

Hospitality Daily Podcast
Josiah Mackenzie
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Episodes
Mentioned books

Feb 14, 2023 • 3min
Sharing light & love - Marlon Smith, Hotel Enso
Today Marlon Smith, General Manager of Hotel Enso, explains why he loves hospitality and engaging with his community. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 13, 2023 • 4min
Know thyself…better than Spotify, Netflix, and Google do - Raul Moronta, Remington Hotels
In this episode, Raul Moronta, CCO at Remington Hotels, explains the key to effective hospitality leadership in an increasingly technology-driven world. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 9, 2023 • 8min
Engaging guests through activities, events & community partners - Jeanne Hizon & Marlon Smith, Hotel Enso
In this episode, Jeanne Hizon, Director of Sales, and Marlon Smith, General Manager at Kimpton's Hotel Enso in San Francisco, explain how they're engaging guests through community partnerships. Follow Jeanne on LinkedInFollow Marlon on LinkedInLearn more about Hotel EnsoA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 8, 2023 • 4min
Focus on your neighborhood - Jeanne Hizon, Hotel Enso
In this episode, Jeanne Hizon, Director of Sales at Kimpton's Hotel Enso in San Francisco, explains why focusing on your neighborhood not only unlocks opportunities for providing hospitality - but can help you grow. Follow Jeanne on LinkedInLearn more about Hotel EnsoA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 7, 2023 • 8min
We are ambassadors - Marlon Smith, Hotel Enso
Marlon Smith is the general manager of the new Hotel Enso from Kimpton Hotels in San Francisco. In this episode, he talks about the opportunity we have to represent our cities and neighborhoods, what exceptional hospitality looks like, and how to hire people to provide great hospitality.Follow Marlon on LinkedInLearn more about Hotel EnsoA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 6, 2023 • 4min
The details will make or break a guest stay - Brian Proctor, Leeds Hospitality
Brian Proctor is a fun and insightful hotelier to follow on LinkedIn. He was formerly an operations leader at Starwood, Evolution Hospitality and then BridgeStreet - where he was Chief Operating Officer - before he founded Leeds Hospitality Group. In this episode, you'll hear what he's learned about getting the details right, as well as his recent hunt for the perfect hotel shower.Follow Brian on LinkedInListen to Brian's podcast, Tuesday's ThanksA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 3, 2023 • 3min
Creating an “MVP” of a new hospitality concept - Britt Morgan-Saks, The June
So many people with a fresh vision for hospitality get hung up on getting everything perfect and figured out before they do anything. They end up doing nothing and the world is worse off because of that.That’s not Britt Morgan-Saks.We heard from Britt earlier this week about what she learned about hospitality from NYC nightlife as well as her move to Florida.Today, I want you to listen to how she tested her concept for The June by hosting an event in her own home for 150 people.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 2, 2023 • 5min
Creating spaces for connection - Britt Morgan-Saks, The June
Britt Morgan-Saks recently moved from New York to Florida to launch and scale The June, a soon-to-be-launched private members club designed to provide a more modern, inclusive experience of belonging in emerging gateway cities.In today’s episode, Britt shares what this move taught her about providing hospitality.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 1, 2023 • 6min
Lessons for hospitality from NYC nightlife - Britt Morgan-Saks, The June
Britt Morgan-Saks is the founder of The June and started her career working for Amy Sacco, creator and owner of the legendary Bungalow 8 in New York. In this episode, Britt explains what she learned from Amy and this experience - and how it can guide the way we think about providing hospitality today. Follow Britt on LinkedInA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Feb 1, 2023 • 7min
How to innovate and prepare for the future - David Sax
David Sax is the author of The Future is Analog, and in this episode, we speak about what we can do to innovate today and prepare for the future. I also encourage you to read the feature article: The future of hospitality is analogA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands


