

The Resilient Journey
Mark Hoffman
It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.
Episodes
Mentioned books

4 snips
Mar 11, 2024 • 28min
Episode 124 - Busting Myths About IT Disaster Recovery & Business Continuity - David Hall
David Hall discusses debunking myths about IT disaster recovery and business continuity, emphasizing the need for a comprehensive backup strategy. The conversation also covers effective communication with IT partners and simplifying technical jargon. Tune in for insights on approaching IT conversations and the importance of prioritizing critical systems.

Mar 4, 2024 • 31min
Episode 123 - What Your Program Can Learn From the Financial Sector with Gillian Catalano
Maybe your organization isn’t in a regulated industry. Maybe you don’t think operational resilience is something that applies to you. But what if we told you that some of the principles of “OR” can still be used to improve your program?
Hello everyone and welcome episode 123 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we’re joined by Gillian Catalano, Senior Director of Enterprise Resilience Risk for RBC.
This week, Gillian and Mark talk about business continuity and operational resilience in the financial sector and how those principles can be effective in your organization regardless of its size or industry.
Gillian explains how threats and risks related to technology recovery, 3rd parties, and geo-political matters are shaping the strategies of their resilience program.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Feb 26, 2024 • 29min
Episode 122 - Inside DRJ Spring: Unleashing the Power of Resilience with Bob Arnold & Lisa Jones
What comes to mind when you think of spring? Warmer weather? March Madness? Spring training? Warming up your golf swing? Well, all of those are fine answers – but for many the thought of spring means the beginning of conference season.
Hello everyone and welcome episode 122 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we’re joined by Bob Arnold, President of Disaster Recovery Journal and the emcee for DRJ Spring 2024 – Lisa Jones.
Lisa and Bob talk about the evolution of the world’s best resilience conference. Lisa talks about what attracted her to accept the role of emcee and how DRJ has paved the way for many in our organization.
They share the value of networking and offer tips for getting the most out of the conference and we talk about the partnership between DRJ and the Resilience Think Tank.

6 snips
Feb 19, 2024 • 31min
Episode 121 - The Secrets of Resilience with Kristin Torres
Resilience professional Kristin Torres shares the secrets of resilience industry including better reporting, change management, and mindset. They discuss the benefits of crisis management alongside business continuity, adaptability, utilizing data intelligence, and choosing resilience over perfection.

Feb 12, 2024 • 29min
Episode 120 - Being a Resilience Pirate (Part 2) - Alex Barker
In this episode, Alex Barker from Be More Pirate discusses how pirates challenged the establishment with their own rules. They explore weaponizing storytelling for success, creating unique pirate codes for teams, and developing personalized principles. The conversation delves into the importance of authenticity and practicality in implementing codes within organizations. They also touch on selecting walk-up music and book information, featuring favorites like the Pirates of the Caribbean theme.

Feb 5, 2024 • 30min
Episode 119 - Being a Resilience Pirate (Part 1) - Alex Barker
Alex Barker discusses the power of collaboration in the risk and resilience industry, drawing inspiration from pirates. He explores the difference between rebels and pirates, the importance of breaking and rewriting rules, and the necessity of embracing discomfort and self-reliance for real change.

Jan 29, 2024 • 31min
Episode 118: The Resilience of Psychological Health & Safety - Sean Kennedy
This week’s guest explains that if you twisted your ankle, most likely you would immediately know what course of action to take. But for those who suffer with mental health issues, it’s often not readily understood. And, he challenges, it’s time for that to change.
Hello everyone and welcome to episode 118 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by Sean Kennedy - an innovator and collaborator, bringing the worlds of mental health and technology together.
In this episode, Sean talks about his own mental health journey, the need for psychological health and safety in the workplace, and the fact that education and literacy are starting to open doors. We talk about suicide prevention and how technology can improve mental health treatments.
This is an important episode and I invite you to listen and share it across your network.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Jan 22, 2024 • 28min
Episode 117 - Career Crossroads & Unplanned Job Transitions with Margaret Millett
I would like you to picture this scenario: You’re a well-respected resilience professional running a global business continuity program for a Fortune 300 company. Things are going well. Until the organization makes a sudden and drastic move. Your entire resilience team is being let go.
Hello everyone and welcome to episode 117 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by yet another resilience A-Lister as industry icon Margaret Millett joins the podcast.
In this episode, Margaret walks us through her emotions as she suddenly found herself on the job market. We talk about the importance of not only finding a job but finding the RIGHT job. And it’s interesting to learn the Margaret doesn’t feel like what happened with her previous employer is an odd one-off.
It seems that more and more among us, many in senior roles, are also looking for work.
It’s our goal that this episode will inspire and guide others who might find themselves in a similar situation.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Jan 15, 2024 • 30min
Episode 116 - Old School BCP Seems Like "Child's Play" by Comparison - Ratna Pawan
Do you think business continuity is boring? How are you dealing with the risk of war, global fuel and energy crisis, inflation, supply chain disruption, cyber crime, climate change, extreme weather, economic stagnation, and heaven forbid any of these things happen simultaneously?
Hello everyone and welcome to episode 116 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by another resilience A-Lister as powerhouse Ratna Pawan joins the podcast.
Ratna shares her experience in the risk and resilience world and tells us that the old school approach to business continuity planning is “child’s play” compared to what we should be focusing on today. She talks about simultaneous risk and she recommends resilience professionals need to up their game, be fluid on their feet and have plans that are responsive to multiple events.
We talk about how essential it is that we collaborate with professionals in adjacent disciplines.
And somehow, Alex Fullick ends up as part of this episode. What is going on around here?
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Jan 8, 2024 • 29min
Episode 115 - Building a Better Toolbox with Marcus Vaughan
Many of us use Excel spreadsheets and Word documents to collect data and build our plans. But this week’s guest says that it’s time for resilience professionals to build a better tool box. And he believes technology is the key.
Hello everyone and welcome to 2024. This is episode 115 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week we start 2024 off with a resilience A-Lister as Marcus Vaughan joins us.
Marcus tells us that we don’t often look hard enough at the tasks we need to do. He says that it’s our jobs to allow those who use our plans to make really good decisions. Marcus explains that we need to start with “Why”, and that by using technology, we can remove friction, generate interest in the work we do, build the capability of our plans and our program and yes – we can build a better tool box.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.


