

The Human Centered Design Podcast (Premium)
This is HCD
This is HCD: The Podcast for Human-Centered Design EnthusiastsWelcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion.Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it means to excel in human-centered design, offering insights, skills, and perspectives to elevate your practice.Whether you’re a seasoned professional or just beginning your journey, This is HCD is your destination for actionable ideas and inspiration to drive meaningful change through intentional design.Join our growing, ethically conscious design community—connect, learn, and get involved. Together, we’re building a private LinkedIn-style network for human-centered designers ready to make an impact.Tune in, get inspired, and shape the future with This is HCD!
Episodes
Mentioned books

Jan 17, 2023 • 1h 6min
Dr. Melvin Vopson 'The environmental weight of data'
Dr Melvin Vopson is a truly fascinating character and deep thinker. A physicist, he is the proposer of the mass-energy-information equivalence principle, has identified a technological singularity called the Information Catastrophe and has discovered the second law of information dynamics. Melvin is the co-founder and Chief Scientific Officer of the world's first Information Physics Institute. His current scientific interests revolve around theoretical and experimental studies involving all aspects of information physics. I started by asking Melvin about his theory that information has its own weight, a weight independent of the device it is stored on.

7 snips
Jan 16, 2023 • 48min
Karel Vredenburg 'The evolution of Design at IBM plus the Future of Design education'
I caught up with Karel Vredenburg, Karel is currently IBM Global Vice President, Client Insights and Research and responsible for leading the company’s global team of researchers and the insights they provide to product, services, and executive teams.Karel joined IBM in 1988 after having done graduate studies, research, and teaching at the University of Toronto. He introduced User-Centered Design at IBM in 1993 and assumed a company-wide role in 1995 leading IBM's community of designers, leading the development of design methods, languages, and technologies, and leading the design of the commercialization of the IBM Watson. In 2013, Karel help found a new IBM Design program together with General Manager of Design, Phil Gilbert, and IBM Fellow, Charlie Hill. Karel personally introduced the new design program which included Enterprise Design Thinking to IBM product development laboratories worldwide and introduced a tailored version of it to IBM consulting services and technology services organizations worldwide from 2014 through 2016. He next focused on the development and activation of Enterprise Design Thinking for client facing professionals worldwide and rolled that to IBM’s top client accounts in 2017 and 2018. He has also conducted workshops with the c-suite and senior executive teams of hundreds of industry leading companies worldwide as well as with startups, scale-ups, and public organizations. We chat about lots of amazing areas, such as where Design needs to go in the future to be more affective, Design Coaching, Design Education and cover off some of the key insights from the work that Karel and Don Norman have been working towards with the Future of Design Education project. Karel is awesome and I know you will love this conversation -
https://www.futureofdesigneducation.org
http://karelvredenburg.com
https://www.linkedin.com/in/karelvredenburg/?originalSubdomain=ca
Karels podcast https://www.karelvredenburg.com/lifehabitsmentoring
Other links
Become a Patron of This is HCD / https://www.thisishcd.com/become-a-patron
Sign up to This is HCD Newsletter / https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
Follow Gerry Scullion on Twitter / https://twitter.com/gerrycircus
Follow This is HCD on Twitter / https://twitter.com/thisishcd

Jan 6, 2023 • 42min
Sarah Kearns 'Life as a nurse in Ireland - A peek behind the curtain'
I caught up with Sarah Kearns, a nurse from Dublin, Ireland. Myself and Sarah connected through a mutual desire to create a service to reward the incredible nurses, alongside the incredibly talented Amy Huberman in Ireland - and the 3 of us are working on a project at the moment called Thank You Nurses. More on that later in this episode.In this episode you will hear the real life stories from Sarah of what life is and was life during the global pandemic, how hard these incredible people work. I wanted to shine a light on this area of society, where the work we do as system and service designers has an direct relationship often with life and death -I don’t say this lightly, but Sarah is one of my heroes. They all are. I know you’re going to love this episode.https://www.linkedin.com/in/sarah-kearns-5b99361a2/https://www.instagram.com/_handsonhealth_/https://handsonhealth.ie

Dec 23, 2022 • 1h 2min
Christmas Special 2022 with special guest
Hello and welcome to Christmas special of This is HCD. My name is Gerry Scullion and I am a designer, educator and host of This is HCD, based in the wonderful city of Dublin, Ireland. I’ve just returned from a Christmas weekend with my family and officially excited about having some time off.Before I jump into this episode with our special guest, I want to give a shout out to a few people who have made a difference to my life this year. First off all I’d like to give a shout out to all the sponsors who ran ads with us, became a patron, hired me to train or coach teams through This is HCD. This is part of how we keep our heads above water folks - and it’s how I can keep producing the podcast. I’d like to personally thank a few people as it’s the season for reflection. First off all, Lisa, my EA who works with me to make everything happen work wise for me, all the editors on the podcast, Jakob Schneider, Adrienne Tan, Rachael Dietkus for being awesome friends and supporter of all that I do who encourage me to keep going and helping give me the strength to continue doing what I do. My wife Vicki, who provides me with all the love in the world.And of course, to you, the listener. The person who none of this would be possible if you didn’t listen in and help share the word to people.Thanks again for everything and signing off for 2022 with more so many incredible episodes lined up.Any ideas who the special guest is?Tune in to find out...
Read transcript: https://www.thisishcd.com/episode/christmas-special-2022-with-special-guest
https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
https://www.thisishcd.com/become-a-patron

Dec 20, 2022 • 42min
Jo Szczepanska 'Is it time to refresh, repair or retire your personas?'
I caught up with Jo Szczepanska - a phenomenal design talent based out of Melbourne, Australia. Jo sent me an article that they wrote a while ago about persona’s, and it was so good that I thought we should do an episode to dig into it a little deeper. Jo’s one of my favourite people and designers and is a great brain, and heavily involved in the co-design space.
Read article: https://www.thisishcd.com/post/is-it-time-to-refresh-repair-or-retire-your-personas
Connect with Jo: https://www.linkedin.com/in/joszczepanska/?originalSubdomain=au
Read transcript: https://www.thisishcd.com/episode/jo-szczepanska-is-it-time-to-refresh-repair-or-retire-your-personas
Other links
Become a Patron of This is HCD / https://www.thisishcd.com/become-a-patron
Sign up to This is HCD Newsletter / https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
Follow Gerry Scullion on Twitter / https://twitter.com/gerrycircus
Follow This is HCD on Twitter / https://twitter.com/thisishcd

Dec 14, 2022 • 1h 8min
John Booth 'Data centers: Data theatre and the tsunami of frivolous data'
John Booth is a well-known figure in EU data centre circles, primarily for his role as reviewer for the EU Code of Conduct for Data Centres and his work with the Certified Energy Efficiency Data Centre Award. I started by asking John if he thinks data centers are doing enough to conserve energy, water and materials in this time of crisis. I gave an example of a 2021 survey which found that 63% of data center managers thought “there is no business justification for collecting water usage data.”Yes, thought there are laws coming from the EU that should change that attitude.

Dec 12, 2022 • 37min
Royce Wong 'Scaling Design at Big Commerce & Building the future of asynchronous collaboration'
I caught up Royce Wong, Co-Founder and CEO of InOrbit and Global Director - Product Design at BigCommerce. Royce is based out of Sydney, Australia and in this conversation we speak about Big Commerce’s growth, a strategic direction and differentiation. We speak about the balancing of two titles with his start up InOrbit, that is setting out to tackle the asynchronous collaboration space. Royce is awesome and I know you’re going to love this episode.Transcript & Shownotes:www.thisishcd.com/episode/royce-wong-scaling-design-at-big-commerce-building-the-future-of-asynchronous-collaboration
Become a Patron of This is HCD / https://www.thisishcd.com/become-a-patron
Buy Gerry a Coffee / https://thisishcd.ck.page/products/buy-me-a-coffee
Sign up to This is HCD Newsletter / https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
Follow Gerry Scullion on Twitter / https://twitter.com/gerrycircus
Follow This is HCD on Twitter / https://twitter.com/thisishcd

Dec 8, 2022 • 34min
Amy Bucher 'Applying behavioural science within the healthcare realm'
I caught up with great friend of the podcast, Amy Bucher. Amy is author of Engaged on Rosenfeld Media and we chat about her role of CBO (chief behavioural officer) at Lirio.On Lirio's website, they state 'Our purpose is to combine the power of behavioural science with artificial intelligence to drive positive behavior change for the betterment of all people'.We chat about how this works within the delicate realms of healthcare - and makes for a fantastic conversation.View transcript, show noteshttps://www.thisishcd.com/episode/amy-bucher-applying-behavioural-science-within-the-healthcare-realm

Dec 7, 2022 • 31min
Helana Darwin 'The Dark Side of Gender Inequality within Academia'
Hello and welcome to This is HCD. My name is Gerry Scullion and I am a designer, educator and host of This is HCD, based in the wonderful city of Dublin, Ireland.Our goal here is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.If you’re new around here, let me tell you a little bit about This is HCD. It started life in Sydney, whilst I lived there for nearly 14-years. We have been creating content for over 5-years - all for the love of sharing knowledge to the global design community. At the moment, this podcast is my main focus in my career and growing it is my number 1 goal. There are a few things you can do if you want to help This is HCD.
If you want to leave a review (preferably a 5-star one!), I’d really love it - it takes a couple of minutes, but it’s one of the most important thing you can do to show support - every little helps.
Become a Patron. A huge thanks to Cyril Secourgeon and Evelyn Cagney who subscribed and became patrons of the show. If you want to do the same, the link should be in the show notes, or you just go to our website. You can get an ad-free stream of the podcast for just €1.66 per month and a shout out as thanks - there’s other plans where you can get exclusive items too.
Also we launched a space on This is HCD.com where you can take courses now on visualisation, design research, UX and Service Design - check it out.In this episode I speak with Dr Helena Darwin, a UX Researcher based in New York City. Helana has a doctorate in Sociology and is the author of the book ‘Redoing Gender: How Nonbinary Gender Contributes toward Social Change’.We connected recently on LinkedIn about a series of posts that Helana made about the affect that businesses can put on people to train outside of work hours. I had several conversations with people I’ve coached over the years about this topic, and as you will see, it’s a pandoras box that Helana fantastically describes in great detail.We had a few technical issues on this episode, but thanks to the wonderful editors on the show, we managed to put all the pieces together! Let’s jump in...
Become a Patron of This is HCD / https://www.thisishcd.com/become-a-patron
Sign up to This is HCD Newsletter / https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
Follow Gerry Scullion on Twitter / https://twitter.com/gerrycircus
Follow This is HCD on Twitter / https://twitter.com/thisishcd
Learn more about Helana / https://helanadarwin.com/
Connect with Helana on LinkedIn / https://www.linkedin.com/in/helana-darwin-phd-4b5100b1/?trk=public_post_feed-actor-name

Dec 6, 2022 • 32min
Kelly O'Dowd 'They want you to have so many skills for an entry level job'
In this episode I chat with Kelly O Dowd, a recently graduate from NCAD in Ireland. We chat about what the experience was like leaving University, her search for jobs, and where they feel there’s opportunity for universities to better support students in that highly emotional stage of life - the transitional period between Uni and working life.Kelly is totally fantastic and I know you will get a lot out of this episode. Let’s jump into the episode.Full transcript and show notes are available here:https://www.thisishcd.com/episode/kelly-odowd-they-want-you-to-have-so-many-skills-for-an-entry-level-job
Become a Patron of This is HCD / https://www.thisishcd.com/become-a-patron
Buy Gerry a Coffee / https://thisishcd.ck.page/products/buy-me-a-coffee
Sign up to This is HCD Newsletter / https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd
Follow Gerry Scullion on Twitter / https://twitter.com/gerrycircus
Follow This is HCD on Twitter / https://twitter.com/thisishcd