UX Research Geeks

Meet Konstantin, a psychologist and freelance user researcher, discussing his insights at the UXR Meetup by UXtweak with host Tina Ličková. He explores overcoming UX research challenges in companies, breaking down communication barriers, and the vital role of user researchers in aligning departments and achieving business objectives. This conversation offers strategies for dismantling organizational silos and a recap for those who missed the event. 🔎 Do you want to know more? Check out this episode at: https://www.uxtweak.com/podcast/konstantin-escher-uxr-meetup-insights/  👉 Moderated testing: https://www.uxtweak.com/moderated-testing Episode highlights 00:01:09 - Guest Introduction: Konstantin’s Journey in UX 00:03:31 - Breaking Silos in Companies: Main Discussion 00:16:24 - Impact of Silos in Small vs. Large Companies 00:24:14 - Preventing Misinterpretation of Research Findings 00:32:49 - Conclusion: Embracing the “Dark Side” of Research About our guest Konstantin Escher Konstantin Escher is a social and decision-making psychologist and works as UX Research Manager at AVIV in Berlin. Over the last nine years, Konstantin consulted global brands (adidas, trivago, OneFootball, bp) on customer-centricity and User Research principles and he believes that researchers are natural silo-breakers and connectors within large organizations. In his free time, Konstantin enjoys photography, running, good coffee, gardening and playing with his two cats. His biggest personal goal for 2024 is running a sub-4 marathon. 🔎 Where to follow Konstantin  LinkedIn / Konstantin website  About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

Tina talks with Aiden, a research leader and digital strategy consultant. They discuss the combined power of grounded theory and continuous discovery in UX research. Aiden shares their experiences and perspectives on how these methodologies enrich the understanding of user needs, driving innovation in user-centric design while exploring the interplay between teamwork and individual efforts in research. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/aiden-hirshfield-grounded-and-continuous-discovery/ Episode highlights 00:01:15 Aiden's Media Background and UX Journey 00:04:26 Team Dynamics in UX Research 00:06:48 Critique of the Scientific Method in UX 00:10:41 Grounded Theory Explained 00:25:01 Democratization in UX Research About our guest Aiden Hirshfield Aiden is a research leader and digital strategy consultant across industries, focused on helping people foster more thoughtful and critical relationships with the media and technology they use in business and in life. His work is rooted in empathy building and uses mixed-method research to elevate the stories of people with lived experiences. Aiden believes that research is a group effort, so he is passionate about enabling teams with the right tools, methods, and expertise needed to conduct continuous and fruitful research at any maturity level. Aiden holds a Ph.D. in Media Psychology, where his research examines the impact of representation on marginalized identities, primarily the LGBTQ+ community. He also started a new podcast, Media Psyched, where he talks about our complex relationships with media and technology. Aiden loves to give back to the UXR community as a mentor, speaker, and author. 🔎 Where to Follow Aiden Hirshfield LinkedIn / Aiden's website / Media Psyched podcast About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

In this episode, Tina talks with Suj, who teaches UX design to kids. Suj combines design and empathy to inspire new thinking. We'll explore Suj's journey, his work's impact, and its significance. The discussion also highlights the connection between design and spirituality. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/suj-premachandran-shaping-minds-in-ux/  Episode highlights 00:01:20 Suj’s Transition from Recruitment to UX 00:05:34 Innovative UX Education for Children 00:10:19 The Impact of Meditation and Mindfulness 00:15:01 Choosing UX as an Educational Tool 00:22:09 Podcast Episode Wrap-Up About our guest Suj Premachandran Suj Premachandran has a varied career, with roles at Salt, Revolut, and Fitness First UK. He holds degrees from the University of the Arts London and London South Bank University. Now the CEO of Digital Influx Academy, Suj is recognized for his organizational ability, tech skills and adaptability. 🔎 Where to Follow Suj Premachandran LinkedIn  About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

In this episode, Tina Ličková talks with Dr. Breanna Gentile about integrating psychological principles into UX design, focusing on trauma-informed practices. They explore how understanding users' emotional and psychological backgrounds can inform better design decisions. Dr. Gentile emphasizes cultural sensitivity, the blend of qualitative and quantitative research methods, and the importance of creating safe digital environments. The conversation shows how recognizing the human side of user experiences leads to more empathetic and effective UX research. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/bre-gentile-how-trauma-and-ux-comes-together/  Episode highlights 00:01:14 The Journey to UX and the Creation of Dr. G's Lab 00:03:14 The Definition and Depth of Trauma 00:08:23 The Intersection of Trauma and UX 00:14:02 The Importance of Cultural and Generational Sensitivity 00:28:25 Methods for Trauma-Informed Research 00:32:13 Upcoming Publications and Final Thoughts About our guest Breanna Gentile Dr. Breanna Gentile, a psychologist turned UX researcher and designer, is dedicated to trauma-informed research and product design. With a Ph.D. in Clinical Psychology, she founded Dr. G's Lab, empowering teens and publishing studies in peer-reviewed journals. As Chief of Clinical Solutions at Esteem Therapeutics and Director of Product Design at the Center for Youth Wellness, she focuses on resilience through trauma-informed practices. 🔎 Where to Follow Breanna  Breanna / Dr. G’s Lab / From Psychology to UX About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

In this special episode, Tina discusses the UXinsight festival with its organizers, Karin den Bouwmeester and Debbie Slijpen. They share insights into the conference's development, highlight the significance of post-talk discussions, and explore the challenges of fostering online connections. The theme, "Stay Curious, Be Bold," is discussed in the context of UX research's evolving role. The hosts also offer advice for event organizers, emphasizing the importance of personal connections and authenticity within the community.  🐝 UXtweak tip: Thanks to our collaboration with the UXinsight festival, we're excited to offer our listeners a unique opportunity: a 10% discount on your festival pass. Just use the code UXFEST-GEEKS24 at checkout. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/karin-den-bouwmeester-debbie-slijpen-uxinsight/ Episode highlights 00:03:20 The Journey of UXinsight Festival 00:09:00 The Challenges and Triumphs of Organizing a Conference 00:19:14 The Theme of the Conference: Stay Curious, Be Bold 00:23:27 Speakers of UXinsight 00:25:33 Organizing Events: Tips and Tricks About our guest Karin den Bouwmeester Karin is the founder of UXinsight. With 20+ years of hands-on research experience, she's determined to help the research community grow to a mature level. She loves to connect UX researchers from all over the world. About our guest Debbie Slijpen Debbie is UXinsight's coordinator, planner and go-getter. She looks after our speakers, sponsors, trainers, participants and everyone we work with. She isn't happy until everything - and everyone - is taken care of. 🔎 Where to Follow Karin and Debbie  Karin / Debbie / UXinsight  About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

In this episode, Tina talks with Yao about using AI in UX research, focusing on the Research Co-pilot tool. They explore its role in speeding up research and the necessity of human oversight. The conversation also touches on AI's benefits for both new and experienced researchers, its future in the field, and how it integrates with the tools of UX professionals. This discussion illustrates the combination of technological advancements with human expertise in advancing UX research. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/yao-adantor-ai-and-ux-research/  Episode highlights 00:03:11 - Building an AI System 00:07:01 - Introduction to the Co-Pilot 00:12:54 - Future of AI in Research 00:22:18 - Vision for Research Co-pilot About our guest Yao Adantor Yao Adantor is the Co-Founder and Lead UX Researcher at Research Bookmark, widely known for helping organizations to create exceptional user experiences. With an impressive client portfolio that includes KPMG, CapitalOne, Toyota, T-Mobile, and Abbvie, Yao excels in collaborating with both internal and external stakeholders to develop human-centered products. Beyond research processes and informing product roadmaps, Yao is instrumental in leading research initiatives on emerging markets, consistently applying user-centered design principles to deliver data-driven solutions. Connect with Yao on LinkedIn or on his website to learn more about his expertise. 🔎 Where to Follow Yao Adantor LinkedIn / His webpage / Research Bookmark About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

Tina talks with Daniel Pidcock and Larissa Schwedersky from Glean.ly, exploring Atomic UX Research and its effective use of varied data for strong research outcomes. Larissa also covers the positives of non-linear research, and together they demonstrate how atomic UX research can flexibly support organizations, aiming to boost both user experience and customer satisfaction. 🎅 We're excited to share a special offer for our listeners in collaboration with Daniel Pidcock: Use the coupon code UXRGEEKS on Glean.ly, your scalable user research repository, to enjoy 12 months of free access to Contributor! 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/daniel-pidcock-and-larissa-schwedersky-atomic-research/ Episode highlights 00:04:08 - Origins of Atomic Research 00:06:52 - Explaining Atomic Research 00:18:48 - The Necessity of Insights in Recommendations 00:26:07 - Putting Different (Green) Pieces together 00:34:34 - Connecting with the Atomic Research Community About our guest Larissa Schwedersky Larissa Schwedersky, a Brazilian researcher, holds a Bachelor's degree in Social Sciences, a Master's in Social Anthropology, and is currently pursuing her Ph.D. in the same field. Combining her academic background with practical experience, she works as a UX Researcher while also contributing to urban planning projects as a freelance researcher. Larissa's portfolio includes work as a Monitoring and Evaluation (M&E) consultant for renowned organizations like UNICEF, UNDP, and ILO, emphasizing her expertise in mixed methods studies. About our guest Daniel Pidcock Daniel Pidcock, a UX Consultant renowned for the Atomic UX Research method, combines his expertise in User Experience Design and research with a digital UI design background. With a profound grasp of UX strategy, accessibility, and design systems, Daniel's innovative approach has set a global standard in User Research. His achievements include the development of a Research Repository system used by leading global brands. Having collaborated with FTSE100 giants and startups alike, Daniel's extensive experience in lean product design facilitates the rapid design, validation, and launch of digital products with a focus on accessibility for all users. 🔎 Where to Follow Larissa and Daniel: Glean.ly / LN Larissa / LN Daniel  About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

In this episode of "UX Research Geeks," Tina interviews Steve Portigal, an acclaimed user experience researcher and author. They discuss the updated second edition of his book "Interviewing Users."  Steve talks about the challenges of revising his book, highlighting changes in the user experience research field, including new focuses like cognitive biases, the rise of remote research practices, and the development of research operations as a profession. He also addresses the shift towards in-house research teams and the democratization of user research.  The conversation underscores the importance of evolving skills and adapting to the dynamic nature of user research, with Steve's book serving as a guide for both experienced researchers and newcomers to the field. 🎅 In collaboration with Steve Portigal and Rosenfeld Media, we're excited to offer our listeners a 20% discount on the book "Interviewing Users (2nd Edition)." Use the code UXRGEEKS at checkout to enjoy this special offer, valid until December 29, 2023. Don't miss this chance to give yourself an early Christmas gift! Get the book: https://rosenfeldmedia.com/books/interviewing-users-second-edition/  🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/steve-portigal-the-second-edition-of-interviewing-users/ About our guest Steve Portigal Steve Portigal is an experienced user researcher who helps organizations to build more mature user research practices. Based outside of San Francisco, he is a principal of Portigal Consulting, and has conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and real estate agents.  His work has informed the development of professional audio gear, wine packaging, medical information systems, design systems, video-conferencing technology, and music streaming services. Steve is the author of two books: the classic Interviewing Users: How To Uncover Compelling Insights (now in a second edition) and Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations. 🔎 Where to Follow Steve: LinkedIn Dollars to Donuts podcast About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: ⁠https://www.uxtweak.com/⁠ 👈 🐝 Where to Follow UXtweak: ⁠LinkedIn⁠ / ⁠Instagram⁠ / ⁠YouTube⁠ / ⁠Facebook⁠ / ⁠Twitter⁠

In this podcast episode, Tina talks with Teresa Torres, a notable Product Management Coach. Teresa discusses the Continuous Discovery Framework, addressing the skepticism she's faced from the research community. She emphasizes customer-centric methods and the necessity for product teams to conduct efficient research. Key topics include research democratization, researcher roles in product development, and balancing diverse customer insights. 🔎 Do you want to know more? Check out this episode at: https://www.uxtweak.com/podcast/teresa-torres-ux-researchers-and-continous-discovery/ Episode highlights 00:01:38 Theresa's Journey to Product Discovery and Research 00:04:40 The Shift to Product Discovery Coaching 00:09:29 The Upset Research Community 00:18:44 Debunking the Term 'Research Democratization' 00:25:28 The Future of Research and Continuous Discovery About our guest Teresa Torres Teresa Torres, based in Bend, Oregon, USA, is a respected author, speaker, and coach in product management. She emphasizes customer-centricity, infusing customer input into daily product decisions. With extensive experience coaching teams of all sizes across diverse industries, including both startups and global enterprises, she's impacted over 12,000 product professionals. Teresa is also the author of "Continuous Discovery Habits" and a key figure at the Product Talk Academy. 🔎 Where to Follow Teresa LinkedIn /  Product Talk Academy  About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

In this episode, Maria and Tina explore the nuances of cultural sensitivity in UX research. Together, they discuss the role of cultural backgrounds in shaping communication during research studies and share practical guidance on inclusivity and understanding generational differences within the workplace. 🔎 Do you want to know more? Check out this episode at: https://www.uxtweak.com/podcast/maria_panagiotidi_cultural_crossroads/  Episode highlights 00:01:47 Transition into UX Research 00:04:43 Cultural Sensitivity in Research and Team Management 00:14:00 Verbal and Non-Verbal Communication in Different Cultures 00:20:41 Challenges of Vocabulary in Multicultural Environments 00:29:51 Political Correctness and Communication 00:33:37 Where to Follow Maria About our guest Maria Panagiotidi Maria is a mixed methods UX researcher with a strong background in Cognitive Psychology and Cyberpsychology. She holds a PhD in Psychology and spent over 5 years as a lecturer before transitioning fully into UX research. Maria frequently shares her insights on the intersection of psychology and UX through her Substack and podcast.  🔎 Where to Follow Maria LinkedIn / Podcast / Twitter / Blog About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: ⁠https://www.uxtweak.com/⁠ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter