
Supply Chain Now
Discover why Supply Chain Now is the #1 Voice of Supply Chain. Our hosts comprised of seasoned industry-leaders, practitioners, and solution providers address the industry’s challenges, trends, and innovations for our global audience. With engaging, informative, and on-trend content, our podcasts, livestreams, and webinars bridge expertise and entertainment, empowering supply chain professionals to elevate their businesses. Listen, watch, and subscribe to the #1 Supply Chain Podcast on Apple Podcasts, ranked in the Top 1% of all Global Podcasts!
Latest episodes

5 snips
Apr 2, 2025 • 44min
Navigating Global Logistics: Supply Chain Strategies & Leadership Lessons with Jeffrey Shih
Jeffrey Shih, CEO of Dimerco Express Group, brings over 35 years of logistics expertise. He delves into the complexities of global supply chains, discussing the impact of tariffs and the shift towards the 'China plus one' sourcing model. Jeffrey emphasizes the role of technology and cultural awareness in navigating these dynamics. He also shares insights for future logistics leaders, highlighting the importance of continuous learning and collaboration in a rapidly evolving industry.

Mar 31, 2025 • 50min
4 Ways That End-to-End Demand Planning Has & Hasn't Changed
Wiley Jones, Co-founder and CEO of Doss, brings a wealth of experience from designing toys in Asia to leading tech projects in Silicon Valley. He shares insights into the evolving realm of demand planning, stressing the importance of aligning inputs and outputs for effective forecasting. Wiley highlights how AI and machine learning are revolutionizing decision-making in an unpredictable market. He also discusses the critical role of data integration and the necessity for organizations to embrace innovation and adapt to new challenges in supply chain management.

Mar 28, 2025 • 43min
The Buzz: Optimizing Customer Experiences in Supply Chain
Join us as we discuss the paramount importance of nurturing relationships within the intricate tapestry of global supply chains, today on The Buzz!This week, hosts Scott Luton and Jake Barr explore critical topics, alongside special guest Mark Gorlin, founder and CEO of Roadie. Listen in as they emphasize that successful leadership hinges upon the ability to cultivate rapport, and so much more. Listen in for:Insightful perspectives on the current dynamics of tariffs and their profound implications for retail leadersInnovative strategies employed by leading brands to enhance customer experiences amidst challenging environmentsInvaluable lessons gleaned from the peak season of 2024, highlighting the necessity of adapting to soaring customer expectations and cost pressuresAnd much more!Listen in as we navigate these multifaceted topics, and invite the audience to engage proactively with the ever-evolving supply chain landscape. Additional Links & Resources:Connect with Marc Gorlin: https://www.linkedin.com/in/marcgorlin/Learn more about Roadie: https://www.roadie.com/With That Said: https://bit.ly/4hBZIKCNational Supply Chain Day: https://supplychainnow.com/nscd/What 25 retail leaders are saying about tariffs: https://bit.ly/4iYzFhHStarbucks CEO Targets Customer Experience and Speed: ‘We Can Do Both:' https://bit.ly/4iWIrgdGartner Supply Chain Symposium: https://gtnr.it/4iVA8RP SAPICS Conference: https://conference.sapics.org/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcSWEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROxWEBINAR- Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2DWEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLmaThis episode is hosted by Scott Luton and Jake Barr, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-optimizing-customer-experiences-supply-chain-1409

7 snips
Mar 26, 2025 • 43min
The Evolving Manufacturing Industry: Skills, Technology, & Workforce Growth
Carolyn Lee, President of The Manufacturing Institute, shares her journey from a manufacturing family to a leader in workforce development. She tackles the pressing challenges in attracting talent and bridging the skills gap. Education initiatives like Heroes MAKE America are highlighted for transitioning veterans into manufacturing roles. Carolyn emphasizes the significance of storytelling in reshaping perceptions of manufacturing careers and discusses how AI and automation are transforming the industry, requiring a blend of technical and core skills.

Mar 24, 2025 • 59min
Keeping it Real with Retail Leadership: A Chat with Bill Thorne
In this episode of Supply Chain Now, host Scott Luton welcomes Bill Thorne, Senior Vice President of Communications, Research, and Marketing at the National Retail Federation (NRF) and host of the Retail Gets Real podcast. Together, they explore the evolving landscape of retail, from how customer insights drive innovation to the power of storytelling in shaping brand loyalty.This engaging conversation covers the impact of COVID-19 on retail operations, how agility and speed became key to survival, and why retailers must embrace change to stay competitive. Bill also shares insights from his time at Walmart, lessons from Savannah’s booming port economy, and why successful retailers prioritize community and connection.Jump into the conversation:(00:00) The pace of change in retail(01:22) The power of customer insights(05:15) Retail storytelling and brand loyalty(10:05) Savannah’s role in global supply chains(14:26) The future of retail logistics(18:03) Walmart’s digital transformation(22:50) Retail’s pandemic response and lessons learned(27:36) The importance of personalization in shopping(31:11) Why agility is key in modern retail(38:29) How data drives retail successAdditional Links & Resources:Connect with Bill Thorne: https://www.linkedin.com/in/bill-thorne-b82a146/Learn more about the National Retail Federation: https://nrf.com/Check out Retail Gets Real: https://open.spotify.com/show/7mpqKwH4QSDwFS8ukDbSIe?si=cdc84c550d034763Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcSWEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROxWEBINAR: Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2DThis episode was hosted by Scott Luton and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/keeping-real-retail-leadership-1407

Mar 21, 2025 • 48min
The Buzz: Understanding the Impact of Global Trade Tariffs
The imposition of tariffs by the United States on various nations has emerged as a focal point of discussion, significantly impacting global trade dynamics.In this episode of The Buzz, host Kevin L. Jackson delves into the ramifications of these tariffs, particularly on supply chain operations and international economic relations along with Warwick Powell, a distinguished expert in supply chain digitalization, who provides insightful analysis on the evolving landscape of trade and the necessity for agility amidst these challenges. Listen in as they discuss:The critical intersection of technological advancement and geopolitical considerationsThe strategies that businesses can adopt to thrive in an ever-changing global market, emphasizing the importance of informed decision-making and adaptabilityAnd much moreJoin us for a critical analysis and understanding of the current economic climate and its implications for supply chain leaders worldwide.Additional Links & Resources:Connect with Warwick: https://www.linkedin.com/in/warwickpowell/With That Said: https://bit.ly/3XUlxOgU.S. tariffs create urgent need for supply chain agility: https://bit.ly/4icqmLdAustralia rules out reciprocal move on US after Trump proceeds with steel tariffs: https://bit.ly/3FBB0wuLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcSWEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROxWEBINAR: Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2DThis episode is hosted by Kevin L. Jackson and produced by Amanda Luton, Trisha Cordes, and Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-understanding-impact-global-trade-tariffs-1406

Mar 19, 2025 • 53min
PING Golf’s Success with a Faster, Easier, and Fully Integrated TMS
In this episode of Supply Chain Now, host Scott Luton explores the future of supply chain efficiency with Doug Wilson, Software Product Manager at PING Golf, and Shannon Vaillancourt, CEO of RateLinx. Together, they discuss how PING Golf is leveraging RateLinx’s TMS to streamline global shipping, improve real-time visibility, and enhance customer satisfaction.This engaging conversation covers the challenges of managing a globally distributed supply chain, the benefits of seamless ERP and TMS integration, and how automation and data-driven decision-making are transforming logistics operations. Doug and Shannon share firsthand experiences of reducing shipping errors, optimizing carrier selection, and ensuring faster, more reliable deliveries worldwide.Jump into the conversation:(00:00) Software reliability(01:56) Golf experiences(04:56) Ping Golf's global supply chain(05:50) Implementing a new TMS(09:36) Challenges and solutions in shipping(13:47) Integration and benefits of Ship Links TMS(19:19) Improving delivery speed and accuracy(25:32) Shipping challenges and customer satisfaction(26:00) Addressing freight charges and rate calculations(26:52) Common shipping problems(30:48) Implementation and transition strategies(35:14) Real-time visibility and data analytics(45:57) Mastering TMS ImplementationAdditional Links & Resources:Connect with Doug Wilson: https://www.linkedin.com/in/douglaswilson1971/Connect with Shannon Vaillancourt: https://www.linkedin.com/in/shannon-vaillancourt/Learn more about PING Golf: https://ping.com/en-us/Learn more about RateLinx: https://www.ratelinx.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcSWEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROxWEBINAR: Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2DThis episode was hosted by Scott Luton and produced by Amanda Luton, Trisha Cordes, and Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ping-golf-success-faster-easier-fully-integrated-tms-1405

Mar 17, 2025 • 1h 2min
From Classroom to Boardroom: Preparing the NOW Generation of Supply Chain Leaders
In this episode of Supply Chain Now, host Scott Luton welcomes Dr. Stephanie Thomas and Dr. Rod Thomas, associate professors of Supply Chain Management at the Walton College of Business, University of Arkansas. Together, they explore the evolving landscape of supply chain education, talent development, and the critical role of collaboration between academia and industry.Stephanie and Rod share insights on preparing the NOW generation of supply chain leaders, discussing the increasing awareness of supply chain careers, the importance of experiential learning, and how companies can build stronger internship pipelines. They also dive into the intersection of retail media networks and supply chain strategy—an emerging opportunity to shape demand and improve operational efficiency.Additional Links & Resources:Connect with Rod: https://www.linkedin.com/in/rod-thomas-a409a41/Connect with Stephanie: https://www.linkedin.com/in/stephaniethomasuark/Learn more about the Sam M. Walton School of Business: https://walton.uark.edu/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkThis episode is hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/classroom-boardroom-preparing-now-generation-supply-chain-leaders-1404

Mar 14, 2025 • 48min
The Buzz: Innovation, Resilience, and Opportunities in Global Supply Chain
Join us as we tackle the imperative role of innovation within the supply chain sector, particularly as organizations endeavor to navigate the complexities of the current global business landscape, today on The Buzz!This week, hosts Scott Luton and Enrique Alvarez explore critical topics, alongside special guest Jenny Froome, Director of Upavon, as they discuss:How the manufacturing industry in the United States is striving to rebound despite encountering significant obstaclesThe transformative potential of artificial intelligence in optimizing freight brokerage operationsInsights into the upcoming SAPICS annual conference and Africa Supply Chain Excellence AwardsAnd much more!Listen in on this episode, as we underscore the importance of collaboration and knowledge exchange in fostering a resilient supply chain ecosystem.Additional Links & Resources:With That Said: https://bit.ly/3FhUOoIManufacturing is on the rebound, but tariffs threaten growth: https://bit.ly/3FieSqZ5 ways truck brokers are using AI to boost efficiency: https://bit.ly/3DvUJwSSAPICS Conference: https://conference.sapics.org/ Survey: https://bit.ly/3Dtt93rVector Global Logistics B Corp Certification: https://bit.ly/4bGmVtvConnect with Jenny on LinkedIn: https://www.linkedin.com/in/jenny-froome-ba3b09b/Connect with Enrique on LinkedIn: https://www.linkedin.com/in/enrique-alvarez-64332a2/Learn more about Vector Global Logistics: https://vectorgl.comLearn more about Logistics with Purpose: https://supplychainnow.com/program/logistics-with-purposeLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2This episode is hosted by Scott Luton and Enrique Alvarez and produced by Amanda Luton, Trisha Cordes, and Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-innovation-resilience-opportunities-global-supply-chain-1403

Mar 12, 2025 • 14min
Supply Chain Spotlight: Global Economies, Tariffs, & the Power of Positive Assumptions
In this episode of Supply Chain Now, host Scott Luton highlights some of the most talked about topics in industry, including global economic trends, market news, the power of positive assumptions, and upcoming industry events. Join us as Scott discusses insights on the top global economies projected for 2025, the bustling activity at US ports, the impact of tariffs on supply chains, Goodyear's transformation through AI and 3D printing, and the importance of maintaining positive assumptions in professional relationships. Listen in for this great discussion, as well as a bonus preview of ProMat 2025 and National Supply Chain Day, encouraging community engagement and recognition of industry contributions.Additional Links & Resources:Promat 2025: https://www.promatshow.com/homeNational Supply Chain Day: https://supplychainnow.com/nscdLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkThis episode is hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-spotlight-global-economies-tariffs-power-positive-assumptions-1402