless Transitions A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Sara Masterson, President of Olympia Hospitality, shares what she's learned about the value of tenure with our host and career correspondent, Nancy Mendelson. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Sara Masterson, President of Olympia Hospitality, shares her insights on growth and leadership with our host and career correspondent, Nancy Mendelson. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Sara Masterson, President of Olympia Hospitality, shares insights into the process of onboarding new hotels and the importance of culture in hotel management with our host, Nancy Mendelson. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Josiah Mackenzie and Wil Slickers discuss the major shifts happening in the hotel industry now, the importance of real-time data, and innovative strategies for improving operations and profitability.(00:31) Josiah's recent career change(02:00) Building Hospitality Daily and market research(03:03) Challenges in the hotel industry(04:25) The shift towards operational efficiency(05:07) Future of the hotel and hospitality landscape(06:02) Moving beyond traditional metrics(07:06) Importance of profitability in hospitality(08:19) Real-time operations and data(10:50) Technology and data integration challenges(12:20) Steps for implementing new technology(14:27) High leverage points in operations(16:21) Staffing models(19:22) Diversifying revenue streamsThis is just an excerpt of the conversation Josiah and Wil had. Listen to the full episode on Slick Talk: Apple Podcasts, Spotify, or YouTube A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In a fascinating conversation, Susie Arnett, a hospitality leader with extensive expertise in wellness, delves into the rich history of spas, particularly the communal hammams of Istanbul and ancient Greece. She highlights the shift from social bonding to solitary spa experiences in modern culture and discusses the detrimental effects on loneliness. Susie advocates for rejuvenating community interactions within wellness facilities, emphasizing that enhancing social connections can significantly improve relaxation and guest satisfaction.