CXOTalk

Companies like Coursera are changing education dramatically. From higher education to vocational and skills training, online courses offer high quality instruction at lower cost than ever before. On this episode, we talk with an online education pioneer to learn about the impact of technology on modern education.Rick Levin is the Chief Executive Officer of Coursera. In 2013, he completed a twenty-year term as President of Yale University, during which time he played an integral role in growing the University’s programs, resources and reputation internationally.

With the Chief Information Officer role in transition, business expectations of the CIO have also changed. In this episode, we talk with a seasoned CIO, Christian Anschuetz, who left that position to become Chief Digital Officer of Underwriters Laboratories. The discussion explores the Chief Digital Officer role and offers advice to both CIOs and their organizations.

Artificial Intelligence is surrounded by marketing hype, making it difficult to assess what's real and useful. In this episode, we talk with a venture capital investor and two software entrepreneurs to learn what's involved with creating products that rely on artificial intelligence and machine learning. Join us as we cut through the hype of AI.

Marketing’s future is digital, personal, and social. Ragy Thomas founded Sprinklr, a startup unicorn and social media management system that spans from Facebook to Pinterest, and from marketing to customer care. Tune in for his insights on how to wrangle social into an effective marketing channel without creeping out your customers.

Software systems that learn are on the cutting edge of practical A.I. But what’s the market for these mysterious technologies, and how will they transform the business economy? James Cham, a partner in the investment firm Bloomberg Beta, explains the machine learning market and how these technologies will change our world.

Data and automation have the power to transform business and society. The impact of data on our lives will be profound as industry and the government make greater use of techniques such as artificial intelligence and machine learning. Explore this important topic with two world experts.

Artificial intelligence is primed to pervade everyday life, from autonomous vehicles to intelligent ads that anticipate your desires. How will these shifts vary globally, and what do they mean for the future of work, life, and commerce? Two big thinkers share their views: Darrell West, editor in chief of TechTank at the Brookings Institution, and Stephanie Wander, who designs prizes for XPRIZE. Longtime CXOTALK guest, David Bray, joins the conversation.

Salesforce is one of the most important SaaS leaders in the digital economy. What makes this company significant and can it sustain that leadership position? We talk with three top industry analysts to get the inside story on Salesforce.com.In addition to being the author of the best-selling CRM at the Speed of Light: Essential Customer Strategies for the 21st Century, Paul Greenberg is President of The 56 Group, LLC, an enterprise applications consulting services firm, focused on CRM strategic services and a founding partner of the CRM training company, BPT Partners, LLC, a training venture composed of a number of CRM luminaries. Liz Herbert is Vice President and Principal Analyst at Forrester Research. Research Director at the 451 Group, Sheryl Kingstone focuses on improving the customer experience across all interaction channels for customer acquisition and loyalty.

Will A.I. make our government smarter and more responsive – or is that the last step towards the end of privacy? As chief scientist of U.S. Government Accountability Office, Tim Persons conceives its vision for advanced data analytics. Learn about the promise and challenges around government A.I. and what those portend for private sector companies.

The future of retail is omni-channel: identifying and serving the customer from mobile to Web to the sales floor. Eli Rosner, NCR’s SVP and CTO, helped build a $3.7 billion business supplying technology, software, and services to this fast-changing industry. Learn what it takes to continually reinvent a 130-old-company in the face of relentless technology change.Eli Rosner is Senior Vice President & Chief Technology Officer (CTO) of Software Solutions for NCR Corporation. In this role, he is accountable for the company's strategy, formulation, development and cross-functional delivery of NCR's software portfolio.