The Human Centered Design Podcast (Premium)

People like Kaustubh Thapa give me hope. Kaustubh is finishing his PhD at the Copernicus Institute of Sustainable Development at Utrecht University in the Netherlands. His collaborative research in Nigeria, China and Vietnam incorporates justice, equity, and sustainability for a fairer EU waste trade and a just circular economy transition. I started off by asking Kaustubh if he could give me a bit of history in relation to the European dumping of e-waste in Nigeria and other African countrieshttps://gerrymcgovern.com/books/world-wide-waste/Other useful links Become a Patron of This is HCD / Become a Patron Sign up to This is HCD Newsletter / Stay up to date with This is HCD Learn more with This is HCD / Courses on Service Design, Human Centered Design, UX Design, Research Coaching for Change-Makers / Coaching & Mentoring for Innovators & Change-Makers FREE GUIDE - 10 UX Laws of UX: FREE GUIDE - 10 Laws of User Experience (UX) FREE GUIDE - 7 Days of Awesome Journey Map Tips: FREE 7-DAY GUIDE - Killer Journey Mapping Tips Follow Gerry Scullion on Twitter / gerrycircus Follow This is HCD on Twitter / thisishcd

In this episode I speak with Melis Senova author of This Human and soon to be published book, Design Character. On Melis’s website they say “I help leaders find a deeper source to fuel their potential for leading others to have great impact in the world.” And we speak openly about Melis’s own journey of self-discovery and journey that has led her to a Phd in Human Centered Design, Co-Founding Huddle and now running her community for designers, titled This Human.Before we jump in, I have a favour to ask. I've been creating content for This is HCD for over 5-years or so, all for the love of sharing knowledge to the global design community. One thing you could do is leave a review (preferably a 5-star one!), as it helps us grow our community - every little helps. Even if you don’t review, you can go one better by telling people you work with about the podcast.Thanks so much - let’s jump in to the episode•https://melissenova.com•https://thishuman.comLearn more about Melis's new book: https://www.bispublishers.com/design-character.htmlOther useful links Become a Patron of This is HCD / Become a Patron Sign up to This is HCD Newsletter / Stay up to date with This is HCD Learn more with This is HCD / Courses on Service Design, Human Centered Design, UX Design, Research Coaching for Change-Makers / Coaching & Mentoring for Innovators & Change-Makers FREE GUIDE - 7 Days of Awesome Journey Map Tips: FREE 7-DAY GUIDE - Killer Journey Mapping Tips Follow Gerry Scullion on Twitter / gerrycircus Follow This is HCD on Twitter / thisishcd

In this episode I speak with Hinrich von Haaren, Co-Founder of Content Design Academy at Content Design London and now author of Content Transformation - a fantastic book that no doubt will find its way into the hands of the UX and Service Design community over the coming months. It’s an awesome book and we chat about this exclusively in this episode.The book sets out to enable a content alpha to occur in businesses, how to go about this, including setting it up and all the way through to measurement. Hinrich is awesome and we know you are going to enjoy this podcast - so let’s jump in•Buy the book:https://contentdesign.london/shop/content-transformation-by-hinrich-von-haaren-paperback•https://www.linkedin.com/in/hinrich-von-haaren-05768a15/?originalSubdomain=ukOther useful links Become a Patron of This is HCD / https://www.thisishcd.com/become-a-patron Sign up to This is HCD Newsletter / https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd Learn more with This is HCD / https://www.thisishcd.com/courses Coaching for Change-Makers / https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers FREE GUIDE - 7 Days of Awesome Journey Map Tips: https://www.thisishcd.com/landing/7-day-killer-journey-mapping-tips Follow Gerry Scullion on Twitter / https://twitter.com/gerrycircus Follow This is HCD on Twitter / https://twitter.com/thisishcd

In this episode I speak Ben Reason, Founding Partner of Live|Work in the UK. Ben has co-authored Service Design from Insight to Implementation and Service Design for Business: A Practical Guide to Optimizing the Customer Experience released in 2016. In this conversation we chat about a few things, but mainly around Ben’s own journey through Design, starting out in Liverpool in the mid-90’s and his entry into the world of Service Design later that decade.We chat about the work Live|Work do and also a new framework titled Three Velocities of Change - what this means, where it originated and why this is so important to not only Ben, but to the LiveWork team.https://www.linkedin.com/in/breasy/https://www.linkedin.com/feed/update/urn:li:activity:7008020506171875328/https://liveworkstudio.typeform.com/to/KQpMlnmc?typeform-source=www.linkedin.comOther useful links Become a Patron of This is HCD / Become a Patron Sign up to This is HCD Newsletter / Stay up to date with This is HCD Learn more with This is HCD / Courses on Service Design, Human Centered Design, UX Design, Research Coaching for Change-Makers / Coaching & Mentoring for Innovators & Change-Makers FREE GUIDE - 7 Days of Awesome Journey Map Tips: FREE 7-DAY GUIDE - Killer Journey Mapping Tips Follow Gerry Scullion on Twitter / gerrycircus Follow This is HCD on Twitter / thisishcd

In this episode I chat with Andrew Francomb from the UK about their experience graduating from Lancaster University, and their experience of landing their first job. We chat about the impacts on Andrew’s mental health during this period of his life, and also how Lancaster help support their graduating students help find their feet.-https://www.linkedin.com/in/andrew-francomb-11a8a197Other useful links• Become a Patron of This is HCD /https://www.thisishcd.com/become-a-patron• Sign up to This is HCD Newsletter /https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd• Follow Gerry Scullion on Twitter /https://twitter.com/gerrycircus• Follow This is HCD on Twitter /https://twitter.com/thisishcd

In this episode I chat with John Foley, a service designer based in London working with Livework Studio. We chat about what the experience was like leaving University, working as a design researcher - and how John made his own luck. We chat about portfolios and also the interview process for Livework. It’s a good one - lets get into it.https://www.linkedin.com/in/designjfoley/https://www.liveworkstudio.comOther useful links• Become a Patron of This is HCD /https://www.thisishcd.com/become-a-patron•Sign up to This is HCD Newsletter /https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd• Follow Gerry Scullion on Twitter /https://twitter.com/gerrycircus• Follow This is HCD on Twitter /https://twitter.com/thisishcd

I caught up with Emma Carpenter, Head of Design Experience and previously Group Director Fjord Johannesburg, Associate Director atAccenture Song. Emma had been introduced to me several months ago, as I was keen to speak to someone in consulting space inAfrica, to get a better understanding of the social and technical implications for designing services.I am aware the blind spot in this conversation of two white practitioners of Anglo origins talking about Design in Africa, but nevertheless, I found speaking to Emma to be absolutely brilliant.They cover off some of the cultural implications around phone data, and how this perceived restriction drives potentially a more inclusive service. We chat about how western mindsets and tech organisations design for western behaviours and how this may inadvertently result in global information exclusion to African natives who favour less data intense services, which are more likely to be localised. I know you’re going to enjoy this episode...Connect with Emma https://www.linkedin.com/in/emmacarpenter/

The Getting Started in Design podcasts are created for people looking to break into Design. We shine a light on that transitionary period between education and employment and try and understand what that experience is like for people trying to break into the industry. In my opinion it is every Designers responsibility to be that person we wished we could have met when we were looking for our first break.I caught up Rohan Walsh, a UX designer from Port Macquarie in Australia but now based in the Lebanon. We speak about Rohan’s journey to get where he is currently - including internships atAustralia Post amongst others. Rohan is an awesome designer, filled with so much potential and quality in all areas of his lifehttps://www.rohanwalsh.design/bio

In this episode I chat with one of the most naturally gifted people I know, Alexa Mitchell. Alexa’s helping out with Makers & Doers as a Faculty Member at the moment, meaning they help curate lesson plans and curriculum.Connect with Alexa on https://www.linkedin.com/in/alexa-mitchell-76770498/details/experience/Makers & Doers School: https://www.makersanddoers.school

I caught up with Amy Hupe, a content designer and design system consultant based in the UK.In this conversation we drill into what a Design System is and is not, and talk about the governance processes around managing Design Systems - leaning on Amy’s 7year experience whilst working at GDS in the UK and more. Amy is a total rockstar and I know you are going to love listening to her8 Feb https://eventbrite.co.uk/e/writing-design-systems-documentation-tickets-50481799320715 Feb https://eventbrite.co.uk/e/writing-design-systems-documentation-tickets-504840249777https://amyhupe.co.ukhttps://twitter.com/amy_hupe/