The Remote Work Tribe Podcast

In this episode of the Remote Work Tribe podcast, we chat with Tommy Walker, founder at The Content Studio. Among many subjects, we discuss the critical elements required to build a successful remote content team, the pros and cons of hiring in-house vs. freelancers, some of the most common mistakes new writers make, and much more. Timestamps.What is Tommy working on today? (0:35)How is The Content Studio team structured? (1:10)When does it make sense to hire in-house, and when does it make sense to hire freelancers? (2:10)How does the onboarding process work at The Content Studio? (5:30)How to get freelancers to want to work in-house? (8:15)How to build a culture that combines asynchronous and synchronous work effectively? (9:15)What are some ways to align teams of both in-house and freelancers? (12:45)The skills he looks for when hiring writers at The Content Studio? (17:00)What are some of the most common mistakes that writers make (20:55)The synergy between certain professions and proper blog writing (24:50)Lightning round questions. (27:50)We hope you enjoy it!Links mentioned on the podcastthecontentstudio.comtwitter.com/tommyismynameTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Jesse Hanley, founder of Bento, which helps eCommerce and SaaS brands drive more sales with super-targeted, highly relevant email, SMS, and conversational marketing campaigns. In this talk we discuss how to use Discord as a customer success channel, what it takes to run asynchronous teams, and how to grow by asking others for help.Timestamps.What is Jesse working on today? (0:35)How is Bento’s team structured? (1:29)Running product support on Discord? (3:49)Advantages of running support and building communities on Discord? (8:10)How to set up Discord as the main support channel? (11:25)How to build team collaboration within Discord and the importance of Async communication? (13:05)Processes to onboard new employees in an asynchronous culture? (15:45)Mindset shifts from an agency to a SaaS company. (18:25)The importance of openness and transparency. (22:15)How to use Discord bots for tracking team performance? (23:30)Strategies for prioritizing customer requests on Discord. (26:00)How did he come up with the idea of Bento? (28:30)Lightning round questions. (30:50)We hope you enjoy it!Links mentioned on the podcastBentonow.com twitter.com/jessethanleyTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Andy Cabasso, co-founder of Postaga, a new all-in-one platform for link building and email outreach. He is also the co-founder of Offsprout, an app that helps web design agencies build websites for their clients more efficiently, using white-label website building tools. As a serial entrepreneur he shares a lot of valuable information about remote teams, onboarding, and remote-first culture.How did Andy start Postaga? (1:40)How is Postaga’s team structured? (2:50)How to grow your team and maintain a great culture? (4:10)Where to host your onboarding training, and how does the process work in general at Postaga? (7:50)How does Andy structure his onboarding and SOP courses? (9:50)How long does it take a new hire to feel acclimated to the role? (11:55)How to balance asynchronous and synchronous culture? (14:35)Hiring asynchronous-first talent. (17:05)What makes a good test project? (19:45)How to build team culture across time zones asynchronously? (22:25)Managing watercooler conversations on slack. (24:40)Mindset shift from an agency business to a high-growth SaaS. (26:00)False assumptions about the SaaS industry. (27:50)How does Andy structure customer support/success today? (39:00)Intercom and how customer success can be done better. (32:40)Lightning round questions. (35:20)We hope you enjoy it!Links mentioned on the podcastPostaga.com - Be sure to use the coupon code podcast50 for 50% off for three months.linkedin.com/in/andrewcabasso/twitter.com/andycabassoBook - Traction - by Gino WickmanTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Michael Glover, Content Marketing Manager at ConvertFlow. He has been working remotely for several years and shares with us his knowledge and experience as a remote marketing manager. We also discuss some of the challenges that turn up leading remote teams and the strategies that work best when working remotely. Exciting projects Michael is working on these days (0:55)How did he come up with the content experiments idea? (2:20)How to optimize workload and content creation? (4:10)Asynchronous communication and collaboration. (8:10)Organizational strategies to run remote teams asynchronously (10:35)How to build a remote culture (14:15)Skills and signals to find collaborators that fit culturally. (17:50)How is the hiring process with asynchronous components? (19:55)Introverts and remote work (22:10)Introverts vs. extroverts and leadership styles (23:25)Michael’s previous experience as a personal trainer and its impact on marketing (25:00)Michael experience with local SEO back in the trainer era (29:50)How his experience as a business owner shaped his understanding of marketing (32:25)Tips to build marketing reports that work (34:40)Lightning round questions (37:33)We hope you enjoy it!Links mentioned on the podcastconvertflow.com/blogtwitter.com/TheMGloverTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Mike Schaffer, Group Senior Vice President, Corporate Digital Innovation at Marina Maher Communications.Mike has been named: One of the World's Top PR & Marketing Gurus | Top 30 PR Pros on Twitter | A PR & Marketing Superhero | One of the Foremost Authorities on Trust in Business. In this episode, he shares decades of insight and experience as a remote leader in the industry. We touch upon remote leadership, how to develop empathy as a leader, radical candor, remote onboarding, and much more.  Exciting projects Mike is working on today. (1:05)How his leadership approach has evolved since the pandemic. (2:30)How to manage digital relationships and social media with your team positively. (4:10)How to lead 1-1 meetings. (6:30)How to get to know new team members and develop a management style that works for them. (8:20)How to leverage both office-based and remote-first leadership skills. (11:50)How has hiring changed since the pandemic? (15:40)Mindset shifts that leadership went through to adapt to remote work. (17:35)How to onboard remote employees (19:35)Asynchronous communication for onboarding remote employees (23:05)Introverts vs. extroverts and leadership styles. (24:25)How to build an intentional remote culture. (26:28)Most significant mindset shift Mike has experienced since 2020. (28:32)Lightning round questions. (30:38)We hope you enjoy it!Links mentioned on the podcasttwitter.com/mikeschafferlinkedin.com/in/mikeschafferinstagram.com/mikeschaffer/Theremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Jesse Schoberg, Co-Founder, and CEO at DropInBlog.com.As a digital nomad since 2008, he shares his relationship with work, leadership, asynchronous communication, and management of fully distributed teams. This is a fantastic episode if you want to learn more about Jesse's path working remotely for more than a decade, what works for him, and how to flow across time zones and workstyles.In this episode, we discuss: What inspired Jesse to start DropInBlog. (1:30)How did he prioritize projects and decide to go all-in with DropInBlog. (3:15)Mindset shift from leading an agency vs. a SaaS product. (5:10)How to allocate time and resources when running an agency and a SaaS product. (7:00)Leadership style and async communication. (8:35)Frameworks and mental models Jesse looks for when hiring new talent. (12:05)Interviewing processes at DropInBlog. (13:40)How Jesse found his co-founders for DropInBlog. (16:10)Leading a team with partners and finding alignment. (19:45)How leading an agency vs. creating a SaaS product has changed leadership dynamics. (22:30)How was selling their smaller SaaS products before focusing all efforts on DropInBlog. (25:40)His experience with diverse income streams and multiple jobs and how they shaped his work style. (27:25)Team retreats at DropInBlog. (29:15)How being a nomad changes your relation to work and your overall lifestyle. (32:35)Lightning round questions. (35:30)We hope you enjoy it!Links mentioned on the podcasttwitter.com/JesseSchobergdropinblog.com/linkedin.com/in/schobergTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

On this episode of the Remote Work Tribe podcast, we chat with Venessa Paech, digital sociologist, director at australiancommunitymanagers.com.au, and co-founder of Swarm Conf. Her expertise and clarity in the intersection of technology, humanity, and AI are remarkable. We can all learn from her approach to leading communities with kindness and a pedagogic attitude in community building. In this episode, we discuss: Trends in AI, Machine learning, and Community.Biases in Facebook groups.How to combat biases to manage digital communities better. How to foster a great culture in a global digital community?Companies that have understood and developed a collaborative remote culture. Building culture across time zones. Why are philosophy and culture more important than tech tools? Employee management and time tracking software and their impact on culture.Introverts vs. extroverts in leadership roles in remote communities.Lighting round questions.We hope you enjoy it!Links mentioned on the podcasttwitter.com/venessapaechlinkedin.com/in/venessapaech/www.venessapaech.comTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

On this episode of the Remote Work Tribe podcast, we are chatting with Brian Casel who is the Founder at ZipMessage. He has founded multiple internet-based businesses since 2008, powered by his background as a designer and software developer. As a type A self-started he shares with us several aspects of what it takes to lead a team.In this episode, we discuss: Stair-step method and productized services. Mindset shifts to level up as a leader. When to default to async vs. synchronous communication. What traits should individuals develop to improve async communication? Are there any particular skills that are important in the screening process for asynchronous teams? Introverts vs. Extroverts and leadership. How to build a great collaborative remote culture? How do large companies and corporations embrace remote work and async communication? The most important leadership lesson Brian has learned throughout his career.Lighting round questions. We hope you enjoy it!Links mentioned on the podcasttwitter.com/casjamzipmessage.comzipmessage.com/brianTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

On this episode of the Remote Work Tribe podcast, we are chatting with Amar Ghose, CEO of ZenMaid. ZenMaid is contract management software specifically for maid services that helps to manage, run, and grow the business.On this episode, Amar gladly shares lots of insight from his career as an entrepreneur. We discuss: Key systems and processes to manage day to day operations. How to coach and identify your team’s strengths to grow the business. What are some of the strategies to foster team culture?Meetings - Async vs Live.Tools and tips that help asynchronous collaboration.Structuring operations around your weaknesses as a leader.Essential books and podcasts that were crucial for Amar as a leader.Introverts and extroverts as leaders.How to cultivate leadership and autonomy.How to manage experiments and ideas in collaborative teams.Lightning round questions.We hope you enjoy it!Links mentioned on the podcastTheamaricandream.comtwitter.com/itsjustamarTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

On this episode of the Remote Work Tribe podcast, we are chatting with Jackie Dana who is a writer and editor and business owner at Watercolor Moon. Her clients include Namecheap, ad-hoc clients, and, on top of that she is currently writing a novel series and fiction writing on https://storycauldron.substack.com/. She also has lots of experience editing, blogging, content management, and leading writing teams.In this episode, we discuss:A life in the day of a night owl business owner. (2:00)Asynchronous communications to lead remote teams (4:30)When to have synchronous and asynchronous communications with your team. (7:34)The skills an ideal writer should have. (9:46)Systems and processes that are essential to work with a writing team. (12:40)Mistakes to avoid as a writing team lead (15:50)How to convince internal stakeholders to adopt new tools (19:00)Google docs and other tools to manage docs (22:00)What does her process look like when writing fiction and nonfiction (25:10)The process of revising novels (28:30)Dripping out a book via substack (31:00)Lighting round questions (33:30)We hope you enjoy it!Links mentioned on the podcastjackiedana.comstorycauldron.substack.com/watercolormoon.com/Theremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.