
APQC Podcasts
APQC podcasts are bringing organizations the information they need to work smarter, faster, and with greater confidence.
Latest episodes

Sep 20, 2021 • 24min
What’s Next for Financial Management with Robert Bendetti
On this podcast, APQC’s Mercy Harper talks with Robert Bendetti, CFO and Senior VP at Life Cycle Engineering, about the people, process, and technology trends ahead for finance teams.
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4 snips
Sep 15, 2021 • 18min
Capabilities vs Process: Is There a Difference?
In this podcast APQC's Holly Lyke-Ho-Gland, Jeff Varney, and Rick McCarthy define processes and capabilities and discuss their similarities and differences.
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Sep 9, 2021 • 25min
What You Need to Know about Emergency Preparedness with Cate Steane
On this podcast, Mercy Harper talks with Cate Steane, founder and owner of Make it Happen Preparedness Services, about navigating ever-changing COVID-19 guidance, building safety strategies for hybrid work environments, and how emergency preparedness integrates with sustainability.
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Sep 7, 2021 • 22min
How Do You Conduct a Check In Meeting?
On this podcast, APQC’s Mercy Harper and Ashley White discuss do’s and don’ts for effective manager/employee check-in meetings. For a limited time, APQC is offering free check-in meeting templates for our podcast listeners. Download our templates for employees and managers.
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Aug 27, 2021 • 15min
Use End-to-End Processes to Transform Your Business
On this podcast, APQC’s Holly Lyke-Ho-Gland and Mercy Harper talk about how end-to-end process thinking enables strategy and drives value, how to get started with end-to-end processes, pitfalls to avoid, and success stories.
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Aug 26, 2021 • 20min
Can Knowledge Management Fix the Labor Shortage?
In this podcast, APQC’s Lauren Trees and Carla O’Dell discuss how four ways knowledge management can help organizations cope with the current labor shortage with examples from leading organizations.
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Aug 25, 2021 • 20min
Why Does HR Get a Bad Rap?
In this podcast, Mercy Harper talks with APQC’s Executive Director of HR Ashley White about employees’ negative perceptions of HR and what’s behind them. APQC wants to hear what you think about your HR department. Click here to take a 10-minute anonymous survey.
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Aug 24, 2021 • 17min
The What, Why, and How of Autonomous Teams with Timm Urschinger
Autonomous teams have been called “the future of work,” but how do they work? In this podcast, Mercy Harper talks with Timm Urschinger, co-founder and CEO of LIVEsciences, about where autonomous teams should be deployed, keys to success, and pitfalls to avoid.
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Aug 20, 2021 • 37min
The Future of Workplace Communication with Stephen Carradini
It’s time for organizations to build a more sustainable virtual communication strategy that truly works for everyone—including those who can’t work remotely. On this podcast, Mercy Harper talks with Stephen Carradini, Assistant Professor of Technical Communications and Senior Sustainability Scholar at Arizona State University, about the future of virtual communication in the workplace.
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Aug 19, 2021 • 28min
Thinking Differently: How KM and Process Become Resilient
Most organizations want to be nimbler in the face of rapidly changing technology, markets, and customer needs. In this podcast, APQC’s Lauren Trees and Holly Lyke-Ho-Gland talk to Thomson Reuters’ Amy Albus, Capital Group’s Mikko Ollila, and Munro Strategic Perspectives’ Melinda Munro about how knowledge and process management teams can boost innovation and agility.
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