

The Human Centered Design Podcast (Premium)
This is HCD
This is HCD: The Podcast for Human-Centered Design EnthusiastsWelcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion.Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it means to excel in human-centered design, offering insights, skills, and perspectives to elevate your practice.Whether you’re a seasoned professional or just beginning your journey, This is HCD is your destination for actionable ideas and inspiration to drive meaningful change through intentional design.Join our growing, ethically conscious design community—connect, learn, and get involved. Together, we’re building a private LinkedIn-style network for human-centered designers ready to make an impact.Tune in, get inspired, and shape the future with This is HCD!
Episodes
Mentioned books

Jun 10, 2020 • 35min
Shanti Mathew 'Partnering to build better lives'
We need your support. Show some live by becoming a Premium Member.
Please note: This episode was recorded in early-May of this year.
My name is Melanie Rayment and I'm a social designer based in Sydney, Australia, and currently a Director at The Australian Centre for Social Innovation. Moments of Change is a podcast dedicated to exploring the moments that we learn from as we seek to design and cultivate positive social change. In this episode, I speak with Shanti Mathew, Deputy Director of Public Policy Lab, a nonprofit innovation lab based in New York.
Shanti's mission is to use collective power to build better lives through government. She shares with me her passion and experience in partnering effectively to bring communities into policy design, transform service systems and pilot new social programs. She has led work with the New York City Administration for Children's Services, the Department of Education, the Department of Homeless Services, and the US Department of Veterans Affairs, among many other public interest organisations.
Twitter @shantimmathew
www.publicpolicylab.org
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jun 1, 2020 • 23min
The Big Remote – Katie Long
Support This is HCD by becoming a Premium Member
The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion.
In this episode, Andy Polaine chats to Katie Long, Design Connector and all-round amazing person at Fjord. At the beginning of March, Katie flew from the USA to Berlin for a birthday party. And then caught the coronavirus. Post-recovery, but still in quarantine she talks to Andy about what it was like to have COVID-19, "jellyfish brain", and how her and her flatmates entertained themselves.
Show Links
Katie on LinkedIn
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

May 31, 2020 • 39min
Rita Denny 'Reflections on changes in ethnographic praxis'
Enjoy our content? Support This is HCD by becoming a Premium Member
Rita Denny applies an anthropological framework to consumer behavior across the globe, calling on linguistic, semiotic and symbolic traditions for interpreting attitudes, perceptions and practices.
Rita’s work has supported strategic development of products, services and brands as well as communications strategies for Fortune Global 500 companies, government agencies and public institutions. Most recently, she is the executive director of EPIC. Rita holds a Ph.D. in Anthropology from University of Chicago. With Patricia Sunderland she is the author of Doing Anthropology in Consumer Research and editor of Handbook of Anthropology in Business. She is a dedicated Lake Michigan swimmer.
EPIC: www.epicpeople.org
Practica: www.practicagroup.com
Rita on LinkedIn: https://www.linkedin.com/in/rita-denny-a9393a5/
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

May 22, 2020 • 40min
Chris Gray 'Dealing with PTSD as a result of working as a social media content moderator'
Enjoy our content? Support This is HCD by becoming a Premium Member
Hello and welcome to Bringing Design Closer, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Bringing Design Closer is a podcast dedicated on shining the light on the complexities of embedding the design within organisations.
In this episode, I speak with Chris Gray, former content moderator for CPL a service provider and content moderation organisation for many of the large tech businesses. We speak about Chris’s experience moderating for Facebook, what that looks like on a granular level, in terms of the processes involved in a ‘day in the life’ type conversation. We speak about what led to the final days of Chris’s employment and also what followed for Chris in terms of impact on his life - that’s resulted in Chris taking legal action and bringing Facebook (along with many others) to court.
I should point out that there are topics in this conversation that may act as a trigger for some people, and if listening with children, may not be appropriate.
chris@therealchrisgray.com
Tickets for the This is HCD 'Design Politics Conference' are on sale now. June 16-18 - live.thisishcd.com
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

May 15, 2020 • 44min
Jeff Sussna 'Services as a chain of promises'
Enjoy our content? Support This is HCD by becoming a Premium Member
Power of Ten is a podcast about design operating at many levels - zooming out from thoughtful detail through to organisational transformation, and on to changes in society and the world, hosted by Andy Polaine.
In this epsiode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a "chain of promises."
Show Links
Sussna Associates
Jeff's book, Designing Delivery
Jeff on Twitter
Jeff on LinkedIn
Jeff's writings on Medium
Support This is HCD by becoming a Premium Member
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

May 14, 2020 • 28min
Rebekah Murphy 'My journey from Scrum Master to UX Designer'
Enjoy our content? Support This is HCD by becoming a Premium Member
Today on the show we have Rebekah Murphy a UX Designer based in Sydney, Australia. I met Rebekah early last year and met a few times in a mentorship capacity.
Since then Rebekah has successfully transitioned into her first design role and is now the Chapter Lead for This is HCD in Sydney where she’s hosting events for the human-centred design community out there.
It’s a great episode that takes you on the journey from being introduced to Design via her job at Accenture in Ireland all the way through to hopping on a flight to Australia and training and landing her first job as a designer.
Links in this episode
https://www.linkedin.com/in/rebekahmmurphy/
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

May 13, 2020 • 1h 8min
Eric Meyer 'Overcoming complexity’s invisible force'
Enjoy our content? Support This is HCD by becoming a Premium Member
Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. Eric Meyer is a passionate advocate of designing for humanity, of leaving no one behind when you create your design, of thinking deeply about how things work for everyone - not simply how beautiful they look.
Links in this episode
Eric Meyer / https://meyerweb.com/
World Wide Waste book / https://gerrymcgovern.com/books/world-wide-waste/
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

May 7, 2020 • 34min
The Big Remote 'Jakob Schneider'
Enjoy our content? Support This is HCD by becoming a Premium Member
The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion.
In this episode, Gerry Scullion speaks with Jakob Schneider from Köln, Germany. Jakob is Creative Director at KD-1 and Co-Founder of More than Metrics in Austria. We chat about how Jakob's design agency is handling the pandemic, how it's changing the way they work, and also how he's juggling work and home life - now that the two are entwined.
Show Links
https://twitter.com/jakoblies
http://kd1.com/
https://www.morethanmetrics.com/
If you have a story, get in touch or hit us up on Twitter.
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Apr 30, 2020 • 48min
The Big Remote - John Thackara
Enjoy our content? Support This is HCD by becoming a Premium Member
The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion.
In this episode, Gerry Scullion speaks with the wonderful, John Thackara. In this episode, they speak about eating soil, discussing its connectedness to everything, composting and worm zoos and also how the pandemic has affected John and his work now - and in the future.
This is a fantastic conversation with one of Gerry's favourite people and guests on This is HCD.
Show Links
https://twitter.com/johnthackara
https://www.amazon.co.uk/How-Thrive-Next-Economy-Designing/dp/0500518084
http://thackara.com/
http://thackara.com/working-with-john-thackara/
If you have a story, get in touch or hit us up on Twitter.
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Apr 28, 2020 • 43min
Meg Pagani 'Recipes for social impact'
Enjoy our content? Support This is HCD by becoming a Premium Member
Welcome to a brand new podcast called, Moments of Change with Melanie Rayment.
In this episode, Melanie speaks with Meg Pegani, Founder of Impact On, discussing design and what we can do about Italy and the worlds vulnerable people during Covid-19 Pandemic.Links in this episode
www.impacton.org
Twitter: @impacton
Twitter: @apartbutunited
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium