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WBSRocks: Business Growth with Enterprise Software and Digital Transformation

Latest episodes

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Dec 17, 2024 • 1h 11min

WBSP655: Grow Your Business by Understanding BambooHR’s Capabilities, an Objective Panel Discussion

Send us a textModern cloud-native HR solutions tailored for the SMB market have garnered widespread enthusiasm due to their accessibility, cost-effectiveness, and ease of use. They are often positioned as superior alternatives to legacy systems, especially for smaller businesses seeking streamlined implementation with minimal investment in consulting and change management. However, their initial appeal can wane as business needs evolve. Growing organizations may face challenges with scalability, workflow security, and data integrity, exposing the limitations of these solutions. As a result, while cloud-native tools are an excellent fit for SMBs with limited resources, mid-to-large businesses must carefully evaluate their long-term suitability to ensure these solutions can support their expanding operational demands.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of BambooHR’s capabilities. We covered many grounds, including where BambooHR might be a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of BambooHR.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 
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Dec 16, 2024 • 35min

WBSP654: Grow Your Business by Learning the Top 15 Digital Transformation Trends In 2025 w/ Sam Gupta

Send us a textThe year 2025 is set to be a pivotal moment for digital transformation, with businesses, software vendors, and professionals alike navigating a rapidly evolving landscape shaped by global shifts. For organizations reimagining their enterprise architecture or investing in cutting-edge software solutions, staying ahead of market trends will be essential to drive strategic growth and innovation. Enterprise software vendors, especially product teams, must leverage these insights to craft future-proof roadmaps that align with shifting demands and technological advancements. Additionally, executives and consultants will need to stay agile, reassessing their career trajectories and adapting to changes in product strategies that influence their roles. In this episode, our host, Sam Gupta, discusses top 15 digital transformation trends in 2025. He also discusses several factors that drive these trends and their implications on the enterprise software industry as well as their consumers. Finally, he shares how executives can plan their careers using these trends.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 
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Dec 9, 2024 • 23min

WBSP653: Grow Your Business by Learning the Top 10 Public Sector CRMs In 2024 w/ Sam Gupta

Send us a textPublic sector organizations possess unique CRM requirements that differentiate them from private sector businesses. This category includes municipalities, cities, and federal agencies that manage a wide range of services and citizen interactions, necessitating specialized capabilities. A critical aspect of public sector CRMs is the management of citizen experiences, which extends beyond conventional customer service functionalities. These systems must accommodate various customer personas, oversee complex workflows, and provide a comprehensive, 360-degree view of citizen interactions across multiple channels. In this video, we will explore the top 10 public sector CRMs for 2024, highlighting platforms that cater specifically to the needs of government and public service organizations.In this episode, our host, Sam Gupta, discusses the top Public Sector CRMs in 2024. He also discusses several variables that influence the rankings of these CRM systems. Finally, he shares the pros and cons of each CRM system.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 
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Dec 4, 2024 • 55min

WBSP652: Grow Your Business by Understanding ADP Vantage HCM’s Capabilities, an Objective Panel Discussion

Send us a textADP has established itself as a leading choice for payroll solutions, even among organizations that employ other HCM platforms such as Workday, SuccessFactors, or Oracle HCM. While ADP has broadened its offerings to encompass a range of HCM capabilities through its ADP Vantage HCM solution, aiming to compete with players like Ceridian and Workday, users often report an inconsistent experience. This inconsistency can manifest in various areas, including communication challenges, process inefficiencies, and issues with data integrity. Despite these hurdles, many companies remain loyal to ADP, primarily because of its comprehensive managed services available globally, which are vital for navigating the complexities of international tax regulations.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of ADP Vantage HCM’s capabilities. We covered many grounds, including where ADP Vantage HCM might be a a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of ADP Vantage HCM.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 
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Dec 3, 2024 • 26min

WBSP651: Grow Your Business by Learning the Top 10 Higher Education CRMs In 2024 w/ Sam Gupta

Send us a textHigher education institutions have unique CRM needs that go well beyond the requirements seen in K-12 settings. In higher ed, CRM systems must handle not only student recruitment but also complex alumni relations, faculty engagement, and a wide array of student services. Colleges and universities engage with a diverse set of stakeholders, including prospective and current students, alumni, donors, and staff, necessitating a CRM that is both versatile and scalable to support long-term engagement strategies. In this video, we’ll review the top 10 CRMs for higher education in 2024, showcasing platforms specifically designed to meet the needs of universities and colleges.In this episode, our host, Sam Gupta, discusses the top Higher Education CRMs in 2024. He also discusses several variables that influence the rankings of these CRM systems. Finally, he shares the pros and cons of each CRM system.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 
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Dec 2, 2024 • 32min

WBSP650: Grow Your Business by Learning the Top 10 K-12 Education CRMs In 2024 w/ Sam Gupta

Send us a textEducational institutions, particularly K-12 schools, have distinct requirements for CRM systems that go far beyond the functions typically seen in business or even higher education. K-12 schools must engage with a broad spectrum of stakeholders, not only managing current students and their families but also interacting with prospective students, alumni, and faculty. This requires a CRM capable of supporting recruitment, admissions, alumni relations, and teacher engagement. Given the diversity in K-12 institutions, from small, single schools to large districts, an adaptable and customizable CRM is essential to meet these varying needs.In this episode, our host, Sam Gupta, discusses the top 10 K-12 Education CRMs in 2024. He also discusses several variables that influence the rankings of these CRM systems. Finally, he shares the pros and cons of each CRM systems.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 
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Nov 27, 2024 • 43min

WBSP649: Grow Your Business by Learning CDP Trends and Why They Matter for Brands w/ Cary Lawrence

Send us a textNavigating consumer-centric industries poses a distinctive challenge as privacy laws limit access to the detailed customer information needed to predict preferences accurately. This creates a classic chicken-and-egg dilemma: consumers crave personalized experiences, but regulations restrict the data required to provide them. Despite this, brands must find innovative ways to engage. Identifying and prioritizing high-value customers becomes crucial, demanding precisely tailored journeys that meet their expectations. Achieving this balance requires a blend of creativity and accuracy to deliver meaningful experiences within privacy boundaries. In this environment, success depends on the ability to derive actionable insights while remaining compliant with regulatory standards, ensuring both customer satisfaction and adherence to privacy laws.In this episode, Sam Gupta engages in a LinkedIn live session with Cary Lawrence, CEO at Decile, to provide insights into CDP trends and why they matter for brands.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
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Nov 26, 2024 • 28min

WBSP648: Grow Your Business by Learning the Top 10 CRMs for Innovation Districts In 2024 w/ Sam Gupta

Send us a textInnovation districts have distinct operational needs that set them apart from conventional business environments. These collaborative spaces are formed through partnerships among cities, universities, and research organizations to create an ecosystem that fosters innovation. Typically funded through a combination of donor contributions and government or academic support, innovation districts bring together elements of nonprofit management, real estate development, and tech advancement, resulting in a unique and complex environment to manage. While some of their processes resemble city governance, innovation districts operate with a streamlined focus on promoting cutting-edge research and entrepreneurship. They host a diverse mix of tenants—ranging from tech startups to biotech firms and educational institutions—each with unique requirements and challenges.In this episode, our host, Sam Gupta, discusses the top 10 CRMs for Innovation Districts in 2024. He also discusses several variables that influence the rankings of these CRM systems. Finally, he shares the pros and cons of each CRM system.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 
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Nov 25, 2024 • 36min

WBSP647: Grow Your Business by Learning the Top 10 Large Non-Profit CRMs In 2024 w/ Sam Gupta

Send us a textWhen evaluating the CRM needs of larger not-for-profit organizations, it's essential to recognize that their requirements are far more complex than those of smaller entities. These large-scale organizations, often with over 1,000 employees, manage vast numbers of transactions and interactions, demanding CRM systems that are not only scalable but also capable of handling high data loads. A robust CRM for this sector must support seamless integration with other platforms, such as ERP systems, to facilitate smooth operations and data flow across departments. The intricacies of managing donors and fulfilling grant reporting requirements add to this complexity, as funders frequently have specific reporting milestones and restrictions that must be accurately tracked and met.In this episode, our host, Sam Gupta, discusses the top 10 Large Non-Profit CRMs in 2024. He also discusses several variables that influence the rankings of these CRM systems. Finally, he shares the pros and cons of each CRM system.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 
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Nov 20, 2024 • 57min

WBSP646: Grow Your Business by Understanding Dayforce’s Capabilities, an Objective Panel Discussion

Send us a textIn the ERP field, acquiring companies don’t always offer the same advantages as they do within HCM. ERP systems demand tightly integrated data models, making it difficult to seamlessly incorporate acquired products without extensive reconfiguration. In contrast, HCM systems are less constrained by this requirement, allowing acquired components to function independently within the broader system. Ceridian serves as a notable example, evolving from a WFM solution to a full-fledged HCM suite that now spans multiple countries and regions. With this context in mind, how well does Ceridian Dayforce HCM perform in terms of its capabilities, and how does it compare with other leading HCM solutions in the market?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Dayforce’s capabilities. We covered many grounds, including where Dayforce might be a a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand Dayforce's core strengths and weaknesses.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

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