
Leading Learning Podcast
The market for continuing education, professional development, and lifelong learning is large and evolving rapidly. Competition is growing and learners have more options than ever. The Leading Learning Podcast is for learning business professionals who want to thrive in this new landscape. In each episode, co-hosts Jeff Cobb and Celisa Steele provide actionable insights based on their own deep experience and expertise or invite in experts and practitioners to share their perspectives.
Latest episodes

Feb 21, 2023 • 32min
345: 5 Cs to Power Up Your Portfolio
Content alone is usually not enough to stand out and make your learning business as useful and as successful as it can be. You usually need something else to supplement or enhance your content. That’s why we’ve identified five areas—what we’re calling the 5 Cs—to strategically build on the content that a learning business already has. In this episode of the Leading Learning Podcast, we share those 5 Cs to help you enhance or repackage your existing products and services: coaching, cohorts, community, chunking, and credentials. We also explain how to power up your portfolio in each of those areas to grow the reach, revenue, and impact of your content. Full show notes and a transcript are available at https://www.leadinglearning.com/episode345. We are grateful to our sponsor for this series, WBT Systems. *** TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs. The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams. WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

Feb 14, 2023 • 41min
344: Responsible Consumption and Production of Research with Elizabeth Engel and Polly Karpowicz
It’s critical that learning business professionals pay careful attention to the research they create and the research they rely on for making decisions. This means asking questions, knowing the research methods used, and understanding the limitations of the data. But, because most of us aren’t trained in research, this can be a challenge. That’s why Elizabeth Engel, chief strategist at Spark Consulting, and Polly Karpowicz, a seasoned association consultant, co-authored “Caveat Emptor: Becoming a Responsible Consumer of Research.” Their goal in writing the white paper was to help associations and others to be better informed about the research they use and to remain trusted, unbiased sources of information for the audiences they serve. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Elizabeth and Polly about primary versus secondary research, qualitative and quantitative research, mixed research methods, the ethics of using people in research, and bias. They also discuss data validity, reliability, and statistical significance, and they share valuable tips for the responsible consumption and production of research. Full show notes and a transcript are available at https://www.leadinglearning.com/episode344. We are grateful to our sponsor for this series, WBT Systems. *** TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs. The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams. WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

Feb 2, 2023 • 49min
343: Forging Effective Learning with Bror Saxberg
Dr. Bror Saxberg is founder of LearningForge, a learning engineering consultancy that helps organizations think creatively about applying learning development and motivation science to their products, services, and strategies. Prior to this, he served as the chief learning officer and co-founder of K12 Inc., the chief learning officer of Kaplan, and the head of learning sciences at the Chan Zuckerberg Initiative. Bror is an MD PhD, giving him a rich and unique perspective on the world of learning. He focuses on applying what’s known about learning science and learning measurement at scale to the practical business of making effective, efficient, usable, and graceful learning environments that get learners the outcomes they need to be successful. In this episode of the Leading Learning Podcast, Celisa talks with Bror about the components of expertise, why and when to perform a cognitive task analysis, and motivation’s impact on learning. They also discuss learning engineering, effective iteration, and the importance of evidence-centered design. Full show notes and a transcript are available at https://www.leadinglearning.com/episode343. We are grateful to our sponsor for this series, WBT Systems. *** TopClass LMS provides the tools for you to become the preferred provider in your market, delivering value to learners at every stage of their working life. WBT Systems’ award-winning learning system enables delivery of impactful continuing education, professional development, and certification programs. The TopClass LMS team supports learning businesses in using integrated learning technology to gain greater understanding of learners’ needs and behaviors, to enhance engagement, to aid recruitment and retention, and to create and grow non-dues revenue streams. WBT Systems will work with you to truly understand your preferences, needs, and challenges to ensure that your experience with TopClass LMS is as easy and problem-free as possible. Visit leadinglearning.com/topclass to learn how to generate value and growth for your learning business and to request a demo.

Jan 31, 2023 • 28min
342: Talking Digital Credentials with 1EdTech
1EdTech has been instrumental in the creation and ongoing management of important standards in the world of online learning. Formerly known as IMS Global, 1EdTech is a member-based community dedicated to powering learner potential. Its members include institutions and tech providers that work together to make learning technology better, safer, and more interoperable. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Mark Leuba, vice president of product management at 1EdTech. They focus on 1EdTech’s work with digital credentials. They look at the current digital credentials landscape, the growing adoption, and potential challenges. They also discuss Open Badges and the Comprehensive Learner Record, two key standards developed by 1EdTech that are aimed at addressing some of the challenges that exist in the evolving market for digital credentials. Full show notes and a transcript are available at https://www.leadinglearning.com/episode342.

Jan 19, 2023 • 22min
341: Chatting about ChatGPT and Learning Businesses
You've probably noted the remarkable rise of ChatGPT. In a short time, it become a game-changer in the field of artificial intelligence (AI) and has the potential to revolutionize the way we work and learn. In this episode of the Leading Learning Podcast, we explain what ChatGPT is, how it works, and its implications for both learners and providers of learning. We also discuss concerns about and limitations of ChatGPT and what learning businesses need to consider when using it. Full show notes and a transcript are available at https://www.leadinglearning.com/episode341.

Jan 17, 2023 • 28min
340: At the Intersection of Coaching and Learning with Jen Lewi
Jen Lewi is an executive and career development coach, working at the intersection of coaching and learning. As vice president of career development and conferences at the School Nutrition Association (SNA), Jen helps SNA's diverse members get the training they need to succeed. IIn this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Jen about the opportunities and benefits of coaching for learning businesses. They also discuss pandemic-driven portfolio changes, the power of peer sharing, cohort-based learning, and the importance of truly understanding your learners and how you can best serve them. Full show notes and a transcript are available at https://www.leadinglearning.com/episode340.

Jan 10, 2023 • 34min
339: Product Development and Learning Communities with James Young
James Young is founder and chief learning officer of the Product Community, a product development learning community designed specifically for associations. Jim has decades of experience working in learning businesses that have embraced innovation in learning communities, gamification, virtual reality (VR), augmented reality (AR), cohort-based learning, and competency-based learning. In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with return guest Jim about the connection between higher education and lifelong learning and creating indispensable learning environments. They also discuss the Product Community that Jim founded, the problem it’s trying to solve, tips for sustaining a community over time, and how to foster a culture of innovation. Full show notes and a transcript are available at https://www.leadinglearning.com/episode339.

Jan 3, 2023 • 24min
338: Preparing for 2023
When we said goodbye to 2022, we took time to reflect on milestones, trends, and potential implications for learning businesses in the previous episode. Now it's time to prepare for the new year and look ahead to the areas that are likely to impact learning businesses most in 2023. In this first episode of the new year, we share data from a recent survey to uncover the top areas of focus for learning businesses in the coming year. We also share our key takeaways from the data and the related implications for the learning business landscape. Full show notes and a transcript are available at https://www.leadinglearning.com/episode338.

Dec 27, 2022 • 39min
337: Redux: The Surprising Truth About Human Behaviors and Learning with Dan Pink
Understanding the science behind human behavior can be extremely powerful for learning businesses. Daniel H. Pink is the author of six provocative, bestselling books that uncover the truth about complex behaviors, including Drive: The Surprising Truth About What Motivates Us, To Sell Is Human: The Surprising Truth About Moving Others, When: The Scientific Secrets of Perfect Timing, and, most recently, The Power of Regret: How Looking Backward Moves Us Forward. Dan Pink is also the creator of the Pinkcast, a series of short videos that feature science-based tools and tips for working smarter and living better, and his TED Talk on the science of motivation is one of the 25 most popular, with more than 29 million views. In this redux episode of the Leading Learning Podcast, co-host Celisa Steele talks with Dan about themes he explores in his books that have implications for learning businesses, including motivation 3.0, learning goals versus performance goals, persuasion, and the importance of timing when it comes to learning. Full show notes and a transcript are available at https://www.leadinglearning.com/episode337.

Dec 20, 2022 • 27min
336: Redux: Mindfulness and Learning with Ellen Langer
The topic of mindfulness is likely one you’ve heard a lot about in recent years. But what does it mean to be mindful? And what is the connection between mindfulness and learning? Dr. Ellen Langer is a social psychologist and a Harvard professor. She’s also a Guggenheim Fellow and the recipient of numerous awards and honors for her work on mindfulness that spans more than 40 years. She’s written 11 books and more than 200 research articles for general and academic readers on mindfulness. Her best-selling books include Mindfulness, The Power of Mindful Learning, On Becoming an Artist: Reinventing Yourself Through Mindful Creativity, and Counterclockwise: Mindful Health and the Power of Possibility. In this redux episode of the Leading Learning Podcast, co-host Jeff Cobb talks with Ellen about what it really means to be mindful, the benefits that come with mindfulness, and ways you can encourage mindfulness in your own life and in the design of learning experiences. Full show notes and a transcript are available at https://www.leadinglearning.com/episode336.