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Behavioral Grooves Podcast

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Apr 14, 2019 • 1h 7min

Danny Oppenheimer: Governance and Helicopter Parenting

Daniel Oppenheimer, PhD, known to all as “Danny,” is a professor of psychology in the Social and Decision Sciences department in the Dietrich College of Humanities & Social Sciences at Carnegie Mellon University. This is the third episode in our Carnegie Mellon series, and Danny is a researcher with a wide variety of curiosities. His writings have been published in more than 50 peer-reviewed publications, as well as a number of book chapters and media contributions. Among his notable works, he co-authored Democracy Despite Itself: Why a System That Shouldn’t Work at All Works So Well, published by the MIT Press, and Psychology: A Cartoon Introduction, a cartoon book published by WW Norton on, you guessed it, the simple and humorous aspects of psychology.   He is also an esteemed recipient of the Ig Nobel award for his paper titled “Consequences of Erudite Vernacular Utilized Irrespective of Necessity: Problems with Using Long Words Needlessly.” Need we say more?   We spoke at length about how a person’s take on helicopter (and submarine) parenting strongly correlates to their view of governance. These findings cross-party affiliation and self-identification as liberal or conservative and can also vary from topic to topic. All in, it’s a fascinating discussion. We recorded our discussion with Danny just a couple of weeks before the 2019 college admissions bribery scandal was brought to light. We discuss the implications of Danny’s observations in our grooving session. Danny shared that he’s lived for long periods without a mobile phone and that he prefers delegating his music selection to radio DJ’s, who might be considered expert in this situation, to bring him new music without the stress of finding it himself. In our grooving session, we returned to helicopter and submarine parenting styles and how they might impact the next generation of entrepreneurship, corporate policies and management styles. We also spend some time on the ways business leaders manage data inputs from various sources and the potential impact these decisions have. We hope you enjoy our discussion with Danny and that you subscribe to Behavioral Grooves at the link below. It’s free!    Links Danny Oppenheimer: https://www.cmu.edu/dietrich/sds/people/faculty/daniel-oppenheimer.html Carnegie Mellon University: https://www.cmu.edu/  CMU Social and Decision Sciences Department: https://www.cmu.edu/dietrich/  “Democracy Despite Itself: Why a System That Shouldn’t Work at All Works So Well” (MIT Press) https://mitpress.mit.edu/books/democracy-despite-itself “Psychology: A Cartoon Introduction,” (WW Norton) https://www.goodreads.com/book/show/34068488-psychology “Easy does it: The role of fluency in cue weighting,” Anuj K. Shah and Daniel M. Oppenheimer, Princeton University: http://journal.sjdm.org/jdm7730.pdf  “The Science of Giving: Experimental Approaches to the Study of Charity” https://psycnet.apa.org/record/2010-23933-000   George Lakoff: https://georgelakoff.com/ Jonathan Haidt & Greg Lukianoff: “The Coddling of the American Mind” https://www.thecoddling.com/   Helicopter parenting: https://en.wikipedia.org/wiki/Helicopter_parent Free-Range parenting: https://en.wikipedia.org/wiki/Free-range_parenting Snowplow parenting: https://www.businessinsider.com/parents-call-their-adult-childrens-bosses-snowplow-parenting-2019-4 Submarine parenting: https://www.psychologytoday.com/us/blog/unmapped-country/201603/submarine-parenting College Admissions Bribery Scandal: https://en.wikipedia.org/wiki/2019_college_admissions_bribery_scandal Mechanical Turk: https://en.wikipedia.org/wiki/Amazon_Mechanical_Turk Postmodern Jukebox: http://postmodernjukebox.com/home/    Kurt Nelson: @motivationguru and https://www.linkedin.com/in/kurtwnelson/ Tim Houlihan: @THoulihan and https://www.linkedin.com/in/tim-houlihan-b-e/ Subscribe to Behavioral Grooves: https://behavioralgrooves.podbean.com/
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Apr 10, 2019 • 1h 5min

Jeff Galak: High Heels and Hedonic Decline

Jeff Galak, PhD is a professor at the Social and Decision Sciences department in the Dietrich College of Humanities & Social Sciences at Carnegie Mellon University. Jeff’s primary assignment is as an Associate Professor of Marketing in Carnegie Mellon’s Tepper School of Business; however, he is on loan to the Social & Decision Sciences department in the Dietrich College, which is where we caught up with him. This is the second in the series featuring professors from Carnegie Mellon. Jeff earned his PhD from NYU and often works on research projects across functions, making him a terrific fit for the already-interdisciplinary department of Social & Decision Sciences. He’s so fond of collaboration, he’s even published peer-reviewed papers about how scientific research benefits from it. Jeff’s research expertise spans a wide variety of topics and interests including consumer behavior, consumer psychology, as well as judgment and decision making. His findings have been published in top academic journals and he has presented his research at top marketing and psychology conferences worldwide. He’s a very curious guy and we found him engaging as he shared his work and the applications of it. In our discussion with Jeff, he discussed a few of his research initiatives and focused on three areas: (1) his findings in new research on hedonic decline, (2) how high heels became the measure for the social implications of moving to and from a different socio-economic zip codes and (3) we talked about political lies and two primary subcategories we see in political lying: Lies about policies and lies about personal things. His research reveals how we tend to disregard one more than the other. In our grooving session, we tackle the work and life implications to some of Jeff’s findings. Specifically, we discussed how product developers can create more successful products by leveraging both simplicity and complexity and we discussed implications of high-heeled social changes. We hope you enjoy our conversation with the very curious researcher, Jeff Galak.   Links Jeff Galak/CMU: https://www.cmu.edu/tepper/faculty-and-research/faculty-by-area/profiles/galak-jeffrey.html Jeff Galak/personal: http://jeffgalak.com/ Carnegie Mellon University: https://www.cmu.edu/ CMU Social and Decision Sciences Department: https://www.cmu.edu/dietrich/  On hedonic decline: When It Could Have Been Worse, It Gets Better: The Effect of Uncertainty on Hedonic Adaptation On socio-economic status and sales of high heels: Trickle-down preferences: Preferential conformity to high status peers in fashion choices Clayton Critcher, UC Berkeley: https://haas.berkeley.edu/faculty/critcher-clayton/   “Let It Go” (Frozen Soundtrack): https://www.youtube.com/watch?v=L0MK7qz13bU “Bohemian Rhapsody” (Queen): https://www.youtube.com/watch?v=fJ9rUzIMcZQ “Bohemian Rhapsody” (Lake Street Dive) https://www.youtube.com/watch?v=KqEiWN44L3M “The Entertainer” (Billy Joel) “…and they cut it down to 3:05”:  https://www.youtube.com/watch?v=ozDSk9XUkrc Toto (founded in 1977) recorded “Africa” in 1982: https://www.youtube.com/watch?v=FTQbiNvZqaY  “Aja” (Steely Dan): https://www.youtube.com/watch?v=fG2seugAgnU   Kurt Nelson: @motivationguru and https://www.linkedin.com/in/kurtwnelson/ Tim Houlihan: @THoulihan and https://www.linkedin.com/in/tim-houlihan-b-e/ Subscribe to Behavioral Grooves: https://behavioralgrooves.podbean.com/
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Apr 7, 2019 • 47min

Linda Babcock: Helping Women Build Better Careers at Carnegie Mellon

This is the first in a series featuring researchers from Carnegie Mellon University’s Social and Decision Sciences (SDS) department in the Dietrich College of Humanities & Social Sciences. We begin with SDS professor, author, researcher and department chair, Linda Babcock, PhD. Linda is the James M. Walton Professor of Economics at CMU and a member of the Russell Sage Foundation’s Behavioral Economics Roundtable. Linda has served the National Science Foundation and is the founder and faculty director of the non-profit Program for Research and Outreach on Gender Equity in Society (PROGRESS). She’s been a visiting professor at the University of Chicago, the Harvard Business School, and the California Institute of Technology. Linda’s research intersects economics and psychology where she focuses on negotiations and dispute resolution. Her work has appeared in the most prestigious economics, industrial relations, psychology, and law journals around the world. Her work has been covered by hundreds of newspapers and magazines in the U.S. and abroad, and she has appeared on numerous television and radio programs discussing her work. In a recent book with Sara Laschever, Women Don't Ask: Negotiation and the Gender Divide, the authors focus on the importance of women initiating negotiations and the authors explore the societal factors that hold women back from asking for what they want.   In our discussion with Linda, we talked about how working women face more than a glass ceiling, they face something like a labyrinth. We covered the importance of negotiations, and how women need to pay attention to the non-promotable tasks they do at work. And we discussed the importance of interdisciplinary work and the tremendous benefits generated by a department like SDS. Linda shares how great it is that economists, psychologists and astrophysicists sit side-by-side to solve problems in the same department. In our grooving session, we dive deeper into the practical business applications of Linda’s directive for men to stop asking women to do stuff, how the cross-disciplinary groups serve businesses as well as academic institutions, and we revisit her tips on the importance of negotiation and being mindful about what tasks you do at work.  A note of gratitude: We are grateful to Linda for her efforts in coordinating the SDS series. We are also grateful to all the professors who took time to sit with us – we enjoyed each one! In aggregate, this series was a tremendous amount of fun for us to record and publish. Thank you, CMU, and thank you SDS.   Links Linda Babcock: https://www.cmu.edu/dietrich/sds/people/faculty/linda-babcock.html Babcock, Linda & Laschever, Sara (2004). Women Don't Ask Negotiation and the Gender Divide, Princeton Press: Princeton, NJ.  https://press.princeton.edu/titles/7575.html Babcock, Linda & Laschever, Sara (2008). Asking for It: How Women Can Use the Power of Negotiation to Get What They Really Want. Bantam Books: New York City. https://www.goodreads.com/book/show/959775.Ask_for_It Carnegie Mellon University: https://www.cmu.edu/  CMU Social and Decision Sciences Department: https://www.cmu.edu/dietrich/  Robert Cialdini, PhD: https://www.influenceatwork.com/robert-cialdini-phd/biography/ Eagly, A. H., & Carli, L. L. (2007). Through the labyrinth: The truth about how women become leaders. Boston: Harvard Business School Press. https://hbr.org/product/through-the-labyrinth-the-truth-about-how-women-become-leaders/1691-HBK-ENG Linda Carli, PhD (Wellsley College): https://www.wellesley.edu/psychology/faculty/carli Alice Eagly (Northwestern University): https://www.psychology.northwestern.edu/people/faculty/core/profiles/alice-eagly.html   Bruno Mars “That’s What I Like” https://www.youtube.com/watch?v=PMivT7MJ41M Parliament “Bring the Funk” https://www.youtube.com/watch?v=gjKFCYzqq-A Run DMC “Walk This Way” (Aerosmith cover) https://www.youtube.com/watch?v=4B_UYYPb-Gk   Kurt Nelson: @motivationguru and https://www.linkedin.com/in/kurtwnelson/ Tim Houlihan: @THoulihan and https://www.linkedin.com/in/tim-houlihan-b-e/ Subscribe to Behavioral Grooves: https://behavioralgrooves.podbean.com/  
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Mar 31, 2019 • 1h 12min

Amit Sood: The Ultimate Happiness Doctor

Looking for a simple 5-step plan to be happier? Our guest has one. Amit Sood, PhD is an author and physician at the world-renowned Mayo Clinic, in Rochester, Minnesota. He specializes in pediatrics, internal medicine and oncology and he also maintains certificates in acupressure, yoga and reiki. His books include two particularly relevant volumes that formed the basis of our discussion: The Guide to Stress-Free Living and Handbook for Happiness. He’s a remarkably well-rounded and humble healthcare practitioner as well as a highly productive author.  It’s clear from talking with him that he cares deeply about his patients and the quality of his work. His passion was inspirational for us and we hope you have the same experience. Our conversation focused on the topic of happiness: things we do to increase it and things we do to reduce it.  Amit shared some fascinating insights into specific things that we can do to increase our happiness and we were glad to speak with him.     In the grooving session, Kurt and Tim wove these insights into a broader fabric of the environment we’re in when we go to work.  Specifically, we addressed how different types of interactions – contentious, transactional or affiliative – influence our happiness and our productivity in the office.  We also deliberated the human condition’s increasing need for responsiveness and how our patience for what we consider a socially-acceptable wait time is growing shorter. Finally, Kurt and Tim discussed the importance of intentionality that Amit believes is foundational to living a happy life, which acted as a springboard for Kurt to ask, “What song would you have wanted to write?” That question quickly got our brains into some miraculous and happy dreaming. We hope you enjoy our discussion with Amit Sood and, if you do, please leave us a very brief review on your favorite listening app. Links Amit Sood, PhD: https://www.mayoclinic.org/biographies/sood-amit-m-d/bio-20054879 and https://en.wikipedia.org/wiki/Amit_Sood Mayo Clinic: https://www.mayoclinic.org/ The Guide to Stress-Free Living: https://www.barnesandnoble.com/w/the-mayo-clinic-guide-to-stress-free-living-amit-sood-md/1115183416#/ Handbook for Happiness: https://www.barnesandnoble.com/w/the-mayo-clinic-handbook-for-happiness-amit-sood-md/1119972623?ean=9780738217857   A Fragile Culture (by Jonathan Haidt): https://www.youtube.com/watch?v=8lFsc-xGz7o In My Life (Paul McCartney & John Lennon): https://www.youtube.com/watch?v=6xx8h4IBrRY Eleanor Rigby (Paul McCartney & John Lennon): https://www.youtube.com/watch?v=weN-l8SOiFU If We Were Vampires (by Jason Isbell): https://www.youtube.com/watch?v=JF45uzdPgd4 People Are People (by Depeche Mode): https://www.youtube.com/watch?v=MzGnX-MbYE4    Kurt Nelson: @motivationguru and https://www.linkedin.com/in/kurtwnelson/ Tim Houlihan: @THoulihan and https://www.linkedin.com/in/tim-houlihan-b-e/   Subscribe to Behavioral Grooves: https://behavioralgrooves.podbean.com/
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Mar 24, 2019 • 1h 18min

Francesca Gino: Curiosity and Rebellion Makes Your Career

Imagine a company where 100% of the employees are rebels – would it be chaotic or wonderful? Our guest from the Harvard Business School, Francesca Gino PhD, argues that rebels are not just essential, but they can improve corporate effectiveness. Francesca is a professor and researcher at Harvard Business School who describes herself as a curious behavioral scientist, passionate about teaching and helping leaders make wiser decisions that can improve their lives and those of the people around them. She’s the author of dozens of peer-reviewed articles on decision making and her books include Sidetracked (2013), and more recently, Rebel Talent, that covers a body of research findings highlighting why the most successful people break the rules, and how rebellion brings joy and meaning into our lives. Our discussion revealed that Francesca isn’t the kind of person who just doles out good advice, she often tests it out first on herself, her husband and children, her students and colleagues and even the business leaders she consults with! She’s a rebel thinker and doer and her drive to discover answers to the why-we-do-what-we-do question is without limits. Her findings reveal key methods that companies can use to help employees remain curious and to steer employees clear of the day-to-day ruts that are so easy to fall into. In the grooving session that follows our discussion with Francesca, we dig deeper into the application of curiosity, psychological safety and extremely powerful (and portable) conversation too, “Yes, and…” Kurt and Tim share ways in which we’ve seen “yes, and…” is applied successfully in workshops, brainstorming sessions, corporate meetings, and presentations in the corporate world. We hope you enjoy our conversation with the rebel Francesca Gino. If you enjoyed this episode, please don’t hesitate to give us a positive rating on your favorite podcatching service. © 2019/2020 Behavioral Grooves Links Francesca Gino: http://francescagino.com Rebel Talent: https://www.rebeltalents.org Sidetracked: http://francescagino.com/sidetracked After the episode, Francesca told us that she listened to Youngblood’s version of 5 Seconds of Summer: https://www.youtube.com/watch?v=Jqs5EaAaueA Julia Minson, PhD at the Kennedy School at Harvard: https://www.hks.harvard.edu/faculty/julia-minson Pixar Animation Studios: https://en.wikipedia.org/wiki/Pixar The Ballad of Lucinda (by Tim Houlihan): https://www.youtube.com/watch?v=9jzM2wLgNc8 Blog Post on PADI certification (by Ben Granlund): http://blog.lanterngroup.com/behavioral-science-beneath-the-surface-the-power-of-rational-thoughts-in-an-unnatural-environment St. Vincent (on sounds): https://consequenceofsound.net/2017/10/10-times-st-vincent-gave-no-fucks/ Blasphemous Rumors (by Depeche Mode): https://www.youtube.com/watch?v=o3EAzf5fDpY Kurt Nelson: @motivationguru and https://www.linkedin.com/in/kurtwnelson/ Tim Houlihan: @THoulihan and https://www.linkedin.com/in/tim-houlihan-b-e/   Subscribe to Behavioral Grooves: https://behavioralgrooves.podbean.com/
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Mar 17, 2019 • 1h 8min

Jeanie Whinghter and Afra Ahmad: Balance vs. Harmony

In this episode, we had the pleasure of speaking with two guests: Jeanie Whinghter, PhD and Afra Ahmad, PhD. Jeanie is the Chair of Industrial and Organizational Psychology and General Psychology at Capella University. Her research focuses on the manifestations of stressors and strains in alternative work arrangements and was in Memphis when we spoke.  Afra was in Dubai at Zayed University but will begin a new role in the summer of 2019 as Director of the Masters in Professional Studies in Applied Industrial and Organizational Psychology at George Mason University. Her research emphasizes diversity and inclusion and she has been authored chapters in books, published in Harvard Business Review, as well as in peer-reviewed journals. Both are researchers, teachers, wives, mothers and truly fascinating people. We were grateful to be able to speak to them in advance the SIOP – the Society for Industrial and Organizational Psychology – conference in April 2019. At the conference, they’ll unveil an interactive workshop to illuminate the challenges of trying to “have it all.” Inspired by a satirical article in The New Yorker magazine (citation below), the idea of having it all has plagued women, especially, who strive to be successful at parenting and a career at the same time. Jeanie and Afra are advocating an approach that focuses on harmony rather than balance. Our conversation first centered around their research and revealed insights for those struggling to have it all. More timely, we discussed their SIOP session. After the formal discussion, with the tape still rolling, we talked in greater depth about their unique, interactive structure for their SIOP session and how surprising it is that more conferences don’t feature non-traditional, participant engagement sessions. To learn more about the SIOP session itself, listen to our grooving session which immediately follows the discussion with Jeanie and Afra. If you’d like to skip straight there, check out the discussion starting around 51:40. There we also tackled the concepts of work-life harmony and the importance of allies. Our grooving session continued with the challenges nursing mothers face when no nursing rooms exist. And we talked about the use of harmony is songwriting.  Select Links Jeanie Whinghter, PhD: https://www.linkedin.com/in/jeanie-whinghter-b303a9148/ Afra Ahmad, PhD: https://www.linkedin.com/in/dr-afra-saeed-ahmad-35229070/    SIOP – Society for Industry & Organizational Psychology: https://www.siop.org/ Inspiration for the workshop from this article in The New Yorker: https://www.newyorker.com/humor/daily-shouts/i-am-the-one-woman-who-has-it-all Jeff Bezos on Work/Life Balance: https://www.businessinsider.com/jeff-bezo-advice-to-amazon-employees-dont-aim-for-work-life-balance-its-a-circle-2018-4 Jeff Bezos on Harmony vs. Balance: https://www.cnbc.com/2018/08/09/what-jeff-bezos-does-instead-of-work-life-balance.html Leading the Life You Want, by Stuart Friedman, PhD (Wharton Professor) 2014: https://hbr.org/product/leading-the-life-you-want-skills-for-integrating-work-and-life/11343E-KND-ENG Research on how we always think we do the most work at home by Yavorsky, Dush and Sullivan, especially after a baby comes into the house: “The Production of Inequality: The Gender Division of Labor Across the Transition to Parenthood.” https://www.ncbi.nlm.nih.gov/pubmed/26430282 Bentley University’s Center for Women in Business (Waltham, Massachusetts) 2017 report: “Men as Allies: Engaging Men to Advance Women in the Workplace.” https://www.ceoaction.com/media/1434/bentley-cwb-men-as-allies-research-report-spring-2017.pdf A growing trend. Baby Shark: https://www.youtube.com/watch?v=XqZsoesa55w Alicia Keys, Girl on Fire: https://www.youtube.com/watch?v=J91ti_MpdHA Tim Houlihan, Beneath the Surface of the Well: https://www.youtube.com/watch?v=oNUbRG1yWwM&t=0s&index=41&list=PLagHYhetqqmEEie866Zodn7W4IBlfNwli Kurt Nelson: @motivationguru and https://www.linkedin.com/in/kurtwnelson/ Tim Houlihan: @THoulihan and https://www.linkedin.com/in/tim-houlihan-b-e/   Subscribe to Behavioral Grooves: https://behavioralgrooves.podbean.com/
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Mar 10, 2019 • 1h 22min

Michael Kaplan: Seeking Naysayers

Michael Kaplan is a private equity and angel investor who was part owner and president of the wildly successful carpet cleaning franchise called Zerorez. (Note that it’s spelled the same backward as it is forward. A classic palindrome!)  He is now associated with Red Hook Investments and is actively finding new ways to help small service companies grow.   Michael grew up in Minneapolis, moved to Maine (undergrad) then to Atlanta (for barbeque and bourbon) then to Boston (pondering a Jimmy John’s franchise) then to Minneapolis (law school) and stayed to help turnaround a troubled carpet cleaning business in 2009. We talked about his life and business journey and discovered that the underlying themes he lived by are replicable. (We cover them in depth during our grooving session following the discussion with Michael.)  We talked about how people make decisions and what data goes into those decisions; how framing impacts us from the name of our company to why we work; and we all long to have a sense of purpose and build a community – even at work!  When Michael brought up the importance of having naysayers in the decision-making process, we felt right at home because of Annie Duke’s Thinking in Bets. This led us to view Michael’s successes through two important lenses: First, how he actively seeks out counterintuitive thinking. He dives deep and often reframes issues to reveal better answers. When there was trouble hiring the right people, he shared how Zerorez adapted the jobs to the marketplace rather than assuming the market would simply come around to his business needs. Second, we saw his tremendous attention to reworking ideas as he noted, “Whatever system you're implementing, it's going to be wrong. You have to tweak it, you have to get out in the real world and figure out where my assumption's correct.” Of course, we talked about music and his affection for having a local radio station curate playlists. The radio brings him both familiar and new tunes on a regular basis and he likes the mix of hearing Sinatra after the Lumineers. We hope you enjoy the conversation with Michael and take a moment to give Behavioral Grooves a quick review on your favorite podcatcher. Links Zerorez: https://www.zerorez.com/ Red Hook Investments: http://redhookinvestments.com/ 4-drive model (Lawrence & Nohria): https://www.leadersbeacon.com/four-drive-model-new-theory-on-employee-motivation/ French cooking music: https://www.pandora.com/genre/french-cooking-music Steve Miller Band “Swing Town”: https://www.youtube.com/watch?v=1jGYx0hMjM0 Twin Reverb amplifier: https://shop.fender.com/en-US/guitar-amplifiers/vintage-pro-tube/65-twin-reverb/0217300000.html The Current radio station: https://www.thecurrent.org/ June Carter Cash: https://en.wikipedia.org/wiki/June_Carter_Cash Lumineers: https://thelumineers.com/ Annie Duke, Thinking in Bets: https://www.annieduke.com/books/ Palindrome: https://examples.yourdictionary.com/palindrome-examples.html   Subscribe to Behavioral Grooves: https://behavioralgrooves.podbean.com/ Kurt Nelson, PhD: https://twitter.com/motivationguru and kurt@lanterngroup.com Tim Houlihan: https://twitter.com/THoulihan and tim@behavioralchemy.com  
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Mar 6, 2019 • 15min

Grooving on Reciprocity

This is the second episode in a series on the 6 Principles of Persuasion as identified by Robert Cialdini, PhD, in his 1984 book, Influence. (The first episode in the series was on consistency – with the link below.) In this grooving session, Kurt and Tim discuss reciprocity, the first principle of influence, its roots and how it shows up in our world today. Reciprocity is when we feel obliged to give back to people who have given to us. The operative word is given, to differentiate the experience from a contractual exchange like a loan or a quid pro quo. Reciprocity shows up not only in what we do but also how we do it. A great example is a study conducted by Cialdini, et. al, to measure how leaving a mint with a restaurant bill makes a difference in the size of the tip left for the server. The results are remarkable – but you’ll have to listen to find out what’s even more fascinating in this study. We talk about reciprocity as a social construct and a social obligation to keep our social credit strong. We talk about its roots in anthropological terms and how the humans need communities to survive and reciprocity helps maintain the community. We hope you enjoy this grooving session on one of our favorite topics: reciprocity. Links Episode on Consistency: https://behavioralgrooves.podbean.com/e/grooving-political-stalemates-insights-on-consistency/ Cialdini’s HBR article on harnessing the power of persuasion: https://hbr.org/2001/10/harnessing-the-science-of-persuasion Cialdini’s principles: https://www.influenceatwork.com/principles-of-persuasion/ Link to Influence: https://www.influenceatwork.com/store/#!/Paperbacks/c/2254134/offset=0&sort=normal Social Construct and Retaliation: https://pubs.aeaweb.org/doi/pdfplus/10.1257/jep.14.3.159 Obligation principle: http://changingminds.org/principles/obligation.htm   Kurt Nelson, PhD: kurt@lanterngroup.com or Twitter @motivationguru  Tim Houlihan: tim@behavioralchemy.com or Twitter @THoulihan   Subscribe to Behavioral Grooves: https://behavioralgrooves.podbean.com/
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Mar 4, 2019 • 1h 6min

Liz Fosslien: The Smile File

Liz Fosslien is the co-author and illustrator of No Hard Feelings: The secret power of embracing emotions at work.  The book is a wickedly funny guide to un-repressing your emotions at work, finding constructive channels even for jealousy and anxiety, demystifying coworker communication styles, and ultimately allowing readers to be the same person in work and in life. She recently joined Humu to develop nudges and behavior change models that make life at work better.  Our conversation with Liz, like all of our conversations, meandered from her book to her workout music (EDM), to her background in math and economics, to 14 Ways An Economist Says I Love You, to the burnout that led to the book, to the research and findings that the book explores, to the OREO method of feedback and much more. The primary concept we took away was that our emotions can play a positive role at work for a variety of reasons, and the second is about how to deal with the limits or restrictions that we sometimes place on ourselves in the workplace. We talked about how these approaches impact our productivity and our emotional health. In our grooving session, Kurt and Tim discussed psychological safety, how emotions are contagious, to loss aversion and its relationship to our naturally negative brains, to William Kahn’s ground-breaking work on psychological safety, to Vittorio Gallese’s work on mirror neurons and Kurt and Tim’s first-ever song based on a behavioral science principle: Loss Aversion. We hope you enjoy our conversation with Liz and please refer us to a friend if you like this episode.  Links Liz Fosslien: http://fosslien.com/ Liz & Mollie’s book: No Hard Feelings: The secret power of embracing emotions at work.   https://www.lizandmollie.com/book/ Liz’s article on how economists say I Love You: 14 ways an economist says I love you  http://fosslien.com/heart/  National Affairs: https://www.nationalaffairs.com/ Project Aristotle: https://rework.withgoogle.com/print/guides/5721312655835136/ Vittorio Gallese, PhD: https://en.wikipedia.org/wiki/Vittorio_Gallese William Kahn, PhD: “Psychological Conditions of Personal Engagement & Disengagement at Work” https://journals.aom.org/doi/abs/10.5465/256287 Thaler & Sunstein, Nudge: https://en.wikipedia.org/wiki/Nudge_(book) Loss Aversion (Kurt & Tim’s video): https://www.youtube.com/watch?v=AyeRNVSWJAI&t=4s Tears for Fears – “Shout” https://www.youtube.com/watch?v=Ye7FKc1JQe4 Bob Dylan: https://en.wikipedia.org/wiki/Bob_Dylan Cat Stevens (now Yusuf Islam): https://en.wikipedia.org/wiki/Cat_Stevens   Kurt Nelson, PhD contact: email kurt@lanterngroup.com or Twitter @motivationguru or LinkedIn https://www.linkedin.com/in/kurtwnelson/   Tim Houlihan contact: email tim@behavioralchemy.com or Twitter @THoulihan or LinkedIn https://www.linkedin.com/in/tim-houlihan-b-e/     Subscribe to Behavioral Grooves: https://behavioralgrooves.podbean.com/    
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Feb 25, 2019 • 1h 28min

Luke Battye: The Peak-End Effect and Fast Food

Luke Battye is a product/service consultant with a background in Experimental Psychology and innovation. Luke founded a behavioral design consultancy, called Sprint Valley in the UK, that helps businesses use behavioral science and human-centered design to create better products and services for customers and employees. In Our Conversation with Luke We chatted on a cold afternoon in both Birmingham and Minneapolis and we hunkered down to some great conversation about the very positive applications of behavioral science. Our discussion started with Luke’s consultancy, then we talked through his recent article projecting the future of fast food restaurants called “Why We’re Loving It: The McDonalds Restaurants of the Future” featured on BehavioralEconomics.com. The article is insightful because of its thoughtful observations and clever ideas about how a behavioral lens provides a fresh look at retail restaurants. And, frankly, we found the conversation to be scintillating. That moved us naturally into addressing the peak and end experiences for customers at fast food restaurants and the Peak-End Effect. Luke noted that there are more people checking in at McDonald's than on Facebook every month. We covered the delightfully-named Bouba Kikki test, the impact of embodied cognition and the work of Charles Spence (and others), the placebo effect and even blind taste tests of fine wines.  In our music discussion, Luke brought up EDM groove-sters Nils Frahm and Chris Clark as well as Grizzly Bear and our common affection for analog synthesizers made by Moog. In Our Grooving Session Following the discussion with Luke, Kurt and Tim grooved on a variety of topics starting a solid discussion on The Peak-End effect. This led into Danny Kahneman’s discussion of the remembering self vs the experiencing self, and of course, we turned to priming. In our discussion about priming, we addressed which prime might be more impactful in driving behavior: self-primes (conscious and self-created) or hidden primes (totally subconscious)? Listen to see where we landed on this! We discussed the impact of the MOOG synthesizer on music history and how The Monkees are reportedly the first band to record a Moog synthesizer on a major label record. Links Paper on the future of fast food retailing: Why we're loving it  Peak-End Effect: https://en.wikipedia.org/wiki/Peak%E2%80%93end_rule Bouba Kikki: Bouba Kiki Effect Paper on embodied cognition: Charles Spence - Cross-Modal Research  Kahneman: experiencing self vs. remembering self. https://www.psychologicalscience.org/observer/memory-vs-experience-happiness-is-relative Blind Taste Tests of Wine: https://www.theguardian.com/lifeandstyle/2013/jun/23/wine-tasting-junk-science-analysis Placebo Effect – it works: https://www.psychologytoday.com/us/blog/brain-sense/201201/the-placebo-effect-how-it-works Music Nils Frahm: https://youtu.be/xih8aiacRSk?t=1298. Mix of EDM and acoustic piano Chris Clark: https://www.youtube.com/watch?v=7S9N16b8QNA . Heavy EDM Grizzly Bear: https://www.youtube.com/watch?v=LPI7oU-fuGw  While You Wait For Others (2009) Original Moog synthesizer: https://en.wikipedia.org/wiki/Moog_synthesizer Yamaha DX7: https://en.wikipedia.org/wiki/Yamaha_DX7 Korg: Buy a Korg Volca it's the best toy you'll ever get!! They're so cheap!    Contact Info Luke Battye luke@sprintvalley.com. Sprint Valley: https://sprintvalley.com/ Kurt Nelson, PhD Kurt@lanterngroup.com  Tim Houlihan Tim@behavioralchemy.com  

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