

Supply Chain Now
Supply Chain Now
Discover why Supply Chain Now is the #1 Voice of Supply Chain. Our hosts comprised of seasoned industry-leaders, practitioners, and solution providers address the industry’s challenges, trends, and innovations for our global audience. With engaging, informative, and on-trend content, our podcasts, livestreams, and webinars bridge expertise and entertainment, empowering supply chain professionals to elevate their businesses. Listen, watch, and subscribe to the #1 Supply Chain Podcast on Apple Podcasts, ranked in the Top 1% of all Global Podcasts!
Episodes
Mentioned books

Nov 17, 2023 • 43min
The Buzz Digital Transformers Edition: Bits, Bots, and Barcodes
The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!In this monthly Digital Transformers edition of the Buzz, Scott Luton and co-host Kevin L. Jackson share and discuss some of the top news in digital transformation, technology, and cybersecurity. Listen and learn as Scott and Kevin discuss:Some of the lessons learned in the digital transformation of supply chain in manufacturingThe rise of compressed digital transformations and how cloud technology empowers organizations to navigate these changes effectivelyThe Australian port operator that's back online after a cyber incident How to navigate digital transformation from manual to automatedAnd much more!Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q3 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkThis episode is hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-digital-transformers-edition-bits-bots-barcodes-1197

Nov 15, 2023 • 31min
The Impact of Change Orders on Your B2B Customer Service Team
By industry definition, a change order is when a customer requests a change to a parameter on an existing order. It will often change the requested delivery date, quantity, maybe the product itself, requesting an alternative. As today's guest shares, they regularly happen, and you have to build a process around them.In today's livestream-based episode, Business Development Manager with Esker, Graham Smith joins hosts Scott Luton and Greg White to discuss the complexities of change orders in B2B customer service and the impact they have on customer satisfaction and business operations. Listen in and learn:the necessity and challenges of managing change orders effectivelyhow to adjust policies and practices related to managing change orders and employing modern technology to streamline the process and improve the overall customer service experiencethe importance of aligning people, process, and technology to execute operations, and much more.Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q3 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkThis episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/impact-change-orders-b2b-customer-service-team-1196

Nov 13, 2023 • 57min
Analysis of the U.S. Bank 2023 Q3 Freight Payment Index Featuring Tom Comstock and Bobby Holland
In 2022, U.S. Bank processed $46 billion in freight payments for some of the world’s largest corporations and government agencies. Those payments and the data that accompanies them are analyzed quarterly by Bobby Holland, U.S. Bank Vice President and Director of Freight Data Solutions, and his team. The FPI report includes quarter-over-quarter, year-over-year, and full-year data and analysis.In this livestream, Bobby shared key takeaways from the Q3 2023 report, including revealing that shipping volumes, rates, and spend are all continuing to decline. He was joined by Tom Comstock, CFO for Kirsch Transportation, and discussed the results of the Q3 2023 report with hosts Scott Luton and Greg White. Listen and learn:Which regions were most impacted by diesel prices and soft consumer spendingWhich regions saw smaller drops and which regions had significant changeWhat trends are likely to continue in the coming months and what will affect the potential for market stabilizationAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q3 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkThis episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/analysis-us-bank-2023-q3-freight-payment-index-1195

Nov 10, 2023 • 43min
The Supply Chain Buzz featuring Carrie Shapiro with Georgia-Pacific
The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!In this episode of the Buzz, Scott Luton and guest host Allison Giddens welcomed special guest, Vice President of Sourcing Execution for Georgia-Pacific, Carrie Shapiro, to get her take on the top news stories and some trends she's noticing in global supply chain. Listen in as Scott, Allison, and Carrie discuss:Transformers shortages and the impact on energy market and supply chainsHoliday shipping predictions for 2023Three top global supply chain trends that Carrie has her eye on Key takeaways from September's Women in Manufacturing event And much more!Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q3 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkThis episode is hosted by Scott Luton and Allison Giddens. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-buzz-georgia-pacific-1194

Nov 8, 2023 • 56min
Supply Chain Today and Tomorrow with Mike Griswold
Join hosts Scott Luton and Greg White as they welcome Mike Griswold, VP Analyst at Gartner, back for his popular monthly series, Supply Chain Today & Tomorrow. In this episode, they discuss and analyze three crucial supply chain stories, covering the UAW strike and its impact on the automotive industry, Amazon's fulfillment strategy changes, and sustainability efforts in the seafood supply chain by grocery chains. Listen through to the end as these three experts wrap up with a reflection on a recent Eureka moment from their conversations with business leaders. Tune in for in-depth insights and analysis on these supply chain topics.Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q3 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkThis episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-today-tomorrow-1193

Nov 6, 2023 • 32min
Navigating the Future of the Data-Driven Supply Chain featuring Dale McClung with CLX Logistics
In this episode of Supply Chain Now, host Scott W. Luton welcomes Dale McClung, Vice President of Supply Chain Services at CLX Logistics, to the show. Listen in as Scott and Dale discuss the future of data-driven supply chains and CLX's focus on providing the best in supply chain services for their global audience. Scott and Dale's conversation highlights:the importance of understanding and working with probability in forecasting and planning for changethe unique challenges and opportunities in the chemical industry, emphasizing the importance of data-driven decision-makingCLX's LaneLogix program, which combines rate and service benchmarking with procurement to help clients save money and improve efficiencySupply chain disruption predictions for 2024Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q3 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkWEBINAR- How AI-Powered Purchasing Will Save You Millions Without a Data Cleanse: https://bit.ly/40js3ykThis episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/navigating-future-data-driven-supply-chain-1192

Nov 3, 2023 • 46min
Rhythms of the Supply Chain: Unpacking Amazon, Tyson Foods, and Manufacturing Trends with Brian Greene
Brian Greene, CSCO of HMTX Industries, joins the hosts to discuss Amazon's packaging efforts, Tyson Foods' insect protein partnership, and manufacturing trends. They cover sustainable packaging, unique food alternatives, and even touch on music inspiration, drumming influences, and global shipping challenges.

Nov 1, 2023 • 42min
A Supply Chain Professional’s Guide to Synchronized Planning
The concept of synchronized planning goes beyond the traditional value chain of a company. It involves orchestrating processes across the entire network, including customers, suppliers, logistics providers, and internal departments, and it is vital to align operational and financial plans to achieve the desired goals.In today's episode hosts Scott Luton and Greg White welcome SAP Director of Solution Management, Ulrich Mast, and Orkla IT Solution Architect, Procurement and Planning, Christian Hjerp to discuss and provide valuable insights into the complexities of managing IT systems in the consumer goods industry and the importance of synchronized planning for business success.Listen in and learn:How consumer goods companies face challenges in managing their IT systems, and how they can streamline these systems and improve efficiencyHow collaboration and continuous improvement are crucial for achieving better results in the consumer goods industryHow synchronized planning involves orchestrating processes across the entire network, including customers, suppliers, logistics providers, and internal departmentsAdaptability, speed, and investment in enhanced functionality are key factors in making informed business decisions and staying competitiveAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q2 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkWEBINAR- How AI-Powered Purchasing Will Save You Millions Without a Data Cleanse: https://bit.ly/40js3ykThis episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-professional-guide-synchronized-planning-1190

Oct 30, 2023 • 1h 1min
Logistics with Purpose Crossover: Autonomy Plus Accountability Equals Results with Jody Thompson, Founder and CEO of CultureRx
For a long time, corporate performance has been managed by looking at worker time and presence. Rules and policies are usually focused on employee behavior, resulting in an inefficient, broken system. While working at Best Buy, Jody Thompson started to reimagine how a workplace could be managed, emphasizing results over time and presence. Now she is focused on workplace transformation full-time, as the Founder and CEO of CultureRX. In this Logistics with Purpose crossover episode, Jody joins hosts Enrique Alvarez and Kristi Porter to share her story and talk about how changing a company’s culture can revolutionize what they are capable of achieving.Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q2 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkWEBINAR- How Do Supply Chains Stay Lean in a Disrupted World? https://bit.ly/46NAOmbWEBINAR- How AI-Powered Purchasing Will Save You Millions Without a Data Cleanse: https://bit.ly/40js3ykThis episode is hosted by Enrique Alvarez and Kristi Porter. For additional information, please visit our dedicated show page at: https://supplychainnow.com/logistics-purpose-autonomy-plus-accountability-equls-results-culturerx-1189

Oct 27, 2023 • 48min
The Supply Chain Buzz: Navigating Healthcare's Shifting Landscape with Regine Villain
The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!In this episode of the Buzz, Scott and Greg welcomed special guest, Ochsner Health Chief Supply Chain and Support Services Officer, Regine Villain. Listen in as Scott, Greg, and Regine discuss:the collapse of Convoythe painful, ugly, and anxious housing marketthe "ridiculous" price of butterthree top supply chain trends that Regine is picking up on in the healthcare industryAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q2 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkWEBINAR- How Do Supply Chains Stay Lean in a Disrupted World? https://bit.ly/46NAOmbThis episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-buzz-navigating-healthcare-shifting-landscape-1188