

Fintech Chatter: Insights From Fintech Leaders
Dexter Cousins | Fintech Headhunter and Founder
Fintech Chatter Podcast has been leading conversations with Fintech founders since 2019!Join the Fintech Chatter Podcast, where we dive into the world of fintech with industry leaders and innovators. Brought to you by Tier One People, Australia's leading executive search and recruitment firm for fintech ventures. Each episode features an exclusive interview with a Fintech leader, uncovering their secrets to success and the lessons learned along the way. Fintech Chatter has become the archive for anyone serious about launching and building a successful Fintech company.Whether you're a fintech founder, professional, investor, or enthusiast, gain valuable insights from expert interviews and discussions on raising capital, hiring, international expansion, innovation and technology.Tune in to stay ahead of the trends in the rapidly-evolving fintech landscape.Dexter also shares his expertise on careers, leadership and hiring all through a Fintech lens.Follow Dexter on LinkedIn: https://www.linkedin.com/in/dextercousins/Follow Tier One People: https://www.linkedin.com/company/tier-one-people
Episodes
Mentioned books

May 25, 2023 • 53min
146: Monoova | Christian Westerlind Wigstrom
Dexter Cousins is joined by Christian Westland Wigstrom of Monoova for episode 146 of the Fintech Chatter podcast. Dexter and Christian first connected in 2018 when Christian did a presentation on the future of Payments title The Death of Payments 2030. Christian presented a day in the life of a woman named May to predict how payments will have changed by 2030. Christian argued that while payments would not die, paying would.5 years on Dexter invites Christian to share an update and discuss if any of his predictions are coming true. Or has he changed his mind?About ChristianChristian is the Co-Founder and CEO of Monoova, a Sydney-based, B2B payments automation platform and a member of the Fintech Australia Board since November 2022. Over the past five years, Christian has led the building of a company servicing domestic and international tech-first platforms such as Wise, Nium and a significant portion of the Australian digital-currency industry. To date, Monoova has processed $75bn through its API-driven solution, more than half of which since the start of FY22. Christian has been a finalist for the ‘Outstanding Fintech Leader of the Year’ by Fintech Australia in 2020, 2021 & 2022.Born in Sweden, Christian obtained a Master’s Degree in Economics, and a PhD in International Relations from Oxford University in the UK. Following a position as speech writer and economic advisor in the House of Lords in London, Christian moved to Zimbabwe to work as Chief of Staff at a Harare-based agricultural group with operations across Southern and Eastern Africa. He arrived in Sydney in late 2016 About MonoovaMonoova is a leading, Australian, payment service provider. Via API integration, Monoova provides businesses comprehensive automated and real-time payment solutions that address and resolve traditional pain points of payment processing and management. Through, Monoova’s customisable solution, businesses can send, receive, and manage funds transfers more efficiently, reduce costs and improve their customers' payment experience. Servicing domestic and international tech-first platforms, Monoova has processed over $75bn.As the first mover in the market on the new domestic PayTo transaction type earlier this year, Monoova already provides ‘real-time direct debits’ at scale in the market.https://www.monoova.com/Send us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

May 18, 2023 • 1h 4min
145: Constantinople | Macgregor Duncan
In episode 145 of Fintech Chatter, Dexter Cousins is joined by Macgregor Duncan of Constantinople.Constantinople is the first of its kind: an all-in-one software and operational platform for banks. Providing a fully-managed platform service, covering customer experience, product, infrastructure, operations, servicing, and compliance.Macgregor founded Constantinople with Co-Founder Dianne Challenor in 2022 and this week they officially announced their launch along with a record breaking $32m seed raise with Square Peg, Airtree and Great Southern BankMacgregor talks about the huge problem Constantinople is tackling, how they managed to raise such a significant amount at such a tough time and his journey from Global banking executive to Fintech founderAbout ConstantinopleConstantinople’s services cover both retail and business banking. Its platform supports a full range of customer products, including mobile apps and internet banking, transaction and savings accounts, payments, debit and credit cards, and a range of secured and unsecured lending products. These customer products are fully configurable and issued by banks under their brand.Constantinople also supports all underlying operational services, including customeronboarding, KYC, AML, fraud management, payments and lending operations, loan origination and decisioning, regulatory reporting, and customer service. The platform uses software to embed compliance obligations, risk settings, and automated controls.Constantinople recently released its platform into production and is soon to commence a live pilot with its first client bank, Great Southern Bank.Constantinople’s co-founders and co-CEOs, Macgregor Duncan and Dianne Challenor, are global banking executives with extensive banking and technology experience in the United States, Asia and Australia.Find out more - https://www.cxnpl.com/Connect with Macgregor - https://www.linkedin.com/in/macgregor-duncan-bb0381179/Send us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

May 11, 2023 • 41min
144: Has Fintech Innovation Stalled? | Dr Dimitrios Salampasis
In episode 144 of Fintech Chatter Podcast, Dexter Cousins is joined by Dr Dimitirios Salampasis of Swinburne University.We celebrated 250 audio interviews last week and Dimitrios is the first Academic we've featured on the podcast. Dexter poses the question 'Has Fintech innovation stalled?'Tune in to hear their in depth discussion on innovation, talent, immigration, skills development and what investors are looking for when it comes to investing.About Dr Dimitrios Salampasis Dr Salampasis is a highly regarded academic and thought leader on global Fintech innovation. Honours include Senior Lecturer of Fintech Innovation at Swinburne University, a visiting Professor of FinTech at the University of Québec, a Blockchain and FinTech Fellow at the Singapore University of Social Sciences, a Visiting Faculty at the School of Management in Fribourg, Switzerland and an Academic Council Member of the Global FinTech Institute.Dimitrios’ research interests revolve around the organizational, human, technological and ESG sides of innovation and open innovation in financial services and FinTech innovation. His areas of specialist expertise, research, teaching, industry engagement, policy and advisory work revolve around the emergence and development of FinTech-enabled business models, Blockchain and digital assets responsible innovation, corporate sustainability and human rights, quantum computing for business, digital transformation in banking and FinTech education, along with the relevant global FinTech-related regulatory and policy interventions. As founding course director for Swinburne's Masters of Financial Technology, Dimitrios is passionate about the Australian Fintech ecosystem and an important part of the industry down under.About Swinburne UniversitySwinburne University of Technology is a world leader in education by using interactive and innovative technologies to deliver courses and degrees. From vocational education and undergraduate to postgraduate study, Swinburne has online study options at all levels.https://www.swinburne.edu.au/Connect - https://www.linkedin.com/in/dimitriossalampasis/Send us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

May 4, 2023 • 34min
Blockchain News May
Welcome to the April/May edition of Blockchain News with Dexter Cousins and Chloe White.Chloe dials in from Croatia and shares some of the projects she's been working on across CBDC's, Digital Assets and Tokenisation.Dexter and Chloe discuss:03:00 - The role AI plays in Blockchain11:00 - Regulation for Blockchain and AI14:30 - Hong Kong is a Crypto friendly Hub - fact or fiction?16:45 - The banking collapse and De-Dollarization26:00 - Tokenisation and Fractional investingReferenceshttps://www.bbc.com/news/world-us-canada-65452940https://cointelegraph.com/news/circle-ceo-warns-of-active-and-accelerating-de-dollarizationhttps://cryptonews.com/news/visa-to-develop-brazilian-blockchain-powered-cbdc-project.htmhttps://cointelegraph.com/news/hong-kong-authorities-remind-banks-not-to-be-too-hasty-in-rejecting-digital-asset-clientshttps://cointelegraph.com/news/hong-kong-s-crypto-rules-set-a-high-bar-for-good-reason-says-sfc-advisorhttps://www.blockchaintechnology-news.com/2023/04/cofund-tokenises-luxury-bali-hotel-using-tokeny/About Chloe WhiteChloe was Australia’s inaugural National Blockchain Roadmap Lead and former advisor to the Australian Government on crypto-asset innovation. She is now playing a key role in policy development and regulation globally through her advisory business, Genesis Block.Send us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

Apr 20, 2023 • 40min
143: Primer | Gabriel Le Roux
In episode 143 of Fintech Chatter Podcast, Dexter Cousins is joined by Gabriel Le Roux, co-founder of Primer.About PrimerAs the world's first automation platform for payments and commerce, Primer offers merchants the underlying infrastructure they need to build better buying experiences for their customers. For the first time, merchants can connect and control their entire payment and commerce stack, and build their ideal payment flows autonomously from scratch. Plug in any desired payment and commerce solution with 1-click Connections, define logic across the entire commerce lifecycle with a drag-and-drop workflow editor, and create seamless checkout experiences that meet today’s consumer expectations.Find out more https://primer.io/About Gabriel Le RouxGabriel Le Roux is the co-founder of Primer, the world’s first automation platform for payments and commerce, where he leads a team of over 120 employees based across 35 countries. With nearly a decade of experience working in the FinTech space, Gabriel has built a strong understanding of the FinTech industry landscape. Prior to founding Primer, Gabriel worked at PayPal's Braintree division for five years, where he grew Braintree's footprint in the European startup ecosystem and managed the company’s new and highly strategic commerce infrastructure tools. During his time at Braintree, he was exposed to the ever-growing challenges of the online payment industry, which inspired him to begin Primer. Before his work at Braintree, Gabriel has also worked at several Rocket Internet ventures in Germany and Asia.Connect with Gabriel on LinkedIn - https://www.linkedin.com/in/gabriel-le-roux-2a62434a/Send us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

Apr 12, 2023 • 50min
142: Cuscal | Bianca Bates
In Episode 142 of the Fintech Chatter podcast, Dexter Cousins chats to Bianca Bates, Chief Client Officer and Deputy CEO of Cuscal about their recent acquisition of Basiq. Bianca Bates is one of the most respected leaders in Fintech. Tune in as Bianca shares Cuscal's rich history of innovation from opening Australia's first ATM to building a digital bank from scratch.Dexter and Bianca discuss Cuscal's push into CDR with the acquisition of Basiq. And they also talk about Cuscal's continued support for the Fintech ecosystem.In the second part Bianca shares her leadership tips. They discuss the challenges of leading remote workforces, how to manage mental health and how to keep relevant in a rapidly changing environment. About BiancaBianca was appointed to the role of Chief Client Officer & Deputy CEO in December 2020. As well as leading Cuscal’s Product, Client Services and Operations teams, Bianca is Craig Kennedy’s delegate, and is involved in Cuscal’s engagement with industry bodies, regulators and shareholders.Bianca has over 20 years’ experience in financial services with large and complex US and Australian companies, both public and private. Prior to Cuscal she worked in senior legal and compliance company secretariat roles with Genworth, GE Capital and DLA Phillips Fox.About CuscalCuscal is Australia’s leading provider of payment solutions, partnering with mutuals, banks (large and small), fintechs, and corporates who provide payment services to their customers. For over 50 years, Cuscal has championed competition in banking and payments in Australia. Today Cuscal is focused on enabling the future for clients, bringing to life the platforms and tools needed to compete and succeed in Australia’s rapidly evolving digital economy.Send us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

Apr 5, 2023 • 39min
141: Plenti | Daniel Foggo
In Ep. 141 of the Fintech Chatter Podcast, Dexter Cousins is joined by Daniel Foggo, Founder and CEO of Plenti.Daniel is a true OG of Australian Fintech bringing the Peer 2 Peer lending model to Australia through Ratesetter (which became Plenti before listing on the ASX.)Dexter and Daniel discuss the challenges of running a lending business in a rapidly changing interest rate environment, the benefits of building bespoke tech platforms and the resurgence of the P2P model.About PlentiPlenti is a fintech lender, providing Australians with faster, fairer loans through smart technology. Our proprietary technology platform allows us to provide creditworthy customers with automotive, renewable energy and personal loans to help bring big ideas to life. Since establishment in 2014, loan originations have grown consistently, supported by diversified loan products, distribution channels and funding, and underpinned by exceptional credit performance and continual innovations. Plenti listed on the ASX in September 2020. About Daniel Daniel founded Plenti and has acted as CEO since its inception. Prior to that, he worked in investment banking for over a decade, including Rothschild in London and Barclays in Sydney. Daniel was a co-founding director of PartPay, a buy-now-pay-later business, which was acquired by Zip Co Limited in 2019. He has been recognised for his achievements in the fintech industry, being named the Fintech Leader of the Year at the inaugural Australian Fintech Awards in 2016 and Fintech Entrepreneur of the Year at the Australian Fintech Business Awards in 2017.Daniel holds a Bachelor of Commerce, Economics (Honours) and a Master of Business, Finance (Distinction) from the University of Otago. https://www.plenti.com.au/Send us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

Mar 23, 2023 • 47min
139: Leda Glyptis | Bankers Like Us
In Ep 139 of the Fintech Chatter Podcast, Dexter Cousins welcomes back Leda Glyptis, author of Bankers Like Us.In this chat Dexter talks to Leda about Bankers Like Us: Dispatches from an Industry in Transition - it's a recounting of the challenges Leda has faced in her career, driving digital transformation in some of the worlds largest banks.About Bankers Like Us"Bankers Like Us - Dispatches from an Industry in Transition" looks at the human and structural obstacles to innovation-driven transformation and at the change in habits, mindsets and leadership needed for the next stage of the digital journey.Leda argues that this change will be brought about, not by external heroes and saviours, not by a generation yet to be born, but people just like us. People who understand the industry and its' quirks. Bankers who have the grit, determination and energy to drive change. Bankers like us.This book celebrates and chronicles the shared experience of bankers like us. It starts with a ‘this is who we are’ piece, including Leda's own personal experiences. It then presents an overview of corporate culture (this is what we deal with and a few ideas on how to handle it), as well as a piece on why transformation is so difficult and so many get it wrong; a piece on the challenges our lack of diversity brings or compounds, and a hopeful look-ahead on what a team of principled, dedicated folks can do despite everything.About Leda GlyptisLeda, is the author of the LedaWrites Fintech Futures column and regular contributor at industry events and publications. She is a lapsed academic and a recovering banker, having worked in ‘incumbent banks’ across various geographies and functions including innovation, IT and Operations. Most recently, Leda works as Chief Client Officer at 10x and has served at 11FS Foundry, QNB, Sapient and BNY Mellon. She holds an MA from King’s College Cambridge and an MSc and PhD from the London School of Economics.Order - Bankers Like Us: Dispatches from an Industry in TransitionSend us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

Mar 21, 2023 • 41min
140: Alex.Bank | Simon Beitz
In Ep. 140 of the Fintech Chatter Podcast, Simon Beitz CEO of Alex.Bank joins Dexter Cousins to chat about the challenges of launching a digital bank.In 2023, Alex.Bank is the most awarded new digital bank in Australia having received its full ADI in December 2022. Alex has over 2000 customers, settling close to $50m in personal loans, and has both lending and deposit products in the market – most recently launching a new Term Deposit product.Simon talks to Dexter about building a new bank, the lessons learned from other neo banks and his lessons and insights as an entrepreneur.About SimonSimon was motivated to start Alex.Bank after noticing a decline in customer experience in consumer and small business lending due to the focus of big banks on mortgages and transaction banking. He believed that consumers deserved a fairer and easier banking experience. With this in mind, Simon co-founded Alex.Bank in 2018 to challenge the status quo.About Alex.BankThe aim of Alex.Bank was to provide a humanised banking experience, which Simon achieved by eliminating complicated paperwork, jargon, and unnecessary fees. He and his co-founder, Craig Fenwick decided to give the bank a human name to bring back the ‘human-touch’ to banking.Send us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp

Mar 16, 2023 • 50min
138: Zeller | Ben Pfisterer
In ep138 of Fintech Chatter Podcast Dexter Cousins is joined by Ben Pfisterer of Zeller.In our opinion, Ben is one of the most talented founders in Fintech. He shares his experience of growing a business to 225 people, raising capital, running a lean operation, and hiring a high-performance, hands-on executive team.About BenBen is the CEO and co-founder at Zeller, the Melbourne-based fintech reimagining business banking for Australian businesses. Ben has extensive financial services experience across local and global organisations. Prior to launching Zeller, he held the Aus Country Head role at Square. Ben shares his learnings from working with one of the world's largest Fintech and how he then shaped Zeller.About ZellerZeller is one solution for all of your business finances. From EFTPOS and invoicing, to accounts and cards, it's everything you expect from a business bank, but better. Every Zeller product is designed to give you complete visibility over payments, spending, expenses, and cash flow.Send us a textContact info@tieronepeople.com for further detailsSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp