

The Human Centered Design Podcast (Premium)
This is HCD
This is HCD: The Podcast for Human-Centered Design EnthusiastsWelcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion.Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it means to excel in human-centered design, offering insights, skills, and perspectives to elevate your practice.Whether you’re a seasoned professional or just beginning your journey, This is HCD is your destination for actionable ideas and inspiration to drive meaningful change through intentional design.Join our growing, ethically conscious design community—connect, learn, and get involved. Together, we’re building a private LinkedIn-style network for human-centered designers ready to make an impact.Tune in, get inspired, and shape the future with This is HCD!
Episodes
Mentioned books

Aug 6, 2020 • 47min
Chris Coyier 'Easy to design, hard to use'
This episode was brought to you by ThisisDoing.com
Chris Coyier talks to Gerry McGovern about how many of the tools and resources out there make it easy for developers and designers to create bloated, heavy, energy-sapping digital designs. Chris says we need new thinking and new tools that clearly indicate when we are making design decisions that are bad for the user and bad for the planet.
https://twitter.com/chriscoyier
https://gerrymcgovern.com/books/world-wide-waste/
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Moments of Change with Melanie Rayment
World Wide Waste with Gerry McGovern
Global Jams Podcast with Adam Lawrence and Markus Edgar Hormess
Connect with This is HCD
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Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Aug 6, 2020 • 35min
Dr Joanna Choukeir 'Leading place-based design for health and wellbeing'
This episode was brought to you by ThisisDoing.com
In this episode of Moments of Change with Melanie Rayment, Melanie speaks with the new Director of Design and Innovation at theRSA.org (Royal Society of Arts) about her experience in leading Design to enable positive outcomes for people.
https://www.thersa.org/
https://www.linkedin.com/in/joannachoukeir/?originalSubdomain=uk
https://twitter.com/JoannaChoukeir
https://www.linkedin.com/in/melanierayment/?originalSubdomain=uk
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Moments of Change with Melanie Rayment
World Wide Waste with Gerry McGovern
Global Jams Podcast with Adam Lawrence and Markus Edgar Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jul 30, 2020 • 45min
Rafa Sardina '15-Grammy Award Winner Producer; How technology has affected the songwriting process and creation of music, and what Design can learn from it'
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In this episode, I connect with a former producer of mine, that I was lucky enough to work with way back in 2006-2008, Rafa Sardina. 60-time Grammy-nominated, 15-time winner. With a client list that looks like the most celebrated artists of the last 100 years, that include Michael Jackson, Lady Gaga, Dr Dre, Beyonce, Stevie Wonder, Celine Dion, and everyone’s favourite singer, Susan Boyle.
We chat about how the craft of songwriting has evolved from the early 90’s on what working with Michael Jackson looked like, to how the industry validates songs. We chat about how technology disrupted and ultimately killed the large recording budgets that typically ran for months or years in some instances, and to where Rafa is currently now, mid-pandemic, producing globally via live recording sessions in the top studios in the world.
https://www.rafasardina.com/?thisishcd
https://www.twitter.com/rafasardina
https://www.facebook.com/rafasardina
https://www.instagram.com/rafasardina
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Moments of Change with Melanie Rayment
World Wide Waste with Gerry McGovern
Global Jams Podcast with Adam Lawrence and Markus Edgar Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jul 25, 2020 • 36min
Geke Van Dijk 'Design Research for meaningful change'
This episode was brought to you by This is Doing - Design & Innovation Online Learning
Support This is HCD by becoming a Premium subscriber.
Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more.
Today on the show, is Geke Van Dijk, co-founder and strategy director of https://www.stby.eu/ in Amerstasm and London and is Chair of the Dutch Chapter of the Service Design Network and also Co-Founder of The Reach Network a network of human-centred design agencies centred on service innovation.
Geke is one of the most experienced design researchers that I know and has worked in this space since in the early '90s.
In this episode, we chat about design research for meaningful change. We discuss organisational purpose and intent and how to do you, as a practitioner determine is a project or business is say “good” - what is “good” who defines “good”.
https://twitter.com/hellogeke?lang=en
https://www.linkedin.com/in/gekevandijk/?originalSubdomain=uk
stby.eu
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Moments of Change with Melanie Rayment
Talking Shop
World Wide Waste with Gerry McGovern
Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jul 16, 2020 • 55min
Bulelani Mfaco 'Surviving on the margins of society'
This episode was brought to you by This is Doing - Design & Innovation Online Learning
Support This is HCD by becoming a Premium subscriber.
In this episode, I speak with Buelani Mfaco, a South African asylum seeker and activist based in Ireland - he’s a spokesperson for MASI, the movement of asylum seekers in Ireland and is an active voice in shedding light from within one of Irelands Direct Provision centres, Knocklisheen in Co. Limerick.
To give some background to this system, in 1991, only 9-people sought asylum in Ireland, compared to 3883 in 1997. This caused alarm to the Irish and the Irish Government at the time, But rather tackle and provide a safe refuge for these people who are vulnerable, they created this scheme to detract or reframe that the Irish “social welfare system was in some way attracting asylum seekers to this state”.
Some people listening may ask how this topic is related to Design - it is absolutely interrelated. The awful experiences that Bulelani and the thousands of people in the Direct Provision scheme are facing, as a direct result of a system that was created by the Irish Government in 1997.
This episode is an example of a system that was NOT created from a human-centred perspective - not in the slightest. As an Irish person, I am extremely embarrassed that this scheme is still in existence. An updated new Irish Government has committed to dissolving Direct Provision, but we discuss in this episode what that might look like.
Bulelani Mfaco on Twitter
Donate to Bulelani
MASI Website
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
The Big Remote with Gerry Scullion and Andy Polaine
Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
World Wide Waste with Gerry McGovern
Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jul 14, 2020 • 23min
The Big Remote – Jeroen Spoelstra
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The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion.
In this episode Jeroen Spoelstra talks to Andy about his and his partner's decision to relocate to a small pueblo in the Spanish Pyrénées and set up Unbeaten Studio and to be a mountain bike guide, and what lockdown meant for their life and work that was already set up as a remote service.
Show Links
Unbeaten Studio
Unbeaten Studio on Facebook
Unbeaten Studio on Instagram
Jeroen on LinkedIn
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jul 9, 2020 • 49min
Tutti Taygerly 'Design Leadership'
This episode was brought to you by This is Doing - Design & Innovation Online Learning
Show Links
Tutti Taygerly's website
Tutti's writings on Medium
Tutti on Twitter
Tutti on LinkedIn
Support This is HCD by becoming a Premium subscriber.
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
The Big Remote with Gerry Scullion and Andy Polaine
Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
World Wide Waste with Gerry McGovern
Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jul 6, 2020 • 58min
Erika Hall 'Speed: the most important factor in the customer / user experience'
This episode was brought to you by This is Doing - Design & Innovation Online Learning
In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it?
https://muledesign.com/speaking/erika-hall
Buy Gerry McGovern's new book 'World Wide Waste'
Support This is HCD by becoming a Premium subscriber.
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
The Big Remote with Gerry Scullion and Andy Polaine
Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
World Wide Waste with Gerry McGovern
Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jun 22, 2020 • 37min
Global Jams – Jamming remotely at #GSJam 2020 featuring the Dubai Jam team
Subscribe to stay up to date on Global Jams podcast
https://podcasts.apple.com/ie/podcast/the-global-jams-podcast/id1502993032
https://open.spotify.com/show/7JseQXlev6bwT2S8SFZ2p0
Welcome to the Global Jams podcast – a new podcast on the This is HCD network.
The Global Jams are the world’s biggest service design thinking and doing events. In the Global Jams Podcast we share the latest perspectives on running successful Jams, sprints and hacks.
We show how anyone can join the productive fun, and connect the global community of Hosts and Jammers.
If you like this podcast and you would like to learn more, make sure you subscribe at http://globaljams.org/podcast
In this episode, Global Jams co-initiator Markus Hormeß talks with the Dubai Jammers, as they look back on what we learned about online rapid collaboration at the world’s first global remote Jam-From-Home.
Find out more about the Jams: http://globaljams.org
The home of this podcast: http://globaljams.org/podcast
This is HCD Network
Design Politics Conference site
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jun 17, 2020 • 17min
Karen Peeters 'Discovering digital reliability and quality: the Toyota story'
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Welcome to World Wide Waste, a podcast about how digital is killing the planet and what to do about it. What is quality when it comes to web design, web development, web management? How do we know the customer is having a quality experience? How do we know as a web professional that we are doing a quality job? These are questions Karen Peeters, General Manager, Omni-Channel Management at Toyota Europe has been asking. I must apologise that the quality of the recording of Karen's voice is very poor. We had technical difficulties. However, the quality of the information that Karen delivers is extremely high. In fact, it is some of the most important insights that I have heard in 25 years of working in web management.
This is Doing
See our current innovation courses
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Power of Ten with Andy Polaine
NEW: The Big Remote with Gerry Scullion and Andy Polaine
NEW: Moments of Change with Melanie Rayment
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
NEW: World Wide Waste with Gerry McGovern
NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium