the RocketMSP Podcast
RocketMSP
The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best practices, and innovative solutions.
Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to provide educational, informative, and entertaining content for MSP/TSP business owners and IT professionals who want to stay updated on the latest trends and practices in the field.
One of the unique aspects of the RocketMSP Podcast is its focus on product demos. The podcast regularly showcases new and innovative products like RF Code's state-of-the-art monitoring solution, Sentry, and other cutting-edge IT tools and services. These demos offer listeners an in-depth look at how these products work and how they can be utilized to improve their businesses.
In addition to product demos, the RocketMSP Podcast also offers extensive training content. Episodes often delve into technical topics, providing listeners with actionable insights and strategies they can apply in their operations. From cybersecurity best practices to remote IT management tips, the podcast covers a wide range of subjects relevant to today's MSPs.
Beyond demos and training, the RocketMSP Podcast provides news coverage for MSPs. Keeping listeners informed about the latest developments in the IT industry, the podcast discusses recent news stories, industry trends, and emerging technologies. This news coverage ensures listeners are always up-to-date on the factors that could impact their businesses.
The RocketMSP Podcast is available on multiple platforms, including Apple Podcasts, Spotify, and Stitcher, making it easily accessible for MSP community members. Whether you're an established MSP looking to stay ahead of the curve or an aspiring IT professional seeking industry insights, the RocketMSP Podcast is a valuable resource.
Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to provide educational, informative, and entertaining content for MSP/TSP business owners and IT professionals who want to stay updated on the latest trends and practices in the field.
One of the unique aspects of the RocketMSP Podcast is its focus on product demos. The podcast regularly showcases new and innovative products like RF Code's state-of-the-art monitoring solution, Sentry, and other cutting-edge IT tools and services. These demos offer listeners an in-depth look at how these products work and how they can be utilized to improve their businesses.
In addition to product demos, the RocketMSP Podcast also offers extensive training content. Episodes often delve into technical topics, providing listeners with actionable insights and strategies they can apply in their operations. From cybersecurity best practices to remote IT management tips, the podcast covers a wide range of subjects relevant to today's MSPs.
Beyond demos and training, the RocketMSP Podcast provides news coverage for MSPs. Keeping listeners informed about the latest developments in the IT industry, the podcast discusses recent news stories, industry trends, and emerging technologies. This news coverage ensures listeners are always up-to-date on the factors that could impact their businesses.
The RocketMSP Podcast is available on multiple platforms, including Apple Podcasts, Spotify, and Stitcher, making it easily accessible for MSP community members. Whether you're an established MSP looking to stay ahead of the curve or an aspiring IT professional seeking industry insights, the RocketMSP Podcast is a valuable resource.
Episodes
Mentioned books
May 6, 2021 • 26min
A CRM for MSPs - HoneyCRM Part 1
I inter Andrew Crespo-Roman
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
May 5, 2021 • 22min
Microsoft 365 Management with MSPMagic - Part 2
I continue the interview with Tas and Andrey from MSPMagic.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
May 4, 2021 • 17min
Microsoft 365 Management with MSPMagic - Part 1
I interview Tas and Andrey from MSPMagic.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
Apr 27, 2021 • 1h 4min
Mergers & Acquisitions with Vista Business Group
Adam graduated from Kansas State University with dual degrees in Financial Management and Financial Services. After graduating, he worked as a lead portfolio manager for a large Midwest registered investment adviser; where he ran his absolute return strategy, delivering superior risk adjusted returns for his clients (relative to the market and benchmarks). He then worked extensively as an independent market maker before starting with Vista Business Group, an M&A advisory firm. His understanding of risk/reward trade offs and growth catalysts allow him to find strong matches for clients that are looking to grow their business through acquisition.
To learn more about Vista Business Partners:https://vistabusinessgroup.com
To learn more about Steve Taylor and RocketMSP:https://rocketmsp.iohttps://facebook.com/stevetaylorithttps://linkedin.com/in/stevetaylorit
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
Apr 22, 2021 • 1h 22min
Proof Your Customers Are Satisfied with SmileBack
Andrew Wallace
Andrew Wallace is the Managing Director and Chief Product Officer of SmileBack, a software-as-a-service company in the customer satisfaction space. He works with his teams to help SmileBack’s customers to drive their businesses through collecting, analyzing and leveraging feedback. He has degrees in Philosophy and Journalism, and is an ardent lover of ice creams of all kinds (except chocolate — yuck).
Rory Gallagher
Rory Gallagher is the Growth Lead at SmileBack, a software-as-a-service company in the customer satisfaction feedback space. He helps MSPs grow their business through feedback systems. He’s spent years working in customer experience and sales and is an avid traveller who’s always planning the next adventure.
SmileBack
SmileBack is the only customer feedback system specifically designed for MSPs and focused exclusively on customer satisfaction. Our CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable.
Learn more about SmileBack:https://smileback.com/
Learn more about Steve Taylor and RocketMSP:https://rocketmsp.iohttps://linkedin.com/in/stevetaylorithttps://facebook.com/stevetaylorit
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
Apr 16, 2021 • 1h 49min
MSP Today with Justin Esgar
With a bachelor’s degree in Business Administration from the University of Rhode Island and over 15 years of industry experience under his belt, Justin Esgar has combined his eclectic tech interests under the Virtua Consulting Group umbrella. Taking the lead is Virtua Computers, an Apple-certified consultancy he founded in 2008 that has grown into one of the top-ranked Apple consultants in New York City. Virtua specializes in helping small- and medium-sized businesses and non-profit organizations analyze, design, and install technology solutions. The software development group Virtua XYZ brings together Justin’s various programming projects, including the Your Computer Inventory service for IT consultants. Finally, Justin organizes and cheerleads for the business-focused ACES Conference and associated online community.
Learn more about Justin Esgar:
https://www.virtuaconsultinggroup.com
https://acesconf.com
https://www.amazon.com/Appitalize-your-Idea-Bringing-Fruition/dp/1494858940
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
Apr 16, 2021 • 1h 41min
A Demo of All-In-One Cybersecurity Suite Marzo4
The size of your business, or budget, shouldn't limit your ability to combat cyber threats. Marzo4 is an all-in-one, cloud-based platform that is easy to install, easy to manage, and provides the 24/7 protection and support you deserve, at a price you can afford.
Their enterprise-grade security and powerful business tools protect your brand, your customers, and your bottom line giving you and your team the confidence and freedom to focus on the important work of growing your business.
Raffaele Mautone is the CEO of Aadya Security, the creator of Marzo4, and he'll be walking us through a demo of the platform and their channel program.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
Apr 15, 2021 • 1h 23min
Cybersecurity Services with Green Cloud Defense
Keith helped start Green Cloud 10 years ago with veteran telecom executives. Keith’s experiences led to the development of some of the first “managed” services, including Firewall, Unified Messaging, Data Backup, Managed MPLS, and Data Centers.
Green Cloud recently closed on the acquisition of Cascade Defense, a full-service MSSP in Spokane, Washington. The acquisition has resulted in the rebranding and renaming to Green Cloud Defense.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
Apr 14, 2021 • 1h 32min
How Tas Gray Uses Microsoft 365 For His MSP
Steve Taylor is making educational, informative, and entertaining content for MSP / TSP business owners along with IT professionals that want to stay up-to-date on the latest tools we use, operational concepts, and insights into the current landscape in the channel.
You should care because he don't hold back and will ask vendors the questions that MSPs want answers to, not just the fluff the vendors want to sell.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
Apr 9, 2021 • 43min
DNS Hygiene with Eric J. Taylor
Steve Taylor is making educational, informative, and entertaining content for MSP / TSP business owners along with IT professionals that want to stay up-to-date on the latest tools we use, operational concepts, and insights into the current landscape in the channel.
You should care because he don't hold back and will ask vendors the questions that MSPs want answers to, not just the fluff the vendors want to sell.
---
Send in a voice message: https://podcasters.spotify.com/pod/show/rocketmsp/message
