In this episode of the Remote Work Tribe podcast, we chat with Andy Cabasso, co-founder of Postaga, a new all-in-one platform for link building and email outreach. He is also the co-founder of Offsprout, an app that helps web design agencies build websites for their clients more efficiently, using white-label website building tools. As a serial entrepreneur he shares a lot of valuable information about remote teams, onboarding, and remote-first culture.

• How did Andy start Postaga? (1:40)
• How is Postaga’s team structured? (2:50)
• How to grow your team and maintain a great culture? (4:10)
• Where to host your onboarding training, and how does the process work in general at Postaga? (7:50)
• How does Andy structure his onboarding and SOP courses? (9:50)
• How long does it take a new hire to feel acclimated to the role? (11:55)
• How to balance asynchronous and synchronous culture? (14:35)
• Hiring asynchronous-first talent. (17:05)
• What makes a good test project? (19:45)
• How to build team culture across time zones asynchronously? (22:25)
• Managing watercooler conversations on slack. (24:40)
• Mindset shift from an agency business to a high-growth SaaS. (26:00)
• False assumptions about the SaaS industry. (27:50)
• How does Andy structure customer support/success today? (39:00)
• Intercom and how customer success can be done better. (32:40)
• Lightning round questions. (35:20)

We hope you enjoy it!

Links mentioned on the podcast

• Postaga.com - Be sure to use the coupon code podcast50 for 50% off for three months.
• linkedin.com/in/andrewcabasso/
• twitter.com/andycabasso
• Book - Traction - by Gino Wickman
• Theremoteworktribe.com
• newsletter.theremotetribe.com
• Jessicamalnik.com

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