Globalization is a strategy that makes sense for many learning businesses, and going global usually involves language services.

This episode features Ingrid Christensen, president and founder of INGCO International, a full-service language solutions company, and author of The Language of Trust: Communicate to Build Meaningful Relationships in Business and Life.

Leading Learning Podcast co-host Celisa Steele and Ingrid talk about what localization, globalization, translation, and interpretation are and their role in diversity, equity, and inclusion. They also discuss trust as a necessary leadership skill and ways for learning businesses to build trust through marketing and instructional materials, credentials, feedback, and more.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode354.

We are grateful to our sponsor for this episode Thinkific.

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